Can We Forgive and Forget The Synology HDD Compatibility Flip Flop?

Synology’s recent reversal on hard drive compatibility has reopened a larger debate about whether its NAS systems remain a trustworthy and sensible choice for both new buyers and long-term users. Throughout most of 2025, the company faced sustained criticism after enforcing strict drive verification checks that prevented users from installing or operating third-party HDDs and SSDs from major brands like Seagate and Western Digital. This policy, applied to the new Plus-series NAS models such as the DS925+, DS1525+, and DS1825+, effectively forced customers to purchase Synology’s own branded media or risk an unusable system. For a company long regarded as the industry standard for dependable and user-friendly storage solutions, the move appeared both unexpected and self-defeating. Although Synology later justified the decision as a way to ensure system stability and reliability, the backlash was immediate and global, with declining sales and widespread frustration among users who saw the change as a form of corporate overreach. Now, with the brand having confirmed a full rollback through the DSM 7.3 update—restoring support for non-Synology drives and removing prior warning prompts—the discussion has shifted. While the reversal is seen as a victory for users, it also highlights how fragile consumer confidence has become, and how a single policy misstep can redefine a company’s relationship with its community.

Below, my original video after the change by Synology after 6 months of their strict HDD media stance:

What Did Synology Do Wrong?

Synology’s critical mistake was implementing a restrictive hardware policy that undermined one of its key historical strengths: flexibility. For years, the company had built its reputation on offering an intuitive software platform, DSM, that ran on a wide variety of hardware configurations. By deciding to enforce hard drive compatibility restrictions in the 2025 generation of Plus-series NAS systems, Synology effectively turned once-open devices into closed platforms. The systems refused to initialise DSM or create storage pools when non-Synology drives were detected, and even when users managed to proceed, the interface was flooded with persistent warnings labelling third-party media as “unverified” or “at risk.” This move frustrated not only home users who wanted affordable upgrade options, but also small businesses that relied on Synology NAS for their daily operations. It created unnecessary technical and financial barriers at a time when alternative NAS vendors were offering greater compatibility and value. The brand’s own messaging made the situation worse: early statements focused on “system integrity” and “firmware optimisation” but failed to acknowledge that the change mainly benefited Synology’s hardware sales rather than the end user.

The second major error lay in how the company managed the fallout. Synology’s communication strategy throughout the controversy was inconsistent, fragmented, and in some regions almost non-existent. Different regional branches released conflicting press materials, with some hinting that compatibility with Seagate and Western Digital drives would soon return, while others maintained silence. No clear timeline or explanation was given for the testing process or the reasoning behind such aggressive enforcement. As a result, long-standing partners and distributors were left unsure of how to address customer concerns. Meanwhile, the online community—particularly on Reddit, NAS forums, and YouTube—quickly filled the information vacuum, fuelling frustration and speculation. Instead of clarifying the company’s intentions, Synology appeared defensive and disengaged, disabling comments on some of its own videos and refusing to directly address mounting criticism. This combination of restrictive policy and poor communication not only hurt its reputation but also suggested a growing disconnect between the brand’s leadership and its user base.

Why Are Users Mad at Synology?

Many users felt betrayed by Synology’s actions because the company had long marketed itself as the reliable, user-first alternative to more complex or DIY storage solutions. For years, Synology’s systems were praised for their openness—allowing customers to build their NAS setups using widely available components from trusted brands like Seagate, WD, and Toshiba. The introduction of hard drive restrictions in 2025 fundamentally altered that relationship. Suddenly, the same users who had invested heavily in Synology’s ecosystem found themselves unable to upgrade, expand, or even install DSM without purchasing the brand’s own drives, which were often rebranded versions of existing enterprise models sold at a premium. The move was viewed as a breach of trust, and the lack of transparency surrounding it only made things worse. Many saw it as an attempt to create a closed ecosystem that prioritised recurring hardware profits over customer freedom. This frustration was compounded by the timing—during a period when users were already facing higher hardware costs and tighter IT budgets, making Synology’s restrictive approach feel especially tone-deaf.

The Alerts and ‘Warnings’ that users have gotten used to up tll now (i.e pre DSM 7.3 roll out):

Another major source of anger came from how the policy rollout created confusion and inconsistency across Synology’s product lineup. While the Plus-series desktop NAS models received the strictest restrictions, larger RackStation and XS-series devices remained unaffected, creating the impression that Synology viewed its home and small-business customers as expendable. Even after announcing the rollback with DSM 7.3, many users noted that the company’s official compatibility lists still failed to mention Seagate or WD drives, and that public communication about the change was minimal. For those outside tech circles, this meant that the situation looked unchanged—product pages still implied that only Synology drives were supported, and many older negative reviews remained visible online. As a result, even with the restrictions now lifted, the perception of Synology as a brand willing to prioritise profit over user loyalty persists. The long delay in addressing community backlash, combined with inconsistent messaging, has left many customers sceptical that this U-turn represents a genuine shift rather than damage control.

What Did Synology Do to Fix This?

Synology’s eventual fix came in the form of a full policy reversal integrated into DSM 7.3, the company’s next major software update. With this version, users of the 2025 generation of Plus-series NAS devices—including models such as the DS925+, DS1525+, and DS1825+—regained the ability to freely use third-party hard drives and SSDs. The update removed not only the installation barriers but also the persistent “unverified drive” and “at risk” warnings that had previously appeared in Storage Manager. For most users, this restored full functionality, allowing them to initialise DSM, create and expand RAID arrays, use hot spares, and assign SSDs for caching without restrictions. The change essentially returned Synology’s systems to the state they were in before the controversial policy was introduced earlier in the year. The reversal applied primarily to desktop-class NAS systems rather than rackmount or XS-series models, suggesting that Synology wanted to restore goodwill among its core consumer and small-business audience first.

However, the way Synology implemented this reversal has drawn mixed responses. Instead of releasing a simple compatibility database update, which could have resolved the issue quickly, the company bundled the fix into a full DSM version upgrade. That meant users had to install an entirely new operating system build to regain third-party drive support, even if they were otherwise satisfied with their existing DSM 7.2 installations. For those managing multiple NAS units or enterprise environments, this created complications, especially since DSM 7.3 initially lacked a public beta and required careful validation before deployment.

The company also issued few direct statements about the rollback, opting instead for limited press communications that focused on “listening to customer feedback.” Despite the importance of the change, Synology’s product pages still make little mention of renewed Seagate and WD compatibility, leaving potential buyers to rely on external coverage or word of mouth. While the technical fix was effective, the manner of its rollout showed that Synology’s communication strategy remains cautious, reactive, and focused on damage limitation rather than proactive transparency.

What were/are the benefits of Buying Synology-branded Hard Drives and SSDs?

In parallel with the policy adjustments introduced in DSM 7.3, Synology has also begun expanding a series of benefits and incentives aimed at customers who purchase Synology NAS systems together with Synology-branded storage media. These initiatives are part of the company’s ongoing effort to strengthen its vertically integrated ecosystem, ensuring optimal performance and reliability when all components come from the same source. In selected markets, buyers who purchase Synology HAT, HAS, or SAT series drives on the same invoice as their NAS hardware now receive extended warranty coverage of up to five years, administered directly through authorized distributors and resellers. In addition, Synology has introduced an Express Replacement program, allowing for immediate drive swaps during the warranty period without waiting for the defective unit to be shipped and inspected, effectively mirroring the convenience of a premium RMA service. These benefits are available at no extra cost when drives are purchased through approved channels. The initiative is designed to make Synology’s validated ecosystem more appealing to businesses seeking predictable lifecycle management and faster recovery in the event of hardware failure, while also providing an incentive for users to standardize on Synology-branded components rather than mixing third-party storage.

Head over to Blackvoid HERE to read Luka’s great write-up on DSM 7.3 below:

Why Are Some Users Unconvinced?

Many long-time Synology owners remain sceptical because the company’s pattern of restrictive decision-making has not been limited to hard drives. Over the years, Synology has gradually tightened control over hardware support in other areas, such as M.2 NVMe SSD usage, network adapters, and GPU compatibility. Even though the recent rollback allows full use of third-party HDDs and SSDs in Plus-series models, the same freedom does not apply to NVMe storage. Users still cannot create storage pools or volumes on M.2 drives unless they are Synology-branded, which reinforces the perception that the company is only willing to compromise when it faces enough public pressure. Critics point out that while Synology deserves credit for reversing the hard drive restrictions, it has shown no similar flexibility in other parts of its ecosystem. This selective openness suggests a tactical move designed to repair short-term reputation damage rather than a genuine shift toward more open hardware policies. As a result, many users fear that future DSM updates could easily reintroduce similar restrictions under a different justification.

Another concern is that Synology has not done enough to communicate these changes clearly to new buyers. Even after the DSM 7.3 announcement, the company’s official compatibility lists for 2025 models still prioritise its own drives, with no explicit mention of Seagate or WD models being supported again. For first-time users who rely on these lists for purchasing decisions, there is no clear indication that the policy has changed.

This lack of transparency undermines confidence in Synology’s commitment to openness. Furthermore, the decision to tie the rollback to a major DSM update rather than a smaller patch raises worries that the company could use similar tactics in the future to control hardware functionality through software revisions. Many see the reversal as a necessary correction rather than an act of goodwill, and that distinction matters. Users may accept Synology’s reasoning for now, but the brand’s reputation for reliability has been replaced by a lingering doubt about whether it can be trusted to keep its platform open and user-focused.

NAS Series	Drives on Compatibility List	Drives Not Listed	Drives on Incompatibility List
RS Plus (e.g., RS2423+, RS422+)	Supported for new installation, storage pool creation, and migration	Supported only for migration; cannot create new storage pools or caches	Fully blocked from all operations
DVA/NVR Series (e.g., DVA1622, DVA3221, NVR1218)	Supported for installation and migration	Supported only for migration; cannot create new storage pools	Fully blocked from all operations
Supported Drive Types	HDD and 2.5″ SATA SSD	HDD and 2.5″ SATA SSD (migration only)	All drive types blocked
Drive Example Notes	Synology HAT5300/HAT3300 verified; select enterprise drives	Seagate IronWolf, SkyHawk, WD Purple not yet verified for use	Drives failing thermal or firmware tests
Use Case	Rackmount and surveillance workloads requiring consistent write throughput	Data migration or backup restoration	Unsupported entirely

Should You Trust Synology NAS Again?

Trusting Synology again depends largely on how much users value its software ecosystem compared to its corporate behaviour. The company’s DSM operating system remains one of the most advanced and stable NAS platforms available, offering a wide range of applications for backup, surveillance, multimedia, and virtualization that are unmatched by most competitors. For those who prioritise reliability, ease of use, and integration over raw hardware flexibility, Synology still provides a compelling product. The reintroduction of unrestricted hard drive support in DSM 7.3 restores much of the practical functionality that users lost earlier this year, and for many, that will be enough to justify purchasing a new NAS. From a technical standpoint, the Plus-series devices are still capable and efficient, with consistent performance, strong data protection features, and excellent long-term support. In short, the hardware remains solid, and the software continues to define Synology’s market dominance in turnkey storage solutions.

Below, references to the change in hard drive support policy are either absent in release notes or severely underplayed on the compatibility pages as of 3rd Nov 2025.

However, from a consumer trust perspective, caution is still warranted. The brand’s repeated pattern of restricting features, followed by later partial reversals, has left many wary that similar policies could return in future product generations. Even though DSM 7.3 represents a positive correction, Synology has not issued any long-term assurances that it will maintain this open stance. There is also concern about how much influence profit margins and proprietary hardware incentives continue to have over product decisions. For experienced users, the safest approach may be to treat Synology as a premium but increasingly closed ecosystem—one that delivers outstanding software at the cost of long-term flexibility. Whether it is “okay” to buy a Synology NAS now depends on priorities: if you value a polished interface and dependable system behaviour above everything else, Synology is still one of the best options available. But if transparency, open standards, and full hardware freedom matter more, then the company’s recent U-turn should be seen not as a full restoration of trust, but as a cautious and temporary concession to public pressure.

If/When you do wish to purchase a Synology NAS, please do use the links below in order to purchase your NAS. Doing so results in a small commission coming to me and Ed here at NASCompares, and it allows us to keep doing what we do here, and is the most frictionless and zero-cost way for you to support our articles, reviews, videos, guides, support systems and more.

Synology DS925+ NAS	Synology DS1525+ NAS	Synology DS1825+ NAS
Check Amazon in Your Region for the Synology DS925+ NAS	Amazon in Your Region for the Synology DS1525+ NAS @ $799	Amazon in Your Region for the Synology DS1825+ NAS @ $1149
heck B&H for the Synology DS925+ NAS	B&H for the Synology DS1525+ NAS @ $1149.99	B&H for the Synology DS1825+ NAS @ $1149.99

 

 

SUBSCRIBE TO OUR NEWSLETTER
[contact-form-7]
Join Inner Circle

This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

Need Advice on Data Storage from an Expert?

Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you. Need Help? Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry. [contact-form-7] TRY CHAT Terms and Conditions   Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.

WE LOVE COFFEE

 

UGREEN DH2300 NAS Review – Cloud Subscription Killer

The UGREEN DH2300 is a compact two-bay NAS system positioned within the company’s value-focused lineup, intended for users moving away from cloud-based storage platforms toward affordable private solutions. Priced around the $200 mark, it is aimed at those who prioritize simplicity and convenience over raw performance or enterprise-level control. Designed for users who typically rely on Google Drive, iCloud, or Dropbox subscriptions, the DH2300 seeks to provide a self-contained alternative with no recurring fees, offering scheduled backups, remote file synchronization, and integrated media access through UGREEN’s proprietary UGOS Pro operating system. Internally, the system is built around an ARM-based processor combining a quad-core Cortex-A72 and quad-core Cortex-A53 architecture, clocked at up to 2.2GHz, with 4GB of LPDDR4 memory and a built-in 32GB eMMC for the OS. This hardware places the DH2300 in direct competition with entry-level models such as the Synology DS223 and QNAP TS-233, though its Rockchip RK3576 processor, G52 MC3 GPU, and 6 TOPS NPU give it a modest edge in AI-assisted photo recognition, multimedia indexing, and energy efficiency. As a compact, preconfigured NAS designed for first-time adopters, the DH2300’s real focus is not to replace professional systems but to bridge the gap between mainstream cloud users and personal storage ownership, reflecting UGREEN’s broader strategy of simplifying NAS technology for general consumers.

UGREEN DH2300 NAS Review – Quick Conclusion

The UGREEN DH2300 is a compact, affordable two-bay NAS designed to bridge the gap between cloud storage and local data ownership for everyday users. Built around the Rockchip RK3576 processor—featuring two quad-core clusters of Cortex-A72 and A53 cores at up to 2.2GHz—and paired with 4GB of LPDDR4X memory, the system offers reliable ARM-level performance with efficient thermals and low noise output. Its design prioritizes simplicity, with vertical drive insertion, a single rear cooling fan, and a dedicated 32GB eMMC for UGOS Pro, which separates the OS from user data. Connectivity includes a 1GbE port, multiple USB 3.2 Gen 1 ports, and HDMI 4K60 output, while the software delivers key NAS essentials such as RAID management, snapshot recovery, cloud and USB backups, Docker support, and AI-powered photo indexing via its 6 TOPS NPU. Power consumption remains low at 9–13W depending on workload, and noise levels stay within 31–45 dBA under varying fan speeds. Although the fixed memory, single LAN port, and ambiguous CPU marketing reduce its appeal for enthusiasts, the DH2300 stands out as an efficient, straightforward, and well-priced solution for users seeking a dependable private cloud alternative without technical complexity.

Buy the UGREEN DH300 on Amazon @209	Buy the UGREEN DH2300 on UGREEN.COM	Buy the UGREEN DH2300 on B&H
	STORE

UGREEN DH2300 NAS Review – Design and Storage

The UGREEN DH2300 adopts a clean, vertical form factor made entirely of plastic, emphasizing practicality and low cost over premium materials. The enclosure is lightweight yet well-ventilated, featuring a magnetic plastic top panel with slotted air channels that promote consistent airflow across both drive bays. The overall construction favors simplicity, with drive access positioned vertically rather than through traditional caddies. This layout helps minimize the unit’s footprint, making it suitable for desktop environments where noise and vibration are key considerations. While the plastic frame lacks the rigidity of aluminum enclosures seen in higher-end NAS models, it contributes to lower noise resonance and reduced amplification of mechanical drive vibration. The minimalist aesthetic, consistent with UGREEN’s other recent NAS releases, reflects its target audience: users seeking a consumer-friendly device that blends into a home office or living space rather than a server rack.

Internally, the DH2300 supports two 3.5-inch or 2.5-inch SATA drives, each connecting directly to fixed SATA connectors mounted on the board. The drive trays are basic but functional, requiring manual screw installation rather than tool-less mechanisms. Although UGREEN has not explicitly advertised hot-swapping as an official feature, testing showed that it is technically possible to replace drives without powering down, though such actions are not recommended without confirmation from official documentation. The NAS supports standard RAID configurations, including JBOD, RAID 0, and RAID 1, as well as individual drive modes, providing adequate flexibility for redundancy or performance-based setups. Storage initialization is straightforward within UGOS, with pool creation and volume setup guided by a wizard interface that fits the product’s “set-and-forget” philosophy.

Cooling is handled by a single rear-mounted fan positioned behind the drive bays, ensuring that heat generated by mechanical disks is efficiently extracted from the enclosure. The system’s vertical drive layout assists in natural convection, drawing air from the lower portion and expelling it from the top and rear. Despite being a plastic chassis, thermal management remains effective due to the extensive side and rear ventilation grilles, which circulate air across both drives and the mainboard components. In long-term use, the design demonstrated stable internal temperatures under typical file access and synchronization loads, maintaining drive and board thermals within an expected operational range even during extended testing periods.

From a functional standpoint, the DH2300 includes an internal 32GB eMMC module reserved for UGOS, preventing users from needing to dedicate part of their main storage array to system files. This separation simplifies setup and improves reliability by isolating the operating system from data drives. However, there are no M.2 or NVMe expansion slots available, meaning caching or SSD-tiered storage cannot be implemented. This is consistent with UGREEN’s entry-level positioning for the model, and the omission helps reduce production cost while keeping the power footprint low. The 32GB internal storage performs adequately for OS updates, indexing data, and temporary system operations.

The device’s storage capacity can reach up to two 30TB drives, allowing a maximum theoretical total of 60TB raw capacity, though most users will likely configure it in RAID 1 for redundancy. This makes the DH2300 a practical fit for home backup, photo archiving, and small-scale media libraries, especially when paired with the system’s built-in applications for photos, video, and document management. Overall, the DH2300’s design and storage layout reflect its goal of balancing ease of use with functional flexibility, providing just enough configurability to support typical home NAS workloads without introducing complexity that would deter less technical users.

UGREEN DH2300 NAS Review – Internal and External Hardware

Internally, the UGREEN DH2300 is powered by the Rockchip RK3576 processor, a hybrid 8-core ARM SoC that combines four high-performance Cortex-A72 cores with four efficiency-focused Cortex-A53 cores, running at up to 2.2GHz. While UGREEN markets this configuration as an “8-core processor,” it is technically composed of two separate quad-core clusters, something the company’s documentation does not clearly explain. This lack of clarity can mislead users into expecting a single unified 8-core design, whereas in practice the chip functions as two 4-core groups optimized for different workloads. The RK3576, built on an 8nm process, delivers a solid balance between efficiency and multitasking, keeping thermals low while maintaining adequate throughput for home NAS tasks. Its integrated ARM G52 MC3 GPU supports up to 8K H.265/H.264 decoding and HDR rendering through Rockchip’s dedicated Picture Quality Engine, which also supports ACM and DCI color profiles. These capabilities allow the DH2300 to output 4K60 video via HDMI, offering lightweight media playback directly from the system interface—an uncommon inclusion in this price class. Additionally, the CPU’s built-in 6 TOPS NPU enables AI-assisted indexing and face recognition within UGOS Pro, processing such tasks locally instead of relying on cloud services.

Memory allocation on the DH2300 is fixed at 4GB of LPDDR4X, soldered to the mainboard with no expansion slot available. This restriction aligns with the model’s consumer-grade purpose, though it naturally caps Docker container and multitasking potential. The onboard memory is sufficient for file serving, indexing, and moderate background services, while the 32GB eMMC 5.1 storage is dedicated to UGOS Pro and ensures stable OS operations without user intervention. There are no NVMe or UFS storage options, which simplifies the hardware layout but limits potential caching or high-speed data tiers. Nevertheless, the RK3576’s low power draw and balanced architecture ensure consistent operation under typical workloads, even during prolonged use, with minimal heat output and silent operation under idle conditions.

Externally, the NAS presents a modest selection of connectivity options suitable for its market position. The rear hosts a single 1GbE LAN port—adequate for most home users but a notable downgrade from the 2.5GbE interface found on UGREEN’s larger models like the DH4300 PLUS. File transfers, backups, and streaming functions remain well within the limits of 1GbE for single-user environments, though network saturation can occur during multi-user access. Peripheral connectivity is handled by two USB-A 3.2 Gen 1 ports and one USB-C 3.2 Gen 1 port, all operating at 5Gbps, supporting external drives, UPS communication, or backup targets. An HDMI 2.0 port on the rear supports 4K60 output for local playback or display configuration, while system LEDs provide visual feedback for drive activity, system status, and network connection. Power is supplied by a 50W external adapter that connects via a barrel plug, keeping internal temperatures and noise low by externalizing the PSU.

The inclusion of HDMI output in such a budget-focused system underscores UGREEN’s attempt to merge NAS and home entertainment functions. Although the RK3576 chipset supports a wider range of display interfaces—including DisplayPort, MIPI, and eDP—these are not implemented in the DH2300’s design, reflecting deliberate simplification for cost and usability. The absence of multi-gigabit networking, PCIe expansion, or additional LAN redundancy limits its potential for advanced setups, yet for its intended audience the configuration remains practical. In short, the DH2300’s internal layout, despite its simplified design and some ambiguous marketing around the CPU, delivers an efficient and capable platform for mainstream home users seeking affordable private storage.

UGREEN DH2300 NAS Review – UGOS NAS Software and Services

UGREEN’s DH2300 runs the company’s proprietary UGOS Pro, a Linux-based operating system tailored for simplicity and everyday use. The interface mirrors the design language of mainstream consumer cloud platforms, featuring a desktop-style environment with drag-and-drop file management, live system monitoring, and user account controls. Although UGOS Pro shares much of its design and functionality with that found on UGREEN’s larger DH4300 PLUS model, a few service limitations appear due to the ARM-based architecture of the DH2300. These include the absence of virtual machine support and limited resource capacity for multiple Docker containers, stemming from the 4GB of fixed memory. Nonetheless, the software remains fully featured for file storage, synchronization, multimedia management, and light AI applications, and receives regular over-the-air updates that refine usability and security. The desktop and mobile clients also synchronize settings seamlessly, allowing users to manage their NAS both locally and remotely.

From a user management perspective, UGOS provides fine-grained control of accounts, permissions, and network access. Administrators can create user groups, apply password complexity policies, and define shared-folder privileges with ease. The system supports multiple file transfer protocols, including SMB, AFP, NFS, and Rsync, as well as optional WebDAV and FTP for broader compatibility. Remote access can be configured either through UGREEN’s own relay service or via LAN-only mode for tighter network security. The security dashboard consolidates features such as auto-block for repeated failed logins, two-factor authentication, firewall configuration, and selective port access rules. SSH and Telnet access are disabled by default, a responsible design choice for less experienced users, but can be enabled manually for advanced administration. These features bring the DH2300 close in functionality to entry-level NAS systems from Synology or QNAP, even though it remains less configurable overall.

Storage management is one of UGOS Pro’s more mature components. Users can create storage pools and volumes in JBOD, RAID 0, or RAID 1, with scheduled drive tests, SMART diagnostics, and Seagate IronWolf Health integration for supported drives. The storage manager also includes rebuild and repair settings that allow users to prioritise either RAID reconstruction speed or system performance during rebuilds. Snapshot protection is integrated at the folder level, with both versioned and scheduled snapshots available for data recovery. Although the system does not offer full OS-level backups, users can schedule NAS-to-NAS, NAS-to-USB, and NAS-to-Cloud synchronisation tasks using Rsync or proprietary tools. These backups can include filters for file type, size, and modification date, making them adaptable to both personal and small office usage. In practice, the storage controls are intuitive and well-implemented for a first-generation NAS platform, with sufficient safeguards for casual users who might otherwise rely on third-party cloud apps.

Application availability has steadily improved since UGREEN’s NAS debut in 2023 (at least, in the ‘west’, as they have been a NAS name in the east since 2020/2021). The App Center now includes a range of first-party utilities such as a file manager, photo station, video station, and music library, as well as third-party options like Plex, Jellyfin, and Docker containers. AI-based features such as face, text, and object recognition are supported thanks to the 6 TOPS NPU in the RK3576, though performance varies depending on workload size. The integrated Vault app provides encrypted storage areas secured by password or downloadable key, which can be auto-locked on reboot for privacy. Meanwhile, the mobile companion app mirrors almost every desktop function, from user and storage administration to Docker control and media playback. Having all management tasks accessible within a single unified mobile app, rather than separate applications for photos or video, demonstrates UGREEN’s streamlined approach to usability, positioning UGOS Pro as a consumer-friendly OS that hides most of the NAS complexity from first-time users. However, I cannot stress enough that this software is still a decent way behind long-established players such as Synology DSM and QNAP QTS in terms of features, maturity and client support. Additionally, as one of the newest names in the world of NAS, the brand has yet to be truly ‘tested’ when it comes to security strength and how they handle/respond to a larger scale security incident. So wheat we find here is good enough for hte price point, but is only a small step or two above what users have come to expect from privately owned NAS nonetheless in 2025/2026.

UGREEN DH2300 NAS Review – Heat, Noise and Power Consumption Tests

Thermal and acoustic performance on the UGREEN DH2300 is generally stable and consistent with expectations for a low-power ARM-based NAS. The system uses a single rear-mounted fan that automatically adjusts its RPM in response to internal temperature sensors, aided by the ventilated top and side panels. During extended operation, the fan demonstrated smooth, gradual speed transitions rather than abrupt cycling, which helped minimize background noise. With two 4TB Seagate IronWolf drives installed, the system recorded approximately 31–32 dBA in idle mode with the fan set to “Low” in UGOS. When switched to “Auto,” and under light file activity, readings rose to 33–35 dBA, while heavier read and write operations increased noise levels to 38–41 dBA. Under maximum fan speed, levels peaked at 44–45 dBA, making the fan audible but still within acceptable limits for a desktop environment. The use of plastic housing reduces the resonance that typically amplifies drive vibration in metal enclosures, although some low-frequency hum remains during heavy disk access.

Temperature readings taken over a 24-hour mixed-use test period show that the chassis maintains good internal thermal balance, aided by vertical airflow and efficient low-wattage components. The NAS was powered down overnight before the test, then reactivated for hourly upload and backup tasks, simulating intermittent real-world usage. During idle periods, the drives stabilized at 35–37°C, while moderate access cycles pushed them to 42°C. The motherboard and surrounding airflow remained at approximately 34–35°C, with rear exhaust temperatures registering slightly higher. Despite the passive nature of some cooling zones, heat accumulation around the CPU remained minimal, peaking around 50–60°C during sustained transfer activity. These figures suggest that UGREEN’s internal airflow design, while basic, is sufficient for continuous operation with standard HDDs. Users in warmer climates or those employing higher-RPM drives might consider increasing fan control sensitivity via UGOS to maintain consistent thermals.

Power consumption results were equally conservative. With two 4TB mechanical drives installed and the system idle at below 5% CPU utilization, the DH2300 drew roughly 9.5W, a competitive figure for a two-bay NAS. During typical data transfers and 50% CPU load, draw increased modestly to 12–13W, remaining far below that of comparable x86-based systems. The external 50W power adapter ensures the NAS operates efficiently while reducing internal heat buildup. Users employing SSDs instead of HDDs could expect overall consumption to drop by an additional 4–5W, further improving energy efficiency. These results confirm the DH2300’s suitability for continuous operation, including 24/7 use as a network backup target or low-impact media server.

Its minimal noise and low thermal footprint make it a non-intrusive addition to a home or small office environment, aligning with its purpose as a budget, always-on NAS solution.

UGREEN DH2300 NAS Review – Verdict and Conclusion

The UGREEN DH2300 represents a carefully positioned step in the company’s ongoing effort to make private storage approachable for non-technical users. Its hardware configuration, led by the Rockchip RK3576 processor and 4GB of fixed memory, provides solid baseline performance for a two-bay ARM-powered NAS at this price point. Although its single 1GbE network port may limit throughput for larger file transfers, the system compensates with a highly efficient power profile, quiet operation, and full support for common RAID configurations. The inclusion of a dedicated 32GB eMMC system drive, HDMI 4K60 output, and an NPU capable of AI-based photo indexing places it above most similarly priced entry-level alternatives from QNAP and Synology. However, certain aspects of UGREEN’s marketing—particularly the way the dual quad-core CPU clusters are presented as a single 8-core design—could be clearer. Likewise, the absence of upgradeable memory or faster networking options limits its long-term scalability for users seeking to expand their NAS environment beyond basic media and backup tasks.

From a broader standpoint, the DH2300’s strongest appeal lies in its simplicity and low operational overhead. UGOS Pro, though still developing in maturity, has evolved into a competent, user-friendly platform offering the key features needed for home data management, multimedia access, and scheduled backups. The OS’s stability, combined with efficient hardware and lightweight design, makes this NAS a practical alternative to annual cloud subscriptions for users who simply want local control over their data. It is not a system aimed at enthusiasts or professionals demanding virtual machines, multi-gig networking, or broad third-party OS support, but rather those seeking a self-contained, reliable, and low-maintenance device. Within that niche, the DH2300 delivers strong value and performs consistently well for the intended demographic—serving as an accessible first step into local storage ownership.

 

Buy the UGREEN DH300 on Amazon @209	Buy the UGREEN DH2300 on UGREEN.COM	Buy the UGREEN DH2300 on B&H
	STORE

PROs of the UGREEN DH2300 NAS

CONs of the UGREEN DH2300 NAS

Efficient Rockchip RK3576 processor (dual quad-core ARM design) provides strong performance for a low-power NAS. Integrated 6 TOPS NPU enables local AI functions such as face, text, and object recognition without cloud reliance. UGOS Pro offers an intuitive, user-friendly interface with features like RAID management, snapshots, Docker, and backups. Low noise output (31–45 dBA) and excellent power efficiency (9–13W typical use) suit 24/7 home operation. Dedicated 32GB eMMC system drive keeps the OS separate from data volumes for better reliability. HDMI 2.0 4K60 output allows direct media playback and display management. Competitive pricing around $200 makes it a strong entry-level NAS alternative to subscription cloud storage.

Single 1GbE LAN port limits transfer speeds and network scalability. Fixed 4GB memory restricts heavy multitasking or Docker use. Spending just $100-150 more gets you much, much more capable x86 powered systems

SUBSCRIBE TO OUR NEWSLETTER
[contact-form-7]
Join Inner Circle

This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

Need Advice on Data Storage from an Expert?

Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you. Need Help? Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry. [contact-form-7] TRY CHAT Terms and Conditions   Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.

WE LOVE COFFEE

 

Should You Upgrade Your Synology from DSM 7.2 to DSM 7.3?

DSM 7.3 represents Synology’s final major release under the DSM 7 platform before the expected transition to DSM 8, and it introduces a mix of refinements, policy reversals, and new enterprise tools that signal both the maturity and the approaching end of this software generation. The update arrives after an extended rollout period that began in mid-2025 and has been deployed gradually across supported NAS models to ensure stability. It brings several notable changes, most prominently the revision of the company’s restrictive hard drive policy under the new HCL 5.0 standard, allowing a broader range of third-party drives on 2025 Plus series systems. Other additions include the Synology Tiering package, designed to automate storage management between multiple NAS devices, and the introduction of the AI Console, a framework that integrates external AI and LLM providers into Synology’s productivity applications. Alongside these new components, DSM 7.3 also adds incremental updates such as native exFAT support, more flexible encryption handling, improved domain and directory management, and several kernel-level security patches.

However, for most existing users running DSM 7.2, the decision to upgrade should not be automatic. Many of the most visible features in DSM 7.3, including Synology Drive 4.0 and early versions of Synology Tiering, can already be accessed through separate beta packages on DSM 7.2 without performing a full system upgrade. Moreover, DSM 7.3 has arrived without a public beta phase, leading to mixed community feedback on compatibility issues and minor application regressions reported during early adoption. The release is stable for general use, but it represents an incremental refinement rather than a fundamental reinvention of Synology’s operating environment. For many users, DSM 7.3 serves as both a capstone for the current platform and a preparatory step toward the next-generation DSM 8 ecosystem expected to follow in 2026.

Should You Upgrade to Synology DSM 7.3? The TL;DR

For most existing Synology users, DSM 7.3 is a cautious, incremental update rather than a transformative one. It refines several areas—particularly in data security via vulnerability patches, encrypted storage handling, and drive compatibility—but few of these changes are critical for stable systems already running DSM 7.2. The improved drive policy on 2025 Plus models is a welcome reversal of the restrictive compatibility introduced earlier, yet older systems benefit little beyond quality-of-life improvements. Similarly, the new Synology Tiering and AI Console frameworks show potential but are limited in scope, requiring multi-system deployments or external AI integrations that do not suit typical home or small business users. In short, DSM 7.3 is reliable and functionally solid, but it introduces no must-have feature for those already content with DSM 7.2. Users with newer 2025 Plus series hardware, or those who need to take advantage of the new tiering, encryption, or administrative tools, can confidently upgrade once their model is supported. However, administrators running mission-critical workloads, media servers, or older legacy devices may prefer to wait until early 2026 for further stability updates or the initial DSM 8 previews. The release feels transitional—a final, polished step for the DSM 7 generation rather than a defining milestone—so unless your deployment directly benefits from one of its headline features, remaining on DSM 7.2 remains a perfectly reasonable choice.

Want to Support What We Do? Use the Links Below to Buy your NAS and/or HDD and SSD Media. Clicking these links will result in a small commission for anything you purchase, heading to me and Eddie @NASCompares and allows us to keep doing this! It’s just us two here and between this and ads, it’s the most passive way to keep us sailing! Thanks

Synology NAS and Media on Amazon – HERE Synology Products on B&H – HERE Seagate Ironwolf Media on Amazon – HERE WD Red Media on Amazon – HERE Seagate Products on B&H – HERE WD Products on B&H – HERE

Will Upgrading to DSM 7.3 Remove My Ability to Hardware Transcode?

Upgrading to DSM 7.3 does not remove hardware transcoding support on systems that already possess compatible integrated graphics or dedicated GPU functionality. The removal of hardware transcoding drivers occurred earlier, during the rollout of DSM 7.2.2, and affected only specific 2025-generation NAS models where Synology chose to disable HEVC (H.265) hardware acceleration for licensing and driver maintenance reasons. For all older devices—such as the DS920+, DS423+, and DS224+—the upgrade to DSM 7.3 preserves existing transcoding capabilities, including both H.264 and H.265 conversions, assuming these were functional in DSM 7.2. Users can continue to use hardware-assisted video conversion in applications such as Synology Video Station (if you still have it!), Plex, and Jellyfin without additional configuration. No drivers are removed or replaced by the DSM 7.3 upgrade process, and GPU-accelerated workloads remain fully accessible. The only cautionary point applies to future NAS models that will ship with DSM 7.3 preinstalled, as these may already reflect Synology’s newer driver policy, but existing systems upgrading from DSM 7.2 retain their transcoding performance entirely unchanged. Just remember that Synology 2025 series devices that have an integrated graphics CPU do NOT have the graphics driver by default. Watch the video below to learn more:

Will Upgrading to DSM 7.3 Result in My M.2 SSDs Becoming Unsupported or Unusable?

For most users, upgrading to DSM 7.3 will not cause any change to M.2 SSD functionality. Systems that already have existing cache or storage configurations using M.2 NVMe drives in DSM 7.2 will continue to operate normally after the upgrade, with no data loss or drive disconnection. The update does not remove support for previously installed third-party NVMe SSDs, nor does it alter existing caching or volume structures.

However, DSM 7.3 maintains Synology’s restrictive stance on creating new NVMe-based storage pools (i.e only their own bradned drives currently) or caches using unverified drives. While the broader HCL 5.0 policy restores open drive usage for SATA HDDs and SSDs on the 2025 Plus series, it does not extend to M.2 NVMe media, which still require official validation to be initialised in new roles. Users upgrading from DSM 7.2 who already have third-party M.2 drives configured will see no functional difference, but those attempting to add or reassign new NVMe devices after the upgrade will remain subject to the same compatibility enforcement introduced in DSM 7.2.

Is Synology Drive 4.0 Worth Upgrading to DSM 7.3 For?

Synology Drive 4.0 introduces a collection of small but practical improvements that enhance team collaboration and file management, but none of these changes require DSM 7.3 to function. The new version adds improved file labelling and categorisation tools, making it easier for teams to assign colour-coded or custom tags to shared content.

It also refines file request functionality, allowing users to specify reasons for requesting access and to track these submissions more transparently. File locking has also been expanded, now supporting manual control in addition to automatic version locking, which prevents conflicts when multiple users are editing the same document.

Together, these updates improve workflow precision and traceability, particularly in shared office environments or remote teams using Drive as a private alternative to cloud collaboration platforms such as OneDrive or Google Drive.

Beyond these refinements, Synology Drive 4.0 also brings stronger integration with Synology Account authentication, a requirement for accessing its newest collaborative features. This includes cross-user label sharing, improved audit tracking, and the option to enforce identity binding for Drive users in larger deployments.

However, all of these capabilities remain accessible to DSM 7.2 users via Synology’s beta package program, meaning there is no requirement to upgrade to DSM 7.3 to test or use them. Unless you specifically need tighter Drive account linkage or plan to adopt other DSM 7.3-only features such as Tiering or AI Console integration, the Drive 4.0 update alone does not justify upgrading your NAS operating system.

Is Synology Tiering Worth Upgrading to DSM 7.3 For?

Synology Tiering is one of the most significant new features in DSM 7.3, introducing an automated data management system designed to move infrequently accessed files from fast “hot” storage to lower-cost “cold” storage across multiple NAS devices. The concept is similar to hierarchical storage management in enterprise systems, but unlike QNAP’s QTier, it does not operate within a single NAS.

Instead, it requires two or more Synology NAS units running DSM 7.3, with the hot tier hosting the primary, frequently used data, and the cold tier configured as a secondary vault where less active files are migrated. Administrators can create tiering plans that determine how long a file remains in the hot tier based on modification or access frequency, with policies ranging from one day to several years. Transfers occur automatically over encrypted HTTPS connections, and stub files are left behind in the hot tier to preserve accessibility, allowing users to recall files seamlessly when needed.

However, despite its potential, Synology Tiering remains a beta-stage feature with limited configuration depth and hardware support. Not all NAS systems qualify for hot-tier deployment, and the supported model lists are inconsistent. For example, the DS425+—a system without M.2 slots—supports hot-tier operation, whereas the DS923+, which features greater performance and expandability, does not. Likewise, several older Plus-series models and most rackmount units are limited to cold-tier functionality only.

The service currently lacks integration with Synology Drive, encrypted folders, or other key DSM services, meaning many shared folders cannot participate in tiering policies. While the feature offers promise for businesses managing distributed sites or large archives, it is still early in development and unsuitable as the sole reason to perform a DSM 7.3 upgrade. It can also be tested independently on DSM 7.2 via the beta package, allowing administrators to evaluate its practicality before committing to a full system migration.

It is worth noting that Synology’s allocation of which NAS systems qualify as hot-tier and cold-tier devices under DSM 7.3 results in some unusual distinctions between models. Several systems with similar or even higher technical specifications are listed only as cold-tier devices, while others with more modest hardware are fully approved for hot-tier functionality.

For example, the Intel Celeron-based DS225+, which supports only SATA HDDs and lacks M.2 NVMe or 10GbE connectivity, is officially designated as a hot-tier system. In contrast, the AMD Ryzen R1600-based DS923+, which includes dual M.2 NVMe slots and 10GbE upgradability, appears only on the cold-tier list.

This creates a noticeable mismatch between capability and feature assignment across both desktop and rackmount systems, suggesting that Synology’s tiering support matrix has been determined on a per-model basis rather than by hardware class.

Model Listings (as defined under DSM 7.3):

• Hot-tier supported systems:
  FS6400, FS3600, FS3410, FS3400, FS2500, FS200T, HD6500, SA3400D, SA3200D, SA6400, SA3610, SA3600, SA3410, SA3400, RS4021xs+, RS3621xs+, RS3621RPxs, RS2825RP+, DS3622xs+, DS1823xs+, DS1621xs+, DS1825+, DS1525+, DS925+, DS725+, DS425+, DS225+.

• Cold-tier supported systems:
  HD6500, FS6400, FS3600, FS3410, FS3400, FS2500, FS200T, SA3400D, SA3200D, SA6400, SA3610, SA3600, SA3410, SA3400, RS4021xs+, RS3621xs+, RS3621RPxs, RS2825RP+, RS2423RP+, RS2423+, RS2821RP+, RS2421RP+, RS2421+, RS1221RP+, RS1221+, RS822RP+, RS822+, RS820RP+, RS820+, RS422+, DS3622xs+, DS1823xs+, DS1621xs+, DS2422+, DS1825+, DS1821+, DS1621+, DS1525+, DS1522+, DS1520+, DS925+, DS923+, DS725+, DS723+, DS920+, DS720+, DS620slim, DS425+, DS423+, DS420+, DS225+, DS224+, DS220+, DVA1622, DVA3221.

The division between these two groups highlights some unexpected choices, where NAS models with more advanced configurations—such as integrated NVMe storage or faster network options—are limited to cold-tier participation, while smaller, SATA-only systems are permitted full hot-tier operation.

Are Synology AI Admin Console Services Worth Upgrading to DSM 7.3 For?

The Synology AI Console is a new administrative framework introduced in DSM 7.3 that allows NAS administrators to connect external artificial intelligence and large language model (LLM) services, such as OpenAI, Azure OpenAI, Google Gemini, and Amazon Bedrock, directly into select Synology productivity applications. Its purpose is to enhance tools like Synology MailPlus and Synology Office with text summarisation, translation, and content generation capabilities.

Rather than hosting AI workloads locally, the Console acts as a bridge between the NAS and third-party AI providers through user-supplied API keys. Administrators can control who can access these features, set daily or per-minute token limits to manage consumption, and monitor all requests via detailed transaction logs.

A privacy-focused de-identification mechanism can also be enabled to mask sensitive data—such as names, IP addresses, or account details—before it leaves the NAS for external processing, restoring it upon return.

While these controls demonstrate a well-considered security approach, the AI Console remains divisive. Because all AI requests are processed externally rather than on-device, the system sends portions of MailPlus and Office text content to third-party cloud providers for analysis and response generation.

Even with encryption and masking in place, this design conflicts with the expectations of users who adopt a NAS precisely to maintain full local control over data.

Moreover, the Console currently supports only text-based functions and does not provide local inference, on-device LLM hosting, or GPU-accelerated processing, which limits its appeal to professional or privacy-conscious users. For most home and small-business owners, the AI Console is an optional enhancement rather than a compelling reason to upgrade.

It may benefit organisations already running MailPlus or Office in a collaborative environment, but its dependence on external AI infrastructure means its inclusion in DSM 7.3 is unlikely to justify a system-wide update on its own.

A Pre-emptive Warning about DSM 7.3 and Synology RS / Rackstation and NVR / DVA Surveillance Systems

While DSM 7.3 restores third-party hard drive flexibility on the 2025 DiskStation Plus range, this policy change does not extend to RackStation (RS) or DVA/NVR systems. These models continue to enforce Synology’s restricted compatibility framework, requiring officially verified HAT, HAS, or SAT series drives for full SMART monitoring, health data reporting, and warranty-backed operation. Unverified drives may still function but typically appear with degraded status indicators, limited temperature or lifespan data, and persistent “incompatible” warnings within Storage Manager.

This limitation remains particularly relevant to surveillance deployments, as Synology has yet to certify common NVR-grade drives such as Seagate IronWolf, Seagate SkyHawk, or WD Purple series models. At the time of writing, only one 2025-generation RackStation has been released under this policy, but Synology is expected to expand the line-up significantly into Q1 2026, with new models such as the DVA7400, DVA3000, and additional 4- and 8-bay RS systems all expected to ship with DSM 7.3 pre-installed and to follow the same verified-drive enforcement. As such, administrators planning future rackmount or surveillance deployments should confirm drive support in advance, as Synology shows no signs of relaxing its enterprise compatibility standards for these product tiers.

Should You Upgrade to DSM 7.3? VERDICT

For most existing Synology users, DSM 7.3 stands as a careful, incremental evolution of the platform rather than a major overhaul. It introduces refinements in data protection, encryption handling, and administrative control while restoring a more open stance on third-party hard drive use under the new HCL 5.0 policy. These adjustments address several long-standing user concerns, particularly on the 2025 Plus series, where Synology has finally reintroduced full flexibility for HDD and SSD compatibility. However, outside of that reversal, DSM 7.3’s core updates—such as minor kernel improvements, user interface refinements, and system efficiency tweaks—represent evolutionary stability rather than innovation. The release also marks Synology’s first attempt to integrate AI-based administrative tools and multi-tier storage, but both features remain optional, niche in scope, and better suited to advanced users or multi-NAS deployments. For those running stable DSM 7.2 environments, the upgrade is beneficial but not essential, as few of the new capabilities materially alter day-to-day operations.

That said, DSM 7.3 remains a worthwhile step forward for users who want to align their systems with Synology’s next-generation framework before DSM 8’s eventual release. Owners of newer 2025 models such as the DS925+, DS1525+, or RS2825RP+ will likely find the update unavoidable, as it forms the baseline for upcoming package releases and extended security support. Administrators managing large data environments may also appreciate the improved directory integration, enhanced file versioning, and native exFAT support included in this release. Still, those relying on older Plus or XS-class devices for media, backup, or general storage tasks may prefer to wait for a few minor revisions before upgrading, allowing early adopters to expose any unforeseen issues. DSM 7.3 is polished and well-structured, but it feels transitional—a bridge between legacy DSM 7.2 deployments and the more modern, AI-aware infrastructure Synology is preparing for DSM 8. Unless you specifically require its new storage policies, tiering capabilities, or AI integration, remaining on DSM 7.2 remains a stable, low-risk option for the foreseeable future.

Which Systems Support the DSM 7.3 Upgrade? (Updated List)

The DSM 7.3 (version 7.3-81180) update is available as a manual download for an extensive range of Synology NAS systems, spanning the Plus, XS, SA, FS, HD, Value, and J series. Rollout continues in stages, meaning some users will not yet receive an automatic update notification. Once installed, DSM 7.3 cannot be downgraded to a previous version, and for many older models, it will be the final feature-bearing update, with future maintenance limited to security and stability patches.

The complete set of DSM 7.3 installation files, as listed in Synology’s October 2025 release, confirms support for virtually all NAS models released between 2016 and 2025. Key model families include:

DiskStation desktop systems:
DS1019+, DS116, DS118, DS119j, DS120j, DS124, DS1517+, DS1517, DS1520+, DS1522+, DS1525+, DS1618+, DS1621+, DS1621xs+, DS1817+, DS1817, DS1819+, DS1821+, DS1823xs+, DS1825+, DS216+, DS216, DS216+II, DS216j, DS216play, DS218+, DS218, DS218j, DS218play, DS220+, DS220j, DS223, DS223j, DS224+, DS225+, DS2419+, DS2419+II, DS2422+, DS3018xs, DS3617xs, DS3617xsII, DS3622xs+, DS416, DS416j, DS416play, DS416slim, DS418, DS418j, DS418play, DS419slim, DS420+, DS420j, DS423+, DS423, DS425+, DS620slim, DS716+, DS716+II, DS718+, DS720+, DS723+, DS725+, DS916+, DS918+, DS920+, DS923+, DS925+.

RackStation and enterprise systems:
RS1219+, RS1221+, RS1221RP+, RS1619xs+, RS18016xs+, RS18017xs+, RS217, RS2416+, RS2416RP+, RS2418+, RS2418RP+, RS2421+, RS2421RP+, RS2423+, RS2423RP+, RS2818RP+, RS2821RP+, RS2825RP+, RS3617RPxs, RS3617xs+, RS3617xs, RS3618xs, RS3621RPxs, RS3621xs+, RS4017xs+, RS4021xs+, RS422+, RS816, RS818+, RS818RP+, RS819, RS820+, RS820RP+.

Data-centre and performance platforms:
FS1018, FS2017, FS2500, FS3017, FS3400, FS3410, FS3600, FS6400, HD6500, SA3200D, SA3400, SA3400D, SA3410, SA3600, SA3610, SA6400.

Video analytics and surveillance models:
DVA1622, DVA3219, DVA3221.

Virtual DSM package:
VirtualDSM 7.3-81180.

This dataset confirms that DSM 7.3 has been compiled for almost every currently supported platform, with file sizes ranging from roughly 300 MB for entry-level systems (such as the DS120j and RS217) up to 430 MB for enterprise and FlashStation devices. Users operating 2025-generation systems such as the DS225+, DS425+, DS725+, DS925+, DS1525+, DS1825+, RS2825RP+, and SA3410 will receive DSM 7.3 pre-installed or as part of first-release firmware. For older devices dating back to 2016–2018, DSM 7.3 will act as the final major update before DSM 8 arrives in 2026.

Which Synology NAS will See DSM 7.3 as their LAST Major Synology Update?

The DSM 7.3 (version 7.3-81180) update is available for a wide range of Synology NAS models, though rollout is staged and certain older systems will remain on DSM 7.2 or earlier. It is important to note that DSM 7.3 will be the final major upgrade for many devices, after which they will continue to receive only security and maintenance patches. Users should also be aware that once installed, DSM 7.3 cannot be downgraded.

Models eligible for DSM 7.3 upgrade:
FS Series: FS3017, FS2017, FS1018
XS Series: RS18016xs+, RS4017xs+, RS3617xs+, RS3617xs, RS3617RPxs, RS18017xs+, DS3617xs, DS3617xsII, DS3018xs
Plus Series: RS2416RP+, RS2416+, DS916+, DS716+II, DS716+, DS216+II, DS216+, DS1817+, DS1517+, RS2818RP+, RS2418RP+, RS2418+, RS818RP+, RS818+, DS1618+, DS918+, DS718+, DS218+, RS1219+
Value Series: DS116, DS216, DS216play, DS416, DS416play, DS1517, DS1817, DS418play, RS217, RS816
J Series: DS216j, DS416j, DS416slim, DS419slim, DS418j, DS218j, DS119j

For these devices, DSM 7.3 represents the end of the feature update cycle, effectively marking the transition point toward DSM 8, which will accompany newer 2026 and later hardware. Users operating 2025-series NAS systems that are produced by Synology in 2026 (the DS225+, DS425+, DS725+, DS925+, DS1525+, DS1825+, and RS2825RP+) will receive DSM 7.3 by default and will likely be among the first to transition to DSM 8 once available.

---

Is the Synology DS925+, DS1825+, DS1525+, etc NAS OK to Buy Now?

As this change in unverified hard drive support policy by Synology seems to be rolled out in the DSM 7.3 update, that means that currently if you buy and deply a Synology x25 generation NAS, you will still be subject to the restricted HDD deployment status of DSM right now (i.e cannot initialize, cannot RAID build, Rebuild, hot spare, etc unless using a Synology labelled drive or one that eventually might arrive on the compatibility list). So, if you buy the new Synology DS925+, DS1825+ or DS1525+ – unless you were already going to buy Synology hard drive and SSD media, you won’t be able to do very much out the box! So, if you are only considering a Synology NAS right now IF it can be used with 3rd party and/or unverified storage media – DO NOT BUY until the DSM 7.3 update rolls out! You will just be wasting some of your 3 year included warranty whilst you wait!

HOWEVER –If/When you do wish to purchase a Synology NAS, please do use the links below in order to purchase your NAS. Doing so results in a small commission coming to me and Ed here at NASCompares, and it allows us to keep doing what we do here, and is the most frictionless and zero-cost way for you to support our articles, reviews, videos, guides, support systems and more.

Synology DS925+ NAS	Synology DS1525+ NAS	Synology DS1825+ NAS
Check Amazon in Your Region for the Synology DS925+ NAS	Amazon in Your Region for the Synology DS1525+ NAS @ $799	Amazon in Your Region for the Synology DS1825+ NAS @ $1149
heck B&H for the Synology DS925+ NAS	B&H for the Synology DS1525+ NAS @ $1149.99	B&H for the Synology DS1825+ NAS @ $1149.99

 

---

Below are further videos from over the course of the last 6+ months that cover the evolution of Synology and this controversial hard drive support policy.

SUBSCRIBE TO OUR NEWSLETTER
[contact-form-7]
Join Inner Circle

This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

Need Advice on Data Storage from an Expert?

Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you. Need Help? Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry. [contact-form-7] TRY CHAT Terms and Conditions   Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.

WE LOVE COFFEE

 

 

SUBSCRIBE TO OUR NEWSLETTER
[contact-form-7]
Join Inner Circle

This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

Need Advice on Data Storage from an Expert?

Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you. Need Help? Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry. [contact-form-7] TRY CHAT Terms and Conditions   Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.

WE LOVE COFFEE

 

The Synology Hard Drive and SSD Support Change in DSM 7.3 Explained – What You Can/Cannot Do

With the release of DSM 7.3, Synology has formally introduced its latest and most detailed round of storage compatibility policies to date, outlining exactly which hard drives and solid-state drives are supported across its growing NAS product ecosystem. These updates arrive after several years of gradual tightening in Synology’s hardware validation process, which began in 2021 with the introduction of the HAT5300 and HAT3300 drives and became fully enforced in the 2024–2025 generation of devices. Under DSM 7.2, many of these newer systems—in particular the Plus series—were restricted to using Synology-branded drives only, effectively preventing users from creating storage pools with unverified third-party disks. This limitation led to considerable backlash from the community and power users who had relied on flexible drive choices for mixed or repurposed storage builds.

DSM 7.3 introduces a new structure to this policy, known internally as the HCL 5.0 framework, which partially relaxes those restrictions for 2025 model-year DiskStation Plus and J series NAS systems. It reinstates the ability to use non-listed hard drives and SATA SSDs for pool creation, while maintaining a degree of verification for higher-end systems such as the XS, SA, FS, and HD series. The update is significant because it rebalances Synology’s approach to drive validation, aligning reliability goals with user flexibility. In addition, DSM 7.3’s drive-handling system now displays clearer notifications within Storage Manager, differentiating between listed, unlisted, and incompatible drives, helping users understand the operational impact of their hardware choices before deploying them into active volumes or caches.

For professionals managing larger deployments, DSM 7.3 also provides expanded transparency on what Synology considers “verified reliability,” listing the precise categories of tests that certified drives undergo—thermal stress, power cycle endurance, and abnormal shutdown simulation—before being added to the official compatibility list. These details are especially relevant for IT administrators planning storage upgrades or migrations, as the new compatibility tables make it clear which drive types can be used in different Synology product families. This article breaks down the logic behind these changes, explains how Synology’s updated system reacts to various drive types, and clarifies which NAS lines now support third-party drives under DSM 7.3.

Want to Support What We Do? Use the Links Below to Buy your NAS and/or HDD and SSD Media. Clicking these links will result in a small commission for anything you purchase, heading to me and Eddie @NASCompares and allows us to keep doing this! It’s just us two here and between this and ads, it’s the most passive way to keep us sailing! Thanks

Synology NAS and Media on Amazon – HERE Synology Products on B&H – HERE Seagate Ironwolf Media on Amazon – HERE WD Red Media on Amazon – HERE Seagate Products on B&H – HERE WD Products on B&H – HERE

Why Synology Has Changed Hard Drive and SSD Support in DSM 7.3?

When the Synology 2025 PLUS series launched in spring 2025, Synology’s decision to restrict many newer NAS models to officially approved Synology-branded drives marked a major turning point in the company’s storage policy, triggering widespread criticism across its user base. Systems like the DS923+ and DS1522+ suddenly required drives from Synology’s HAT or SAT ranges for creating new storage pools, leaving long-time users frustrated that they could no longer use trusted third-party disks from vendors such as Seagate or Western Digital. Synology’s explanation at the time centered on reliability: they claimed a growing number of support incidents were linked to unverified drives with unstable firmware, inconsistent temperature readings, or poor power recovery behavior. The aim was to unify performance standards across the portfolio and ensure that every supported configuration met enterprise-grade validation tests already used in their FS and SA lines. However, as the backlash grew throughout 2024 and early 2025, it became clear that many customers—especially small businesses and home users—felt alienated by this rigid policy. Some migrated to alternative NAS ecosystems, while others publicly voiced concerns about the long-term openness of Synology’s platform. In response, Synology developed a new compatibility framework known as HCL 5.0, introduced in DSM 7.3, to strike a balance between reliability and flexibility. This new approach reinstates the ability to use unlisted hard drives and 2.5-inch SATA SSDs for storage pool creation on 2025 DiskStation Plus, Value, and J series models, provided the drives are not explicitly marked as incompatible. Meanwhile, enterprise systems such as the FS, SA, XS, and HD ranges continue to enforce strict compatibility for mission-critical stability. Synology described this as a pragmatic evolution of its policy, aligning with customer expectations while continuing to collaborate with major drive manufacturers to validate additional models under its new testing program. The result is a hybrid policy that protects Synology’s enterprise reliability standards but restores much of the flexibility and user confidence that defined the brand’s earlier systems.

What Happens When a User Installs a Hard Drive That Is Not on the Compatibility List but Is Not on the Incompatibility List Either?

Under DSM 7.3, Synology has overhauled how its NAS systems handle drives that are not officially listed in the compatibility database but are also not explicitly marked as incompatible. This new policy, part of the HCL 5.0 framework, restores the flexibility that was largely lost with DSM 7.2. For users of 2025 DiskStation Plus models, including systems such as the DS1525+, DS925+, and DS725+, these drives are now treated as fully functional and supported for installation, storage pool creation, and volume management. When a non-listed HDD or SATA SSD is installed in these units, DSM 7.3 accepts it without generating warnings, restrictions, or “unverified” messages. The drive behaves identically to a fully approved model, and users can create new RAID arrays, expand existing volumes, and use all standard DSM features such as snapshots, encryption, and Hyper Backup. This marks a significant shift from DSM 7.2, which blocked pool creation entirely if the installed drive was not verified by Synology.

The only distinction that remains is on the support side rather than the user interface. While DSM 7.3 operates normally with these drives, Synology’s technical support team may limit assistance for issues proven to be caused by non-listed hardware. This distinction allows experienced users to use mixed or legacy drives at their discretion while maintaining a clear boundary of responsibility. From a practical standpoint, performance, drive telemetry, and reliability monitoring remain fully available, including S.M.A.R.T. analysis, temperature reporting, and bad sector scanning. Storage pools built with these drives are indistinguishable from those using Synology-validated models, which means users can freely upgrade or migrate without worrying about feature loss.

The only exceptions to this open policy involve M.2 NVMe drives and systems outside the Plus, Value, or J series. NVMe SSDs used for caching or storage pools still require official validation because they endure heavier sustained write loads and generate more heat under continuous NAS workloads. As a result, only listed M.2 models can be used for new cache or pool creation, though previously configured drives can still be migrated. Meanwhile, enterprise-oriented NAS lines such as the RS, FS, SA, and XS series continue to operate under stricter compatibility rules, where only officially listed drives can be used for new storage pool creation. In these systems, non-listed drives can sometimes be recognized for migration, but cannot participate in new arrays or cache volumes.

For most users, this means that DSM 7.3 on the 2025 Plus series finally restores the traditional Synology experience: the ability to use virtually any NAS-grade hard drive or 2.5-inch SSD without restriction. It also removes the previous generation’s unnecessary barriers that alienated long-term customers. Synology has positioned this change as a response to community feedback, reaffirming that flexibility can coexist with reliability. The HCL 5.0 framework is now the baseline for all new consumer and prosumer systems, signaling Synology’s partial return to an open and more user-friendly storage policy.

How Is Hard Drive Compatibility in DSM 7.3 on the Rackstation/RS and NVR/DVA Surveillance NAS Systems?

While the original restrictions are expected (though not wholy welcome) for enterprise-grade units, DSM 7.3 also applies similar limitations to rackmount Plus (RS+) and DVA/NVR models, which has generated frustration among users expecting parity with desktop Plus series devices. Systems such as the RS2423RP+, RS422+, and DVA1622 remain governed by a more conservative policy, where only drives on the compatibility list can be used for new pool creation, and unlisted HDDs are accepted only for migration. In contrast to the new, flexible policy introduced for 2025 DiskStation Plus models, these rackmount and surveillance systems do not yet benefit from the same relaxed rules. This distinction is particularly disappointing given that many surveillance-optimized HDDs—such as Seagate’s SkyHawk or IronWolf ranges—have not yet been verified by Synology for DVA or NVR units, leaving buyers with fewer officially supported choices despite these drives being purpose-built for similar workloads.

The DVA and NVR product lines further complicate matters because their operating environments rely heavily on consistent write performance and power management behavior. Synology’s internal reasoning is that drive validation for continuous surveillance recording requires more predictable I/O latency and lower error recovery times than typical NAS workloads. However, the practical impact is a reduced range of compatible disks, even when many third-party NAS or CCTV-specific drives are known to perform reliably under similar conditions. Until Synology expands its verification program to include these models, administrators deploying rackmount Plus or DVA systems must continue to rely exclusively on officially listed drives or accept limited migration-only functionality.

These restrictions highlight an ongoing inconsistency in Synology’s product ecosystem. DSM 7.3 offers broad flexibility and open drive use on desktop Plus series systems but maintains enterprise-grade rigidity across rackmount Plus and surveillance-focused models. For now, this gap means that users deploying DSM 7.3 on RS or DVA systems cannot benefit from the same simplified, user-friendly drive policy available to standard DiskStation Plus NAS units.

How Is Hard Drive Compatibility in DSM 7.3 on the FS, HD, SA, UC, XS+, XS, and DP Series?

In DSM 7.3, Synology continues to apply the most stringent validation rules across its enterprise and datacenter-class NAS platforms, which include the FS, HD, SA, UC, XS+, XS, RS, and DP series. These systems are built for environments where sustained uptime, predictable throughput, and long-term data integrity are non-negotiable. As a result, they rely entirely on Synology’s Enterprise Compatibility Framework, which only permits the use of drives that have been formally validated and listed on the official compatibility database. These listed drives undergo intensive reliability testing, including extended read/write stress cycles, multi-node redundancy simulations, and controlled recovery from power or network failures. DSM 7.3 enforces this framework to guarantee consistent behavior across RAID arrays and to ensure that firmware-level optimizations, such as error recovery timing and caching algorithms, work as designed with Synology’s proprietary storage stack.

For users of these enterprise models, drives fall into three possible states: listed, not listed, and incompatible. Listed drives are fully supported for installation, storage pool creation, caching, and migration. Drives that are not listed may still appear in Storage Manager but are limited to migration-only use, meaning they can be mounted if they come from an existing Synology system but cannot be initialized for new volumes or RAID groups. This allows data recovery or transition from legacy setups without granting full functionality. Meanwhile, drives on the incompatibility list are blocked entirely and cannot be used in any capacity. These restrictions are designed to prevent firmware mismatches or mechanical inconsistencies that could undermine array stability. In practice, this means that enterprise and rackmount models remain tied to the official drive ecosystem, often limited to Synology’s own HAT or HAS series drives or verified OEM equivalents.

In these product classes, DSM 7.3 also maintains a strict policy for cache and SSD usage. M.2 NVMe drives can only be used for caching or storage pools if they appear on the official compatibility list. Unlisted M.2 drives are detected by the system but cannot be assigned to any cache operation, even for testing purposes. Similarly, 2.5-inch SATA or SAS SSDs that are not verified cannot participate in new array creation, even though they may mount for migration. This conservative approach reflects Synology’s focus on maintaining data integrity over flexibility in its upper-tier systems, where downtime or data corruption can carry substantial business costs. DSM communicates these restrictions clearly during setup: any attempt to use an unsupported drive for new pool creation will trigger a warning explaining that the operation cannot proceed due to compatibility enforcement.

What are the benefits of Buying Synology-branded Hard Drives and SSDs?

In parallel with the policy adjustments introduced in DSM 7.3, Synology has also begun expanding a series of benefits and incentives aimed at customers who purchase Synology NAS systems together with Synology-branded storage media. These initiatives are part of the company’s ongoing effort to strengthen its vertically integrated ecosystem, ensuring optimal performance and reliability when all components come from the same source. In selected markets, buyers who purchase Synology HAT, HAS, or SAT series drives on the same invoice as their NAS hardware now receive extended warranty coverage of up to five years, administered directly through authorized distributors and resellers. In addition, Synology has introduced an Express Replacement program, allowing for immediate drive swaps during the warranty period without waiting for the defective unit to be shipped and inspected, effectively mirroring the convenience of a premium RMA service. These benefits are available at no extra cost when drives are purchased through approved channels. The initiative is designed to make Synology’s validated ecosystem more appealing to businesses seeking predictable lifecycle management and faster recovery in the event of hardware failure, while also providing an incentive for users to standardize on Synology-branded components rather than mixing third-party storage.

Head over to Blackvoid HERE to read Luka’s great write-up on DSM 7.3 below:

DSM 7.3 and Hard Drive / SSD Support Conclusion

DSM 7.3 might well represent the most comprehensive and transparent storage compatibility framework Synology has released to date (after years of obviscation and unclear messaging), but it also reinforces a clear divide between its consumer and enterprise platforms. The introduction of the HCL 5.0 policy marks a pragmatic shift from the heavily restricted DSM 7.1/7.2 model, restoring the flexibility that long-time users had relied on for more than a decade. On the 2025 DiskStation Plus series, users can once again install and operate any third-party NAS-grade HDD or SATA SSD without limitation, bringing back the open and adaptable system design that helped define Synology’s reputation. This balance between openness and validation shows the company’s recognition of user feedback and its effort to rebuild trust after widespread criticism of its earlier drive-locking policy. By maintaining full functionality for unlisted drives while still reserving strict validation for high-end hardware, DSM 7.3 offers a compromise that keeps consumer-grade systems practical and professional-grade systems predictable. Not ideal, but better than what was already in place.

However, DSM 7.3 also underlines the growing separation between Synology’s desktop Plus models and its rackmount Plus, DVA, and enterprise systems. While home and small-business users benefit from restored flexibility, administrators working with rackmount or surveillance solutions remain tied to tightly controlled drive lists. The continued exclusion of common NAS and NVR-grade drives—such as Seagate IronWolf and SkyHawk or WD Purple series—from the verified list limits adoption and drives up deployment costs, particularly for surveillance users who require high-capacity, continuous-write storage. Until Synology expands its validation program or aligns its rackmount Plus systems with the same drive-handling rules as its desktop equivalents, this divide will remain a sticking point. DSM 7.3 is therefore both a meaningful correction and a reminder that Synology’s storage policy continues to evolve in response to user pressure. It moves the platform back toward flexibility without abandoning its enterprise reliability philosophy, but the differences between product tiers are now more visible than ever.

Want to Support What We Do? Use the Links Below to Buy your NAS and/or HDD and SSD Media. Clicking these links will result in a small commission for anything you purchase, heading to me and Eddie @NASCompares and allows us to keep doing this! It’s just us two here and between this and ads, it’s the most passive way to keep us sailing! Thanks

Synology NAS and Media on Amazon – HERE Synology Products on B&H – HERE Seagate Ironwolf Media on Amazon – HERE WD Red Media on Amazon – HERE Seagate Products on B&H – HERE WD Products on B&H – HERE

---

 

 

 

SUBSCRIBE TO OUR NEWSLETTER
[contact-form-7]
Join Inner Circle

This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

Need Advice on Data Storage from an Expert?

Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you. Need Help? Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry. [contact-form-7] TRY CHAT Terms and Conditions   Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.

WE LOVE COFFEE

 

Synology (FINALLY) Gives In to 3rd Party HDD Support in 2025 PLUS Series NAS

7/10/25 – Updated with information supplied by Synology on how verifications and product ranges will support different HDD/SSD in DSM 7.3

Of all the stories of 2025, very few had the level of impact on the NAS industry that the Hard Drive support policy change by Synology did. Arguably THE name in the world of turnkey NAS, Synology enjoyed a fairly spotless reputation up until recent years, but when their gradual first-party support stance took a very drastic acceleration in April 2025 with a complete lockout of HDDs from Seagate and WD for their 2025 generation of hardware, the industry responded very, very unfavourably (Ed – understatement of the YEAR). Over the months that followed, even some of the biggest tech platforms and consumer rights focused media outlets on the internet made damning statements about the brand’s actions, previously very Synology-friendly outlets either criticised the move or simply ceased covering Synology, and even typically heavily supportive Synology-associated platforms such as the Synology subreddit and yes even here at NASCompares were keen to highlight every inconsistent turn of this story. After six months of heavy fire, undoubtedly poor sales of the 7–8 released Synology 2025 generation hardware launches in that time (eg DS925+, DS1825+, DS425+, etc), repeated missteps by the brand in user engagement (such as disabling comments on videos, contradictory press statements and baffling justifications around hardware)… now… NOW the brand has announced that you will once again be able to use Seagate and WD Hard Drives on the Synology 2025 generation of devices – and importantly, this time without the level of shouted alerts and warnings. So, let’s discuss when this WD and Seagate Hard Drive media support is coming back, what are the limits, is this too little too late and whether all this was ever worth it for Synology.

When and How Will Third-Party Hard Drive Support Return to the 2025 Synology NAS?

Synology has detailed that third-party hard drive support will return to 2025 devices alongside the rollout of DSM 7.3, the next major update to the Synology software platform. Unlike previous statements earlier this year, this U-turn now means that Seagate and WD drives will not only be usable again but also with a significant reduction (possibly even complete removal – still awaiting exact testing of DSM 7.3 ourselves) from the constant “unverified drive” and “at risk” warnings that plagued users. This represents a return to the compatibility model users were familiar with before 2025. Exact rollout dates of the DSM 7.3 update are still pending (likely Q4 2025 or early Q1 2026), but this will mark the point where Synology’s 2025 NAS systems no longer block unsupported drives at installation. Until that update arrives and users proceed with it’s installation, Synology 2025 systems will of course still not allow unconfirmed media to initialise DSM. Likewise, it remains unclear how the update will interact with users who have already employed community scripts to bypass restrictions – whether these fixes will still be needed, or whether DSM 7.3 will overwrite them entirely.

Another important detail is how far this reinstated compatibility extends. According to Synology’s new position in the DSM 7.3 rollout, users will again be able to initialise DSM, create storage pools, volumes, run disk checks, expand pools, perform RAID repairs and create hot spare disks – essentially restoring the same functionality that was lost earlier this year. Crucially, the obtrusive warning messages that previously accompanied unsupported drives will be removed, which means the user experience should be indistinguishable from older Synology generations. Synology has stated that testing of specific Seagate and WD drives was still “ongoing” in the last 6 months, but this appears largely academic now, since DSM 7.3 will no longer enforce the same restrictions. Which brings into question the validity of those claims. In practice though, this means users can once again choose from the wider drive market, without fear of blocked features or disruptive alerts. It is still not 100% clear on what the position regarding M.2 NVMe SSDs and Storage Pool use will be, as well as if this is going to be completely brand wide – or just affecting the PLUS series new and old that are eligible for the DSM 7.3 update.

The Alerts and ‘Warnings’ that users have gotten used to up tll now (i.e pre DSM 7.3 roll out):

To confirm, the current 2025 systems that primarily this Synology U-turn on Hard Drive compatibility in DSM would affect are:

• Synology DS925+
• Synology DS1525+
• Synology DS725+
• Synology DS1825+
• Synology DS425+
• Synology DS225+
• Synology RS2825RP+

Previous PLUS series devices did not arrive with the exceedingly strict ‘no verified = no initialization’ rule that the above system’s had, so although these will benefit in DSM 7.3 with lessened warnings that they currently had, it is not the deal breaker proposition that it is/was in the x25 series.

However, let’s return to the point. Was ALL of this chaos by Synology worth it? Was there actually a coherent strategy in place here? Let’s discuss the damage that the last 6 months have caused.

What Happens When a User Installs a Hard Drive That Is Not on the Compatibility List but Is Not on the Incompatibility List Either?

Under DSM 7.3, Synology has overhauled how its NAS systems handle drives that are not officially listed in the compatibility database but are also not explicitly marked as incompatible. This new policy, part of the HCL 5.0 framework, restores the flexibility that was largely lost with DSM 7.2. For users of 2025 DiskStation Plus models, including systems such as the DS1525+, DS925+, and DS725+, these drives are now treated as fully functional and supported for installation, storage pool creation, and volume management. When a non-listed HDD or SATA SSD is installed in these units, DSM 7.3 accepts it without generating warnings, restrictions, or “unverified” messages. The drive behaves identically to a fully approved model, and users can create new RAID arrays, expand existing volumes, and use all standard DSM features such as snapshots, encryption, and Hyper Backup. This marks a significant shift from DSM 7.2, which blocked pool creation entirely if the installed drive was not verified by Synology.

The only distinction that remains is on the support side rather than the user interface. While DSM 7.3 operates normally with these drives, Synology’s technical support team may limit assistance for issues proven to be caused by non-listed hardware. This distinction allows experienced users to use mixed or legacy drives at their discretion while maintaining a clear boundary of responsibility. From a practical standpoint, performance, drive telemetry, and reliability monitoring remain fully available, including S.M.A.R.T. analysis, temperature reporting, and bad sector scanning. Storage pools built with these drives are indistinguishable from those using Synology-validated models, which means users can freely upgrade or migrate without worrying about feature loss.

The only exceptions to this open policy involve M.2 NVMe drives and systems outside the Plus, Value, or J series. NVMe SSDs used for caching or storage pools still require official validation because they endure heavier sustained write loads and generate more heat under continuous NAS workloads. As a result, only listed M.2 models can be used for new cache or pool creation, though previously configured drives can still be migrated. Meanwhile, enterprise-oriented NAS lines such as the RS, FS, SA, and XS series continue to operate under stricter compatibility rules, where only officially listed drives can be used for new storage pool creation. In these systems, non-listed drives can sometimes be recognized for migration, but cannot participate in new arrays or cache volumes.

For most users, this means that DSM 7.3 on the 2025 Plus series finally restores the traditional Synology experience: the ability to use virtually any NAS-grade hard drive or 2.5-inch SSD without restriction. It also removes the previous generation’s unnecessary barriers that alienated long-term customers. Synology has positioned this change as a response to community feedback, reaffirming that flexibility can coexist with reliability. The HCL 5.0 framework is now the baseline for all new consumer and prosumer systems, signaling Synology’s partial return to an open and more user-friendly storage policy.

How Is Hard Drive Compatibility in DSM 7.3 on the Rackstation/RS and NVR/DVA Surveillance NAS Systems?

While the original restrictions are expected (though not wholy welcome) for enterprise-grade units, DSM 7.3 also applies similar limitations to rackmount Plus (RS+) and DVA/NVR models, which has generated frustration among users expecting parity with desktop Plus series devices. Systems such as the RS2423RP+, RS422+, and DVA1622 remain governed by a more conservative policy, where only drives on the compatibility list can be used for new pool creation, and unlisted HDDs are accepted only for migration. In contrast to the new, flexible policy introduced for 2025 DiskStation Plus models, these rackmount and surveillance systems do not yet benefit from the same relaxed rules. This distinction is particularly disappointing given that many surveillance-optimized HDDs—such as Seagate’s SkyHawk or IronWolf ranges—have not yet been verified by Synology for DVA or NVR units, leaving buyers with fewer officially supported choices despite these drives being purpose-built for similar workloads.

The DVA and NVR product lines further complicate matters because their operating environments rely heavily on consistent write performance and power management behavior. Synology’s internal reasoning is that drive validation for continuous surveillance recording requires more predictable I/O latency and lower error recovery times than typical NAS workloads. However, the practical impact is a reduced range of compatible disks, even when many third-party NAS or CCTV-specific drives are known to perform reliably under similar conditions. Until Synology expands its verification program to include these models, administrators deploying rackmount Plus or DVA systems must continue to rely exclusively on officially listed drives or accept limited migration-only functionality.

These restrictions highlight an ongoing inconsistency in Synology’s product ecosystem. DSM 7.3 offers broad flexibility and open drive use on desktop Plus series systems but maintains enterprise-grade rigidity across rackmount Plus and surveillance-focused models. For now, this gap means that users deploying DSM 7.3 on RS or DVA systems cannot benefit from the same simplified, user-friendly drive policy available to standard DiskStation Plus NAS units.

How Is Hard Drive Compatibility in DSM 7.3 on the FS, HD, SA, UC, XS+, XS, and DP Series?

In DSM 7.3, Synology continues to apply the most stringent validation rules across its enterprise and datacenter-class NAS platforms, which include the FS, HD, SA, UC, XS+, XS, RS, and DP series. These systems are built for environments where sustained uptime, predictable throughput, and long-term data integrity are non-negotiable. As a result, they rely entirely on Synology’s Enterprise Compatibility Framework, which only permits the use of drives that have been formally validated and listed on the official compatibility database. These listed drives undergo intensive reliability testing, including extended read/write stress cycles, multi-node redundancy simulations, and controlled recovery from power or network failures. DSM 7.3 enforces this framework to guarantee consistent behavior across RAID arrays and to ensure that firmware-level optimizations, such as error recovery timing and caching algorithms, work as designed with Synology’s proprietary storage stack.

For users of these enterprise models, drives fall into three possible states: listed, not listed, and incompatible. Listed drives are fully supported for installation, storage pool creation, caching, and migration. Drives that are not listed may still appear in Storage Manager but are limited to migration-only use, meaning they can be mounted if they come from an existing Synology system but cannot be initialized for new volumes or RAID groups. This allows data recovery or transition from legacy setups without granting full functionality. Meanwhile, drives on the incompatibility list are blocked entirely and cannot be used in any capacity. These restrictions are designed to prevent firmware mismatches or mechanical inconsistencies that could undermine array stability. In practice, this means that enterprise and rackmount models remain tied to the official drive ecosystem, often limited to Synology’s own HAT or HAS series drives or verified OEM equivalents.

In these product classes, DSM 7.3 also maintains a strict policy for cache and SSD usage. M.2 NVMe drives can only be used for caching or storage pools if they appear on the official compatibility list. Unlisted M.2 drives are detected by the system but cannot be assigned to any cache operation, even for testing purposes. Similarly, 2.5-inch SATA or SAS SSDs that are not verified cannot participate in new array creation, even though they may mount for migration. This conservative approach reflects Synology’s focus on maintaining data integrity over flexibility in its upper-tier systems, where downtime or data corruption can carry substantial business costs. DSM communicates these restrictions clearly during setup: any attempt to use an unsupported drive for new pool creation will trigger a warning explaining that the operation cannot proceed due to compatibility enforcement.

What are the benefits of Buying Synology-branded Hard Drives and SSDs?

In parallel with the policy adjustments introduced in DSM 7.3, Synology has also begun expanding a series of benefits and incentives aimed at customers who purchase Synology NAS systems together with Synology-branded storage media. These initiatives are part of the company’s ongoing effort to strengthen its vertically integrated ecosystem, ensuring optimal performance and reliability when all components come from the same source. In selected markets, buyers who purchase Synology HAT, HAS, or SAT series drives on the same invoice as their NAS hardware now receive extended warranty coverage of up to five years, administered directly through authorized distributors and resellers. In addition, Synology has introduced an Express Replacement program, allowing for immediate drive swaps during the warranty period without waiting for the defective unit to be shipped and inspected, effectively mirroring the convenience of a premium RMA service. These benefits are available at no extra cost when drives are purchased through approved channels. The initiative is designed to make Synology’s validated ecosystem more appealing to businesses seeking predictable lifecycle management and faster recovery in the event of hardware failure, while also providing an incentive for users to standardize on Synology-branded components rather than mixing third-party storage.

Head over to Blackvoid HERE to read Luka’s great write-up on DSM 7.3 below:

Is it Too Little, Too Late? Is the Damage to the Synology Brand Already Done?

It’s a valid point. As mentioned in the intro, Synology has been a brand that, short of a few knocks along the way, has had a sterling reputation. Although their hardware has often been a little underwhelming, the software and services have been largely A1. But the move by Synology in restricting the use of drives from brands such as Seagate and WD burned A LOT of bridges. One cannot imagine that Western Digital or Seagate Technology were especially pleased by the rebuke either. The backlash was immediate and huge. Numerous sources I have spoken to in Europe and the U.S regarding Synology PLUS series sales (even for the 2023/22/21 ranges) confirmed the same sentiment: “Synology Diskstation sales were at a fraction of the previous year.” How much these support changes impacted enterprise solutions is unconfirmed, but given the number of sys-admins who quietly admitted to changing their buying plans, and sales teams who admitted recommending other vendors when Synology quotes became less competitive, the damage over the last 6 months has been palpable.

However, what about the next six months? Or the next 12 or 24? The timing of Synology’s disastrous hard drive support policy flip-flop could hardly have been worse. Alongside tech buyers (home and business) having tighter budgets due to rising costs, international trade tariffs being debated, new players entering the NAS industry, and rising expectations of what a system should do, Synology could not have chosen a worse moment for an unpopular policy. Many users who saw the way the policy was rolled out interpreted it as “the writing on the wall” and changed their stance on the brand. Some already jumped ship to alternative vendors, and others opted for older Synology hardware from pre-2025 ranges to avoid the lockout. For those buyers, the fact that the restrictions are now being removed will feel like a bitter twist – they could have had the newer hardware with the same freedom if they had simply waited a little longer.

How much of this shift can be attributed to public and media backlash is hard to quantify, but the scale of the U-turn speaks for itself. This is not the first time Synology has reversed course under pressure. Back in 2021/22, when DSM 7.0 introduced the earliest versions of its compatibility enforcement with red critical warnings, the outcry forced a retreat in DSM 7.1 to amber warnings instead (read here). History has now repeated itself on a much bigger stage. The difference is that this time, months of poor reviews, negative coverage, and lost sales will remain part of the public record, and Synology will struggle to erase that damage.

Much like QNAP and its long-running association with Deadbolt ransomware attacks, Synology may find that users do not easily forget this saga. For months, the internet has been awash with angry comments, critical reviews, and valid frustration at the brand’s direction. Even with DSM 7.3 restoring full drive freedom, the stigma of this six-month debacle will linger. Some users will never return. Others will approach Synology with renewed caution, mindful that the company could change course again in the future. The reaction from existing and potential Synology PLUS series NAS users was loud enough that I felt compelled to make two videos SPECIFICALLY because users were DM’ing and commenting about why I/NASCompares was continuing in our coverage of this brand:

Is the Synology DS925+, DS1825+, DS1525+, etc NAS OK to Buy Now?

As this change in unverified hard drive support policy by Synology seems to be rolled out in the DSM 7.3 update, that means that currently if you buy and deply a Synology x25 generation NAS, you will still be subject to the restricted HDD deployment status of DSM right now (i.e cannot initialize, cannot RAID build, Rebuild, hot spare, etc unless using a Synology labelled drive or one that eventually might arrive on the compatibility list). So, if you buy the new Synology DS925+, DS1825+ or DS1525+ – unless you were already going to buy Synology hard drive and SSD media, you won’t be able to do very much out the box! So, if you are only considering a Synology NAS right now IF it can be used with 3rd party and/or unverified storage media – DO NOT BUY until the DSM 7.3 update rolls out! You will just be wasting some of your 3 year included warranty whilst you wait!

HOWEVER –If/When you do wish to purchase a Synology NAS, please do use the links below in order to purchase your NAS. Doing so results in a small commission coming to me and Ed here at NASCompares, and it allows us to keep doing what we do here, and is the most frictionless and zero-cost way for you to support our articles, reviews, videos, guides, support systems and more.

Synology DS925+ NAS	Synology DS1525+ NAS	Synology DS1825+ NAS
Check Amazon in Your Region for the Synology DS925+ NAS	Amazon in Your Region for the Synology DS1525+ NAS @ $799	Amazon in Your Region for the Synology DS1825+ NAS @ $1149
heck B&H for the Synology DS925+ NAS	B&H for the Synology DS1525+ NAS @ $1149.99	B&H for the Synology DS1825+ NAS @ $1149.99

 

---

Below are further videos from over the course of the last 6+ months that cover the evolution of Synology and this controversial hard drive support policy.

SUBSCRIBE TO OUR NEWSLETTER
[contact-form-7]
Join Inner Circle

This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

Need Advice on Data Storage from an Expert?

Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you. Need Help? Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry. [contact-form-7] TRY CHAT Terms and Conditions   Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.

WE LOVE COFFEE

 

UGREEN DXP4800 PLUS vs DH4300 NAS – Which Should You Buy?

UGREEN’s emergence into the NAS market has been notably rapid, expanding from its early DXP series Kickstarter campaigns in 2024 to a full retail presence in 2025. Among its growing portfolio, two models now define the entry and mid-range segments of the company’s lineup: the DH4300 Plus and the DXP4800 Plus. Both are 4-bay NAS systems built around UGREEN’s in-house UGOS Pro operating system, offering cross-platform client access, RAID options, and remote synchronization. However, beneath their similar exteriors lie significant differences in design philosophy, hardware architecture, and expandability. The DH4300 represents the brand’s low-power ARM-based solution focused on simplicity and efficiency, while the DXP4800 Plus adopts an Intel x86 platform that aims to deliver higher throughput, broader software compatibility, and long-term scalability. This comparison examines each system in detail to identify where their strengths diverge and which one may better align with different user priorities.

UGREEN DXP4800 PLUS NAS		UGREEN DH4300 NAS
Buy the UGREEN DXP4800 on Amazon @599	Buy the UGREEN DXP4800 on UGREEN.COM	Buy the UGREEN DH4300 on Amazon @409	Buy the UGREEN DH4300 on UGREEN.COM

DH4300 vs DXP4800 PLUS – Design and Storage

Both the DH4300 Plus and DXP4800 Plus are 4-bay NAS systems, yet their physical execution and approach to storage differ substantially. The DH4300 Plus adopts a compact vertical cube form, measuring just 155mm per side, prioritizing low noise and minimal desk footprint. It uses plastic top-loading trays that can house either 2.5-inch SSDs or 3.5-inch HDDs. Drives are inserted vertically from the top, secured internally via SATA connectors. This layout helps keep the system small and easy to position in tighter setups but limits front-access servicing and restricts the unit’s suitability for hot-swap drive replacement. The DXP4800 Plus, by contrast, uses a more conventional front-loading 4-bay metal chassis that resembles traditional NAS systems from Synology or QNAP. Each tray includes a locking mechanism, supports hot-swapping, and accepts both 3.5-inch and 2.5-inch media. The metal body contributes to improved heat dissipation and rigidity, though it also results in higher weight and slightly higher fan noise. The chassis design clearly targets users expecting long-term durability and easier drive maintenance.

Beyond the drive trays themselves, the DXP4800 Plus expands the internal storage configuration by adding two M.2 NVMe slots. These can be assigned for SSD caching or as additional high-speed storage pools. This flexibility is absent in the DH4300 Plus, which is limited to its four SATA bays. The M.2 capability allows the DXP4800 Plus to create tiered storage setups that combine large-capacity HDDs with SSD acceleration, a feature relevant to media libraries or multi-user data environments requiring rapid retrieval. A key architectural distinction lies in their system drives. The DH4300 Plus relies on a 32GB eMMC flash module, while the DXP4800 Plus integrates a 128GB NVMe SSD dedicated to UGOS Pro. The SSD delivers faster system responsiveness, reduced latency, and provides enough capacity to install alternative operating systems if the user chooses. The eMMC module, while efficient, is considerably slower and less flexible for advanced tasks such as dual-boot environments or virtualized OS installations.

Both systems officially support up to 30TB drives per bay, giving the DH4300 Plus a theoretical ceiling of 120TB, while the DXP4800 Plus extends to 136TB when the NVMe bays are included. The practical implication is straightforward: the DXP4800 Plus provides more room to grow, both in capacity and performance scaling. For users seeking long-term expandability and tiered storage, the Intel-based unit presents the more adaptable platform. Meanwhile, those prioritizing compactness, lower power draw, and quiet operation may find the DH4300 Plus’ simplified vertical design sufficient for modest home or small-office workloads.

DXP4800 PLUS vs DH4300 – Internal Hardware

The UGREEN DH4300 Plus is powered by a Rockchip ARM processor built on a big.LITTLE configuration consisting of four Cortex-A76 and four Cortex-A55 cores, clocked at up to 2.0GHz. This eight-core design is efficient and well-suited for basic NAS tasks such as file sharing, backups, and light multimedia use. The processor is paired with 8GB of LPDDR4X memory that is soldered to the mainboard and non-upgradable. Power efficiency is a major strength of this configuration, typically consuming less than half the power of Intel-based systems when idle. However, its ARM architecture inherently restricts compatibility with x86 applications, virtual machines, and certain Docker containers, limiting its scope for heavier workloads.

By contrast, the DXP4800 Plus employs an Intel Pentium Gold 8505, a five-core, six-thread processor from Intel’s 12th Generation “Alder Lake” family. This hybrid x86 chip combines a single Performance core and four Efficient cores, supporting hardware virtualization, AVX2 instruction sets, and Intel UHD Graphics. Paired with 8GB of DDR5 memory, expandable up to 64GB, the DXP4800 Plus accommodates far more demanding tasks, including Docker deployments, Plex hardware transcoding, and multiple concurrent user operations. The use of DDR5 not only increases bandwidth but also introduces on-die error correction (ODECC) for improved data integrity, especially under sustained workloads.

Thermally, the two models are built with different cooling philosophies. The DH4300 Plus relies on its plastic housing and a single rear fan to quietly manage airflow, maintaining modest heat output even under continuous drive access. The DXP4800 Plus uses a metal chassis with enhanced thermal conduction and larger active cooling components to handle its higher power draw and CPU thermal output. As a result, it operates at a higher baseline wattage but sustains performance under extended heavy loads without throttling.

The difference between these platforms is clear: the DH4300 Plus targets efficiency and affordability, while the DXP4800 Plus prioritizes raw performance, expandability, and compatibility. The ARM-based model functions effectively as a quiet, low-cost personal cloud, whereas the Intel-powered alternative transitions closer to a professional or prosumer NAS capable of handling heavier workloads and future expansion.

DH4300 vs DXP4800 PLUS – Connectivity

The connectivity options on these two NAS systems reinforce their differing design priorities. The UGREEN DH4300 Plus offers a minimal, streamlined interface aimed at simplicity. It features a single 2.5GbE LAN port, sufficient for small network environments or home setups. This port provides adequate throughput for multi-user file access, media streaming, and backups, but limits scalability for link aggregation or 10GbE network integration. On the front, the DH4300 Plus includes one USB-C (5Gb/s) and two USB-A (5Gb/s) ports for connecting external storage or peripheral devices. Around the back, a 4K HDMI 2.0 output is provided, allowing direct media playback or access to the NAS desktop interface through a monitor and keyboard. Although compact and functional, the absence of additional network interfaces or expansion options means the DH4300 Plus is a closed system with limited upgrade flexibility.

The DXP4800 Plus presents a markedly broader I/O profile. Networking is handled by both a 2.5GbE and a 10GbE RJ45 port, enabling dual-network configurations, link aggregation, or high-speed connectivity to 10GbE switches and workstations. This combination provides a clear advantage for environments with large data transfers, such as video editing, virtualization, or backup synchronization across multiple systems. USB connectivity is also improved, with a front USB-C and USB-A port (each 10Gb/s), plus three additional rear USB-A ports—one at 5Gb/s and two at USB 2.0 speeds for legacy devices. The inclusion of an SD 3.0 card reader on the front panel enhances convenience for photographers or media professionals who regularly import content.

Both models offer HDMI output supporting 4K display, but only the DXP4800 Plus benefits from Intel’s integrated UHD Graphics, allowing smoother playback and better compatibility with third-party applications such as Plex, Jellyfin, or VLC in a connected display mode. The DH4300’s ARM GPU can output a graphical interface but struggles with higher bitrates and complex codec formats. Neither system includes PCIe or Thunderbolt expansion, although the DXP4800 Plus is more likely to support future USB-based expansion storage, given its higher USB bandwidth and processing headroom.

The result is a distinct separation in capability: the DH4300 Plus offers the essentials for simple network storage and direct access, while the DXP4800 Plus is engineered to serve as a central node in more advanced home or office networks, handling high-speed workflows and multi-interface operations with ease.

DH4300 vs DXP4800 PLUS – Software and Services

Both NAS systems operate on UGREEN’s UGOS Pro, the company’s in-house Linux-based operating system that has evolved considerably since its debut. UGOS Pro delivers a browser-accessible interface and companion apps for desktop and mobile devices, providing cross-platform file management, media streaming, and remote synchronization. Both the DH4300 Plus and DXP4800 Plus share the same core software experience, including snapshot protection, multi-tier backup utilities, RAID configuration tools, and cloud synchronization with popular platforms such as Google Drive, Dropbox, and OneDrive. Remote access can be achieved through relay services or secure connections such as Tailscale VPN, enabling users to maintain access without direct port forwarding.

Where the differences begin to emerge is in application scope and performance. The ARM-based DH4300 Plus supports a subset of the total UGOS Pro app library, running core services such as file sharing, photo management, and music/video playback, but it is limited when it comes to containerization and virtualization. Its CPU architecture prevents the use of virtual machines and restricts Docker to lightweight ARM-compatible containers. This makes it a suitable platform for personal data hosting or small-scale media libraries but less appropriate for professional or experimental use cases.

The DXP4800 Plus, leveraging its Intel x86 CPU and larger memory capacity, unlocks the full UGOS Pro ecosystem. It supports Docker for containerized applications and a dedicated Virtual Machine Manager, allowing users to run Windows, Ubuntu, or Android environments directly on the NAS. This hardware advantage extends to AI-based services integrated into UGOS Pro, including facial and object recognition within the Photo app. The DXP4800 Plus processes these functions locally at higher speed and with greater precision, while the DH4300 Plus delivers only basic recognition due to its lower AI compute capability.

Media handling is another clear differentiator. Both NAS units can run the native UGREEN Theater app for video playback, but the DXP4800 Plus benefits from hardware-accelerated 4K transcoding via Intel UHD Graphics. This enables smooth playback across Plex, Jellyfin, and Emby, even for HEVC or high-bitrate formats. The DH4300 Plus lacks equivalent hardware decoding support and therefore relies on software rendering, which can lead to stuttering or incompatibility when streaming demanding media.

Overall, UGOS Pro maintains functional parity across both systems at the surface level, yet the DXP4800 Plus unlocks a broader range of use cases—from virtualization to heavier AI and multimedia workloads. The DH4300 Plus remains best suited to users seeking a straightforward, reliable network storage environment without advanced compute or scalability expectations.

DXP4800 PLUS vs DH4300 – Verdict & Conclusion

The UGREEN DH4300 Plus and DXP4800 Plus ultimately cater to two very different categories of users, despite sharing the same UGOS Pro ecosystem and similar 4-bay configurations. The DH4300 Plus is built for simplicity, energy efficiency, and quiet continuous operation. Its ARM-based design consumes far less power and generates minimal heat, which is appealing for users who want a NAS that can run 24/7 in a home or office without significant energy cost or noise impact. It handles standard NAS duties—file storage, scheduled backups, photo management, and light multimedia playback—without issue. However, its hardware limitations restrict its suitability for more advanced workloads such as containerized apps, virtual machines, or high-resolution video transcoding. This makes the DH4300 Plus ideal for users seeking dependable, local network storage that functions as a personal cloud or central backup hub, not as an extensible compute platform.

The DXP4800 Plus, on the other hand, occupies a very different space in UGREEN’s product strategy. Its x86 Intel processor, DDR5 memory, dual-network connectivity (including 10GbE), and support for NVMe caching elevate it closer to what many would consider a professional-grade NAS system. It offers faster response times, wider compatibility with third-party applications, and a platform that supports future scalability through additional storage, memory, and software deployments. This system also opens the door to real virtualization, Docker-based workloads, and higher performance in media services thanks to Intel’s hardware-accelerated graphics. While it requires more power and a higher upfront investment, it delivers a measurable leap in flexibility, stability under heavier loads, and long-term performance headroom.

In practical terms, the DH4300 Plus will satisfy users who simply want to move away from cloud reliance, consolidate data locally, and maintain low running costs. The DXP4800 Plus suits those who expect their NAS to perform as both a data server and an active processing node for AI indexing, 4K media handling, or business-level file operations. Both systems are well-built, and UGOS Pro continues to mature into a stable operating environment, but the DXP4800 Plus clearly represents the more capable and future-ready choice. The DH4300 Plus fulfills its role as a compact, accessible entry into local network storage, while the DXP4800 Plus defines UGREEN’s current benchmark for serious, performance-oriented users.

UGREEN DXP4800 PLUS NAS		UGREEN DH4300 NAS
Buy the UGREEN DXP4800 on Amazon @599	Buy the UGREEN DXP4800 on UGREEN.COM	Buy the UGREEN DH4300 on Amazon @409	Buy the UGREEN DH4300 on UGREEN.COM

SUBSCRIBE TO OUR NEWSLETTER
[contact-form-7]
Join Inner Circle

This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

Need Advice on Data Storage from an Expert?

Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you. Need Help? Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry. [contact-form-7] TRY CHAT Terms and Conditions   Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.

WE LOVE COFFEE

 

Is there a good reason for Synology to change the support of “Unverified Drives” in DSM?

Synology has long been regarded as one of the most user-friendly and reliable NAS brands in the market, balancing intuitive software with a wide hardware range that appeals to both home and business users. However, in recent years the company has taken an increasingly controversial path by enforcing strict compatibility requirements for hard drives and SSDs. Beginning with DSM 7 and escalating into the 2025 generation of devices, Synology now only certifies and supports its own branded storage media, effectively locking out many widely used alternatives from Seagate, Western Digital, and Toshiba. While Synology positions this move as a way to ensure system stability and consistency, the decision has sparked significant backlash among users who feel restricted in their options and burdened by higher costs. As competitors expand their ecosystems with more openness and flexibility, this proprietary approach risks damaging Synology’s reputation, raising questions about whether the company has prioritized profit margins over user choice.

What is the MAIN PROBLEM(s) with this decision by Synology?

The most immediate problem with Synology’s hard drive policy is the loss of flexibility that once made their systems so appealing. For years, customers could select from a wide range of industry-standard drives from Seagate, Western Digital, or Toshiba, tailoring storage to their budget, performance requirements, or regional availability. This freedom not only allowed users to balance cost and capacity, but also gave small businesses and home enthusiasts the ability to reuse existing drives, upgrade incrementally, or take advantage of promotions from different vendors. By restricting DSM compatibility to Synology-labelled drives, that flexibility is gone. For many users outside major markets, Synology’s drives are harder to source, priced higher than the competition, or limited in available capacities. What once felt like an open platform now increasingly resembles a closed ecosystem, where users must accept the vendor’s terms even if it means compromising on affordability or performance.

Another dimension of the problem lies in how Synology has communicated these changes, which many see as evasive or disingenuous. Officially, the company justifies the restriction as a move toward greater reliability and predictable system performance. The argument is that by narrowing the range of drives tested and supported, Synology can optimize DSM to work seamlessly with drives that have firmware tailored for its environment. In practice, though, the same underlying hardware often originates from Seagate or Toshiba, with only minor firmware adjustments and new branding. This creates a perception that Synology is overstating the technical benefits while quietly using the policy to secure higher margins. For long-time users, the contrast is stark: older models happily ran third-party drives with few issues, which makes the sudden insistence on “certification” seem less like an engineering requirement and more like a business maneuver. The result has been a significant erosion of trust between the company and its community.

The wider impact of this strategy has also been felt across the storage industry. Resellers have reported declining sales of Synology’s Plus series devices as customers explore alternatives such as QNAP, TrueNAS, or newer entrants like UGREEN and UniFi. For Synology, this shift is particularly damaging because its reputation has historically rested on attracting less technical buyers who value simplicity and reliability over DIY solutions. Now, even these entry-level and mid-range users are questioning whether they should commit to an ecosystem that limits their choice of drives and increases their costs. At the same time, hard drive manufacturers like Seagate and Western Digital are also affected, as Synology’s decision reduces the number of channels through which their products reach end customers. The ripple effect is therefore twofold: Synology risks alienating its base of loyal customers, while storage vendors lose a once-reliable partner, creating tension that could ultimately push more buyers toward competing NAS brands.

How Can Synology Solve This (if they want to)?

One path forward for Synology would be to adopt a hybrid compatibility model, where its own branded drives remain the recommended or default choice but third-party alternatives are still officially supported. This compromise has been proven by other vendors such as UniFi and QNAP, who sell their own labelled drives while maintaining compatibility lists for major manufacturers like Seagate, Western Digital, and Toshiba. By following this model, Synology could continue promoting the reliability benefits of its branded hardware without alienating customers who prefer flexibility. In practice, this would preserve a sense of choice for users while ensuring Synology can still highlight its “optimized” solutions as the safer, supported route.

 

 

Finally, Synology could address the availability and pricing concerns around its own branded drives. In many regions, these drives are either difficult to source or significantly more expensive than equivalent Seagate or Western Digital models. Improving distribution channels, ensuring consistent stock, and narrowing the price gap would make the transition more palatable to users who are willing to adopt Synology’s ecosystem but feel penalized by limited access. By focusing on accessibility and fairness rather than exclusivity, Synology could rebuild goodwill while still driving revenue from its hardware strategy. Taken together, these steps would not fully reverse the controversy but would demonstrate responsiveness and provide a clearer path to balancing stability, customer choice, and profitability.

Is there a way to FORCE a Synology NAS to accept unverified Hard Drives and SSDs in DSM?

For users unwilling to accept Synology’s restrictive stance on storage media, the community has developed reliable workarounds that re-enable full functionality for third-party hard drives and SSDs. The most widely adopted method involves injecting a script into the NAS system that bypasses DSM’s compatibility database, allowing otherwise unsupported drives to be used for installation, storage pools, caching, and expansion. Synology’s 2025 Plus-series models, such as the DS925+, block DSM installation if only unverified drives are present and issue constant warnings in Storage Manager. To overcome this, users first employ a Telnet-based flag during initial setup that tricks DSM into accepting the installation, followed by a more permanent fix applied through SSH. At the heart of this solution is Dave Russell’s (007revad) GitHub project Synology_HDD_db, which modifies DSM’s internal drive compatibility files. Once downloaded and executed via SSH, the script detects the NAS model, DSM version, and connected drives, then patches the system to treat them as officially supported.

The process is reversible, non-destructive, and works across multiple DSM versions, including DSM 7.2 and later. Additional features allow removal of persistent warning banners, full use of NVMe drives as storage volumes, and optional disabling of intrusive monitoring services like WDDA. To ensure ongoing stability, users can also configure a scheduled task in DSM’s Task Scheduler that re-applies the script at every boot, guaranteeing compatibility survives updates, reboots, or new drive insertions. While the script is robust and actively maintained, there are clear disclaimers: using it involves modifying system files, may void official Synology support, and should only be attempted by users confident with SSH and terminal commands who have reliable data backups. Nonetheless, for advanced users, system integrators, and enthusiasts, this community-driven solution has become the de facto method of restoring the freedom to use affordable and widely available third-party drives in modern Synology NAS systems.

Example of a 30TB Seagate HDD visible and functioning inside a Synology DS925+

Note – You can follow my guide on how to use this script modification (as well as outlining the pros and cons) HERE on the blog, or watch the video below:

The Future of Synology in the eyes of new and old buyers?

Synology’s decision to enforce exclusive support for its own branded hard drives and SSDs marks one of the most controversial shifts in the company’s history, transforming how both long-time customers and potential buyers view the brand. For over a decade, Synology’s appeal rested on a combination of intuitive software, solid hardware, and flexibility in allowing users to choose their own storage media from trusted vendors like Seagate, Toshiba, and Western Digital. By removing that choice in the 2025 generation, Synology has fundamentally altered the value proposition of its systems, making them appear less like open storage platforms and more like tightly controlled appliances. While the company justifies the policy by citing stability, predictability, and reduced support overhead, many users interpret it as a profit-driven attempt to push proprietary drives into the market, especially since these are often rebranded versions of third-party disks with modified firmware and higher price tags.

The backlash has been considerable, with resellers and community forums reporting falling interest in Synology’s Plus-series devices, particularly among home and small business users who previously embraced them for affordability and ease of expansion. Competing NAS providers such as QNAP, TrueNAS, UGREEN, and UniFi have been quick to capitalize on the discontent, positioning themselves as more open alternatives that maintain compatibility with industry-standard drives. At the same time, the growth of unofficial solutions like Dave Russell’s compatibility script demonstrates how determined users are to regain control over their hardware, even at the risk of voiding warranty or stepping outside official support. This dynamic reflects a widening gap between Synology’s official direction and the needs of its customer base, many of whom would prefer to accept a disclaimer about using unverified drives rather than being forced into a closed ecosystem.

Ultimately, Synology now stands at a crossroads that will define its reputation in the storage industry for years to come. If it continues to double down on a closed, proprietary model, the company may secure short-term revenue through drive sales but risks long-term damage to its image and market share. On the other hand, reintroducing a more flexible, transparent approach—such as allowing user consent for unsupported drives or improving global pricing and availability of its own disks—could restore trust and preserve its standing as the NAS brand of choice for both novices and professionals. The availability of community workarounds ensures that frustrated users are not entirely locked out of their systems, but the very existence of these tools highlights how far Synology has drifted from its once customer-first ethos. The next few years will be crucial, as the company either adjusts course and strikes a balance between profitability and user freedom, or risks ceding ground to rivals who are eager to embrace the openness Synology has chosen to leave behind.

SUBSCRIBE TO OUR NEWSLETTER
[contact-form-7]
Join Inner Circle

This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

Need Advice on Data Storage from an Expert?

Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you. Need Help? Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry. [contact-form-7] TRY CHAT Terms and Conditions   Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.

WE LOVE COFFEE

 

Synology DS1825+ vs UGREEN DXP8800 PLUS NAS – Which Should You Buy?

In 2025, the market for high-capacity 8-bay NAS systems has become more competitive than ever, with traditional leaders like Synology now facing serious contenders from newer brands such as UGREEN. The Synology DS1825+ represents the company’s latest flagship in the Plus series, incorporating a more restrictive hardware ecosystem and a focus on long-term software support, surveillance integration, and backup solutions. In contrast, the UGREEN DXP8800 Plus leans heavily into raw hardware capability and customization, offering an unlocked platform for power users and DIY enthusiasts.

This head-to-head comparison explores both systems in terms of design, internal specifications, external connectivity, operating systems, and service ecosystems. Beyond surface specs, we’ll also assess real-world usability, third-party compatibility, and the broader implications of each system’s approach to expansion and user control. Whether you’re choosing a NAS for Plex, virtual machines, business continuity, or scalable 10GbE storage, this article aims to clarify which of these two NAS units better fits different user scenarios in 2025 and beyond.

Check Amazon for the Synology DS1825+ $1149.99	Check AliExpress for the Synology DS1825+ $1149	Check Amazon for the UGREEN DXP8800 Plus $1349.99	Check AliExpress for the UGREEN DXP8800 PLUS  $1149

Quick Summary of the Synology DS1825+ NAS

Synology DS1825+ NAS Review HERE

The Synology DS1825+ is an 8-bay desktop NAS that marks a significant shift in the company’s approach to hardware and compatibility. Equipped with the AMD Ryzen Embedded V1500B processor—a 4-core, 8-thread chip running at 2.2GHz —this system balances power efficiency with performance across general file operations, virtualization, and media hosting. It includes support for up to 32GB of ECC DDR5 memory (2x SODIMM, arriving with 8GB by default), two M.2 NVMe slots for Synology-only SSD caching, and an onboard 10GbE port alongside three USB 3.2 Gen 1 ports. However, Synology’s controversial locked ecosystem continues here, restricting users to only Synology-branded drives for full support and access to storage pools, along with limited use of the NVMe bays strictly for cache, not storage.

While its internal hardware is more capable than previous Plus series models, the DS1825+ removes several features seen in past units. By default, it arrives with 2x 2.5GbE network ports, with the option to scale upto 10GbE with the use of a 1st party upgrade PCIe card, but at this pricepoint many users wuld expect 10GbE as standard. The shift to DSM 7.2 brings a refined software experience, including native Active Backup for Business, Hyper Backup, Surveillance Station, and full Docker support. However, DSM’s increasing reliance on Synology’s own hardware and subscription services, such as C2 Surveillance Proxy and Synology Drive Server, makes it harder for users to customize or expand without sticking to Synology’s ecosystem. Overall, the DS1825+ is best suited for users who want an integrated, secure, and reliable NAS experience with minimal manual setup, provided they are comfortable with the tighter hardware constraints.

Quick Summary of the UGREEN DXP8800 PLUS NAS

UGREEN DXP8800 PLUS NAS Review HERE

The UGREEN DXP8800 Plus is an 8-bay NAS solution that positions itself as a powerful, open-platform alternative for users seeking greater control over hardware and software customization. At the heart of the system is the 8-core, 16-thread Intel Core i5-1235U processor, paired with 8GB of DDR5 memory (expandable up to 64GB), but lacks support for ECC memory. Unlike its Synology counterpart, the DXP8800 Plus supports a much wider range of third-party hard drives and SSDs, and offers 2x Gen 4×4 M.2 NVMe slots that can be used not only for cache but also for primary or tiered storage, depending on the user’s operating system. This flexibility is backed by a user-serviceable layout and BIOS access, which allows full compatibility with alternative NAS OS options such as TrueNAS SCALE, UnRAID, or OpenMediaVault.

Connectivity is another area where the DXP8800 Plus stands out. It features two native 10GbE (RJ45) ports, two 2.5GbE ports, and dual USB4/Thunderbolt 4 ports, dramatically expanding external storage, docking, and display capabilities. This, combined with onboard HDMI output and front-accessible USB 3.2 ports, makes it far more versatile for media creation, backup workflows, and even lightweight workstation use. However, the DXP8800 Plus does not come with a polished first-party NAS operating system—UGREEN’s UGOS Pro remains in early stages, and lacks many of the mature backup, surveillance, and cloud services found in DSM. As such, the DXP8800 Plus is ideal for tech-savvy users who value open architecture, higher hardware flexibility, and self-managed software ecosystems over out-of-the-box turnkey simplicity.

Synology DS1825+ vs UGREEN DXP8800 PLUS NAS – Design and Storage

The Synology DS1825+ maintains the familiar chassis style used in the Plus series, combining functionality with conservative aesthetics. It features a full-sized 8-bay front panel with lockable trays, designed for tool-less insertion of 3.5” SATA drives and optional 2.5” adapters. The main body is a mix of steel and plastic, with a focus on rigidity and reduced vibration. The system lacks any onboard display or LCD, offering only basic LED indicators for system status, drive activity, and alerts, which may frustrate users seeking at-a-glance diagnostics. Access to internal components like the DDR5 ECC RAM and dual M.2 NVMe slots requires removing the top cover and internal caddy brackets, which isn’t as straightforward as it could be—especially given that the NVMe slots are only usable for cache and require Synology-branded drives. Thermal management relies on dual 120mm rear-mounted fans, which operate quietly but are non-replaceable without voiding warranty due to the proprietary fan harness. Physically, the NAS is slightly larger than competing 8-bay units and lacks rubberized feet or vibration isolation, which may be relevant for users placing it on shared work surfaces or desks.

The UGREEN DXP8800 Plus delivers a contrasting design focused on space efficiency, cooling, and user-accessibility. The NAS is housed in a durable metal shell with perforated side panels and a high-density internal structure. Despite its smaller footprint, it manages to accommodate eight SATA bays, two 4X4 M.2 NVMe slots, two SODIMM slots, and active cooling—all while remaining user-serviceable with just a standard screwdriver. The hot-swap trays are spring-loaded and support tool-less 3.5” drives or 2.5” drives via included screws. Access to RAM and SSD slots is streamlined through a simple internal partition design that doesn’t require full disassembly, making upgrades significantly faster than on the DS1825+. The rear exhaust fan is larger than expected for a device this compact, and although thermals are generally within acceptable limits, our testing showed that M.2 SSDs running at PCIe Gen 3 speeds did reach over 65°C during sustained I/O, especially when mounted without aftermarket heatsinks. Unlike Synology, UGREEN includes front-mounted USB 3.2 Gen 2 ports (Type-A and Type-C), ideal for creators and users who frequently move large projects or footage onto the system using direct-attached storage.

When it comes to storage flexibility, the differences are stark. Synology’s DS1825+ enforces a strict hardware compatibility policy, where only Synology-certified HDDs (such as the HAT5300) and SSDs (SAT5200 or SNV3410/3510) are officially supported. Drives outside this list may trigger warnings, be ineligible for pools, or lose access to SMART health readings. NVMe drives cannot be used for storage volumes at all and are locked to caching roles only. These restrictions are enforced by DSM 7.2+ and persist even with the system fully updated.

By contrast, the UGREEN DXP8800 Plus places no such limits. Any SATA or NVMe drive can be used, and users can create pools across mixed-capacity and mixed-brand disks, including enterprise-grade drives. Storage volumes can be configured freely in supported OS environments, and the two M.2 slots can act as primary storage, tiered ZFS vdevs, or cache depending on the OS—TrueNAS SCALE, for instance, recognized all M.2 drives and allowed custom pool creation without issue. This makes UGREEN’s system more attractive to users with existing drives or specific ZFS/Btrfs layouts in mind.

Synology DS1825+ vs UGREEN DXP8800 PLUS NAS – Internal Hardware

he Synology DS1825+ is built around the AMD Ryzen V1500B processor, a 4-core, 8-thread embedded SoC designed specifically for NAS and server workloads. With a fixed base clock of 2.2GHz and no boost functionality, this Zen-based CPU focuses on stability, multi-threaded efficiency, and low power consumption, making it well-suited for consistent background operations like file serving, multi-client backups, and large-scale storage array management. The chip includes AES-NI support for hardware encryption acceleration and offers full compatibility with DSM’s virtualization stack, including Docker and Synology’s Virtual Machine Manager. However, the V1500B lacks an integrated GPU, and the DS1825+ does not support hardware transcoding, making it unsuitable for Plex or media applications that rely on real-time video encoding unless offloaded to cloud services like Synology C2. It’s a reliable and mature processor choice, albeit one that prioritizes stability over flexibility or raw speed.

The DS1825+ ships with 8GB of ECC DDR4 memory (1x SODIMM) installed, with support for up to 32GB across two slots, and ECC is supported on both official and some compatible third-party modules. The internal layout, however, is relatively restrictive. The memory and M.2 slots require tray removal and partial disassembly to access. Synology includes two M.2 NVMe slots that operate at PCIe Gen 3×4, but DSM only allows them to be used for read/write caching and only with Synology SNV3410 or SNV3510 SSDs. These slots are not available for storage pool creation or system boot, regardless of the SSD used. There is no PCIe slot or BIOS access, making this a closed system that enforces Synology’s validation model tightly. While this approach ensures stability, it limits performance tuning and locks users into higher-priced branded components.

The UGREEN DXP8800 Plus uses an Intel Core i5-1235U, a hybrid 10-core (2 performance, 8 efficiency), 12-thread mobile CPU built on the Alder Lake-U architecture. With a boost clock up to 4.4GHz and integrated Intel Xe graphics, it offers both multi-threaded efficiency and hardware video transcoding support via Quick Sync. This is ideal for users running Plex, Jellyfin, or AI-based video analysis locally. The system ships with 8GB of non-ECC DDR4 memory, expandable to 64GB, using standard SODIMM slots. UGREEN’s internal board features 2x M.2 NVMe slots operating at PCIe Gen 4×4 speeds, offering significantly more bandwidth than Synology’s Gen 3 slots. These SSDs can be used for boot, storage pools, or cache, and the system supports a wide range of third-party drives without warnings or restrictions. BIOS access is fully available, allowing installation of operating systems like TrueNAS, UnRAID, or Proxmox. UGREEN’s internal hardware favors openness and customizability, providing users with direct control over performance, expansion, and component choice—at the cost of requiring more technical expertise.

Synology DS1825+ vs UGREEN DXP8800 PLUS NAS – Ports and Connections

The Synology DS1825+ delivers a modest and business-focused range of connectivity options, designed primarily for reliability and integration within an IT-managed environment. It includes 2x 2.5GbE RJ-45 LAN ports, offering basic link aggregation or dual-network failover functionality. While this offers faster-than-Gigabit throughput, the lack of 10GbE out of the box may be limiting for users working with large media files or virtualization workloads, particularly in comparison to other 2025 systems.

The system provides 3x USB 3.2 Gen 1 (5Gbps) Type-A ports, all located on the rear, suitable for UPS integration, external storage, or compatible backup devices. In terms of expansion, Synology includes 2x USB Type-C ports, but these are reserved exclusively for connecting official DX525 expansion units. They do not support data transfer, peripherals, or USB-C accessories and serve only as proprietary expansion interfaces. No HDMI, DisplayPort, or audio outputs are included, and there is no SD card reader. This reinforces Synology’s design philosophy: operate headlessly, manage remotely, and keep the system within the bounds of their validated ecosystem.

In contrast, the UGREEN DXP8800 Plus positions itself as a fully-featured, hybrid-use NAS platform with wide-ranging I/O options for prosumers and professionals. It features 2x 10GbE RJ-45 LAN ports—a clear advantage over Synology’s 2.5GbE setup—offering significantly more bandwidth for media editing, VM hosts, or multi-user environments. On the front, UGREEN includes 2x Thunderbolt 4 (40Gbps) ports, which double as high-speed USB-C for peripherals, external drives, or even eGPU enclosures in supported OS setups. The rear provides 2x USB-A ports at 10Gbps, plus 2x USB 2.0 ports, allowing backward-compatible peripheral support. For display, the system includes 1x HDMI port with 8K output support, connected via Intel’s Xe iGPU, as well as a high-speed SD 4.0 card reader—a particularly valuable addition for content creators offloading camera media directly to the NAS. There is also a PCIe x4 slot for optional hardware expansion. This broad I/O layout enables the DXP8800 Plus to function as a headless NAS, a media server, or even a workstation replacement, depending on the OS you choose to run.

The gap in connectivity between these two NAS systems reflects their broader design philosophies. Synology has deliberately kept the DS1825+ minimal, standardized, and tightly integrated with its ecosystem, which enhances long-term support and serviceability but limits flexibility. UGREEN, on the other hand, offers extensive general-purpose ports that cater to a wider range of workflows—especially for users running Windows, Proxmox, TrueNAS, or virtualized environments. Whether it’s direct media ingestion via SD card, high-speed expansion through Thunderbolt, or dual 10GbE networking, the DXP8800 Plus outpaces the DS1825+ in almost every I/O category. However, this flexibility comes with the expectation that the user is comfortable with open-platform system management and a DIY-style deployment model.

Synology DS1825+ vs UGREEN DXP8800 PLUS NAS – Software and Services

The Synology DS1825+ runs on DSM 7.2, Synology’s mature and widely respected NAS operating system. DSM offers a broad ecosystem of native applications and services, including advanced storage management, multi-tiered backup solutions, virtual machine hosting, and comprehensive multimedia support. Key built-in tools such as Synology Drive, Hyper Backup, Active Backup for Business, Surveillance Station, and Synology Photos provide enterprise-grade data handling in a highly polished interface.

DSM also includes Snapshot Replication with Btrfs, granular folder/file-level restore, and Active Directory integration. Importantly, DSM supports features like Windows ACL permissions, Samba v4, WORM file locking, and two-factor authentication by default, with Synology’s C2 platform offering cloud sync, identity management, and secure backup options. However, DSM has increasingly tied deeper functionality (e.g., certain security tools and snapshots) to Synology-branded storage and expansion hardware, with third-party drive warnings now appearing by default.

UGREEN’s DXP8800 Plus runs UGOS Pro, a Linux-based operating system developed in-house. Now one year into active deployment, UGOS Pro has matured substantially with ongoing updates and wider feature support. The interface is clean and web-accessible, and recent updates have added core NAS functions previously missing. As of the latest firmware, Docker, virtual machine creation, and Jellyfin media server are all natively supported via one-click installs.

Importantly, iSCSI support was also added, addressing a key omission for enterprise or VMware users. 2-factor authentication (2FA) is now present, and security protocols include IP/MAC-level blocking, custom firewall rules, and access control policies. While UGREEN still lacks the depth of anti-ransomware protection found in DSM or QNAP’s QuFirewall, the fundamentals have improved dramatically. Local-only AI services for photo indexing and object recognition have also been refined, with user-selectable models running without internet access.

Where DSM excels in deep integration and business-class reliability, UGOS Pro stands out for its openness and responsiveness to user feedback. Users can enable SSH, customize OS-level settings, and even install TrueNAS, UnRAID, or Proxmox without voiding the warranty, as UGREEN has opted for an open-platform approach.

UGOS also supports Windows file services (SMB), NFS, and web-based file managers, though its permissions system and UI are still somewhat basic compared to DSM. Synology’s first-party software tends to offer higher polish, more documentation, and broader cross-platform support, particularly in cloud-integrated services, whereas UGOS is catching up in functional breadth but remains relatively limited in automation and long-term software ecosystem depth.

Both platforms include mobile apps and browser-based remote access, but Synology’s remote access via QuickConnect is significantly more user-friendly and secure out-of-the-box, while UGREEN’s remote services are best replaced or supplemented by Tailscale, Cloudflare Tunnel, or similar tools. Synology’s Surveillance Station also has years of development behind it with support for hundreds of IP cameras, whereas UGREEN does not yet include native surveillance software in UGOS Pro.

For users seeking a media-focused setup, UGOS offers a good local multimedia experience via Jellyfin, while DSM supports Plex and Video Station (with transcoding limitations depending on CPU). Ultimately, Synology’s DSM remains the more robust, enterprise-ready option, while UGOS Pro presents a highly promising and increasingly competitive open alternative that still favors self-managed users.

Synology DS1825+ vs UGREEN DXP8800 PLUS NAS – Verdict and Conclusion

The Synology DS1825+ remains a compelling choice for users prioritizing reliability, software integration, and long-term support. With the proven DSM 7.2 platform, it offers enterprise-grade tools for file management, backup, virtual machines, and surveillance. Features like Snapshot Replication, C2 cloud integration, and Active Backup for Business provide peace of mind for professionals who want a turnkey experience with minimal maintenance. Although hardware specs such as the Ryzen V1500B CPU and dual 2.5GbE ports might seem modest compared to rivals, they are more than adequate for office environments, multi-user file sharing, and even light virtualization. That said, its increasing reliance on Synology-branded drives and accessories, as well as its lack of GPU support and M.2 NVMe flexibility, could be frustrating for DIY enthusiasts or media-focused users.

By contrast, the UGREEN DXP8800 Plus is a hardware-forward NAS that emphasizes performance, bandwidth, and customization. With a 12-core Intel Core i5-1235U CPU, dual 10GbE, PCIe expandability, and full-speed Gen 4 NVMe slots, it is built for workloads that demand raw power—media servers, high-speed backups, AI indexing, and even containerized apps via Docker. UGOS Pro has matured considerably over the last year, with new features like iSCSI, 2FA, VM hosting, and Jellyfin support making it much more viable than at launch. Still, while UGREEN’s open architecture and wider SSD/drive compatibility are a strength, its software ecosystem isn’t yet as refined or battle-tested as Synology’s DSM, especially for more security-sensitive or compliance-bound environments. Surveillance features and enterprise-level monitoring tools are also still missing or immature in comparison.

In short, the Synology DS1825+ is best suited for SMBs, IT administrators, or content creators who want a dependable, low-maintenance NAS with rich native features and strong vendor support, especially where third-party remote access is limited or not desired. On the other hand, the UGREEN DXP8800 Plus is ideal for prosumers, media professionals, and tech-savvy users who want maximum hardware flexibility, faster internal/external transfer speeds, and the freedom to customize their NAS at the OS level, even if that means dealing with a slightly rougher software experience. If ease of use, documentation, and long-term stability are your priorities, the DS1825+ remains a safe bet. But if you’re looking for value in performance per dollar, more openness, and higher bandwidth potential, the DXP8800 Plus offers a lot for the price.

PROS	CONS	PROS	CONS
DSM 7.2 OS offers mature, stable, and feature-rich ecosystem with professional backup, replication, and VM tools. ECC DDR4 Memory (8GB expandable to 32GB) ensures greater data integrity and system stability. Broad software support including Surveillance Station, Active Backup, C2 Hybrid Cloud, and Hyper Backup. PCIe Gen3 slot allows for 10GbE or 25GbE network expansion or M.2 cache via supported adapters.   Low noise and power efficiency (~23.8 dB, ~60W during access), making it suitable for office environments.	Limited M.2 NVMe support (Gen3x4, only Synology-branded SSDs officially supported). No built-in GPU or transcoding support, limiting suitability for Plex or media conversion workflows.   Locks users into Synology drives/accessories, reducing flexibility and increasing costs over time.	High-performance Intel Core i5-1235U CPU (12-core, 10-thread) enables heavy multitasking, VMs, and AI workloads. Dual 10GbE LAN ports allow for ultra-fast network throughput and multi-client simultaneous access. Two M.2 NVMe Gen4x4 slots support broad range of SSDs for caching or fast storage pools. 64GB DDR5 upgrade support offers excellent memory headroom for Docker, virtualization, and AI indexing.   UGOS Pro now includes Jellyfin, Docker, VMs, iSCSI, and 2FA, closing many early software gaps.	UGOS Pro still lacks polished UI/UX compared to DSM; some features buried or poorly documented. No official Plex support and limited surveillance tools, weakening multimedia and NVR potential.   Brand trust and software maturity still lag behind market leaders like Synology or QNAP.
Check Amazon for the Synology DS1825+ $1149.99	Check AliExpress for the Synology DS1825+ $1149	Check Amazon for the UGREEN DXP8800 Plus $1349.99	Check AliExpress for the UGREEN DXP8800 PLUS  $1149

 

 

 

 

SUBSCRIBE TO OUR NEWSLETTER
[contact-form-7]
Join Inner Circle

This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

Need Advice on Data Storage from an Expert?

Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you. Need Help? Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry. [contact-form-7] TRY CHAT Terms and Conditions   Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.

WE LOVE COFFEE

 

Use Whatever Hard Drives or SSDs on Your Synology NAS (2025 Guide)

Note – there is a YouTube tutorial version of this guide HERE on the NASCompares YouTube Channel

Synology’s 2025 generation of NAS systems, such as the DS925+ and other Plus series models, introduced a more restrictive approach to drive compatibility. Unlike previous generations, these devices enforce a compatibility check that blocks or limits functionality when non-Synology hard drives or SSDs are used. As a result, users are unable to install DSM, create storage pools, or configure caching volumes using unverified drives. Even drives that work in earlier Synology models are now flagged as unsupported, resulting in persistent alerts or outright refusal to function. This guide provides a complete walkthrough for users who want to bypass those restrictions and enable full usage of third-party SATA and NVMe drives, including for pools, volumes, hot spares, and cache. It includes step-by-step instructions on how to install DSM with only unverified drives, how to remove system warnings, and how to automate the process for future updates or drive additions. The solutions here rely on trusted scripts developed by the Synology community and require minimal system modification, allowing users to regain control over their own hardware.

Special Thanks to Dave Russell

The ability to bypass Synology’s restrictive drive compatibility checks would not be possible without the extensive work of Dave Russell, widely known in the Synology community as 007revad. His GitHub project, Synology_HDD_db, is the basis for all the procedures outlined in this guide. The script he developed modifies DSM’s internal compatibility database, enabling full functionality for otherwise unsupported HDDs, SSDs, and NVMe drives. Dave has not only written and maintained this complex script, but also ensured that it works across different NAS models and DSM versions, including DSM 7.2 and newer. He continues to improve the tool in response to Synology firmware changes, regularly providing updates and extended options such as M.2 volume support and WDDA disablement. Users are strongly encouraged to consult the official GitHub repository, follow the provided documentation, and, where possible, support his ongoing work HERE, which remains freely available to the broader NAS community.

MASSIVE Disclaimer

Modifying your Synology NAS to allow the use of unverified drives is not officially supported by Synology. By applying the changes described in this guide, you will be altering system files and bypassing built-in compatibility checks within DSM. While these changes are reversible and have been widely tested, doing so may void your Synology warranty or affect your ability to receive technical support from the manufacturer, even in cases unrelated to storage. Additionally, although the script-based method described here is non-destructive and has proven safe for many users, there is always a minimal risk of issues following DSM updates or hardware changes. You should not proceed unless you have full backups of your data and are comfortable with SSH and terminal operations. This guide is intended for advanced users, system integrators, or home NAS enthusiasts who understand the risks and accept responsibility for operating outside of official Synology support channels.

---

How to Set Up a Synology NAS with No Drives Installed to Allow DSM Installation

Synology’s 2025 and later Plus-series NAS systems will not allow DSM installation if only unverified drives are present. However, it is possible to bypass this limitation and install DSM without using any Synology-branded or officially supported drives. The method involves enabling Telnet access and overriding the drive compatibility check during the DSM installation process.

Step-by-Step Instructions:

• Physically set up your NAS

  • Connect the NAS to your local network using Ethernet.

  • Ensure the device is powered on, even if no drives are installed or only unverified drives are present.

• Attempt initial DSM setup

  • Use Synology Assistant or go to http://find.synology.com to locate your NAS.

  • Proceed through the DSM installation wizard. You will likely encounter an error indicating that the inserted drive(s) are unsupported.

• Enable Telnet access

  • In a browser, navigate to:
    http://<NAS-IP>:5000/webman/start_telnet.cgi
    Replace <NAS-IP> with the actual IP address of your NAS.

• Connect via Telnet

  • Open a Telnet client like PuTTY.

  • Enter your NAS IP address and connect via Telnet.

  • When prompted, use:

    • Username: root

    • Password: 101-0101 (default for this Telnet interface)

• Bypass installation check

  • Enter the following command into the Telnet window:

    while true; do touch /tmp/installable_check_pass; sleep 1; done


  • This creates a temporary flag that bypasses the system’s compatibility verification loop.

• Return to the DSM install page

  • Refresh the browser window where you began the DSM setup.

  • DSM will now allow installation to proceed, even on unverified drives.

• Finish DSM setup

  • Complete the DSM installation.

  • Create your admin user account when prompted.

  • You can now access the full DSM interface.

Once DSM is installed, you can proceed to apply the permanent drive compatibility fixes, create storage pools, and remove warning banners—all covered in the next section.

---

 

How to Allow Unverified HDDs or SSDs to Be Used for Storage Pools, Volumes, and Caching (and Remove Warnings)

Once DSM is installed, unverified drives will still be blocked from creating storage pools, volumes, or caches. Even if the system boots, Storage Manager will display warnings or greyed-out options. To unlock full functionality, you must apply a community-developed script that updates DSM’s internal drive compatibility database. This section outlines how to download, apply, and validate that change.

Step-by-Step Instructions:

• Enable SSH on your NAS
  • In DSM, go to Control Panel > Terminal & SNMP > Terminal.
  • Enable SSH service and click Apply.

• Prepare SSH access
  • Use PuTTY (or your preferred SSH client) to connect to your NAS.
  • Log in using your DSM administrator username and password (not root at this stage).
• Create working directory
  • Once connected, elevate to root:

    sudo -i
    

  • Create the required folder:

    mkdir -m775 /opt
    cd /opt
    

• Download the required scripts
  • Run the following commands to download the latest versions directly from Dave Russell’s GitHub:

    curl -O "https://raw.githubusercontent.com/007revad/Synology_HDD_db/refs/heads/main/syno_hdd_db.sh"
    curl -O "https://raw.githubusercontent.com/007revad/Synology_HDD_db/refs/heads/main/syno_hdd_vendor_ids.txt"
    chmod 750 /opt/syno_hdd_db.sh
    

• Run the script
  • Execute the script to patch the drive database:

    /opt/syno_hdd_db.sh
    

  • The script will detect your NAS model, DSM version, and connected drives. It will then add those drives to the compatibility database and back up the original files.

• Check Storage Manager
  • Return to DSM’s Storage Manager.
  • If changes are not immediately visible, reboot your NAS.
  • You should now be able to create storage pools, volumes, and SSD caches with unverified drives, without warning messages.
• Optional: Disable compatibility warnings completely
  • To stop future drive alerts from DSM, you may also want to run:

    /usr/syno/bin/synosetkeyvalue /etc.defaults/synoinfo.conf support_disk_compatibility no
    

At this point, all third-party drives currently installed in the system will be fully usable and recognized as supported. The next section explains how to add additional unverified drives later and have them automatically accepted.

---

 

What to Do When Adding New HDDs or SSDs Later for Expansion, Replacement, or Hot Spares

After your initial setup and database modification, any newly added unverified drives will still appear as unsupported in DSM until they are explicitly added to the modified compatibility database. This section outlines how to safely introduce new drives for RAID expansion, hot spare assignment, or disk replacement without encountering blockages or warning messages.

Step-by-Step Instructions:

• Physically install the new drive(s)
  • Power down your NAS if required (for systems that don’t support hot-swapping).
  • Insert the new unverified HDDs or SSDs into available bays.
  • Power the NAS back on and log in to DSM.
• Check Storage Manager
  • Go to Storage Manager > HDD/SSD.
  • Newly added drives will appear but will be marked as “Not supported” or “Unverified.”
  • They will not be usable for volume expansion or as hot spares until added to the compatibility list.
• Reconnect via SSH
  • Use PuTTY or your SSH client to log into DSM with your admin credentials.
  • Elevate to root access:

    sudo -i
    

• Navigate to the working directory
  • Assuming you previously created /opt and stored the script there:

    cd /opt
    

• Run the update script again
  • This re-applies the database patch and includes newly inserted drives:

    ./syno_hdd_db.sh

1. Verify drive status
   • Go back to Storage Manager.
   • Refresh the page or reboot the NAS if needed.
   • The newly added drives should now appear as compatible and can be used for expansion, drive replacement, or assigned as hot spares.

This process can be repeated anytime new unverified drives are introduced. However, to avoid having to manually re-run the script every time, the next section covers how to set up a scheduled task that automates this during every system boot.

---

 

How to Set Up a Scheduled Task to Re-Apply the Fix on Every Reboot

Synology DSM updates or certain system operations can overwrite or reset the internal compatibility database, especially after version upgrades or service restarts. To ensure that unverified drives remain recognized and fully functional even after a reboot, you can configure a scheduled task that automatically re-applies the compatibility script at every startup.

Step-by-Step Instructions:

• Log in to DSM and open Task Scheduler
  • Go to Control Panel > Task Scheduler.
  • Click Create > Triggered Task > User-defined script.
• Configure the general settings
  • Task Name: Name it something descriptive like Drive Compatibility Patch.
  • User: Select root from the dropdown (this is essential for full system access).
  • Event: Select Boot-up so the script runs every time the NAS starts.
  • Leave Enabled checked.

• Set the script action
  • Click on the Task Settings tab.
  • In the User-defined script box, enter the following command:

    mkdir -m775 /opt
    cd /opt || (echo "Failed to CD to /opt"; exit 1)
    curl -O "https://raw.githubusercontent.com/007revad/Synology_HDD_db/refs/heads/main/syno_hdd_db.sh"
    curl -O "https://raw.githubusercontent.com/007revad/Synology_HDD_db/refs/heads/main/syno_hdd_vendor_ids.txt"
    chmod 750 /opt/syno_hdd_db.sh
    /opt/syno_hdd_db.sh -e
    

  • This ensures the script is always downloaded fresh and applied with the -e flag for compatibility with scheduled tasks and email output (if enabled).
• Optional email notifications
  • Still under Task Settings, you can enable email alerts to be notified if the script fails or terminates abnormally.
• Save and test
  • Click OK to save the task.
  • You can manually run the task to confirm it executes correctly.
  • Reboot the NAS to ensure the script is applied at boot and unverified drives remain fully usable.

This scheduled task ensures long-term reliability and reduces the need for manual intervention whenever DSM is restarted, updated, or new drives are introduced.

---

Synology’s decision to restrict drive compatibility in its 2025 and later NAS models has complicated matters for users who prefer flexibility in their storage choices. However, through a combination of Telnet access, SSH scripting, and community-built tools like Dave Russell’s syno_hdd_db.sh, it is entirely possible to restore full drive functionality—even when using completely unverified SATA or NVMe devices. By following the steps outlined in this guide, users can install DSM on unverified drives, create storage pools, use SSDs for caching, and expand or modify their RAID configurations without limitations. Setting up an automated scheduled task further ensures these capabilities persist through reboots and DSM updates. While Synology may eventually broaden official support, this method provides a reliable and reversible way to maintain full control over your hardware today.

---

Should You Buy the Synology DS925+ NAS?

In practical terms, the DS925+ is the stronger out-of-the-box choice, especially for users who value simplicity, improved default performance, and do not anticipate needing higher-than-2.5GbE networking down the line. However, the long-term value proposition becomes murkier when you factor in the DS923+’s PCIe expansion, broader drive compatibility, and the potential price drops that will follow its ageing status in Synology’s lineup. In short, the DS925+ is the better NAS on day one—more powerful, faster, and quieter. But if you’re planning for day 1,000, it’s worth pausing to consider whether the expandability and media flexibility of the DS923+ may be a better fit for your storage and networking needs over the next five to seven years.

Synology DS925+ NAS		Synology DS923+ NAS
Check Amazon in Your Region for the Synology DS925+ NAS	Check B&H for the Synology DS925+ NAS	Check Amazon in Your Region for the Synology DS923+ NAS	Check B&H for the Synology DS923+ NAS

---

SUBSCRIBE TO OUR NEWSLETTER
[contact-form-7]
Join Inner Circle

This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

Need Advice on Data Storage from an Expert?

Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you. Need Help? Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry. [contact-form-7] TRY CHAT Terms and Conditions   Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.

WE LOVE COFFEE

 

The UGREEN DH4300 PLUS NAS Review – Good Value?

The UGREEN DH4300 Plus is a 4-bay NAS solution introduced quietly into the company’s growing lineup of storage devices, appearing online without the usual fanfare. Closely related to the DH4300 Plus in both hardware and feature set, this model forms part of UGREEN’s value-tier NAS systems, designed to provide essential private cloud functionality at a lower cost. Targeted at home users, prosumers, and small offices, the DH4300 Plus offers a mix of modern storage capacity and lightweight computing through its ARM-based architecture. With support for RAID 0, 1, 5, 6, and 10, 2.5GbE networking, and up to 120TB of raw storage across four SATA bays, the device aims to provide a reasonably capable platform for tasks like file serving, multimedia streaming, and basic photo management.

However, the DH4300 Plus doesn’t just follow the pattern of other budget NAS solutions. It includes features uncommon at this price point, such as HDMI output and 10Gbps USB connectivity, which extend its use case beyond simple backups into media and even light-duty AI-powered photo organization. Its system-on-chip, the Rockchip RK3588, is more powerful than the processors seen in comparable entry-level NAS systems from other brands like Synology or QNAP. While it lacks the high-end features of premium NAS units—such as multi-port networking or M.2 expansion—it still manages to deliver a compact, energy-efficient package suited to most daily NAS workloads. This review breaks down each component of the DH4300 Plus, from its physical design and internal hardware to its software ecosystem, to help users decide whether this is the right solution for their needs.

UGREEN DH4300 NAS Review – Quick Conclusion

The UGREEN DH4300 Plus stands out as a well-equipped entry-level NAS that offers considerably more than its modest price tag suggests, positioning itself as a serious contender in the growing value NAS market. Powered by the RK3588 ARM processor and backed by 8GB of LPDDR4X memory, it delivers capable performance for a wide range of NAS tasks including file sharing, media streaming, light containerization via Docker, and AI-assisted photo management. Its support for 2.5GbE networking, 10Gbps USB ports, and HDMI 2.1 output adds versatility, enabling faster-than-Gigabit transfer speeds and options for direct media playback or on-site display access. The system’s low power consumption, compact footprint, and quiet operation make it especially well-suited for 24/7 deployment in home or small office environments. AI functionality for face recognition and album generation, powered by the on-chip NPU, further enhances its value for users managing large personal photo or media libraries. However, the device is limited by its lack of PCIe or M.2 expansion, absence of link aggregation or redundant LAN, and the relatively immature UGOS Pro software, which trails behind DSM and QTS in terms of advanced features, third-party app support, and overall refinement. Still, for users seeking a reliable, efficient, and feature-packed NAS at a competitive price, the DH4300 Plus represents a compelling option that punches well above its weight—offering core functionality, multimedia capabilities, and surprising hardware strength without venturing into high-end NAS pricing territory.

Buy the UGREEN DH4300 on Amazon @409	Buy the UGREEN DH4300 on UGREEN.COM	Buy the UGREEN DH4300 on B&H
	STORE

UGREEN DH4300 NAS Review – Design and Storage

The UGREEN DH4300 Plus adopts a minimalist, vertical chassis design that blends functional cooling with a relatively compact footprint. Measuring 155mm x 155mm x 215.7mm, the enclosure is tall and narrow, allowing it to accommodate four internal 3.5″ or 2.5″ SATA drives without consuming significant desk space. Instead of traditional hot-swappable trays, UGREEN uses a toolless drive insertion mechanism where each drive slides vertically into the chassis.

This approach reduces complexity and keeps production costs lower but introduces compromises in terms of drive handling and vibration isolation. The top panel is removable and held magnetically, granting access to the internal drive bays and initial setup QR code sticker located inside the lid. Ventilation is handled by side vents, perforations at the top of the cover, and a single downward-facing internal fan near the system board.

Drive installation is simple but not entirely refined. Each of the four bays inside feeds directly into a fixed SATA backplane. Drives are inserted vertically without caddies and seat against rubber bumpers at the rear, which help reduce some of the mechanical vibration but do not provide the same structural integrity or thermal separation found in more traditional hot swap and more easily accessible tray-based designs.

The plastic inner rails feel light and somewhat fragile, especially when compared to metal-based bays found in more premium NAS models. Still, the internal structure was found to be sufficient during testing, even when populating the system with higher-capacity drives. The unit officially supports up to 4 x 30TB drives, allowing a total storage capacity of 120TB in JBOD or RAID configurations, though users will need to supply their own disks as none are included in the package.

Airflow and thermal behavior of the DH4300 Plus are managed via passive intake vents and a single active cooling fan positioned on the base of the chassis. This fan draws air from the top and sides of the NAS, passing it over the CPU and power delivery components before exhausting out the bottom. While this layout is thermally efficient for a low-power device like this, it lacks redundancy and doesn’t allow for custom fan curve profiles within UGOS Pro.

During 24-hour tests with four IronWolf drives installed, drive temperatures remained between 44°C and 45°C, while the system chassis and CPU areas stayed in the range of 38°C to 42°C under typical workloads. Though these temperatures are within operational thresholds, users deploying the NAS in warmer environments or fully populating it with high-RPM drives may need to consider ambient airflow or active external cooling assistance.

The DH4300 Plus is constructed from a mix of metal and plastic materials, with a soft matte finish and minimal front I/O clutter. This helps the device appear more neutral in office or home setups. All primary status LEDs are located subtly on the front edge, along with a power button and high-speed USB-C port. Despite its budget positioning, UGREEN has maintained an external aesthetic that doesn’t look out of place beside other premium tech. However, internal cost-saving decisions are more evident. The lack of a proper drive locking mechanism or hotswap support reinforces that this NAS is not meant for heavy-duty enterprise usage or high-frequency drive replacement tasks. It is more appropriate as a near-permanent local storage solution once disks have been installed and configured.

In terms of storage functionality, the DH4300 Plus supports multiple RAID modes, including Basic, JBOD, RAID 0, 1, 5, 6, and 10. This flexibility is notable, as several competing ARM-based NAS units limit RAID options—particularly RAID 6, which requires higher CPU and memory resources to compute parity. While software RAID performance will depend heavily on the chosen configuration and disk types, the Rockchip RK3588 SoC proved capable of maintaining consistent performance in RAID 5 across moderate workloads, including file copying, media playback, and snapshot operations. UGREEN’s system also offers automatic drive recognition and formatting through the UGOS Pro interface, allowing less experienced users to get started quickly, though without the advanced data scrubbing and repair features available on some higher-end NAS platforms.

UGREEN DH4300 NAS Review – Internal Hardware

At the heart of the DH4300 Plus lies the Rockchip RK3588 processor, an 8-core ARM-based SoC featuring a hybrid core architecture. It combines four high-performance Cortex-A76 cores with four efficiency-oriented Cortex-A55 cores, providing a significant performance uplift over most ARM-based NAS processors in the same price bracket. The RK3588 includes a Mali-G610 GPU and an integrated NPU capable of delivering up to 6 TOPS of AI performance. This allows for features like facial recognition, object tagging, and scene categorization within UGOS Pro. Notably, this chip has seen growing popularity in DIY NAS and edge computing applications due to its multimedia capabilities and low power draw. Its inclusion in a turnkey NAS platform at this price point positions the DH4300 Plus as an outlier among typical value-series offerings.

Complementing the processor is 8GB of LPDDR4X memory, which is soldered to the board and not user-upgradable. While this limits long-term scalability, 8GB is a generous amount for an ARM-based NAS and sufficient for most general-purpose NAS workloads including file sharing, media serving, AI-assisted photo sorting, and light Docker container deployment. The system also features a 32GB eMMC module, serving as a dedicated system drive for UGOS Pro. This separation of the OS from user storage pools ensures stability during boot and updates while also freeing up the full capacity of installed SATA drives for data. The lack of NVMe or SATA DOM options means the eMMC is fixed, but in practice, it performed reliably during testing without any bottlenecks.

From a thermal and power standpoint, the RK3588 platform proves to be highly efficient. Even under moderate to heavy loads—such as simultaneous file transfers, streaming tasks, and indexing—the SoC maintains stable temperatures in the low 40s Celsius range. Combined with a modest power draw of around 30–35 watts under active use (and ~4.7 watts at idle without drives), the DH4300 Plus is suitable for continuous 24/7 operation in home or office environments. While the lack of ECC memory or redundant power limits its appeal for enterprise deployment, the core hardware is well-balanced for its target audience, especially when considering how much performance and functionality is packed into a device with a sub-$400 price point.

UGREEN DH4300 NAS Review – Ports and Connections

The UGREEN DH4300 Plus offers a streamlined but functionally adequate set of connectivity options for a value-focused NAS. On the front of the device, users will find a USB-C port rated at 5Gbps, accompanied by two additional USB-A ports on the rear capable of 10Gbps transfer speeds. These high-speed USB ports are somewhat unusual on an ARM-based NAS and allow for faster direct-attached storage backups or peripheral integration, including UPS management or external media access. While not hot-swappable in the OS UI, the ports performed reliably in tests when mounting USB SSDs and thumb drives for quick file transfer and offline sync. Their positioning also maintains a tidy cable layout, with most high-traffic connections located on the back panel.

Network connectivity is delivered through a single 2.5GbE RJ45 port, which represents a solid step above the standard 1GbE ports found on most entry-level NAS units. This allows the DH4300 Plus to exceed typical Gigabit transfer speeds, reaching up to ~280MB/s in peak file transfer tests using large sequential data. However, the inclusion of only one LAN port means there’s no support for link aggregation or failover. This limits the device’s flexibility in multi-user environments or scenarios requiring redundancy. Given the hardware capabilities of the RK3588 platform, a second LAN port—or even a fallback 1GbE—would have been ideal. Still, for a single-user or small team deployment, the 2.5GbE connection is more than sufficient for everyday access to large media files, backups, and collaborative workspaces.

One of the most unexpected and welcome features is the presence of an HDMI 2.1 output, capable of 4K at 60Hz. HDMI on value-tier NAS systems is uncommon, and its inclusion here enables media playback, real-time NAS control via a directly connected monitor, and potential kiosk or signage applications. The UGOS Pro operating system includes a built-in theater mode to pair with this feature, although its capabilities are more basic than those found in platforms like QNAP’s HD Station. Nevertheless, for users wanting to leverage the NAS as a lightweight local media center or for on-site admin access without relying solely on browser-based control, the HDMI output adds flexibility. The only caveat is that the device lacks any form of PCIe expansion, so users cannot add additional ports or NVMe caching options later.

UGREEN DH4300 NAS Review – Software and Services

The DH4300 Plus runs UGOS Pro, UGREEN’s proprietary NAS operating system tailored for ARM-based platforms. While it doesn’t match the feature depth of more mature systems like Synology DSM or QNAP QTS, UGOS Pro has seen steady improvements and now covers most of the foundational functions expected from a modern NAS. The UI is browser-accessible and includes modules for storage management, user permissions, cloud sync, backups, and multimedia playback. During testing, the OS handled basic setup, RAID initialization, and file system formatting efficiently. Users can configure shared folders, enable SMB/NFS/AFP protocols, and even set up multi-tiered backup routines to local, USB, or cloud destinations such as Google Drive and Dropbox.

One of the more advanced features is the integrated AI photo engine, which leverages the RK3588’s NPU to organize media libraries using facial recognition, object tagging, and scene classification. This is similar in principle to what Synology Photos or QNAP QuMagie offer, though UGOS Pro lacks the same level of customization or filtering depth. The system can automatically generate albums, identify duplicates, and even create baby-focused timelines.

These features worked reliably on smaller photo sets but began to slow down when indexing larger libraries—likely a result of both memory and algorithmic efficiency. Despite this, the inclusion of AI functionality in a sub-$400 NAS is notable, especially since it runs locally and does not require cloud processing.

Application support is growing within UGOS Pro. Native apps for file access, media playback, surveillance (limited), and mobile sync are included, along with support for Docker containers, allowing users to sideload additional tools not officially available. Notably, BTRFS is supported as a file system option, enabling snapshot functionality and some degree of data integrity checks. However, there are limitations: virtualization is not supported due to the ARM architecture, and there’s currently no iSCSI target support.

Additionally, while the broader UGREEN ecosystem includes a Jellyfin app for other devices, this model did not have native Jellyfin support at launch—requiring users to deploy it manually via Docker. Features like multi-factor authentication, scheduled shutdown/start, and remote access are included, but power users may find the interface lacking compared to more polished systems.

The UGREEN DH4300 Plus delivers respectable media performance when running Jellyfin, particularly with 1080p and 4K content. During testing, the system handled native playback of 4K files smoothly and managed light transcoding tasks without excessive CPU strain, thanks to the efficiency of the RK3588’s integrated GPU and NPU. Native playback of 8K media was technically possible, but pushed the CPU usage to 70–75%, and any attempt at transcoding 8K content resulted in the processor maxing out at 100%, making it unsuitable for high-resolution real-time conversion.

While the NAS can serve 8K files over the network for compatible client playback, its ARM-based architecture lacks the raw transcoding power and hardware acceleration frameworks seen in x86-based systems with Intel Quick Sync. For most users, 1080p and 4K Jellyfin playback—both native and lightly transcoded—is handled reliably, but 8K should be considered the upper limit of what the DH4300 can manage, and only under specific playback conditions without conversion.

UGREEN DH4300 NAS Review – Verdict and Conclusion

The UGREEN DH4300 Plus carves out a unique niche in the budget NAS landscape by delivering hardware typically reserved for higher-tier systems at a much lower price point. Its RK3588 processor, 8GB of RAM, and support for 2.5GbE networking place it well ahead of most similarly priced competitors in terms of raw specifications. Additionally, features such as HDMI output, 10Gbps USB ports, and local AI-powered photo indexing are rare to find in entry-level NAS systems. Despite its plastic-heavy internal design and lack of expansion options like PCIe or M.2, the device delivers stable performance for file sharing, media access, and low-intensity AI workloads. It is not suited for power users demanding virtual machines or advanced snapshot automation, but within its class, the DH4300 Plus presents an appealing balance between cost and capability.

That said, the software experience is still a work in progress. UGOS Pro covers the essentials and offers a visually accessible UI, but lacks the advanced features and ecosystem integration found in more mature platforms like Synology DSM or QNAP QTS. Docker and snapshot support add welcome flexibility, but the absence of native Jellyfin, iSCSI, and VM functionality limits its use in more complex environments. Still, for home users, media collectors, or small office setups looking for reliable backup, modest AI-enhanced photo sorting, and smooth 4K playback, the DH4300 Plus delivers value well beyond its price tag. While it won’t replace high-end NAS appliances, it serves as a capable, efficient, and quietly innovative option in a saturated entry-level NAS market.

Buy the UGREEN DH4300 on Amazon @409	Buy the UGREEN DH4300 on UGREEN.COM	Buy the UGREEN DH4300 on B&H
	STORE

PROs of the UGREEN DH4300 NAS

CONs of the UGREEN DH4300 NAS

Powerful ARM CPU: Equipped with the RK3588 SoC, offering 8 cores, integrated GPU, and NPU for AI workloads. Generous (but fixed!) Memory: 8GB LPDDR4X RAM, rare in budget NAS systems, supports multitasking and Docker use. 2.5GbE Network Port: Provides faster-than-Gigabit throughput for backups, media streaming, and multi-user access. HDMI 2.1 Output: Rare on ARM powered turnkey NAS, and enables direct media playback or NAS control at up to 4K 60Hz, uncommon in value-tier NAS units. USB 10Gbps Ports: Dual USB-A 10Gbps and one USB-C 5Gbps allow for high-speed backups or external storage expansion. AI Photo Management: Built-in NPU supports facial recognition and scene detection for local, private media organization. Low Power Consumption: Efficient under load (~30W) and idle (~5W without drives), suitable for 24/7 operation.

No PCIe or M.2 Expansion: Lacks future scalability for NVMe caching, 10GbE, or other upgrades. Single LAN Port: Only one 2.5GbE port, with no failover or link aggregation support. Limited Software Ecosystem: UGOS Pro lacks iSCSI, VM support, and native Jellyfin, trailing behind DSM/QTS in maturity.

 

SUBSCRIBE TO OUR NEWSLETTER
[contact-form-7]
Join Inner Circle

This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

Need Advice on Data Storage from an Expert?

Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you. Need Help? Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry. [contact-form-7] TRY CHAT Terms and Conditions   Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.

WE LOVE COFFEE

 

New Value Series UGREEN DH4300 and DH2300 NAS Drives

UGREEN has unveiled two new value-focused NAS devices, the DH3400 and DH3200, designed to meet the needs of home and small office users who want practical, low-power network storage without unnecessary complexity. The DH3400 is a 4-bay model, while the DH3200 offers a 2-bay configuration, both intended for those looking to implement efficient backups, multimedia streaming, and personal cloud storage at a more affordable price point. First revealed through the 2025 iF Design Awards and then quietly launched with a limited discount during Amazon Prime Day, these models occupy a lower tier in UGREEN’s NAS range, complementing rather than replacing their existing higher-end DXP series.

These two devices clearly target users who prioritize straightforward functionality over high-end processing power or advanced virtualization. Both systems are engineered with energy-efficient components and a compact design that makes them suitable for desktop environments where noise, heat, and power consumption need to be minimized. By offering a clear set of features—including RAID support, snapshot capabilities, and 4K multimedia output—at a modest price, the DH3400 and DH3200 aim to appeal to customers who need reliable, low-maintenance storage hardware that can integrate easily into a home network or small office setup.

UGREEN DH2300 and DH4300 NAS Hardware Specifications

The UGREEN DH3400 and DH3200 are built on a shared hardware platform, with the key difference being drive bay count—four bays on the DH3400 and two on the DH3200. Both systems use the Rockchip RK3588C processor, an 8-core ARM-based SoC running at 2.4 GHz, designed to prioritize energy efficiency and low thermal output rather than raw performance. The RK3588C includes integrated Mali-G610 graphics and an AI engine capable of delivering up to six tera operations per second (TOPS), which enables features like facial recognition and semantic photo search without taxing the CPU as much as it would likewise ARM processors without it.

Both units come equipped with 8 GB of soldered LPDDR4X memory, which cannot be upgraded. This is a typical limitation of ARM-based NAS systems, where memory is tightly coupled with the SoC for efficiency. The onboard memory is adequate for the included software stack, which supports multi-user environments, Docker containers, and AI-driven media management. For system storage, UGREEN integrates a 32 GB eMMC module to host the UGOS Pro operating system. This keeps the SATA bays fully available for user storage, though it does mean the system disk cannot be swapped or expanded.

The DH3400 supports up to four 3.5” or 2.5” SATA drives, while the DH3200 supports two, and both models can accommodate up to 30 TB per bay, for a maximum of 120 TB on the DH3400 when fully populated. Supported RAID configurations include JBOD, Basic, RAID 0, 1, 5, 6, and 10, providing a range of data protection and performance options suited to home and SOHO environments.

Networking and external connectivity are kept simple yet functional. Each system includes a single 2.5 GbE Ethernet port, which supports transfer speeds up to roughly 300 MB/s under optimal conditions. Although dual LAN ports for link aggregation or failover would have been welcome at this price point, the single-port setup is likely sufficient for the target audience.

Three USB ports are provided: one USB-C @ 5Gb/s and two USB-A @ 10 Gb/s. These are useful for connecting additional external drives, creating tiered backups, or quickly offloading data from portable devices. The inclusion of a full-size HDMI port capable of 4K/60Hz output is another notable feature, enabling direct connection to a monitor or TV for multimedia playback or system administration from a local display—something not all competing devices offer.

From a physical and design perspective, the DH series is clearly built to fit seamlessly into a home or small office. The DH3400’s chassis measures just 155 × 155 × 215.7 mm, and its vertical, injection-molded plastic design keeps its footprint compact and thermals manageable. Power consumption is modest at a rated 12V/6A, helping keep operational costs low and making the units suitable for 24/7 use.

The overall aesthetic is understated, drawing comparisons to earlier Western Digital consumer NAS devices, with a focus on quiet operation and minimal disruption to the workspace. While there is no support for PCIe expansion or M.2 NVMe storage—features found in higher-end UGREEN DXP models—the streamlined hardware specification aligns with the device’s role as an affordable, efficient, and easy-to-deploy file server for users who don’t require more advanced features.

UGREEN DH2300 and DH4300 NAS Software Specifications

Both the DH3400 and DH3200 ship with UGREEN’s UGOS Pro operating system, a Linux-based NAS software platform designed to be user-friendly while offering a solid range of core functionality. UGOS Pro provides a clean, browser-based interface accessible from Windows, macOS, Android, iOS, web browsers, and even smart TVs, making it easy for users to manage their storage from almost any device. The OS supports secure multi-user access with advanced encryption, a built-in firewall, and two-factor authentication, ensuring that data remains protected from unauthorized access. Local data storage is emphasized over cloud reliance, though cloud backup targets are supported for redundancy.

In terms of features, UGOS Pro includes most of the essential applications expected of a modern NAS. File and folder management is straightforward, with support for SMB/CIFS, NFS, and WebDAV protocols. Users can set up scheduled or on-demand backups, including multi-tiered strategies spanning local drives, external USB storage, and supported cloud services. Snapshot functionality is included to help protect against accidental deletion or data corruption. Multimedia applications are also integrated, with tools for organizing and streaming photos, videos, and music, plus support for the HDMI output for direct 4K media playback on connected displays.

Despite being a value-oriented device, the DH3400 and DH3200 still offer some advanced capabilities thanks to the efficiency of the RK3588C CPU. These include AI-powered features such as photo recognition by faces, scenes, and locations, automatic duplicate removal, and the creation of personalized albums. Semantic search functionality helps users locate files more intuitively, and Docker is supported for lightweight containerized applications. However, resource-intensive functions like virtualization and more complex enterprise-grade apps are not included, in keeping with the intended role of these systems as affordable, entry-level NAS solutions. Plus, no doubt, the ease of integrating this more cost-effective solution with other, more powerful DXP NAS systems using the nativa backup sync application is going to be a breeze on the LAN!

UGREEN DH2300 and DH4300 NAS – Price and Launch Date?

UGREEN’s new DH2300 and DH4300 NAS models have already quietly launched, with availability beginning during Amazon Prime Day 2025 in what can best be described as a stealth release. The DH4300, the 4-bay model, is currently listed at $429.99 diskless, although a temporary promotional discount during Prime Day dropped the price as low as $349.99. At the time of writing, UGREEN has not provided an official end date for the promotional pricing, so buyers should assume the standard price is $429.99 going forward. The DH2300, the 2-bay variant, has not yet been widely listed, and official pricing for that model has yet to be confirmed. Both models are expected to continue rolling out to major online retailers over the coming weeks, with broader global availability likely to follow given UGREEN’s previous product launch patterns. For now, early adopters in supported regions can purchase the DH4300 directly from platforms like Amazon, and keep an eye on listings for the DH2300 to appear soon. Buyers should note that, as with most diskless NAS products, storage drives are sold separately. These models are positioned as affordable, efficient storage solutions in UGREEN’s lineup, complementing rather than replacing their existing DXP series. By offering a lower barrier to entry, UGREEN appears to be catering to users looking for basic yet capable NAS hardware at an accessible price. Those interested in purchasing should monitor retailer listings closely for availability and any further discounts as stock becomes more widely distributed.

You can order from the Official UGREEN site via the banner below:

Alternatively, the UGREEN DH4300 has appeared on Amazon on Multiple locations. So you can check the Amazon store in your region by clicking the banner below.

Remember. We get a small commission from any sales that occur from using the links above, and these go directly into allowing us to keep doing what we do.

UGREEN Store – https://ugreen.pxf.io/jejy6Z/

Amazon Store – https://amzn.to/409Sckl/

 

SUBSCRIBE TO OUR NEWSLETTER
[contact-form-7]
Join Inner Circle

This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

Need Advice on Data Storage from an Expert?

Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you. Need Help? Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry. [contact-form-7] TRY CHAT Terms and Conditions   Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.

WE LOVE COFFEE