QNAP TS-464 NAS – A Comprehensive Review Two Years Post-Launch

Even after two years since its introduction, the QNAP TS-464 NAS continues to hold its ground as one of the most lauded offerings in QNAP’s extensive lineup. Esteemed for its adept balance of hardware efficiency and cost-effectiveness, this model has etched its name among the top contenders in the NAS market. As we delve into this device once more in 2024, our aim is to provide a examination of its performance, features, and potential considerations for prospective buyers – Does it still stack up well in 2024, with new brands and products entering the market?

Note – Full Review of the QNAP TS-464 NAS on YouTube HERE , and the long form written Review HERE

Physical Design and Hardware Efficiency: A Fusion of Compactness and Performance

The TS-464 makes a lasting impression with its compact and efficient design, catering to environments where space is at a premium. Powered by either an Intel N5105 or N5095 processor, renowned for their remarkable blend of low power consumption and robust performance, this NAS stands as a testament to efficiency and power.

With options ranging from 4 to 8 GB of DDR4 memory and support for up to four hard drive bays, users are afforded ample storage capacity without sacrificing on footprint.

Noteworthy is its energy-efficient operation, boasting a CPU with a thermal design power (TDP) between 10 to 15 watts, ensuring minimal disruption to home or office settings.

Expansion Capabilities: Embracing Versatility

The TS-464 shines in its expandability, offering multiple M.2 NVMe SSD slots and a PCIe slot for additional enhancements. Empowering users to integrate 10 GbE network cards, NVMe storage solutions, or even Wi-Fi cards, this NAS epitomizes adaptability to evolving needs.

Furthermore, the inclusion of USB 3.2 Gen 2 ports facilitates high-speed connectivity to external storage devices and peripherals, enhancing its versatility and usability across diverse applications.

Performance as a Plex Media Server: A Reliable Entertainment Hub

Among its many strengths, the TS-464 excels as a Plex media server, leveraging efficient hardware transcoding capabilities. Capable of seamlessly handling multiple simultaneous 4K video streams, this NAS offers unparalleled value for media enthusiasts. Despite the availability of more powerful alternatives, the TS-464’s exceptional cost-to-performance ratio remains a compelling choice for users seeking a dependable home media server solution.

Broad Compatibility: A Testament to Freedom of Choice

The TS-464 stands out for its broad compatibility with an extensive range of storage media from various manufacturers. This inclusivity empowers users to select from a diverse array of hard drives and SSDs, including enterprise-grade options, without being confined to proprietary solutions.

At a time when some NAS manufacturers prioritize proprietary compatibility, the TS-464’s expansive support for third-party storage drives underscores its commitment to user freedom and flexibility.

Fixed Memory and Software Challenges: Areas for Growth and Enhancement

Recent developments, such as the transition to fixed memory configurations in newer TS-464 models, pose potential limitations for users seeking memory upgrades. While this shift aligns with industry trends towards cost and power efficiency, it may present challenges for users accustomed to the flexibility of upgradable memory configurations. Additionally, criticisms surrounding the QNAP QTS operating system persist, with users citing inconsistencies and complexities in the user interface. Despite ongoing efforts to refine the user experience, software-related challenges continue to warrant attention and improvement.

Security and Future Prospects: Navigating Challenges and Building Trust

Security remains a focal point for QNAP, with efforts to address vulnerabilities and bolster overall security measures. While strides have been made in software updates and security advisories, challenges persist in rebuilding trust and confidence among users. As newer, more efficient CPU options emerge, questions linger regarding potential hardware upgrades in future iterations of the TS-464. However, concrete plans from QNAP regarding hardware refresh cycles remain elusive, leaving room for speculation and anticipation among users.

Category	Specification
CPU	Intel® Celeron® N5095 4-core/4-thread processor, burst up to 2.9 GHz
CPU Architecture	64-bit x86
Graphic Processors	Intel® UHD Graphics
Floating Point Unit	–
Encryption Engine	AES-NI
Hardware-accelerated Transcoding	–
System Memory	8 GB RAM
Maximum Memory	8 GB
Flash Memory	4GB (Dual boot OS protection)
Drive Bay	4 x 3.5-inch SATA 6Gb/s
Drive Compatibility	3.5-inch SATA hard disk drives, 2.5-inch SATA solid state drives
Hot-swappable	Yes
M.2 Slot	2 x M.2 2280 PCIe Gen 3 x1
SSD Cache Acceleration Support	–
2.5 Gigabit Ethernet Port (2.5G/1G/100M)	2 (2.5G/1G/100M/10M)
5 Gigabit Ethernet Port (5G/2.5G/1G/100M)	Optional via PCIe expansion card
10 Gigabit Ethernet Port	Optional via PCIe expansion card
Wake on LAN (WOL)	–
Jumbo Frame	–
PCIe Slot	1
USB 2.0 port	2
USB 3.2 Gen 2 (10Gbps) Port	2 x Type-A
IR Sensor	Optional QNAP RM-IR004 remote control
HDMI Output	1, HDMI 2.1 (up to 4096 x 2160 @ 60Hz)
Form Factor	Tower
LED Indicators	Power/Status, LAN, USB, HDD1-4
Buttons	Power, USB copy, Reset
Dimensions (HxWxD)	165 × 170 × 226.5 mm
Weight (Net)	2.26 kg
Weight (Gross)	3.59 kg
Operating Temperature	0 – 40 °C (32°F – 104°F)
Storage Temperature	-20 – 70°C (-4°F – 158°F)
Relative Humidity	5-95% RH non-condensing, wet bulb: 27˚C (80.6˚F)
Power Supply Unit	90W adapter, 100-240V
Power Consumption: HDD Sleep Mode	21.618 W
Power Consumption: Operating Mode, Typical	40.536 W
Fan	1 x 120mm, 12VDC
System Warning	Buzzer
Kensington Security Slot	–
Standard Warranty	3 years
Max. Number of Concurrent Connections (CIFS) – with Max. Memory	1500

Still A Solid Contender with Room for Scalability

The QNAP TS-464 NAS continues to impress with its adept blend of performance, expandability, and affordability, solidifying its position as a compelling choice in the NAS market. Despite its enduring popularity, areas for refinement and improvement, such as fixed memory configurations and software inconsistencies, underscore opportunities for growth and enhancement. As QNAP navigates security challenges and explores advancements in hardware technology, the TS-464 stands as a testament to the brand’s commitment to delivering innovative and reliable NAS solutions. Whether deployed for media streaming, data storage, or network applications, the TS-464 remains a timeless contender in the ever-evolving landscape of network-attached storage, poised to evolve alongside the evolving needs of its users.

Verdict – Should You Still Buy the QNAP TS-464 in 2024?

The QNAP TS-464 NAS persists as a steadfast contender in the ever-evolving NAS market, showcasing a commendable balance of features and performance even two years post its initial release. Its enduring popularity stems from a blend of compact design and hardware efficiency, underpinned by the Intel N5105 or N5095 processor, renowned for its low power consumption and robust performance. This amalgamation of hardware prowess and cost-effectiveness renders the TS-464 a suitable choice for a spectrum of environments, be it home or small businesses, where space and power efficiency are paramount considerations. Moreover, the device’s expansion capabilities serve as a cornerstone of its appeal, offering users the flexibility to adapt to evolving storage needs seamlessly. With multiple M.2 NVMe slots and PCIe slots at its disposal, the TS-464 embodies versatility, empowering users to augment their storage infrastructure with additional network cards, NVMe storage, or even Wi-Fi cards. These expansion options not only future-proof the NAS but also ensure that it remains adaptable to emerging storage technologies and networking standards.

However, amidst its strengths, potential buyers must navigate certain limitations that could impact their decision-making process. Chief among these is the transition towards fixed memory configurations in newer models, which may restrict the flexibility of memory upgrades—a factor that enthusiasts and power users should consider carefully. Furthermore, while the QTS operating system boasts a plethora of features and functionalities, users may encounter some inconsistencies and complexities in navigating the interface. This discrepancy, although not a deal-breaker, underscores the importance of user experience and interface design in enhancing the overall usability of the NAS. Despite these nuances, the QNAP TS-464 NAS remains a reliable storage solution, catering to diverse user requirements with its performance, expandability, and compatibility features. As such, its enduring relevance in the NAS landscape underscores its status as a noteworthy contender for those seeking a robust and versatile storage solution for their home or business needs.

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Your Questions for UGREEN about their New NAS Solution

IMPORTANT March 22 Update – The UGREEN DXP4800 PLUS NAS Review is NOW LIVE, watch it HERE, read it HERE and learn about the Software HERE and HERE

With UGREEN still in the process of launching their Kickstarter campaign for a new NAS Storage Solution (the DXP NASync series) to market, many users (myself included) have a lot of questions about the product. Let’s face it, we are not talking about a standard ‘over the counter’ purchase where – this is CROWDFUNDING! Therefore, users need to take extra care and caution before considering putting down money (remember, crowdfunding is not the same as eRetail!). Alot of users want to know just what the UGREEN DXP NAS Storage solution can do, what it can’t do, UGREEN’s plans for the future and…at a very basic level… is the UGREEN NAS actually a ‘thing’! People have been burnt by crowdfunding before, plus UGREEN has no previous recognized experience in the world of NAS, They are definitely SIGNIFICANTLY more established in the tech market (12 years) than many other crowdfunded NAS/Private Cloud solutions that have popped up in the last 1-2 years to challenge the likes of Synology and QNAP, but this is their first NAS. Heck, it’s actually 4-5 different NAS’ arriving at launch – that’s a big, big undertaking! So, l asked you guys to fire me over as many questions as possible to ask the brand directly, and you did not disappoint! I have taken the many, MANY questions that were submitted and condensed them into the 20 questions below. With the crowdfunding launch for their product arriving towards the end of the month. many of the questions below represent users’ reservations and dealbreakers before they are prepared to engage with the brand, the solution and the launch! So, let’s go through the brand’s responses to your Questions.

UGREEN NAS Brand Q&A – The TL;DR

IMPORTANT – The Ugreen Q&A Video goes into ALOT more detail in the responses to each question, so if you want MORE detail, then do watch it HERE and use the chapters on the bottom of the video

I GET IT! You are in a rush! So, here is the short version, the skinny, the cliff notes! I asked 20 questions in total (slightly more in the zoom recording coming to YouTube), and here is the summary of their answers in bullet points:

• Kickstarter Launch: UGREEN chose Kickstarter to engage with consumers early, gather feedback before official launch, and because other well-known brands have also launched products via crowdfunding.
• Connectivity: The NAS device supports Thunderbolt connection for host use only, with plans to expand its capabilities. WiFi 6E support on the DXP480T Flash system allows connections both to and from the system, as well as to a router.
• Third-Party OS Installation: Installing third-party operating systems, like UnRAID or TrueNAS, is not officially supported and voids the warranty. *Update on the use of 3rd Party OS’ on UGREEN NAS with hardware, with regard to warranty*: “The Ugreen team confirms that whatever is promised in their warranty policy will not change, which only covers the hardware. They also mention that there is a risk of damage if you install a third-party OS, including data loss and compatibility issues, etc.” – Ugreen Representative, 26/3/24
• Availability: Initially, the product is available only in Germany, with plans to expand to more regions based on demand.
• Security: UGREEN is focusing on financial-grade security standards, working on EN303645 and TruestE certification, and plans to enhance security features continuously.
• Additional Options and Hardware Information: A PledgeBox option will be added during the campaign for adding HDDs and SSDs. Detailed PCIe lane layouts will be available in the product manuals.
• Remote Access: The UGREEN Link service allows remote access to the NAS via a custom domain name after account registration.
• Power Consumption: Details on power consumption will be included in the product manual, with specifics available upon request.
• Kickstarter Campaign Delay: The campaign was delayed to incorporate user feedback on the app for a better user experience.
• UGREEN OS Features: Support for automatic on/off schedules, SSD caching, full phone storage backup, online data scrubbing/checksumming with BTRFS, and basic to complex RAID configurations.
• Native Applications and Functions: The NAS will feature a smart assistant for AI-based smart recognition and classification, virtualization, Docker support, and NFS protocol support, but lacks iSCSI support.
• Future Developments: Some features, like full phone backup and virtualization/Docker support, are still under development.

So, some GOOD news, some BAD news and some ‘TBC’ news. Let’s dig more into the actual Q&A itself and go through those questions, one by one.

The Q&A with UGREEN – Answering Your Questions about their NAS Solution

Below is the written response provided to me by the HQ (handled by Diana An, a Marketing Specialist in conjunction with their product management teams) of UGREEN after submitting my questions, collected from user comments (HERE and HERE) between March 4th and 10th 2024. There is also a Zoom session with UGREEN that will be live soon/now that goes into much greater detail and analysis of these questions and answers, conducted with Hernan Lopez, a U.S.-based UGREEN representative. Questions were provided in advance to UGREEN 48 hours in advance of the Zoom session (timezone dependent) in order to allow UGREEN time to sufficiently source adequate answers. The questions and answers below are provided unedited and unchallenged, but further investigation was conducted in the Zoom recording that is/will be available on the NASCompares Youtube Channel HERE. I should also add that UGREEN has provided me with a DXP4800 PLUS and a DXP480T NAS unit for testing and evaluation, which I will be publishing videos and articles on later this month (hopefully, prior to the launch of the campaign) in order to evaluate these pre-release units and assess the quality of the hardware, software and viability of the solution.

Additionally, I would like to thank the many channel viewers and subscribers for providing the questions for this Q&A. There were around 100+ in total, so I was forced to consolidate them (merging similar/identical questions together, or answering less debated/unanswered questions in those comments of the initial posts (again, see HERE and HERE). Questions below have been credited to numerous YouTube members (denoted by the @ prefix, with my own name there too), but in many cases, the questions were asked by many, many users (eg why Kickstarter?), so I have attributed to just the first 2-3 users). Here is the Q&A:

---

Why Kickstarter?

• Why Is UGREEN bringing this NAS solution to Kickstarter/Crowdfunding? UGREEN is an established brand, so why use Crowdfunding for this new product line?

@grege9862 , @InspectorGadget2014

Firstly, The UGREEN NASync is our new product line and we can have pre-connection and pre-communication with the consumers and get their feedback in advance before we bring it on Kickstarter. Secondly, many well-known brands also launched their new product line on kickstarter/Crowdfunding.

---

• How is the Thunderbolt connection handled, is it host-only use, or can you connect to it over Thunderbolt (point to point) with a Mac or Windows system?

@michaelpaolini , @ajrfilm9951

Currently, Thunderbolt connection for our device is host only, and can be used for external storage. But some features like Thunderbolt Networking are in our development plan.

---

• Same question as above, but for the WiFi 6E support on the DXP480T Flash system – Does this allow connections both TOO the system from a user AND connections for the NAS to a Router?

@DIGIBITE (Eddie!)

The wifi on our 480T device supports both functions above.

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• Is installing 3rd Party OS’, such as UnRAID and TrueNAS, possible and will UGREEN still support the user’s hardware 2-year warranty if they do so?

(@LacayoDe , @herbentroost427, @ghostbaleada , @misku_ , @ttuschak

UPDATE 26/03/24 The position of UGREEN on the use of 3rd Party OS Use on their NAS hardware (with regard to hardware warranty) has changed since this Q&A.: “The Ugreen team confirms that whatever is promised in their warranty policy will not change, which only covers the hardware. They also mention that there is a risk of damage if you install a third-party OS, including data loss and compatibility issues, etc.” – Ugreen Representative, 26/3/24

Unfortunately, modifying the built-in system is not officially supported. It’s not suggested to do so. If users insist on doing it, they will lose the warranty permanently.

---

• Why is the Product currently only available to buyers in Germany and the United States, and not the rest of Europe, Australia, and more? Will this change?

@TheFric , @rogerwagner8498 , @ghostbaleada , @misku_ , @herbentroost427 , @ajrfilm9951

Our products are still in their infancy, and when expectations are good, we will gradually expand markets in more regions.

---

• What provisions and plans do UGREEN have in place for their systems with regard to security? i.e what is “Financial Grade Security”, will they be publishing security advisories, pen testing, etc?

@michaelpaolini

We will be referring to Professional-grade security standards and continuously optimizing and improving the system’s security features. Currently we are also working on the certification of EN303645 and TruestE.

NOTE from Robbie – This question was expanded upon in the YouTube Q&A, and I recommend watching HERE for a fuller response to this question

---

• Will UGREEN be adding a PledgeBox option during their campaign to allow users to add HDDs and SSDs?

@famoussasjohn

Yes, we will add the PledgeBox option during the campaign.

---

• Can you provide a breakdown of the PCIe lane layout of each system?

@Latino3650 , @GroundDwellerStudioS

We will have hardware product manuals that will contain device information. The product manual is currently in the editing process. Which model of product do you want to know about? We can send it to you separately first.

---

• How will remote access to the UGREEN NAS be conducted via UGREEN services?

@michaelpaolini

To use the UGREEN Link service, you need to register a UGREEN Link account first, then log in to the control panel of the NAS device and set a custom domain name. After applying the settings, you will be assigned the corresponding domain name for remote access.

---

• Can you provide further clarification on the power consumption of your devices, even as a level benchmark of a fully populated device during active/passive activity?

@Butyouveheardofme3486 , iVuehl

This information will be described in the product manual, similar to the PCIe issue. If you would like to know about a specific model, we can send it to you separately.

---

• Why was the launch of your Kickstarter campaign delayed?

@nascompares

During the public beta period, we collected some user experience optimization suggestions for the App. And we hope to deliver a version with a better experience to everyone, so we delayed the launch for half a month.

---

• Does the UGREEN os allow automatic on/off schedule

@overclocked9033

Yes, UGREEN OS supports this schedule and you can customise it in the control panel.

---

• Is SSD Cache Supported?

@Fan_de_Parcs

Yes

Yes, you can use a SSD either for cache or storage usage. However, you can’t use the same drive for both caching and storage purposes.

---

• Will the mobile software support full phone storage backup?

@Fan_de_Parcs

Yes, this backup function is in our plan and still under development.

---

• Does their native OS use a filesystem that can do online data scrubbing / checksumming to detect errors? e.g. BTRFS or ZoL

@Dreamslacker

UGREEN OS supports BTRFS in terms of data scrubbing / checksumming.

---

• Will RAID expansion be possible (i.e adding more drives to an existing RAID Pool)

Not possible yet.

(NOTE FROM Me/ Robbie – In a recent software update, I found that a new option is in place for expansions, but it is still WiP. It seems to only reflect INSIDE the system and not a physically connected external expansion however, i.e needs empty bays. See Below)

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• Will you be providing/supporting a flexible RAID system (comparable to Synology Hybrid RAID or Terramaster TRAID)?

@doppelherz

Basic,JBOD,Raid0,Raid1,Raid5,Raid6,Raid10 are supported.

---

• On their Kickstarter page is mention of an AI integrated smart assistant, we are curious to know what that means?

@thomasm964

AI Smart Recognition & Classification(without Internet connection), search Pictures by Text. Search for photos of pets, fruits, vehicles or more simply by entering search keywords. Use smart recognition to create photo albums that intelligently identify and classify faces, places, animals, and more. AI service are going to operate in-system and without internet connectivity. If an app or service is installed on the system that requires internet connectivity, this will be made clear in the app release notes and controllable on the system GUI

---

• Will there be virtualization and docker support out of the box?

@cyberlando

Yes, virtualization and docker will support out of the box. However, this is still early stage of our beta and these 2 functions are still under development.

---

• What is the support/status of NFS Support or iSCSI Target/LUNs?

@dozix88

UGREEN NAS supports the NFS protocol, including NFSv3, NFSv4, NFSv4.1, while iSCSI is not supported.

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How much will the UGreen NASync Series Cost and When Will It Launch?

The UGreen NASync series is poised to make a notable entrance into the NAS market with a range of devices that cater to different storage and performance needs. With the Kickstarter launch prices set attractively at $239.99 for the entry-level DXP2800 and scaling up to $899.99 for the high-end DXP8800 Plus, UGreen is competitively positioning its products. The mid-range DXP4800 and DXP4800 Plus are tagged at $359.99 and $419.99 respectively, while the specialized NVMe-focused DXP480T Plus is introduced at $479.99. Post-crowdfunding, the retail prices, also known as the Manufacturer’s Suggested Retail Price (MSRP), are expected to be significantly higher—almost doubling for some models, like the DXP2800 with an MSRP of $399 and the DXP8800 Plus which will retail for $1499. This pricing strategy not only provides an incentive for early backers but also underscores the value proposition of getting in early on the Kickstarter campaign. Nevertheless, THIS IS CROWDFUNDING and therefore not the same as buying from your usual retail outlet, be aware. UGreen is tapping into the growing buzz of middle-ground solutions between turnkey options from Synology/QNAP and BYO/DiY options that retire time and knowledge to build. If you are on the fence, there isn’t a tremendous rush, as crowdfunding officially begins on March 26th (see link below). We will be keeping an eye on this one as the weeks go on!

Click the Link Below to find out more about the UGREEN NASync NAS Series on the brand’s official Site:

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This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

Need Advice on Data Storage from an Expert?

Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you. Need Help? Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry. [contact-form-7] TRY CHAT Terms and Conditions   Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.

WE LOVE COFFEE