UGREEN Headquarters in Shenzhen, China – NAS Plans, Company Culture, R&D and More
As part of a week-long visit to Shenzhen to better understand the operations behind some of the rising tech brands in China, I arranged a tour of UGREEN’s headquarters. The visit was not sponsored or paid for by UGREEN, nor was I invited by them directly. It was simply part of a wider initiative to learn more about the companies producing network storage hardware that is increasingly popular in Western markets. Although UGREEN previously sponsored a separate video about their NAS hardware, this trip was independently funded and organized. I spent roughly four to five hours across several buildings at their primary site in Longzhen Industrial Park, Guangdong Province, gaining insight into their development process, support infrastructure, and product plans.
So, what do we know about UGREEN Online already? Founded in 2012 by Zhang Qingsen in Shenzhen, China, UGREEN began as an Original Equipment Manufacturer (OEM) producing data cables for international brands.Recognizing the potential for greater innovation and brand identity, Zhang transitioned the company from OEM services to establishing UGREEN as an independent brand.The company specializes in a wide range of consumer electronics, including USB hardware, charging devices, audio equipment, and mobile accessories.Over the years, UGREEN has expanded its presence to over 100 countries, earning a reputation for delivering high-quality, affordable products.The company’s commitment to research and development, design, manufacturing, and brand marketing has solidified its position as a global leader in the consumer electronics market
UGREEN’s operation is spread across four main buildings, each with a distinct purpose: international and domestic marketing, customer support, and research and development. Most of my time was spent in the R&D building and parts of the customer service center.
The first area I visited was their product showroom, a space clearly designed for internal partners and B2B visitors rather than public foot traffic. The showroom featured one of every UGREEN product, including several items not yet announced publicly, with placeholders on the shelves suggesting upcoming Thunderbolt 5 and new NAS models.
Staffing levels across the buildings seemed consistent with what you’d expect from a company scaling into premium storage solutions. I counted around 40 to 50 people in support and R&D departments alone, with visible crossover between teams. The support center operated in what appeared to be a traditional open-office structure, with teams seated in long desk arrays. While I couldn’t film this area due to consent concerns (and was provided with some official footage), the impression was of a well-staffed, professional operation. Observing lunch break foot traffic—easily 60 or 70 people exiting en masse—it became clear that UGREEN’s core NAS and support teams were substantial and not limited to a token few.
One of my central questions going into the visit was about UGREEN’s approach to support. Network-attached storage is a 24/7 solution for most users and competes with both premium and open-source platforms. I was particularly interested in how UGREEN intended to position themselves with regard to long-term reliability and assistance. Their answer was partly logistical—dedicated support staffing—and partly software-focused. In discussions with their development team, it was apparent that software enhancements are now a priority following their initial hardware deployment. One example discussed was the demand for iSCSI support, which has been slower to arrive due to regional differences in usage habits.
UGREEN’s proprietary NAS OS, UOS, is based on development efforts that began with Chinese-market NAS solutions around 2020. With the newer DXP series expanding into international markets, UOS has been undergoing rapid westernization. There was a candid discussion about cultural and user-base differences that caught the team off-guard—particularly in the importance of specific protocol support and integrations. While I signed an NDA preventing me from disclosing every part of the roadmap, the general message was that the next two years will focus primarily on maturing the UOS software stack, including AI-driven features, broader language support, and improved cross-platform expansion options.
A significant portion of the discussion centered around hardware expansion. UGREEN has developed a range of DAS (direct-attached storage) solutions, many of which are still only available in China, but which they intend to integrate more fully with their NAS lineup globally and serve as NAS expansion devices. USB4 and Thunderbolt connectivity is also in active development, with Windows support reportedly complete but ongoing issues with macOS integration delaying a broader release.
These updates were presented not as future aspirations but as active, iterative engineering challenges currently underway, which aligns with the company’s overall stated intention of refining rather than rushing.
Arguably the most distinctive part of the visit was the NAS Lab—a dedicated test space designed to simulate real-world deployment scenarios. Unlike many brands that showcase NAS capabilities in tightly controlled demo booths or static displays at trade shows, UGREEN has constructed multiple functioning environments: a home media suite, an office collaboration space, and a creative studio tailored to video editing.
These setups are used internally to identify pain points in both hardware and software by replicating user workflows in a live, interactive context. It was clear from the walkthrough that this lab is an active part of their development cycle and not just a showroom for visitors.
These test suites enabled the company to simulate multi-user environments, such as households streaming content while backups run in parallel or video editors accessing high-bitrate files remotely. The lab also helps visualize inefficiencies and inconsistencies in system deployment, such as UI design issues or performance bottlenecks in hybrid-use cases.
Such testing environments are more commonly found in laptop and mobile device labs but are rare in the NAS world, especially at this price tier. It added credibility to UGREEN’s claims of wanting to provide a more seamless and flexible user experience.
During the visit, I was repeatedly shown signs of a long-term strategy. While some early criticisms of UGREEN’s NAS rollout remain valid—particularly around the initial reliance on crowdfunding and uneven software features—the team seemed aware of these issues and determined to address them. There was no indication of a short product lifecycle.
In fact, staff emphasized that the current DXP models are not expected to receive a hardware refresh for at least two years. The focus in that window will be firmware updates, compatibility expansions, and building out features. The overarching message was clear: UGREEN wants to be seen as a top-tier NAS vendor within the next 3 to 5 years.
UGREEN is clearly taking its NAS division seriously. While this visit offered a curated look at their operations—something to be expected with any factory tour—the underlying infrastructure and approach felt well-considered. Unlike many brands that rely on OEM or white-label models, UGREEN appears to be building their NAS solutions from the ground up.
While the company didn’t confirm or deny third-party manufacturing partnerships, the focus on in-house software, R&D-heavy staffing, and direct integration of their own accessory ecosystem suggests a vertically integrated model. Based on what I observed, UGREEN isn’t simply experimenting with NAS—they’re actively investing in it as a long-term product category. Their roadmap may still be evolving, and the software isn’t yet on par with incumbents like Synology or QNAP, but their forward-looking approach and resource commitment imply they’re in it for the long haul.
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
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Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
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Synology vs UGREEN NAS – Which One Deserves Your Money and Your Data?
In the evolving world of network-attached storage (NAS), users in 2025 are faced with a broader range of choices than ever before. Among the most discussed options in both professional and enthusiast communities are Synology and UGREEN. Synology has been a mainstay in the industry for over two decades, known for its reliable software, long-term support, and deeply integrated ecosystem. UGREEN, by contrast, is a relative newcomer to the NAS market in the West, but has quickly established itself as a serious contender by offering competitive hardware and pricing. Originally known for consumer tech peripherals, UGREEN has leveraged its manufacturing experience and market agility to carve out space in an area traditionally dominated by established NAS brands.
This comparison aims to provide a clear, unbiased overview of both brands, structured across several key categories: hardware capabilities, storage flexibility, software ecosystem, security infrastructure, pricing strategy, and overall value proposition. While some buyers may lean toward a brand due to legacy, others are driven by performance-per-dollar, or openness to customization. It’s important to understand that neither brand is objectively “better” in all respects. Instead, each appeals to different user priorities. What follows is a breakdown of how Synology and UGREEN compare across the board, giving potential buyers the tools they need to make a decision that aligns with their use case, technical comfort level, and long-term plans.
Synology vs UGREEN NAS Hardware Compared
Synology’s hardware lineup spans everything from small 1-bay entry-level NAS units to rackmount enterprise-class systems with dual controllers. With approximately 15–25 models available at any given time, the variety on offer is extensive. This allows users to choose systems that align closely with their needs—whether that’s for simple backups, media streaming, virtualization, or business-critical data management. However, despite the breadth of its portfolio, Synology’s consumer and SMB offerings are frequently criticized for underpowered processors and limited upgrade paths. Many of their mid-tier models still rely on AMD Embedded or lower-end Intel chips, and memory configurations are often modest compared to similarly priced alternatives. PCIe expansion, 10GbE networking, and true Flash storage support are typically reserved for only the highest-tier devices.
UGREEN, on the other hand, has entered the NAS space with a clear emphasis on hardware strength. Their NASync series—although more limited in model variety—delivers high-performance components out of the box. Even in models priced around $1,100 to $1,200 USD, UGREEN includes features like Intel i5 processors, 16GB of DDR5 RAM, dual 10GbE ports, USB4, SD card slots, and Thunderbolt connectivity. Most of specifications are generally only found in Synology’s XS or SA series, which can cost double or triple the price. In terms of build quality, UGREEN’s enclosures also lean toward a more robust, enterprise-like design with better thermal management and port selection. While they may not yet offer the same portfolio depth or high-end rackmount solutions, the raw hardware value they deliver—especially for power users and media professionals—is difficult to overlook.
Synology DSM vs UGREEN UGOS NAS Software & Services
Storage features and flexibility represent one of the most contested areas between the two brands. Synology has developed a very feature-rich storage management system over the years, offering support for RAID configurations, Btrfs and EXT4 file systems, fast RAID rebuilds, advanced iSCSI LUN management, and deep integration with backup and synchronization tools.
File Services
SMB/NFS/AFP/WebDAV
Supported
Supported (AFP not confirmed)
Core protocols available
iSCSI Support
Native iSCSI manager
Not currently supported
Important for VM/block-level storage
RAID & Storage
RAID 0/1/5/6/10, SHR
SHR and traditional RAID
Traditional RAID 0/1/5/6/10
No SHR support in UGREEN
Snapshots
Btrfs-based with GUI versioning
Btrfs-based snapshots
Comparable snapshot system
Deduplication
Btrfs-based
Planned, not available yet
UGREEN roadmap feature
Encryption
Volume/folder/drive-level + WORM
No integrated encryption
Major security difference
SSD Caching
GUI-managed
CLI-managed only (UI planned)
Limited interface currently
Their platform also supports drive pooling, storage tiering (in some models), and robust snapshot capabilities. Expansion options are a strong point too, with a range of proprietary expansion units that allow users to scale storage well beyond the original NAS chassis. These are bolstered by robust utilities in DSM that help manage redundancy, performance, and data recovery, all while maintaining consistency across the ecosystem.
However, Synology’s 2025 policy shift around hard drive compatibility introduces a significant caveat. Newer devices now strictly require Synology-branded drives for both HDD and SSD roles, including caching and storage pools. This effectively locks users into the Synology ecosystem and limits the ability to use commonly available alternatives from WD, Seagate, Samsung, and others. Availability issues in some regions further complicate this approach.
UGREEN, conversely, supports a far more open system—allowing users to populate their NAS devices with nearly any 2.5″, 3.5″, or NVMe drive on the market. With support for drives up to 24TB and Gen 4 NVMe speeds reaching 6,000–7,000 MB/s, UGREEN offers unmatched flexibility in storage media. However, their systems currently lack support for iSCSI and official expansion units, which could be a limitation for more advanced storage scenarios.
Software Comparison
Synology’s DiskStation Manager (DSM) is widely regarded as one of the most refined and mature NAS operating systems in the market. Backed by over two decades of development, DSM offers a wide range of first-party apps covering backup, multimedia, productivity, collaboration, and virtualization.
Tools like Synology Drive, Active Backup for Business, and Synology Photos provide enterprise-grade capabilities in a consumer-friendly package. The platform also integrates with cloud services like Office 365 and Google Workspace, and includes support for SANs, VMs, containers, and cloud sync. Importantly, most of these apps are license-free, representing significant value over time. The application center in DSM is extensive, and Synology’s desktop and mobile client tools are similarly well-developed.
Category
Feature
Synology
UGREEN NASync (DXP Series)
Notes
Core OS
OS
DSM (DiskStation Manager)
UGOS
Synology has a mature, polished UI
Mobile Apps
Multiple DS apps across iOS/Android
One core management app + FireTV/Google Home apps
Broader app suite on Synology
Virtualization & Containers
Virtual Machines
Virtual Machine Manager
Dedicated VM app
Both platforms now offer VMs
Docker Support
GUI + Docker CLI
Portainer + Docker CLI
Equal container support
GPU Passthrough
Not available
Not supported
Neither platform offers this
AI & Surveillance
AI Services
Facial/people detection on DVA NAS
Advanced AI model recognition (Photo AI)
UGREEN offers more AI model types
Surveillance Suite
Surveillance Station (native)
No native system (use Frigate, MotionEye via Docker)
Docker-based alternative
Media & Streaming
Plex Media Server
Native app support
Docker-only installation
Equal in function
Jellyfin
Docker/homebrew only
Native app available
More flexible on UGREEN
Video App
Video Station is EOL
Native video player app
UGREEN actively supports this
Backup & Sync
Backup Solutions
Hyper Backup, Active Backup Suite
Rsync, SMB, Cloud Backup, USB
GUI edge to Synology
Cloud Sync
Native Cloud Sync app
Planned, rclone CLI workaround only
Still in development
Remote Access
DDNS + Tunnel
QuickConnect
UGREEN-hosted tunnel system
Functional equivalents
App Ecosystem
App Center
Extensive with many native packages
Real app center, but much smaller
Synology has a broader catalog
Package Manager
synopkg
APT + Docker
UGREEN’s UGOS, by contrast, is still in its early stages—at least in the Western market—but has made notable progress. Built on a Linux-based open-source foundation, UGOS offers a modern UI and essential features like RAID management, Docker support, virtualization, remote access, and media streaming. The system is responsive and user-friendly, with most core NAS functions well-covered.
UGREEN’s App Center is less populated but growing, and the brand has made particular strides in AI-driven features—particularly in its photo application, which allows customizable object and face recognition with trainable AI modules. While still lacking some advanced enterprise features like Synology’s iSCSI or SAN support, UGOS is impressive for a brand with only a few years of development. Notably, UGREEN also supports the installation of third-party operating systems like TrueNAS or OpenMediaVault, appealing to users who want full control over their NAS.
Synology vs UGREEN NAS – Security
When it comes to security, Synology’s long-standing reputation and infrastructure give it a distinct advantage. Over the years, the company has invested heavily in platform hardening, threat detection, and vulnerability response. The built-in Security Advisor not only scans for malware and viruses but also detects weak passwords, outdated software, open ports, and potentially exploitable system configurations. Synology participates in vulnerability disclosure programs, works with penetration testers, and maintains a public-facing security advisory database. They’ve even implemented a bounty system to reward ethical hackers for reporting vulnerabilities. These layers of proactive defense have earned Synology its reputation as one of the most secure NAS platforms in the world.
UGREEN has not experienced any public security incidents as of 2025, but its shorter time in the market means less historical data on its resilience. Their systems now include two-factor authentication and basic malware scanning, but currently lack the more comprehensive vulnerability detection tools that Synology provides. The security advisor in UGOS focuses primarily on active threats like viruses rather than system-level hardening.
That said, UGREEN has been responsive to user feedback and appears committed to improving its security infrastructure. For experienced users who follow best practices and secure their networks effectively, this may not be a deal-breaker. However, for enterprise users or those deploying systems in high-risk environments, Synology’s mature security ecosystem provides more peace of mind.
Remote Access
DDNS + Tunnel
QuickConnect
UGREEN-hosted tunnel system
Functional equivalents
Security & Access
Security Advisor
Ransomware, audit, malware, system hardening
Basic malware scanning only
Synology offers deeper protections
VPN Server
Native UI for OpenVPN, L2TP, PPTP
Docker-based VPNs (WireGuard, OpenVPN)
Manual setup on UGREEN
SSL Certificates
Let’s Encrypt + GUI
Let’s Encrypt via Web UI
Parity here
2FA Support
App-based 2FA
TOTP/Web 2FA
Both support 2FA login
Synology vs UGREEN NAS – Pricing and Value
Pricing is one of the most decisive factors favoring UGREEN in 2025. The brand offers high-performance hardware at price points that undercut Synology by a substantial margin. An 8-bay UGREEN NAS with an Intel i5 CPU, 16GB DDR5 RAM, dual 10GbE, and Thunderbolt can be purchased for roughly $1,200-1300 (store depending). A Synology unit with similar specs would require jumping to the DS1823xs+ or even the SA series—devices that retail between $1,800 and $3,000 depending on configuration and region. This gap in price-performance makes UGREEN especially appealing to users who want modern hardware for tasks like 4K video editing, large-scale backups, or AI analytics but can’t justify enterprise-level spending.
Synology’s pricing strategy is rooted more in its software and long-term value. While the upfront cost may be higher, the investment is offset by an integrated ecosystem, professional-grade applications, and superior long-term support. For some buyers, particularly businesses and advanced home users who need software stability and vendor accountability, the price premium is justified. However, for price-sensitive consumers, hobbyists, or those comfortable managing their own systems, UGREEN’s value proposition is hard to beat. It’s also worth noting that UGREEN’s openness to third-party operating systems can further extend the device’s utility without adding cost, whereas Synology systems are heavily locked into their proprietary software environment. Here is a comparison of the Synology DS1823xs+ and the UGREEN DXP8800 PLUS NAS. Around $449 difference, but also the general level of the hardware inside and externally is technically higher on the UGREEN system. That said, the Synology system software does a huge amount with it’s software, keeping things super efficient. So, now let’s discuss storage and the respective software that both of these platforms offer to house and protect your data.
Synology vs UGREEN NAS – Verdict & Conclusion
Choosing between Synology and UGREEN in 2025 ultimately comes down to what matters most to the user. Synology is the more mature and refined platform, with a rock-solid software ecosystem, strong security credentials, and long-standing industry credibility. It is ideal for users who want a fully integrated solution with minimal tinkering, extensive app support, and professional-grade backup, synchronization, and collaboration tools. However, the brand’s increasing restrictions on drive compatibility, slower hardware updates, and higher prices may discourage users seeking flexibility or better raw performance.
UGREEN, while newer and still building out its software platform, delivers excellent hardware value and impressive flexibility for the price. It supports a wide range of third-party drives, offers strong virtualization and AI capabilities, and even allows OS replacement—making it highly appealing to power users and technologists. While it may not yet match Synology in software maturity or enterprise security, it is evolving rapidly and clearly resonates with a growing segment of the NAS market. For buyers focused on hardware, performance, and freedom of customization, UGREEN may be the better choice today. For those seeking long-term support, stable software, and enterprise-grade functionality, Synology still sets the benchmark across the rest of the NAS industry in terms of providing an all covering solution, though there is no denying that buyers are getting a little more cost aware. Synology clearly has it’s eyes on bigger prizes right now, and perhaps this is a growing gap in the market that UGREEN is eying up – knife and fork in hand!
NAS Solutions
NAS Solutions
+ Better Software (In almost every respect!)
+ Much Better Global Support Presence
+ More More business desirable
+ Larger Range of solutions
– Compatibility restrictions on HDD and Upgrades More and more
– Underwhelming hardware (comparatively)
+ Better Hardware for Price
+ Flexibility to Install 3rd Party OS’
+ Excellent Mobile Application
+ Wide accessory compatibility
– Software still has beta elements
– The company has a much shorter NAS Market Experience
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
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If you like this service, please consider supporting us.
We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
Or support us by using our affiliate links on Amazon UK and Amazon US
Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
UGREEN NASync NAS: One Year Later – The Good, The Bad, and What’s Still Missing?
One year ago, UGREEN made waves in the NAS industry by launching its NASync series through a hugely successful Kickstarter campaign, raising $6.6 million from over 13,000 backers. This new line of NAS devices aimed to offer a cost-effective alternative to established brands like Synology and QNAP, promising powerful hardware, a user-friendly experience, and AI-powered features at a more competitive price. Since its general retail release in mid-2024, UGREEN NASync has been available via Amazon, B&H, and UGREEN’s website, gaining a strong following among enthusiasts and small businesses. But after a year of real-world usage, firmware updates, and customer feedback, does the NASync series truly compete with industry leaders? Has UGREEN delivered on its promises, or are there still major issues preventing it from being a go-to NAS solution? This article will explore where UGREEN has excelled, where it still needs improvement, and whether the NASync series is a worthwhile investment in 2025.
Note – UGREEN are running a promotion during World Backup Daythat drops the price significantly on several of their NASync devices on their own website and on Amazon. Find out more here or via the banner link below:
The UGREEN NASync NAS Kickstarter – A Recap
Unlike many hardware startups that struggle with fulfilling Kickstarter orders, UGREEN managed to deliver its NASync units on schedule to most backers, a significant achievement for a crowdfunded product. While there were some reports of faulty units, these appeared to be within normal failure rates for electronics and were generally covered by UGREEN’s replacement and support policies. What truly set UGREEN apart, however, was its unorthodox marketing strategy. Instead of focusing on traditional advertising or securing major sponsorship deals, UGREEN distributed thousands of review units to mid-tier and micro-influencers.
This grassroots approach ensured that discussions about the NASync series remained active and widespread across online tech communities. Unlike companies that pay for high-profile reviews on massive platforms like Linus Tech Tips, UGREEN instead prioritized authenticity and volume, creating long-term engagement from reviewers who actually tested the product in-depth. This strategy has proven successful, keeping UGREEN’s NAS devices relevant in online discussions long after their launch, though it has also meant that larger, mainstream tech publications have not widely covered the NASync series. While this marketing approach has helped build a loyal user base, it also raises concerns about how well UGREEN’s products will compete with more established brands in the long run if they do not gain broader mainstream recognition.
The UGREEN NAS Software Development So Far…
When the NASync series launched, its UGOS operating system was one of its most significant unknowns. Unlike Synology DSM or QNAP QTS, which have been refined for years, UGOS was a first-generation NAS OS that lacked many critical features and refinements expected by experienced users.
Over the past year, UGREEN has made steady improvements, rolling out regular firmware updates that have expanded its functionality. One of the most notable additions is the inclusion of Jellyfin as a native app, providing an alternative media server option for users who want to stream videos without needing complex third-party installations.
However, Plex support remains absent, a surprising omission considering Plex is the most widely used NAS-based media server. Another major shortcoming is the lack of iSCSI support, which is essential for business users, virtualization environments, and enterprise-level storage solutions.
While UGREEN has stated that iSCSI support is on their roadmap, it has yet to be implemented, making the NASync series a less viable option for professional users who rely on networked block storage solutions. Despite these improvements, UGOS is still not as polished or feature-rich as competing NAS operating systems, and for users who need advanced storage capabilities, its limitations remain a concern.
UGREEN NAS and Security – After 1 Year
Security was one of the biggest concerns when UGREEN first launched its NASync series, as it initially lacked two-factor authentication (2FA) and had limited built-in protections for remote access. Over the past year, UGREEN has addressed some of these concerns, adding 2FA and expanding firewall settings to include IP blocking, MAC filtering, and customizable access controls.
These updates have significantly improved overall security, but the absence of dedicated anti-ransomware protection remains a critical weakness. Competing NAS brands such as Synology and QNAP have introduced automated ransomware protection tools, snapshot-based rollback systems, and real-time anomaly detection, features that UGOS has yet to incorporate.
The NASync series does provide basic malware and antivirus scanning, but it is still lacking the more advanced automated security solutions that have become standard in the NAS industry. Users who are particularly concerned about security may prefer to disable UGREEN’s remote access services and instead use third-party VPN solutions like Tailscale or even install an alternative NAS operating system such as TrueNAS or UnRAID, both of which UGREEN supports without voiding hardware warranties.
UGREEN NAS and Local AI Use
UGREEN has been heavily investing in AI-driven functionality, integrating photo recognition, AI-assisted indexing, and content categorization into UGOS. Unlike cloud-based AI solutions, these run entirely on the NAS itself, keeping user data private and locally processed. This makes UGREEN one of the few NAS brands to offer AI-powered automation without cloud dependencies, a feature that privacy-conscious users appreciate.
However, with the recent announcement of UGREEN’s new IDX series, which focuses even more on AI-powered storage and advanced computing, there is growing uncertainty about the long-term future of the NASync series. It remains unclear whether UGREEN will continue to develop UGOS at the same pace for NASync devices or shift focus toward its newer, AI-driven IDX models.
While UGREEN insists that the NASync and IDX series will coexist as separate product lines, there is a possibility that software development for NASync may slow down in favor of newer hardware platforms. This uncertainty may deter potential buyers who want long-term software support guarantees.
UGREEN NASync Devices and Mixed Global Availability
Despite the NASync series’ popularity, UGREEN has struggled to expand its global distribution network. While the devices are widely available in the US, Germany, and select European markets, many regions still lack direct purchasing options. The UK recently saw improved availability, but other regions remain underserved, forcing potential buyers to import devices at higher costs.
Given the strong demand and continued interest, it is surprising that UGREEN has not prioritized expanding its retail presence globally. If the company wants to compete seriously with major NAS brands, broader availability through additional international retailers should be a key focus moving forward.
UGREEN NAS 1 Year Later – Verdict
One year in, UGREEN’s NASync series has made a strong impression in the NAS market, proving that it is more than just a one-off experiment. The company has demonstrated consistent software development, ongoing support, and a commitment to hiring industry experts to strengthen its NAS business. However, the NASync series still falls short in key areas, particularly iSCSI support, security automation, and mainstream availability. For enthusiasts and tech-savvy users willing to customize their setup, UGREEN’s NASync devices offer solid hardware at an attractive price. But for those who expect a polished, fully mature NAS experience, Synology and QNAP still lead the market. UGREEN has the potential to become a serious competitor in the NAS space, but its future success depends on how aggressively it continues to develop UGOS, improve security, and expand its global footprint.
20% OFF UGREEN NAS this World Backup Day
UGREEN is currently running a Work Backup Day promotion, offering a 20% discount on NASync devices purchased through their official website and Amazon. This limited-time deal runs from March 25th to March 31st, making it an excellent opportunity for those considering a UGREEN NAS for data protection and backup storage. With the growing importance of secure, local backups, especially for businesses and home users managing large datasets, this promotion provides a cost-effective way to invest in a NAS solution. Whether you’re looking to set up automated backups, secure your media collection, or expand your existing storage infrastructure, the discount makes UGREEN’s already competitive pricing even more attractive. However, with global availability still being somewhat inconsistent, buyers should check regional stock levels and shipping options before purchasing.
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
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