New Value Series UGREEN DH4300 and DH2300 NAS Drives

UGREEN has unveiled two new value-focused NAS devices, the DH3400 and DH3200, designed to meet the needs of home and small office users who want practical, low-power network storage without unnecessary complexity. The DH3400 is a 4-bay model, while the DH3200 offers a 2-bay configuration, both intended for those looking to implement efficient backups, multimedia streaming, and personal cloud storage at a more affordable price point. First revealed through the 2025 iF Design Awards and then quietly launched with a limited discount during Amazon Prime Day, these models occupy a lower tier in UGREEN’s NAS range, complementing rather than replacing their existing higher-end DXP series.

These two devices clearly target users who prioritize straightforward functionality over high-end processing power or advanced virtualization. Both systems are engineered with energy-efficient components and a compact design that makes them suitable for desktop environments where noise, heat, and power consumption need to be minimized. By offering a clear set of features—including RAID support, snapshot capabilities, and 4K multimedia output—at a modest price, the DH3400 and DH3200 aim to appeal to customers who need reliable, low-maintenance storage hardware that can integrate easily into a home network or small office setup.

UGREEN DH2300 and DH4300 NAS Hardware Specifications

The UGREEN DH3400 and DH3200 are built on a shared hardware platform, with the key difference being drive bay count—four bays on the DH3400 and two on the DH3200. Both systems use the Rockchip RK3588C processor, an 8-core ARM-based SoC running at 2.4 GHz, designed to prioritize energy efficiency and low thermal output rather than raw performance. The RK3588C includes integrated Mali-G610 graphics and an AI engine capable of delivering up to six tera operations per second (TOPS), which enables features like facial recognition and semantic photo search without taxing the CPU as much as it would likewise ARM processors without it.

Both units come equipped with 8 GB of soldered LPDDR4X memory, which cannot be upgraded. This is a typical limitation of ARM-based NAS systems, where memory is tightly coupled with the SoC for efficiency. The onboard memory is adequate for the included software stack, which supports multi-user environments, Docker containers, and AI-driven media management. For system storage, UGREEN integrates a 32 GB eMMC module to host the UGOS Pro operating system. This keeps the SATA bays fully available for user storage, though it does mean the system disk cannot be swapped or expanded.

The DH3400 supports up to four 3.5” or 2.5” SATA drives, while the DH3200 supports two, and both models can accommodate up to 30 TB per bay, for a maximum of 120 TB on the DH3400 when fully populated. Supported RAID configurations include JBOD, Basic, RAID 0, 1, 5, 6, and 10, providing a range of data protection and performance options suited to home and SOHO environments.

Networking and external connectivity are kept simple yet functional. Each system includes a single 2.5 GbE Ethernet port, which supports transfer speeds up to roughly 300 MB/s under optimal conditions. Although dual LAN ports for link aggregation or failover would have been welcome at this price point, the single-port setup is likely sufficient for the target audience.

Three USB ports are provided: one USB-C @ 5Gb/s and two USB-A @ 10 Gb/s. These are useful for connecting additional external drives, creating tiered backups, or quickly offloading data from portable devices. The inclusion of a full-size HDMI port capable of 4K/60Hz output is another notable feature, enabling direct connection to a monitor or TV for multimedia playback or system administration from a local display—something not all competing devices offer.

From a physical and design perspective, the DH series is clearly built to fit seamlessly into a home or small office. The DH3400’s chassis measures just 155 × 155 × 215.7 mm, and its vertical, injection-molded plastic design keeps its footprint compact and thermals manageable. Power consumption is modest at a rated 12V/6A, helping keep operational costs low and making the units suitable for 24/7 use.

The overall aesthetic is understated, drawing comparisons to earlier Western Digital consumer NAS devices, with a focus on quiet operation and minimal disruption to the workspace. While there is no support for PCIe expansion or M.2 NVMe storage—features found in higher-end UGREEN DXP models—the streamlined hardware specification aligns with the device’s role as an affordable, efficient, and easy-to-deploy file server for users who don’t require more advanced features.

UGREEN DH2300 and DH4300 NAS Software Specifications

Both the DH3400 and DH3200 ship with UGREEN’s UGOS Pro operating system, a Linux-based NAS software platform designed to be user-friendly while offering a solid range of core functionality. UGOS Pro provides a clean, browser-based interface accessible from Windows, macOS, Android, iOS, web browsers, and even smart TVs, making it easy for users to manage their storage from almost any device. The OS supports secure multi-user access with advanced encryption, a built-in firewall, and two-factor authentication, ensuring that data remains protected from unauthorized access. Local data storage is emphasized over cloud reliance, though cloud backup targets are supported for redundancy.

In terms of features, UGOS Pro includes most of the essential applications expected of a modern NAS. File and folder management is straightforward, with support for SMB/CIFS, NFS, and WebDAV protocols. Users can set up scheduled or on-demand backups, including multi-tiered strategies spanning local drives, external USB storage, and supported cloud services. Snapshot functionality is included to help protect against accidental deletion or data corruption. Multimedia applications are also integrated, with tools for organizing and streaming photos, videos, and music, plus support for the HDMI output for direct 4K media playback on connected displays.

Despite being a value-oriented device, the DH3400 and DH3200 still offer some advanced capabilities thanks to the efficiency of the RK3588C CPU. These include AI-powered features such as photo recognition by faces, scenes, and locations, automatic duplicate removal, and the creation of personalized albums. Semantic search functionality helps users locate files more intuitively, and Docker is supported for lightweight containerized applications. However, resource-intensive functions like virtualization and more complex enterprise-grade apps are not included, in keeping with the intended role of these systems as affordable, entry-level NAS solutions. Plus, no doubt, the ease of integrating this more cost-effective solution with other, more powerful DXP NAS systems using the nativa backup sync application is going to be a breeze on the LAN!

UGREEN DH2300 and DH4300 NAS – Price and Launch Date?

UGREEN’s new DH2300 and DH4300 NAS models have already quietly launched, with availability beginning during Amazon Prime Day 2025 in what can best be described as a stealth release. The DH4300, the 4-bay model, is currently listed at $429.99 diskless, although a temporary promotional discount during Prime Day dropped the price as low as $349.99. At the time of writing, UGREEN has not provided an official end date for the promotional pricing, so buyers should assume the standard price is $429.99 going forward. The DH2300, the 2-bay variant, has not yet been widely listed, and official pricing for that model has yet to be confirmed. Both models are expected to continue rolling out to major online retailers over the coming weeks, with broader global availability likely to follow given UGREEN’s previous product launch patterns. For now, early adopters in supported regions can purchase the DH4300 directly from platforms like Amazon, and keep an eye on listings for the DH2300 to appear soon. Buyers should note that, as with most diskless NAS products, storage drives are sold separately. These models are positioned as affordable, efficient storage solutions in UGREEN’s lineup, complementing rather than replacing their existing DXP series. By offering a lower barrier to entry, UGREEN appears to be catering to users looking for basic yet capable NAS hardware at an accessible price. Those interested in purchasing should monitor retailer listings closely for availability and any further discounts as stock becomes more widely distributed.

You can order from the Official UGREEN site via the banner below:

Alternatively, the UGREEN DH4300 has appeared on Amazon on Multiple locations. So you can check the Amazon store in your region by clicking the banner below.

Remember. We get a small commission from any sales that occur from using the links above, and these go directly into allowing us to keep doing what we do.

UGREEN Store – https://ugreen.pxf.io/jejy6Z/

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UGREEN vient d’annoncer l’arrivée de deux nouveaux NAS : iDX6011 et iDX6011 Pro. Ces boîtiers réseau, chacun équipé de 6 emplacements en façade, ambitionnent de devenir des références sur le marché des NAS dopés à l’intelligence artificielle. Le prix démarre à partir 999$ en précommande.Regardons de plus près…

 

UGREEN iDX6011 et iDX6011 Pro

Après un premier pas dans l’univers des NAS en 2024, UGREEN revient avec des modèles plus musclés. Présentés pour la première fois au CES 2025, les iDX6011 et iDX6011 Pro s’inscrivent dans une stratégie résolument tournée vers l’IA. Aujourd’hui, la marque dévoile enfin tous les détails techniques de ces deux nouvelles machines : AI NAS.

Les deux modèles partagent une base commune : un design imposant, 6 baies en façade pour accueillir des disques durs ou SSD SATA et 2 emplacements internes pour des SSD NVMe. Toutefois, il y a quelques petites différences pour les distinguer. La version Pro dispose d’un boitier légèrement différent et, comme vous allez le constater, il n’y a pas que l’aspect extérieur qui change.

Toujours sur la version Pro, ce NAS dispose d’un écran tactile vertical de 3 pouces en façade. Celui-ci affiche diverses informations, comme la température du système, la vitesse de rotation des ventilateurs, l’adresse IP du NAS, l’état des disques, etc.

Intérieur

Si l’aspect extérieur est une chose, l’intérieur compte également pour beaucoup. Voici les configurations matérielles annoncées par UGREEN :

iDX6011

• Processeur : Intel Core Ultra 5 125H (14 cœurs, jusqu’à 4,5 GHz, 34 TOPS)
• Mémoire : 32 Go ou 64 Go de RAM LPDDR5

iDX6011 Pro

• Processeur : Intel Core Ultra 7 255H (16 cœurs, jusqu’à 5,1 GHz, 96 TOPS)
• Mémoire : 64 Go de RAM LPDDR5

Connectique

Comme à son habitude, le fabricant a été généreux pour les interfaces de connexion. Les 2 modèles disposent de :

• 2 ports USB 3.2 (Gen 2 ?)
• 2 ports USB 2.0
• 2 ports Thunderbolt 4
• 1 lecteur de carte SD
• 1 sortie HDMI compatible 8K
• 2 ports réseau 10 Gb/s

Le modèle Pro dispose en plus d’un port OCuLink (connexion conçue pour des périphériques PCIe externes), permettant de connecter une carte graphique externe, un atout pour les applications IA gourmandes en ressources.

De l’IA a tous les étages

UGREEN introduit avec ces nouveaux NAS son propre LLM (Large Language Model), baptisé AI Chat. Cette IA est capable de générer des réponses personnalisées à partir des documents stockés localement, tout en pouvant s’appuyer sur Internet pour enrichir ses réponses. Elle se présente comme un assistant polyvalent : recherche d’informations, création de contenus, assistance à la planification, etc.

Les fonctionnalités IA proposées en plus sont :

• Magic Box : des scénarios prédéfinis pour automatiser des tâches, comme la planification de voyages ou la rédaction de publications sociales.
• Smart Meeting Summarization : résumé automatique des réunions à partir de fichiers audio stockés localement, avec confidentialité garantie.
• Smart Tags : étiquetage intelligent des fichiers selon leur contenu, pour une organisation plus efficace.
• Smart Image Recognition : reconnaissance d’objets, de visages, d’animaux et de texte dans les images.
• Find Photos Faster : recherche d’images par description naturelle.
• AI Search : moteur de recherche intelligent comprenant le contexte et l’intention de vos requêtes pour des résultats plus pertinents.

Toutes ces fonctionnalités s’ajoutent naturellement aux usages standards d’un NAS, ainsi qu’aux possibilités offertes par UGOS, le système développé par UGREEN. À noter que le Forum des NAS dispose d’une section dédiée aux NAS UGREEN, animée par la plus grande communauté francophone sur le sujet.

En synthèse

Avec les iDX6011 et iDX6011 Pro, UGREEN confirme son ambition de s’imposer sur le marché du NAS grand public et professionnel, en misant sur la puissance et l’intelligence artificielle. Les précommandes sont déjà ouvertes, avec des réductions allant de 700 à 1040 $ sur le prix de lancement. La production en série est annoncée pour le mois d’août, mais aucune date précise de disponibilité n’a encore été communiquée. Pour en savoir plus, rendez-vous sur la page de pré-commande…

En tout cas, UGREEN continue de surprendre. Et ce n’est, visiblement, que le début.

Synology vs UGREEN NAS – Which One Deserves Your Money and Your Data?

In the evolving world of network-attached storage (NAS), users in 2025 are faced with a broader range of choices than ever before. Among the most discussed options in both professional and enthusiast communities are Synology and UGREEN. Synology has been a mainstay in the industry for over two decades, known for its reliable software, long-term support, and deeply integrated ecosystem. UGREEN, by contrast, is a relative newcomer to the NAS market in the West, but has quickly established itself as a serious contender by offering competitive hardware and pricing. Originally known for consumer tech peripherals, UGREEN has leveraged its manufacturing experience and market agility to carve out space in an area traditionally dominated by established NAS brands.

This comparison aims to provide a clear, unbiased overview of both brands, structured across several key categories: hardware capabilities, storage flexibility, software ecosystem, security infrastructure, pricing strategy, and overall value proposition. While some buyers may lean toward a brand due to legacy, others are driven by performance-per-dollar, or openness to customization. It’s important to understand that neither brand is objectively “better” in all respects. Instead, each appeals to different user priorities. What follows is a breakdown of how Synology and UGREEN compare across the board, giving potential buyers the tools they need to make a decision that aligns with their use case, technical comfort level, and long-term plans.

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Synology vs UGREEN NAS Hardware Compared 

Synology’s hardware lineup spans everything from small 1-bay entry-level NAS units to rackmount enterprise-class systems with dual controllers. With approximately 15–25 models available at any given time, the variety on offer is extensive. This allows users to choose systems that align closely with their needs—whether that’s for simple backups, media streaming, virtualization, or business-critical data management. However, despite the breadth of its portfolio, Synology’s consumer and SMB offerings are frequently criticized for underpowered processors and limited upgrade paths. Many of their mid-tier models still rely on AMD Embedded or lower-end Intel chips, and memory configurations are often modest compared to similarly priced alternatives. PCIe expansion, 10GbE networking, and true Flash storage support are typically reserved for only the highest-tier devices.

UGREEN, on the other hand, has entered the NAS space with a clear emphasis on hardware strength. Their NASync series—although more limited in model variety—delivers high-performance components out of the box. Even in models priced around $1,100 to $1,200 USD, UGREEN includes features like Intel i5 processors, 16GB of DDR5 RAM, dual 10GbE ports, USB4, SD card slots, and Thunderbolt connectivity. Most of specifications are generally only found in Synology’s XS or SA series, which can cost double or triple the price. In terms of build quality, UGREEN’s enclosures also lean toward a more robust, enterprise-like design with better thermal management and port selection. While they may not yet offer the same portfolio depth or high-end rackmount solutions, the raw hardware value they deliver—especially for power users and media professionals—is difficult to overlook.

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Synology DSM vs UGREEN UGOS NAS Software & Services

Storage features and flexibility represent one of the most contested areas between the two brands. Synology has developed a very feature-rich storage management system over the years, offering support for RAID configurations, Btrfs and EXT4 file systems, fast RAID rebuilds, advanced iSCSI LUN management, and deep integration with backup and synchronization tools.

File Services	SMB/NFS/AFP/WebDAV	Supported	Supported (AFP not confirmed)	Core protocols available
	iSCSI Support	Native iSCSI manager	Not currently supported	Important for VM/block-level storage
RAID & Storage	RAID 0/1/5/6/10, SHR	SHR and traditional RAID	Traditional RAID 0/1/5/6/10	No SHR support in UGREEN
	Snapshots	Btrfs-based with GUI versioning	Btrfs-based snapshots	Comparable snapshot system
	Deduplication	Btrfs-based	Planned, not available yet	UGREEN roadmap feature
	Encryption	Volume/folder/drive-level + WORM	No integrated encryption	Major security difference
	SSD Caching	GUI-managed	CLI-managed only (UI planned)	Limited interface currently

Their platform also supports drive pooling, storage tiering (in some models), and robust snapshot capabilities. Expansion options are a strong point too, with a range of proprietary expansion units that allow users to scale storage well beyond the original NAS chassis. These are bolstered by robust utilities in DSM that help manage redundancy, performance, and data recovery, all while maintaining consistency across the ecosystem.

However, Synology’s 2025 policy shift around hard drive compatibility introduces a significant caveat. Newer devices now strictly require Synology-branded drives for both HDD and SSD roles, including caching and storage pools. This effectively locks users into the Synology ecosystem and limits the ability to use commonly available alternatives from WD, Seagate, Samsung, and others. Availability issues in some regions further complicate this approach.

UGREEN, conversely, supports a far more open system—allowing users to populate their NAS devices with nearly any 2.5″, 3.5″, or NVMe drive on the market. With support for drives up to 24TB and Gen 4 NVMe speeds reaching 6,000–7,000 MB/s, UGREEN offers unmatched flexibility in storage media. However, their systems currently lack support for iSCSI and official expansion units, which could be a limitation for more advanced storage scenarios.

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Software Comparison

Synology’s DiskStation Manager (DSM) is widely regarded as one of the most refined and mature NAS operating systems in the market. Backed by over two decades of development, DSM offers a wide range of first-party apps covering backup, multimedia, productivity, collaboration, and virtualization.

Tools like Synology Drive, Active Backup for Business, and Synology Photos provide enterprise-grade capabilities in a consumer-friendly package. The platform also integrates with cloud services like Office 365 and Google Workspace, and includes support for SANs, VMs, containers, and cloud sync. Importantly, most of these apps are license-free, representing significant value over time. The application center in DSM is extensive, and Synology’s desktop and mobile client tools are similarly well-developed.

Category	Feature	Synology	UGREEN NASync (DXP Series)	Notes
Core OS	OS	DSM (DiskStation Manager)	UGOS	Synology has a mature, polished UI
	Mobile Apps	Multiple DS apps across iOS/Android	One core management app + FireTV/Google Home apps	Broader app suite on Synology
Virtualization & Containers	Virtual Machines	Virtual Machine Manager	Dedicated VM app	Both platforms now offer VMs
	Docker Support	GUI + Docker CLI	Portainer + Docker CLI	Equal container support
	GPU Passthrough	Not available	Not supported	Neither platform offers this
AI & Surveillance	AI Services	Facial/people detection on DVA NAS	Advanced AI model recognition (Photo AI)	UGREEN offers more AI model types
	Surveillance Suite	Surveillance Station (native)	No native system (use Frigate, MotionEye via Docker)	Docker-based alternative
Media & Streaming	Plex Media Server	Native app support	Docker-only installation	Equal in function
	Jellyfin	Docker/homebrew only	Native app available	More flexible on UGREEN
	Video App	Video Station is EOL	Native video player app	UGREEN actively supports this
Backup & Sync	Backup Solutions	Hyper Backup, Active Backup Suite	Rsync, SMB, Cloud Backup, USB	GUI edge to Synology
	Cloud Sync	Native Cloud Sync app	Planned, rclone CLI workaround only	Still in development
Remote Access	DDNS + Tunnel	QuickConnect	UGREEN-hosted tunnel system	Functional equivalents
App Ecosystem	App Center	Extensive with many native packages	Real app center, but much smaller	Synology has a broader catalog
	Package Manager	synopkg	APT + Docker

UGREEN’s UGOS, by contrast, is still in its early stages—at least in the Western market—but has made notable progress. Built on a Linux-based open-source foundation, UGOS offers a modern UI and essential features like RAID management, Docker support, virtualization, remote access, and media streaming. The system is responsive and user-friendly, with most core NAS functions well-covered.

UGREEN’s App Center is less populated but growing, and the brand has made particular strides in AI-driven features—particularly in its photo application, which allows customizable object and face recognition with trainable AI modules. While still lacking some advanced enterprise features like Synology’s iSCSI or SAN support, UGOS is impressive for a brand with only a few years of development. Notably, UGREEN also supports the installation of third-party operating systems like TrueNAS or OpenMediaVault, appealing to users who want full control over their NAS.

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Synology vs UGREEN NAS – Security 

When it comes to security, Synology’s long-standing reputation and infrastructure give it a distinct advantage. Over the years, the company has invested heavily in platform hardening, threat detection, and vulnerability response. The built-in Security Advisor not only scans for malware and viruses but also detects weak passwords, outdated software, open ports, and potentially exploitable system configurations. Synology participates in vulnerability disclosure programs, works with penetration testers, and maintains a public-facing security advisory database. They’ve even implemented a bounty system to reward ethical hackers for reporting vulnerabilities. These layers of proactive defense have earned Synology its reputation as one of the most secure NAS platforms in the world.

UGREEN has not experienced any public security incidents as of 2025, but its shorter time in the market means less historical data on its resilience. Their systems now include two-factor authentication and basic malware scanning, but currently lack the more comprehensive vulnerability detection tools that Synology provides. The security advisor in UGOS focuses primarily on active threats like viruses rather than system-level hardening.

That said, UGREEN has been responsive to user feedback and appears committed to improving its security infrastructure. For experienced users who follow best practices and secure their networks effectively, this may not be a deal-breaker. However, for enterprise users or those deploying systems in high-risk environments, Synology’s mature security ecosystem provides more peace of mind.

Remote Access	DDNS + Tunnel	QuickConnect	UGREEN-hosted tunnel system	Functional equivalents
Security & Access	Security Advisor	Ransomware, audit, malware, system hardening	Basic malware scanning only	Synology offers deeper protections
	VPN Server	Native UI for OpenVPN, L2TP, PPTP	Docker-based VPNs (WireGuard, OpenVPN)	Manual setup on UGREEN
	SSL Certificates	Let’s Encrypt + GUI	Let’s Encrypt via Web UI	Parity here
	2FA Support	App-based 2FA	TOTP/Web 2FA	Both support 2FA login

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Synology vs UGREEN NAS – Pricing and Value 

Pricing is one of the most decisive factors favoring UGREEN in 2025. The brand offers high-performance hardware at price points that undercut Synology by a substantial margin. An 8-bay UGREEN NAS with an Intel i5 CPU, 16GB DDR5 RAM, dual 10GbE, and Thunderbolt can be purchased for roughly $1,200-1300 (store depending). A Synology unit with similar specs would require jumping to the DS1823xs+ or even the SA series—devices that retail between $1,800 and $3,000 depending on configuration and region. This gap in price-performance makes UGREEN especially appealing to users who want modern hardware for tasks like 4K video editing, large-scale backups, or AI analytics but can’t justify enterprise-level spending.

Synology’s pricing strategy is rooted more in its software and long-term value. While the upfront cost may be higher, the investment is offset by an integrated ecosystem, professional-grade applications, and superior long-term support. For some buyers, particularly businesses and advanced home users who need software stability and vendor accountability, the price premium is justified. However, for price-sensitive consumers, hobbyists, or those comfortable managing their own systems, UGREEN’s value proposition is hard to beat. It’s also worth noting that UGREEN’s openness to third-party operating systems can further extend the device’s utility without adding cost, whereas Synology systems are heavily locked into their proprietary software environment. Here is a comparison of the Synology DS1823xs+ and the UGREEN DXP8800 PLUS NAS. Around $449 difference, but also the general level of the hardware inside and externally is technically higher on the UGREEN system. That said, the Synology system software does a huge amount with it’s software, keeping things super efficient. So, now let’s discuss storage and the respective software that both of these platforms offer to house and protect your data.

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Synology vs UGREEN NAS – Verdict & Conclusion

Choosing between Synology and UGREEN in 2025 ultimately comes down to what matters most to the user. Synology is the more mature and refined platform, with a rock-solid software ecosystem, strong security credentials, and long-standing industry credibility. It is ideal for users who want a fully integrated solution with minimal tinkering, extensive app support, and professional-grade backup, synchronization, and collaboration tools. However, the brand’s increasing restrictions on drive compatibility, slower hardware updates, and higher prices may discourage users seeking flexibility or better raw performance.

UGREEN, while newer and still building out its software platform, delivers excellent hardware value and impressive flexibility for the price. It supports a wide range of third-party drives, offers strong virtualization and AI capabilities, and even allows OS replacement—making it highly appealing to power users and technologists. While it may not yet match Synology in software maturity or enterprise security, it is evolving rapidly and clearly resonates with a growing segment of the NAS market. For buyers focused on hardware, performance, and freedom of customization, UGREEN may be the better choice today. For those seeking long-term support, stable software, and enterprise-grade functionality, Synology still sets the benchmark across the rest of the NAS industry in terms of providing an all covering solution, though there is no denying that buyers are getting a little more cost aware. Synology clearly has it’s eyes on bigger prizes right now, and perhaps this is a growing gap in the market that UGREEN is eying up – knife and fork in hand!

NAS Solutions	NAS Solutions
+ Better Software (In almost every respect!) + Much Better Global Support Presence + More More business desirable + Larger Range of solutions – Compatibility restrictions on HDD and Upgrades More and more – Underwhelming hardware (comparatively)	+ Better Hardware for Price + Flexibility to Install 3rd Party OS’ + Excellent Mobile Application + Wide accessory compatibility – Software still has beta elements – The company has a much shorter NAS Market Experience
Check Amazon By Clicking Below:	Check Amazon By Clicking Below:

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UGREEN NASync NAS: One Year Later – The Good, The Bad, and What’s Still Missing?

One year ago, UGREEN made waves in the NAS industry by launching its NASync series through a hugely successful Kickstarter campaign, raising $6.6 million from over 13,000 backers. This new line of NAS devices aimed to offer a cost-effective alternative to established brands like Synology and QNAP, promising powerful hardware, a user-friendly experience, and AI-powered features at a more competitive price. Since its general retail release in mid-2024, UGREEN NASync has been available via Amazon, B&H, and UGREEN’s website, gaining a strong following among enthusiasts and small businesses. But after a year of real-world usage, firmware updates, and customer feedback, does the NASync series truly compete with industry leaders? Has UGREEN delivered on its promises, or are there still major issues preventing it from being a go-to NAS solution? This article will explore where UGREEN has excelled, where it still needs improvement, and whether the NASync series is a worthwhile investment in 2025.

Note – UGREEN are running a promotion during World Backup Day that drops the price significantly on several of their NASync devices on their own website and on Amazon. Find out more here or via the banner link below:

The UGREEN NASync NAS Kickstarter – A Recap

Unlike many hardware startups that struggle with fulfilling Kickstarter orders, UGREEN managed to deliver its NASync units on schedule to most backers, a significant achievement for a crowdfunded product. While there were some reports of faulty units, these appeared to be within normal failure rates for electronics and were generally covered by UGREEN’s replacement and support policies. What truly set UGREEN apart, however, was its unorthodox marketing strategy. Instead of focusing on traditional advertising or securing major sponsorship deals, UGREEN distributed thousands of review units to mid-tier and micro-influencers.

This grassroots approach ensured that discussions about the NASync series remained active and widespread across online tech communities. Unlike companies that pay for high-profile reviews on massive platforms like Linus Tech Tips, UGREEN instead prioritized authenticity and volume, creating long-term engagement from reviewers who actually tested the product in-depth. This strategy has proven successful, keeping UGREEN’s NAS devices relevant in online discussions long after their launch, though it has also meant that larger, mainstream tech publications have not widely covered the NASync series. While this marketing approach has helped build a loyal user base, it also raises concerns about how well UGREEN’s products will compete with more established brands in the long run if they do not gain broader mainstream recognition.

The UGREEN NAS Software Development So Far…

When the NASync series launched, its UGOS operating system was one of its most significant unknowns. Unlike Synology DSM or QNAP QTS, which have been refined for years, UGOS was a first-generation NAS OS that lacked many critical features and refinements expected by experienced users.

Over the past year, UGREEN has made steady improvements, rolling out regular firmware updates that have expanded its functionality. One of the most notable additions is the inclusion of Jellyfin as a native app, providing an alternative media server option for users who want to stream videos without needing complex third-party installations.

However, Plex support remains absent, a surprising omission considering Plex is the most widely used NAS-based media server. Another major shortcoming is the lack of iSCSI support, which is essential for business users, virtualization environments, and enterprise-level storage solutions.

While UGREEN has stated that iSCSI support is on their roadmap, it has yet to be implemented, making the NASync series a less viable option for professional users who rely on networked block storage solutions. Despite these improvements, UGOS is still not as polished or feature-rich as competing NAS operating systems, and for users who need advanced storage capabilities, its limitations remain a concern.

UGREEN NAS and Security – After 1 Year

Security was one of the biggest concerns when UGREEN first launched its NASync series, as it initially lacked two-factor authentication (2FA) and had limited built-in protections for remote access. Over the past year, UGREEN has addressed some of these concerns, adding 2FA and expanding firewall settings to include IP blocking, MAC filtering, and customizable access controls.

These updates have significantly improved overall security, but the absence of dedicated anti-ransomware protection remains a critical weakness. Competing NAS brands such as Synology and QNAP have introduced automated ransomware protection tools, snapshot-based rollback systems, and real-time anomaly detection, features that UGOS has yet to incorporate.

The NASync series does provide basic malware and antivirus scanning, but it is still lacking the more advanced automated security solutions that have become standard in the NAS industry. Users who are particularly concerned about security may prefer to disable UGREEN’s remote access services and instead use third-party VPN solutions like Tailscale or even install an alternative NAS operating system such as TrueNAS or UnRAID, both of which UGREEN supports without voiding hardware warranties.

UGREEN NAS and Local AI Use

UGREEN has been heavily investing in AI-driven functionality, integrating photo recognition, AI-assisted indexing, and content categorization into UGOS. Unlike cloud-based AI solutions, these run entirely on the NAS itself, keeping user data private and locally processed. This makes UGREEN one of the few NAS brands to offer AI-powered automation without cloud dependencies, a feature that privacy-conscious users appreciate.

However, with the recent announcement of UGREEN’s new IDX series, which focuses even more on AI-powered storage and advanced computing, there is growing uncertainty about the long-term future of the NASync series. It remains unclear whether UGREEN will continue to develop UGOS at the same pace for NASync devices or shift focus toward its newer, AI-driven IDX models.

While UGREEN insists that the NASync and IDX series will coexist as separate product lines, there is a possibility that software development for NASync may slow down in favor of newer hardware platforms. This uncertainty may deter potential buyers who want long-term software support guarantees.

UGREEN NASync Devices and Mixed Global Availability

Despite the NASync series’ popularity, UGREEN has struggled to expand its global distribution network. While the devices are widely available in the US, Germany, and select European markets, many regions still lack direct purchasing options. The UK recently saw improved availability, but other regions remain underserved, forcing potential buyers to import devices at higher costs.

Given the strong demand and continued interest, it is surprising that UGREEN has not prioritized expanding its retail presence globally. If the company wants to compete seriously with major NAS brands, broader availability through additional international retailers should be a key focus moving forward.

UGREEN NAS 1 Year Later – Verdict

One year in, UGREEN’s NASync series has made a strong impression in the NAS market, proving that it is more than just a one-off experiment. The company has demonstrated consistent software development, ongoing support, and a commitment to hiring industry experts to strengthen its NAS business. However, the NASync series still falls short in key areas, particularly iSCSI support, security automation, and mainstream availability. For enthusiasts and tech-savvy users willing to customize their setup, UGREEN’s NASync devices offer solid hardware at an attractive price. But for those who expect a polished, fully mature NAS experience, Synology and QNAP still lead the market. UGREEN has the potential to become a serious competitor in the NAS space, but its future success depends on how aggressively it continues to develop UGOS, improve security, and expand its global footprint.

20% OFF UGREEN NAS this World Backup Day

UGREEN is currently running a Work Backup Day promotion, offering a 20% discount on NASync devices purchased through their official website and Amazon. This limited-time deal runs from March 25th to March 31st, making it an excellent opportunity for those considering a UGREEN NAS for data protection and backup storage. With the growing importance of secure, local backups, especially for businesses and home users managing large datasets, this promotion provides a cost-effective way to invest in a NAS solution. Whether you’re looking to set up automated backups, secure your media collection, or expand your existing storage infrastructure, the discount makes UGREEN’s already competitive pricing even more attractive. However, with global availability still being somewhat inconsistent, buyers should check regional stock levels and shipping options before purchasing.

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