UGREEN NASync NAS: One Year Later – The Good, The Bad, and What’s Still Missing?

One year ago, UGREEN made waves in the NAS industry by launching its NASync series through a hugely successful Kickstarter campaign, raising $6.6 million from over 13,000 backers. This new line of NAS devices aimed to offer a cost-effective alternative to established brands like Synology and QNAP, promising powerful hardware, a user-friendly experience, and AI-powered features at a more competitive price. Since its general retail release in mid-2024, UGREEN NASync has been available via Amazon, B&H, and UGREEN’s website, gaining a strong following among enthusiasts and small businesses. But after a year of real-world usage, firmware updates, and customer feedback, does the NASync series truly compete with industry leaders? Has UGREEN delivered on its promises, or are there still major issues preventing it from being a go-to NAS solution? This article will explore where UGREEN has excelled, where it still needs improvement, and whether the NASync series is a worthwhile investment in 2025.

Note – UGREEN are running a promotion during World Backup Day that drops the price significantly on several of their NASync devices on their own website and on Amazon. Find out more here or via the banner link below:

The UGREEN NASync NAS Kickstarter – A Recap

Unlike many hardware startups that struggle with fulfilling Kickstarter orders, UGREEN managed to deliver its NASync units on schedule to most backers, a significant achievement for a crowdfunded product. While there were some reports of faulty units, these appeared to be within normal failure rates for electronics and were generally covered by UGREEN’s replacement and support policies. What truly set UGREEN apart, however, was its unorthodox marketing strategy. Instead of focusing on traditional advertising or securing major sponsorship deals, UGREEN distributed thousands of review units to mid-tier and micro-influencers.

This grassroots approach ensured that discussions about the NASync series remained active and widespread across online tech communities. Unlike companies that pay for high-profile reviews on massive platforms like Linus Tech Tips, UGREEN instead prioritized authenticity and volume, creating long-term engagement from reviewers who actually tested the product in-depth. This strategy has proven successful, keeping UGREEN’s NAS devices relevant in online discussions long after their launch, though it has also meant that larger, mainstream tech publications have not widely covered the NASync series. While this marketing approach has helped build a loyal user base, it also raises concerns about how well UGREEN’s products will compete with more established brands in the long run if they do not gain broader mainstream recognition.

The UGREEN NAS Software Development So Far…

When the NASync series launched, its UGOS operating system was one of its most significant unknowns. Unlike Synology DSM or QNAP QTS, which have been refined for years, UGOS was a first-generation NAS OS that lacked many critical features and refinements expected by experienced users.

Over the past year, UGREEN has made steady improvements, rolling out regular firmware updates that have expanded its functionality. One of the most notable additions is the inclusion of Jellyfin as a native app, providing an alternative media server option for users who want to stream videos without needing complex third-party installations.

However, Plex support remains absent, a surprising omission considering Plex is the most widely used NAS-based media server. Another major shortcoming is the lack of iSCSI support, which is essential for business users, virtualization environments, and enterprise-level storage solutions.

While UGREEN has stated that iSCSI support is on their roadmap, it has yet to be implemented, making the NASync series a less viable option for professional users who rely on networked block storage solutions. Despite these improvements, UGOS is still not as polished or feature-rich as competing NAS operating systems, and for users who need advanced storage capabilities, its limitations remain a concern.

UGREEN NAS and Security – After 1 Year

Security was one of the biggest concerns when UGREEN first launched its NASync series, as it initially lacked two-factor authentication (2FA) and had limited built-in protections for remote access. Over the past year, UGREEN has addressed some of these concerns, adding 2FA and expanding firewall settings to include IP blocking, MAC filtering, and customizable access controls.

These updates have significantly improved overall security, but the absence of dedicated anti-ransomware protection remains a critical weakness. Competing NAS brands such as Synology and QNAP have introduced automated ransomware protection tools, snapshot-based rollback systems, and real-time anomaly detection, features that UGOS has yet to incorporate.

The NASync series does provide basic malware and antivirus scanning, but it is still lacking the more advanced automated security solutions that have become standard in the NAS industry. Users who are particularly concerned about security may prefer to disable UGREEN’s remote access services and instead use third-party VPN solutions like Tailscale or even install an alternative NAS operating system such as TrueNAS or UnRAID, both of which UGREEN supports without voiding hardware warranties.

UGREEN NAS and Local AI Use

UGREEN has been heavily investing in AI-driven functionality, integrating photo recognition, AI-assisted indexing, and content categorization into UGOS. Unlike cloud-based AI solutions, these run entirely on the NAS itself, keeping user data private and locally processed. This makes UGREEN one of the few NAS brands to offer AI-powered automation without cloud dependencies, a feature that privacy-conscious users appreciate.

However, with the recent announcement of UGREEN’s new IDX series, which focuses even more on AI-powered storage and advanced computing, there is growing uncertainty about the long-term future of the NASync series. It remains unclear whether UGREEN will continue to develop UGOS at the same pace for NASync devices or shift focus toward its newer, AI-driven IDX models.

While UGREEN insists that the NASync and IDX series will coexist as separate product lines, there is a possibility that software development for NASync may slow down in favor of newer hardware platforms. This uncertainty may deter potential buyers who want long-term software support guarantees.

UGREEN NASync Devices and Mixed Global Availability

Despite the NASync series’ popularity, UGREEN has struggled to expand its global distribution network. While the devices are widely available in the US, Germany, and select European markets, many regions still lack direct purchasing options. The UK recently saw improved availability, but other regions remain underserved, forcing potential buyers to import devices at higher costs.

Given the strong demand and continued interest, it is surprising that UGREEN has not prioritized expanding its retail presence globally. If the company wants to compete seriously with major NAS brands, broader availability through additional international retailers should be a key focus moving forward.

UGREEN NAS 1 Year Later – Verdict

One year in, UGREEN’s NASync series has made a strong impression in the NAS market, proving that it is more than just a one-off experiment. The company has demonstrated consistent software development, ongoing support, and a commitment to hiring industry experts to strengthen its NAS business. However, the NASync series still falls short in key areas, particularly iSCSI support, security automation, and mainstream availability. For enthusiasts and tech-savvy users willing to customize their setup, UGREEN’s NASync devices offer solid hardware at an attractive price. But for those who expect a polished, fully mature NAS experience, Synology and QNAP still lead the market. UGREEN has the potential to become a serious competitor in the NAS space, but its future success depends on how aggressively it continues to develop UGOS, improve security, and expand its global footprint.

20% OFF UGREEN NAS this World Backup Day

UGREEN is currently running a Work Backup Day promotion, offering a 20% discount on NASync devices purchased through their official website and Amazon. This limited-time deal runs from March 25th to March 31st, making it an excellent opportunity for those considering a UGREEN NAS for data protection and backup storage. With the growing importance of secure, local backups, especially for businesses and home users managing large datasets, this promotion provides a cost-effective way to invest in a NAS solution. Whether you’re looking to set up automated backups, secure your media collection, or expand your existing storage infrastructure, the discount makes UGREEN’s already competitive pricing even more attractive. However, with global availability still being somewhat inconsistent, buyers should check regional stock levels and shipping options before purchasing.

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En conflit avec l'Union européenne, Meta s'opposait jusque-là au lancement de son service d'intelligence artificielle en Europe. Dans un communiqué de presse envoyé le 20 mars 2025, l'entreprise annonce finalement qu'elle le lancera dans 41 pays européens cette semaine.

Meta testerait sa première puce conçue par ses soins pour entraîner ses systèmes d'intelligence artificielle. Ce serait une étape de plus vers une prise d'indépendance par rapport à d'autres entreprises, comme Nvidia.

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The Terramaster F8 SSD Plus – Should You Buy?

The Terramaster F8 SSD Plus is one of the most compact yet powerful NAS solutions available in 2024. With its 8-bay, all-SSD configuration and small form factor, it stands out in a crowded market for small businesses and tech enthusiasts looking for high-performance storage. It promises to deliver fast speeds, silent operation, and a robust RAID system that offers flexibility for future upgrades. But is it the right NAS for you? Designed with both professional and domestic users in mind, the F8 SSD Plus supports demanding tasks like virtualization, database management, and media streaming while maintaining an impressively small footprint. With TerraMaster’s latest operating system (TOS 6), this NAS not only aims to be powerful but user-friendly, offering a versatile range of features suitable for different use cases. Let’s break down what I love and what I hate about the F8 SSD PLUS NAS.

Terramaster F8 SSD PLUS NAS Review – Quick Conclusion

You really have to give Terramaster credit for the F8 SSD Plus, as it stands out impressively among the many brands entering the dedicated flash SSD storage market recently. Despite its compact size, it offers more storage than most competitors, though long-term users may be concerned about heat management. Terramaster has addressed this with effective heatsink placement, angled airflow, and necessary SSD performance adjustments to control temperature. While not perfect and lacking some high-end business features like ECC memory and network failover, it suits prosumers, enthusiasts, and small to medium businesses. Content creators, photographers, videographers, and those managing fast-moving databases will benefit from this system, despite the absence of some enterprise-level hardware. The TOS 6 software has improved significantly, offering a wide array of features such as flexible RAID, BTRFS support, multi-tiered backup, and more. Though the “Windows 11” aesthetic might not appeal to everyone, and there is a notable absence of ZFS, the ability to install third-party OS options like UnRAID and TrueNAS adds versatility. The Terramaster F8 SSD Plus is a capable, affordable, and impressive NAS solution, holding its own in a competitive market for 2024/2025, even if it doesn’t match the software flair of Synology or the aggressive hardware approach of QNAP.

SOFTWARE - 8/10

HARDWARE - 8/10

PERFORMANCE - 7/10

PRICE - 9/10

VALUE - 10/10

8.4

PROS

Compact Size with High Storage Capacity: Despite its small footprint, the F8 SSD Plus can accommodate up to 8 M.2 SSDs, providing significant storage in a compact form factor.
Effective Heat Management: The system features strategic heatsink placement, angled airflow, and SSD performance adjustments to manage heat efficiently.
Affordable Price Point: Offers a cost-effective solution for a flash NAS system, making it accessible to a wide range of users.
Versatile Use: Suitable for prosumers, enthusiasts, small to medium businesses, content creators, photographers, videographers, and those managing fast-moving databases.
Improved TOS 6 Software: The latest TOS 6 software version includes a broad range of features such as RAID support, BTRFS, multi-tiered backup, and more.
Support for Third-Party Operating Systems: Users can install third-party NAS software like UnRAID and TrueNAS, offering flexibility and customization options.
Low Power Consumption: Utilizes an efficient Intel N305 i3 processor, which keeps power usage low while still delivering adequate performance.
Quiet Operation: Despite being a pure SSD system, the fan noise is minimal, making it suitable for quieter environments.
Good Connectivity Options: Includes a 10 GbE port and multiple USB 3.2 Gen 2 ports, allowing for a range of external connections and expansions.
Environmentally Conscious Design: The packaging is mostly recyclable, and the use of external PSUs can help reduce heat and potential e-waste.

CONS

Lacks High-End Business Features: Missing enterprise-level features such as ECC memory and network failover, which are important for more demanding business environments.
Single 10 GbE Port: Only one network port limits redundancy and failover options, potentially creating a bottleneck for data transfer.
Aesthetic and UI Concerns: The new “Windows 11” aesthetic of TOS 6 may not appeal to all users, and the lack of the familiar TOS 5 desktop style might be a drawback for some.
No Native ZFS Support: Although there are alternative file systems available, the absence of native ZFS support, which benefits SSD use with features like data integrity and snapshot capabilities, may be seen as a limitation.

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Why You Should Consider the F8 SSD Plus

The Terramaster F8 SSD Plus shines in many areas, offering a powerful and compact solution for those in need of fast, reliable NAS storage. With its cutting-edge hardware, flexible RAID options, and user-friendly software, it stands out as an excellent choice for both small businesses and tech-savvy individuals. Let’s explore the key strengths that make this NAS a solid investment for your storage needs.

Compact and High-Capacity Design

The Terramaster F8 SSD Plus stands out for its compact design and massive storage capacity. Despite its small size—comparable to a paperback book—it houses eight M.2 NVMe SSD slots that can hold up to 64TB of storage. This makes it a highly efficient choice for users who need substantial storage but don’t have much physical space to spare. Whether you’re a small business managing large databases or a media professional working with high-resolution video files, the F8 SSD Plus delivers excellent performance in a small, space-saving package.

Moreover, its all-SSD architecture means that this NAS is not only faster than its HDD-based counterparts but also operates much more quietly. This is a key advantage for users who need their NAS to function in environments where noise can be a distraction, such as offices or home studios. By using solid-state drives exclusively, the F8 SSD Plus significantly reduces noise, heat, and power consumption compared to traditional NAS systems. This makes it perfect for users looking for a compact yet high-performance storage solution without the drawbacks of mechanical hard drives.

High-Speed Performance with Intel i3

Another key feature of the F8 SSD Plus is its high-speed performance, thanks to its Intel Core i3 processor and 16GB of DDR5 RAM. The 8-core CPU provides plenty of processing power for high-demand tasks like virtualization, database management, and multimedia editing. Whether you’re running multiple virtual machines or editing 4K video, this NAS can handle it. Paired with a 10GbE Ethernet port, it ensures rapid data transfer, giving users quick access to their files and resources across the network.

This robust processing power makes the F8 SSD Plus especially suited for small businesses that require reliable, fast data processing without investing in bulky or expensive rack-mounted servers. It’s also a great fit for media professionals who need to work with large video files and require fast, seamless read/write capabilities. The Intel i3 CPU provides enough speed and power to keep everything running smoothly, while the 10GbE port ensures that file transfers happen at optimal speeds.

Flexible RAID Options with TRAID

A major selling point of the F8 SSD Plus is its flexible RAID options, particularly TerraMaster’s TRAID technology. Unlike traditional RAID configurations that lock you into specific drive sizes and capacities, TRAID allows you to mix and match SSDs over time, upgrading as your storage needs grow without losing data. This is an excellent feature for future-proofing your NAS, as SSD prices continue to drop and larger capacities become more affordable.

This flexibility makes the F8 SSD Plus an attractive option for users who want to start with smaller, more affordable drives and upgrade as needed. Instead of being locked into a particular drive configuration, users can easily swap in larger SSDs down the line, taking advantage of price drops and newer technology. For businesses and power users who need their NAS to evolve with their storage requirements, the F8 SSD Plus offers a smart, scalable solution.

User-Friendly TOS 6 Software

The user-friendly software bundled with the F8 SSD Plus is another reason to consider this NAS. TerraMaster’s TOS 6 operating system offers an intuitive and feature-rich user experience. It includes support for virtualization, Docker containers, snapshots, and comprehensive backup solutions, making it a versatile platform for both business and personal use. Whether you’re managing data backups or running a multimedia server, TOS 6 provides a modern, responsive interface to streamline your workflow.

Additionally, the F8 SSD Plus allows for third-party OS installations like TrueNAS and Unraid, offering flexibility for users who prefer different software environments. This feature ensures that tech-savvy users can customize their NAS experience to fit specific needs, without compromising on performance or reliability. With TOS 6 or an alternative OS, the F8 SSD Plus adapts to a variety of use cases, from virtualized environments to high-speed data backup.

Keep in mind however, that the TOS NAS software is still no rival for well established NAS software platforms such as Synology DSM, QNAP QuTS, TrueNAS and UnRAID.

Considerations Before Buying

While the Terramaster F8 SSD Plus boasts a range of impressive features, it’s important to consider some potential limitations before making a decision. Like any NAS system, the F8 SSD Plus has areas where it might not fully meet the needs of every user. Whether it’s performance constraints, memory concerns, or certain design choices, these factors could influence whether this NAS is the right fit for you. Let’s take a closer look at the key drawbacks you should be aware of.

Limited Gen 3 SSD Speeds

Despite its strengths, the Terramaster F8 SSD Plus does have some limitations, particularly in terms of SSD speed. The M.2 slots in this NAS only support Gen 3 x1 speeds, which caps each SSD’s performance at around 1,000MB/s. While this might be sufficient for many users, it can be a bottleneck for those who need to fully leverage high-performance SSDs. If you’re planning to use top-tier Gen 3 or Gen 4 SSDs, you might not be able to utilize their full potential with this NAS.

This limitation could be a concern for media professionals or businesses that require extremely fast read/write speeds for tasks like video editing or high-demand database applications. Even though the overall performance is solid, the restricted SSD speed might hold back users who need every ounce of performance from their storage. For those users, it’s worth considering whether the speed trade-off is justified by the NAS’s other strengths, like compactness and flexibility.

No ECC Memory

Another potential drawback is the lack of ECC memory. ECC (Error-Correcting Code) memory is often preferred in data-critical environments because it helps prevent data corruption by detecting and correcting errors in real-time. The F8 SSD Plus does not feature ECC memory, which might be a dealbreaker for users handling sensitive or mission-critical data. For businesses that prioritize data integrity, especially in virtualization and database scenarios, this omission could be a significant downside.

While the system’s 16GB of DDR5 RAM is fast and capable, some users may feel that ECC memory is essential for ensuring data stability. Particularly at this price point, the absence of ECC memory might be seen as a missed opportunity for TerraMaster to appeal to enterprise users who demand the highest level of data security. If data accuracy is a top priority for your workflow, it’s worth weighing this factor carefully.

Single 10GbE Port

Another consideration is the single 10GbE port. While the inclusion of 10GbE is a huge advantage for networking speed, the fact that the F8 SSD Plus only has one port might limit its networking potential for more advanced users. For most users, a single 10GbE port will be sufficient, but for those needing to handle multiple high-speed connections or larger-scale environments, this could be a bottleneck.

Note, USB to 5GbE and 2.5GbE adapters CAN be used, for as little as $30

The potential bottleneck becomes more noticeable when handling very large data sets or multiple users accessing the system simultaneously. In a multi-user environment, the single 10GbE port might not provide enough throughput to fully take advantage of the NAS’s speed and SSD performance. If your usage requires extensive network bandwidth, this is something to keep in mind before deciding.

Mid-Tier CPU

Finally, the Intel i3 CPU, while strong, may not be powerful enough for users with the highest processing demands. In 2024, there are NAS systems available with even more powerful processors, such as Intel’s i5 or AMD Ryzen models, which offer superior performance for heavy workloads like 4K video editing, large-scale virtualization, or enterprise-level tasks.

Although the i3 CPU delivers solid performance for small businesses and multimedia tasks, users with more intensive needs might find it limiting. The lack of extra power lanes for the SSDs and network could restrict performance in high-demand environments, making this NAS a less appealing option for enterprise use. If raw processing power is your priority, it’s worth considering whether a higher-tier CPU would be a better fit for your needs.

Verdict – Is the Terramaster F8 SSD PLUS NAS Any Good?

The Terramaster F8 SSD Plus offers a compelling combination of compact design, high performance, and flexible storage options, making it a strong contender in the 8-bay NAS market for 2024. It excels in environments where space and noise are a concern, delivering excellent performance for small businesses, media professionals, and tech enthusiasts alike. With features like flexible TRAID technology and a powerful Intel Core i3 processor, it’s a great option for users who need fast, scalable storage.

However, potential buyers should consider the limitations, such as the restricted SSD speeds and the lack of ECC memory, especially if they require the highest levels of performance and data protection. For most users, the F8 SSD Plus strikes a great balance between power and practicality, but those with more demanding needs may want to explore other options. In summary, if you’re looking for a compact, high-performance NAS that can grow with your storage needs, the F8 SSD Plus is definitely worth considering.

PROs of the F8 SSD PLUS NAS	CONs of the F8 SSD PLUS NAS
Compact Size with High Storage Capacity: Despite its small footprint, the F8 SSD Plus can accommodate up to 8 M.2 SSDs, providing significant storage in a compact form factor. Effective Heat Management: The system features strategic heatsink placement, angled airflow, and SSD performance adjustments to manage heat efficiently. Affordable Price Point: Offers a cost-effective solution for a flash NAS system, making it accessible to a wide range of users. Versatile Use: Suitable for prosumers, enthusiasts, small to medium businesses, content creators, photographers, videographers, and those managing fast-moving databases. Improved TOS 6 Software: The latest TOS 6 software version includes a broad range of features such as RAID support, BTRFS, multi-tiered backup, and more. Support for Third-Party Operating Systems: Users can install third-party NAS software like UnRAID and TrueNAS, offering flexibility and customization options. Low Power Consumption: Utilizes an efficient Intel N305 i3 processor, which keeps power usage low while still delivering adequate performance. Quiet Operation: Despite being a pure SSD system, the fan noise is minimal, making it suitable for quieter environments. Good Connectivity Options: Includes a 10 GbE port and multiple USB 3.2 Gen 2 ports, allowing for a range of external connections and expansions. Environmentally Conscious Design: The packaging is mostly recyclable, and the use of external PSUs can help reduce heat and potential e-waste.	Lacks High-End Business Features: Missing enterprise-level features such as ECC memory and network failover, which are important for more demanding business environments. Single 10 GbE Port: Only one network port limits redundancy and failover options, potentially creating a bottleneck for data transfer. Aesthetic and UI Concerns: The new “Windows 11” aesthetic of TOS 6 may not appeal to all users, and the lack of the familiar TOS 5 desktop style might be a drawback for some. No Native ZFS Support: Although there are alternative file systems available, the absence of native ZFS support, which benefits SSD use with features like data integrity and snapshot capabilities, may be seen as a limitation.

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This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

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If you like this service, please consider supporting us. We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service check HEREIf you need to fix or configure a NAS, check Fiver Have you thought about helping others with your knowledge? Find Instructions Here  

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HexOS NAS Software Beta Early Review – TrueNAS for Noobs?

HexOS is a NAS operating system in its infancy, introduced as a beta product with the aim of revolutionizing how home users, small businesses, and creative professionals manage data storage and applications. Unlike established solutions such as TrueNAS Core or Unraid, HexOS prioritizes simplicity and accessibility, targeting users who find traditional NAS setups too complex or time-consuming. While it is built on the reliable foundation of TrueNAS Core, HexOS diverges significantly in its approach by emphasizing automation and guided workflows. This overview explores HexOS Beta 1, analyzing its current features, usability, and areas for improvement. We will evaluate the feedback it has received from the community, compare it with competing solutions, and provide insights into its potential as a mainstream NAS option.

TL;DR: HexOS Beta Overview (2/12/24)

What’s in the Beta:

• Setup Wizard: Streamlined configuration for home servers, including automatic storage pool setup and system health analysis.
• Storage Management: Basic tools for managing storage devices, replacing failed drives, and expanding pools incrementally.
• Apps: One-click installation of Plex and Immich, with automatic folder and permission setup.
• Dashboard: Web-based Command Deck for monitoring CPU, memory, network, and storage usage, designed for mobile and desktop.

What’s Missing:

• Advanced Features: No custom RAID setups, snapshots, or replication yet.
• App Ecosystem: Limited to two curated apps (Plex and Immich); no Docker or third-party app catalog.
• Local UI: Currently relies on a cloud-based interface, with no offline management options.
• Additional Tools: Lacks SMART testing, email/SMS alerts, and advanced data import/export tools.

Planned for the Future (2025):

• Snapshots and Replication: Data protection features, including innovative “Buddy Backups” for encrypted peer-to-peer storage.
• Virtual Machines: Simplified hybrid VM setup for Windows desktops or media players.
• Expanded Apps: Larger catalog via partnerships with developers and container creators.
• Local UI: Full offline management for system configurations, even during cloud outages.
• Cloud Backups: Integration with StorJ/TrueNAS for enhanced remote data protection.

What Is HexOS?

HexOS is built on TrueNAS Core, a well-known and robust open-source storage operating system designed for enterprise and advanced home use. However, where TrueNAS Core excels in power and flexibility, it also requires technical know-how, creating a barrier for casual users. HexOS seeks to bridge this gap by offering an intuitive and simplified interface tailored to individuals who want the benefits of a NAS without a steep learning curve. For example, HexOS automates the creation of storage pools based on best practices. If a user connects two hard drives, the system automatically configures them in a mirrored layout, providing redundancy without requiring the user to understand RAID or ZFS. Similarly, its Command Deck interface consolidates system health, resource monitoring, and storage management into a unified dashboard accessible via web browsers or mobile devices.

While the beta release of HexOS shows promise, it lacks some advanced features that TrueNAS Core users might expect. For instance, custom RAID configurations are not yet supported, and the app ecosystem is currently limited to two curated applications. These trade-offs reflect HexOS’s focus on accessibility at the expense of flexibility, positioning it as an entry-level NAS solution.

Feedback on Initialization of a TrueNAS Scale server with HexOS?

One of HexOS’s standout features is its guided setup process. The system’s initialization wizard walks users through the configuration of their NAS, automating tasks such as hardware detection, storage pool setup, and network configuration. For many users, this is a welcome change from the often intimidating, multi-step setup processes of traditional NAS software.

For instance, a Reddit user who transitioned from TrueNAS Core to HexOS highlighted how the initialization process “took under 10 minutes, and I didn’t even need to Google anything.” This simplicity is particularly beneficial for individuals who are new to NAS systems or who have limited technical knowledge. The software also alerts users to potential hardware issues, such as SMR drives, ensuring that they are aware of potential performance bottlenecks before proceeding.

However, some users have noted the lack of customization during initialization. Advanced users who require specific RAID configurations or filesystem layouts may find HexOS’s automation limiting. For these users, the inability to manually override the default settings can be frustrating, though the development team has promised greater flexibility in future updates.

App Installation in HexOS?

HexOS currently supports one-click installation for Plex and Immich, a personal photo library application. These apps are designed to integrate seamlessly with the system, with HexOS automatically creating storage folders and assigning appropriate permissions. This streamlined process is ideal for users who want their NAS to “just work” without having to navigate the complexities of manual app setup.

For example, installing Plex on HexOS involves selecting the app from the Command Deck and clicking “Install.” Within minutes, the app is ready to use, and users can begin uploading and streaming media. Similarly, Immich allows users to back up photos from their smartphones to their NAS with minimal configuration. A Reddit user praised this simplicity, stating, “I uploaded my entire photo album to Immich within an hour of setting up HexOS. It just works.”

Despite these advantages, the limited app catalog has drawn criticism. Competing platforms like TrueNAS Core and Unraid offer extensive app ecosystems, supporting everything from Docker containers to virtual machines. While HexOS does allow users to manually install apps via the TrueNAS interface, this process undermines its goal of accessibility. Expanding the app catalog will be crucial for HexOS to compete with established NAS solutions.

Web GUI at the Moment and Long Term Access?

The HexOS Command Deck is a web-based interface that serves as the control center for the NAS. It is designed to be user-friendly and mobile-responsive, allowing users to manage their system from a variety of devices. Key features include real-time monitoring of CPU, memory, and network usage, as well as tools for managing storage pools and connected devices.

While the interface is visually appealing and intuitive, it is currently cloud-dependent, requiring an internet connection for access. This reliance has raised privacy and reliability concerns among some users. One Reddit thread criticized the cloud-based design, with a user stating, “What happens if the server goes down? I need a local option for peace of mind.” In response, HexOS has committed to introducing a local UI/UX in its 2025 release, ensuring that users can manage their systems even during Command Deck maintenance windows.

For now, the Command Deck provides a solid foundation but lacks some advanced features, such as detailed SMART testing or granular network configuration. These omissions are expected to be addressed in future updates.

Access issues during the HexOS beta have become a significant pain point for some users, as highlighted in threads like the HexOS community post. A frequent problem revolves around servers getting “Stuck on Connecting” during the initial claim process, preventing users from completing their setup. While some users have suggested network misconfigurations or hardware compatibility issues as potential causes, a larger consensus points to HexOS’s cloud servers struggling to scale with the sudden surge of early adopters.

It appears that the system wasn’t adequately prepared to handle the level of interest generated by the Black Friday promotion, leaving some users unable to connect their devices to the Command Deck. Although a few have found workarounds, like reassigning static IPs or power cycling their network, many remain stuck without clear guidance from HexOS. The issue has led to frustration, especially since the beta depends entirely on remote server access. This situation underscores the challenges of scaling a cloud-based platform to meet demand and raises questions about HexOS’s readiness to handle a wider audience as the beta progresses.

Costs, Early Access Pricing and Value?

HexOS adopts a tiered pricing model, starting at $99 for a lifetime license during the early access phase. This price will rise to $199 and eventually $299 as the software approaches full release. The company also plans to introduce subscription options for features like integrated remote access, which will be optional. Compared to other NAS software, HexOS’s pricing is competitive. For example, Synology’s solutions often require significant hardware investment, while TrueNAS Core is free but demands more time and expertise. HexOS strikes a balance by offering an affordable entry point with minimal setup effort. However, some users have questioned whether the limited features of the beta justify even the discounted pricing. For budget-conscious users, the current pricing represents good value, especially if the promised features materialize. However, those seeking a more comprehensive solution may prefer to wait for the 1.0 release.

The $99 Black Friday deal for lifetime access to HexOS has elicited a variety of responses from the community, particularly due to its requirement for participation in the beta program. Discussions on platforms like Reddit reveal a divided opinion. Some users view the pricing as an appealing entry point for a NAS solution that aims to simplify server management, especially with promises of future feature expansions. However, others express reservations about paying for a beta-stage product, emphasizing the current limitations, such as a lack of advanced RAID options, a minimal app catalog, and the absence of a local user interface. Proponents highlight the potential long-term value of securing lifetime updates at a reduced cost before prices increase to $199 or $299. Nonetheless, skeptics question the practicality of paying upfront for software that is still maturing. The discourse reflects broader concerns about the trade-offs between early adoption and investing in a software solution that may not yet fulfill the expectations of more experienced users.

What’s Missing

As a beta product, HexOS is far from feature-complete. The app catalog is one of its most glaring shortcomings, with only Plex and Immich available for one-click installation. Additionally, the software lacks support for custom RAID configurations, making it unsuitable for users with specific storage needs.

The absence of a local interface is another drawback. While the Command Deck simplifies remote management, it does not cater to users with unreliable internet connections or those who prioritize local control for privacy reasons. Advanced features like snapshots, replication, and detailed SMART testing are also missing, though these are planned for future updates.

These limitations mean that HexOS currently appeals more to casual users than to enthusiasts or professionals. As the development team continues to refine the software, addressing these gaps will be crucial for broader adoption.

Feedback from Reddit Users

Reddit discussions about HexOS reveal a polarized community. Supporters praise its simplicity, with one user summarizing, “HexOS is for when you don’t have time for TrueNAS and just need the NAS to work.” This sentiment resonates with users who value convenience over customization. However, critics have been vocal about the software’s shortcomings. Threads often highlight the limited app catalog and the reliance on cloud-based management as major drawbacks. Some users have also expressed skepticism about HexOS’s pricing, questioning whether it offers enough value compared to free alternatives like TrueNAS Core. These mixed reactions underscore the challenge HexOS faces in satisfying diverse user needs. While it appeals to beginners, its limitations may alienate more advanced users.

What Is Planned on the Roadmap Later

HexOS’s roadmap for 2025 includes several significant updates. The introduction of a Virtual Machine Manager will enable users to run hybrid setups, combining physical and virtual hardware for applications like media servers or dedicated workstations. This feature could make HexOS more appealing to tech-savvy users. Snapshots and replication are also on the horizon, providing advanced data protection and synchronization options. The planned “Buddy Backups” feature, which allows encrypted data sharing with trusted peers, reflects HexOS’s focus on community-driven solutions. Other planned updates include an expanded app catalog, local UI support, and integrated cloud backups. These features aim to address current shortcomings and position HexOS as a versatile NAS solution.

Read HERE for the latest post from HexOS on their ‘Road to 1.0’ Roadmap article.

Verdict of the Beta So Far

HexOS Beta 1 delivers on its promise of simplicity but is not without its flaws. While it excels in accessibility and ease of use, its limited features and reliance on cloud-based management highlight its beta status. For now, HexOS is best viewed as a foundational product with significant room for growth. HexOS is ideal for home users, small businesses, and creative professionals who prioritize ease of use over advanced customization. Its guided setup process and intuitive interface make it an excellent choice for beginners. However, advanced users may find its current limitations restrictive. For families and hobbyists, HexOS provides a straightforward way to manage data and applications. Its focus on accessibility makes it a valuable option for users who want a hassle-free NAS experience. As the software evolves, its planned features could make it a strong contender in the NAS market. For users willing to experiment with a beta product, HexOS offers a glimpse of a promising future. However, those seeking a complete solution may prefer to wait for the 1.0 release.

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