Most people who own a NAS drive, for business or for pleasure, will realise very early on that the software that these systems arrive with is more than just simple file/folder storage access. In particular, the QNAP QTS system software and services is one that has evolved a great deal over the years and has now found a good balance between providing a user-friendly experience and providing a good degree of system/storage information when needed. Add to this that QNAP has generally been the first to market when it comes to innovation in the NAS industry (sometimes a little sooner than some might like!) and this has led to them introducing a number of key applications in the past before their competitors in NAS (HybridMount, vJBOD, Container Station, Linux Station and Multimedia Console to name a few) in their previous versions of QTS. At the same time that Synology now launching their new DSM 7 platform (after nearly 3 years in development), QNAP is now going to let users have a test and provide feedback on QTS 5.0. The Beta of QTS 5.0 is now available to download from QNAP HERE and along with numerous background improvements, there are several new applications, new services (that include AI-assisted analysis improvements with the google TPU upgrades) and improved SSD cache handling, security tightening measures. The Beta Test period ends at 23:59 (UTC+8) on July 31, 2021.
What QNAP have said about the QTS 5.0 Beta – QNAP released the QTS 5.0 Beta, the latest version of the NAS operating system. QTS 5.0 has upgraded with Linux Kernel 5.10, improved security, WireGuard VPN support, and enhanced NVMe SSD cache performance. The DA Drive Analyzer, powered by a cloud AI engine, helps predict the expected life of drives. The new QuFTP app helps fulfil personal and business file transfer needs. QNAP now welcomes users to join the Beta Program and provide their feedback so QNAP can further improve QTS and provide a more comprehensive and secure user experience. QTS 5.0 builds upon its solid foundations with an updated system kernel and optimized user interface – followed by enhanced security measures to protect your digital assets, improved system performance to streamline your applications, and integrated AI machine learning to strengthen image recognition and drive failure prediction. Providing cutting-edge features to meet the challenge of rapid technological changes, QTS 5.0 brings you data security, power, and intelligence.
Increase your security level
QTS 5.0 supports TLS 1.3 to improve security and performance, with automatic updates of QTS and apps to ensure your NAS operates under optimal conditions. You can also use SSH keys for authentication to secure access to your NAS, preventing password breaches or similar potential attacks. Previous revisions, TLS 1.2, initializes the connection with a dialogue to agree on a certain encryption type. Once the client and server agree, they begin sharing encryption keys. The reason for TLS 1.3 being faster is because this communication never takes place. Instead, the initial connection is information from the client saying what it plans to access along with supported cypher, key agreements and other information. The server responds with the chosen cypher suite and also a key share. Since the server provides the key right away, the client cannot demand the use of older forms of encryption, hence making the connection more secure. Technically, the client sends all the necessary information to establish a secure connection in the initial ‘Hello message’. It even calculates multiple pre-shared keys based on offered cypher suites. Once the server receives the initial ‘Hello message’, it provides a key to the client based on the chosen cypher suite.
Predict drive failure and minimize downtime with the help of AI
Now you have an exciting solution that can protect you from drive failure and data loss. The DA Drive Analyzer – developed in partnership with QNAP and ULINK Technology – is an AI engine that predicts the expected life of drives, allowing you to take preemptive steps to prevent data loss from predicted drive failure.
Check both the life prediction score and drive health status with a user-friendly interface.
Check the status of all drives in your NAS and expansion units. (TR series expansion units are not supported)
Check each drive’s status on Drive Life Prediction Score. The lower the score, the lower the drive’s health.
Check which day DA Drive Analyzer alerts you on the Alert History tab.
Supports WireGuard VPN for secured internet connection
Your internet and public Wi-Fi connection may put your personal data and privacy at risk. VPN (Virtual Private Network) provides a safe and recommended way to protect your online activity while browsing the internet or remotely accessing your NAS. The new QVPN 2.0 (coming soon!) integrates the popular, lightweight, and reliable WireGuard VPN, providing you with an easy-to-use interface for setting up a secure connection – an especially great tool for home and remote working.
Boosted NVMe SSD cache performance
The new kernel improves PCIe performance, which enables QTS 5.0 to enhance NVMe SSD performance and utilization. When cache acceleration is activated, SSD storage can be utilized more efficiently while also offloading memory resources. It maintains high performance even when multiple concurrent users access the same shared folders, and transferring large-size files via SMB/NFS becomes faster.
QuFTP fulfills personal and business file transfer needs
QuFTP consolidates all FTP related activities into a single app with a user-friendly interface and permission settings for efficiently and securely transferring large amounts of data.
FTP Server
The encrypted SSL/TLS connection provides higher security and protects your FTP transfers. QoS bandwidth allows for setting FTP transfer limitations or speed limitations for users and groups. QuFTP’s rule engine allows more detailed configuration, including access hours, limiting access to only the FTP root folder, adding watermarks to images and videos, and more.
FTP Client
Before activating the FTP client, make sure that your firewall allows connections to the FTP server. You can also create remote mounts of shared folders to make them accessible on the NAS.
The FULL List of Changes in QTS 5.0 Compared to QTS 4.5
Along with the bigger changes listed above, there are numerous other smaller changes in QNAP QTS 5.0 compared with QTS 4.5 for NAS that are worth noting. Some are improvements in compatibility within certain applications and are more noticeable changes in the default lineup of applications are services at launch. Here are the rest of the change notes from QNAP on this new NAS software:
QTS now supports Desktop Notice Board, which provides notifications for various events and announcements.
QTS now supports TLS 1.3 for HTTPS secure connection.
Users can now import custom root certificates to certify the SSL certificate of a server that the NAS needs to access.
Updated OpenSSL to 1.1.1.
Improved SSD cache design to enhance storage performance. Existing SSD cache will be automatically converted to the new design after QTS update to 5.0.0.
File Station now supports displaying thumbnail previews for PDF files.
Network & Virtual Switch now supports the DDNS service “DDNS Now”.
Added the option to enable or disable strong cipher suites.
Added an option to choose whether to redirect users to the NAS login screen when connecting to the NAS IP address without the system port. To enhance device security, this option is disabled by default.
To enhance device security, UPnP Discovery Service is now disabled by default.
Added support for Content Security Policy HTTP header.
QTS now enables the default “admin” account and resets its password when users press the Reset button on the NAS for three seconds. Nevertheless, to ensure device security, we recommend disabling the “admin” account and using a new administrator account after you finish resetting the system.
Users in the administrator group now have read/write access permissions for default shared folders, except the “homes” shared folder.
Users can now manually specify the time interval and the maximum number of failed login attempts in Control Panel to further enhance NAS security.
Qsync Central is not pre-installed in QTS. Users can install this application in the App Center
Improved the user interface of Advanced Search in QuLog Center.
Added support for displaying the total connection time of online users.
QuLog Center now displays computer names and accessed resources in System Access Log and Online Users.
To ensure device security, QTS now displays a message to remind users to disable the default “admin” account and to create another administrator account.
QTS now displays a message to remind users to enable 2-step verification to ensure account security.
QTS Smart Installation Guide now requires users to create a new administrator account. The default “admin” account is disabled after initialization.
QTS no longer pre-installs SSD Profiling Tool by default. Users can install this tool in the App Center.
To ensure system security, QTS now automatically disables applications that are not updated and that do not meet the minimum version requirements.
Removed support for USB printers.
Qboost is no longer a built-in application of QTS. Users can choose to install Qboost in App Center.
To ensure system security, QTS now automatically disables applications that are not updated and that do not meet the minimum version requirements.
Starting from QTS 5.0.0, QVR Pro Client is no longer supported. You can now install QVR Smart Client as the client software for your QVR Pro or QVR Elite surveillance servers.
Users need to manually remove and then re-create SSD cache after updating QTS to 5.0.0 beta.
QTS 5.0.0 beta temporarily does not support certain file systems on external storage devices. To work around this issue, users can use HBS3 to back up files to external storage devices. Note that this workaround may require more CPU resources and increase backup task duration. We will soon fix this issue in an upcoming release.
QTS 5.0.0 beta temporarily does not support the following applications, utilities, or services:
The full range of QNAP NAS systems that support the QTS 5.0 Beta is largely limited to systems that have been released in the 2019-2021 release period, however, they are not limited to the high-end releases, with several ARM-based and Entry-level NAS systems being included. Also, remember that this is a whole system software upgrade and it’s not entirely clear how easy/possible it is to downgrade your system to QTS 4.5 afterwards. I am in the process of deploying this QTS 5.0 beta over on YouTube and comparing it with QTS 4.5 to show you guys how they have changed things up. Stay tuned for that, otherwise, if you want to go ahead and test the QTS 5.0 beta on your QNAP NAS today, you can use the link HEREand check below to make sure you are on the compatibility list.
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Cool Things You Can Do With Your NAS other Than Backup Storage
The main motivation for most users who purchase a new network-attached (NAS) storage device is often a means to create an alternative to Cloud services, backup several devices safely and really just to make sure that there is a mean to keep their data safe and sound, but also within reach when needed. The majority of NAS brands perform this function well and if you are looking for a NAS just to do these functions, then you will always be successful, regardless of the unit you choose. However, there is actually a huge number of things that a NAS can do and with the evolution of modern NAS hardware from brands like Synology and QNAP, most users do not even realise the cool things they can do with their system to maximize their investment or simply to have a little fun. So today I want to go through some of the best things you can do with a NAS drive that are more than just using it as a simple backup storage system. Let’s go!
Important – All of the things below that I recommend for your NAS drive are available on the majority of NAS systems from Synology, QNAP, Asustor, WD My Cloud or Terramaster. However, the extent to which they can be done and the overall performance that you will achieve will be based on the power of the NAS drive that you own and the number of simultaneous processes that you run. So if you are already using more than 90% of the existing hardware to run a large-scale simultaneous backup operation, that will not leave a vast amount of resources to run anything else. So just bear in mind that the extent to which the below fun things you can do with your NAS also depend on the hardware resources at your disposal.
Use Your NAS to Build Your Own NetFlix
Probably the most well-known thing about NAS that is popular for home users is that you can use the system to watch media over DLNA in your home. However, a lot of users do not realise the extent to which you can enjoy movies and box sets on your NAS. It’s one thing to have a big pile of files that you can access in a breadcrumb file/folder level over the network. It is another thing entirely to create a complete slick and well-designed user interface, with all of your decades of TV shows and movies displayed in a form similar to the likes of Netflix and Amazon Prime Video. However, this is exactly what you can do if you take advantage of PLEX media server or Synology Video Station. These applications allow you to index (ie scan and catalogue) your existing collections of media, then they search online databases for box art, reviews, cast lists, trailers and more, which then allows you to automatically present this information on your smart TV, tablet, console or phone in beautifully designed and intuitive software menus. Indeed, Plex Media Server and Synology Video Station are available on the majority of everyday internet-connected media devices and both of these applications are free or included in the cost of your NAS. Find out more about Plex media server on your NAS using the media you own, as well as connecting online multimedia services, in the video below.
It is also worth highlighting that your own personal Netflix on your NAS experience is not limited to just been connected to by you, as you can allow family and friends to access your NAS with this sleek and intuitive user interface anywhere on the network or remotely via the internet too.
Use Your NAS to Build Your Own Google Drive Shared Cloud
Most users think of a NAS as a giant hard drive that they connect to their devices remotely in order to back up their data. In most cases, a home user who purchased the NAS did so to move away from Cloud services like Dropbox and Google. However, some users are still blissfully unaware that you can use a NAS to host your very own version of Dropbox or Google drive for hundreds or thousands of users if you choose. Taking advantage of the file and space management services of a NAS in conjunction with online browser-based access and you can present areas of storage on your NAS to users with their very own login information, area of space that can be changed on the fly, controlled file types/sizes and the whole thing presented as an easy web browser-based cloud platform. Although this is available on the majority of NAS brands using their own software and client, Synology Drive provides this in the best way and is by far the most similar in design, ability and execution to DropBox and Google Drive. Find out more about Synology drive below:
The number of simultaneous or concurrent user that you can provide individual private cloud space to is only really limited by the NAS and the total available capacity, but even very very modest NAS systems at a few £100 can support hundreds of users at once.
Use Your NAS to Setup a Enterprise-Grade Surveillance System at Home or Work
Most people who are even vaguely aware of modern NAS will hear the word surveillance thrown around quite a lot. They sort of know that they can have some cameras about the place that can send recordings to their NAS drive, but above and beyond that, they don’t really know much about it, don’t know how easy it is and ultimately decide not to really look into it. However in the most modern examples of network-attached storage, not only do the big brands all include surveillance software that is genuinely on par with the best and most premium grade NVR and CCTV software (Milestone and Axis Nvr), but also the cost of IP cameras that connect to your home or office network cost way, WAY less than you think. Even the compatible range of cameras that you can use that are supported arrive in the thousands of models and as long as the camera supports ONVIF, it will work. Many affordable Wi-Fi cameras and even solar-powered cameras that connect to your NAS over the network internet can be purchased for as little as £30 and once connected to the NAS surveillance software, with its remote access architecture and easy-to-use graphical user interface, you can set up a surveillance and protective security system in your home/business for very little money than you already spent on the NAS. Here is how Synology Surveillance station and QNAP’s QVR Pro software compare. Just remember that both of these programs are included with the cost of your NAS, which brings any expense on your NVR setup even lower:
The maximum number of cameras you can run at any one time, the total picture quality and the size of recordings generated will depend on the power and size of your NAS, but even affordable one day NAS solutions can be quite effective as a surveillance network video recorder.
Use Your NAS to Create a Virtual Machine for Work, Rest and Play
The use of virtual machines (VMs) used to be something that was only deployed and understood by big business. However, in 2021/2022, they are now being used to a highly productive and effective degree by even small home users as remote connecting systems. In essence, a virtual machine is a digital image of a physical computer. It needs to live within the confines of another computer, in this case a NAS, but its hardware specifications are represented as digital equivalents and this virtual version of a computer can be accessed remotely via the network or internet. Many users who purchased network-attached storage devices simply for backups will one day find out that they are using a mere fraction of the total available hardware inside their NAS. A great way to take advantage of this hardware available and put it to better use while your NAS is on 24×7 is to create a virtual machine within the NAS and then use it for business use, for personal centralised computer use or even or numerous fun tasks. These can include testing an operating system that you’ve never used before, running a legacy operating system like Windows 98 or XP in order to play old games or software, or even create light Linux VMs to deploy bespoke custom applications and retro games via emulation software like Retroarch and LaunchBox. Virtual machines are now painfully easy to deploy and all of the current modern NAS brands include their own first past the VM software. Take a look below at how Synology and QNAP compare in virtual machine support on their mass.
A particular stand out of this is QNAP with three separate virtual machine tools (Virtualization Station, Linux Station and Container Station) and within each of them, the ability to simply download numerous virtual machine images (from within the software GUI) for near-instant deployment in around 2 clicks of the mouse. Taking care of the entire setup and allowing you to just start having fun or doing business with your new virtual machine.
Use Your NAS to Farm and Plot Chia Coin Cryptocurrency
Although many people would agree that the latest change in the cryptocurrency market towards more environmentally friendly methods is a good thing, there are plenty who would argue that the Chia cryptocurrency wave that is massively affecting the storage market right now is pretty dreadful. The appeal of taking advantage of high-performance SSD and high durability hard drives in order to plot and farm potential Chia coin is constantly growing in popularity and for those users that want to jump on this potentially lucrative bandwagon, many are not even aware that they already have the hardware to do so. As long as you have a NAS that supports multiple hard drives in a RAID storage array and allow the installation of containers, then your NAS can be used in the Chia crypto processes. Executing it is by no means straightforward and although it is easier on some NAS browns than others, it still does require you to have a decent amount of available storage space and a fairly decent array of default resources in the NAS at your disposal. Nevertheless, once you overcome over the initial steeper learning curve, afterwards your NAS is largely self-governed and you don’t have to interfere with the system in the running of Chai based processes. Take a look below at how to set up your chia machine on a QNAP NAS (QNAP UK have a great video on this):
It is also worth highlighting that QNAP even has a third-party app that you can install on your system to marginally make this process even easier. It is available in the unofficial app center, but worth a look:
Use your NAS for Medical Science and Human Innovation
Sometimes users can tend to feel a little guilty that the NAS they use simply for storage and backups is left on for days, weeks or months at a time. There is of course the matter of when your electricity bill arrives, which is arguably quite a small some thanks to modern efficient design, but there is nevertheless the feeling of the environmental impact and the fact that you are leaving a system to run idle between the sporadic times that you need access to its resources. NAS drives are not alone in this (though there is arguably more wasteful resource computer hardware out there) but to combat this there are actually several more altruistic ways in which you can use your NAS to help others and maybe the betterment of society. Currently, there are several different installable apps or deployable containers that you can install and run on your NAS system that (although modest in their power consumption) will allow the idle time that your NAS is left on to be used for a better purpose. From research into deciphering genetic and DNA coding to algorithms breaking and medical research, there are numerous different charitable and positive organisations out there that are able to take advantage of the aggregated extra hardware of hundreds and thousands of different machines remotely in efforts to achieve their goals.
If the idea of donating the unused resources of your NAS for more human benefiting methods interests you, use the links below to find out more (Click Below):
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This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
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on the articles when buying to provide advert revenue support or to donate/support the site below.Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
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Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
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Synology DSM vs QNAP QTS NAS Software & Hardware Comparison
Welcome back to the final part of my Synology vs QNAP NAS comparison, where I go through the main differences between the two biggest brands in the world of NAS in 2021/2022. So far we have covered the brand’s rhetoric, the hardware, the graphical user interface (GUI), how they approach storage, mobile applications, multimedia sharing/streaming and desktop clients! In this final part, I will be moving into much more business-led subjects to compare the Synology DSM NAS systems and the QNAP QTS NAS devices and then conclude with which areas either brand excelled, failed or are identical. Both brands have a fantastic range of backup tools for home users to enjoy (with Synology Hyper Backup and QNAP Hybrid Backup Sync being the too most popular of course), but we are seeing a real emergence of cloud integration on either platform, as software as a service (SaaS) grows in viability – with either brand shouting loudly how they are the perfect bare-metal system to run parallel (bare metal = hardware server that is sync’d with your cloud services, among other things). So today I want to discuss their support of SaaS services, Virtual Machine self-hosting and migration from the likes of VMware and Hyper-V and a better look at Surveillance on each platform, AI-supported services and more. It is ALOT to pack into our final part before we conclude, so let’s get started.
Synology DSM vs QNAP QTS NAS Software – Backup Tools
This is an interesting area to compare the Synology DSM and QNAP QTS NAS Software and services, as although at a balance it looks like the two brands provide the same functionality, there are a few tiny differences that (if you are not aware) may annoy yours later. As touched on early, the Synology NAS platform arrives with Hyper Backup and Active Backup Suite, whereas QNAP arrives with Hybrid Backup Sync and Hyper Data Protector. BOTH Synology and QNAP across their respective two apps each provide support of:
Multi-site backups that can be scheduled, have filters applied, utilize deduplication and support NAS-to-Cloud/NAS/USB/Folder operations
Can Backup VMs from VMware and Hyper V and (in the right format) restore the VM image on the brand-specific VM app on either brand NAS
Support Version retention on regular bare metal backups and VM backups
Guide you through a 3-2-1 Backup System using 1st party resources and applications only
Supports numerous backup protocols/methods that include RSync, RTRR, Differential backups and TCP BBR
So, that just about covers 95% of traditional and most frequently asked backup methods. However, this is where the brand’s differing ideas of what users want/need step in. The Synology Backup applications are definitely the better looking of the two, with the Hyper Backup tool being the more chewable/easy one of the two, supporting quite a few cloud platforms (which obviously giving their own C2 service a decent bit of space – can’t blame them), and active Backup Suite ramps things up a bit for business, allowing a larger degree of business targets/sources to implemented. One particularly attractive feature of Synology Active Backup Suite is the Google Workspace and Office 365 addons that are license-free (ie provisionally free) that allow you to connect and sync your cloud software services with the NAS to act as a SaaS local syncing system (besides subscription costs and security, internet downtime is the biggest Achilles heel of Office 365/Google Workspace). This is available on QNAP too (with BoXafe) but requires additional license fees for cloud connections. To counter this, although both Synology and QNAP support inline deduplication, the QNAP ZFS based QuTS Hero platform provides it to a much better degree right now, with additional QuDeDupe software and inline compression too (with saving in data being visible analytically) and even handles encrypted backups better with localized client software that you can install on your business devices.
There are lots more that could be covered here (Synology Drive and its client apps, QSync Pro and its improved mobile client-to-NAS services, etc) but these are when we move into the subject of synchronization, file streaming and are less about backups and more about remote level access and synchronicity in your storage. Although the QNAP Software is still very good for numerous backup methods, ZFS and its file transmission benefits still shine and the support of more kinds of 1st/3rd party external storage and cloud are available – the Synology Backup tools and services are a tad better divided between home and business needs with which services are included in Hyper Backup and Active Backup Suite respectively.
Why Choose Synology NAS? – Active Backup Suite, Hyper Backup, Licence Free Office 365/Google Workspace Sync and Synology C2
Why Choose QNAP NAS? – Hybrid Backup Sync, Many More Cloud Services Supported and Hyper Data Protector has Better Retention Policies
Synology DSM vs QNAP QTS NAS Software – Surveillance
Many users who are on the verge of buying a new NAS drive for home or business will often justify the purchase (to themselves or their finance manager) by factoring in that alongside the backup software safety, the multimedia streaming potential and potential saving versus long term cloud storage by ALSO considering using it as a Surveillance system. Both Synology and QNAP provide a genuine business class surveillance software package with their respective systems that allow you to utilize numerous IP Cameras, IP Speakers, network door locks and bring it all together with a single standalone security deck/feed that can be accessed locally over the network or remotely over the internet. Although both brands have done an incredible job with their respective software, over recent years we have seen a real divergence on how each brand has proceeded in their respective software. One very, VERY clear difference is that QNAP Surveillance gets spread across browser and local client app (windows, mac, phone, etc) less evenly, with adding cameras, extensively changing camera alert functions and customizing the setup being almost exclusively done in the web browser GUI but the local client allowing full camera access, PTZ control and actioning being almost exclusively on the client apps. Whereas Synology and Surveillance Station allow ALL of this to be done on the browser client and MOST of it to be possible on the desktop client app too. The Mobile client for QVR Pro and Surveillance station is a little more limited, but in terms of full software access, think the Synology platform keeps it a little more even. Here is a breakdown of the main benefits/PROs of each surveillance NAS software:
PROS of Synology Surveillance
PROS of QNAP Surveillance
Considerably Better Browser Access & Controls
Beter 3rd Party Software integration with the Surveillance station API
Better Camera Feed Accessibility in the Browser & Clients
Fast Search Runs remarkably Smoothly
LiveCam converts a Mobile to Live NVR IP Camera Feed
Share Live Feeds to YouTube for Fast/Easy Sharing
More Camera Licences (8x in QVR Pro)
Technically 3 Surveillance Platforms to Choose that vary in complexity
Better Client App Control and Analytics
Local KVM (Keyboard/Video/Mouse) Support
AI Surveillance services can be added on Integrated CPU NAS, Google TPU card or a GPU Card
USB Web Camera Support
CONS of Synology Surveillance
Only 2 Camera Licenses included
AI Surveillance Services are ONLY available on the DVA3221 NAS
Practically no KVM setup on Diskstaiton NAS systems
CONS of QNAP Surveillance
QVR Elite for QuTS Hero Only has 2x Licenses
Camera Feeds Cannot Natively be used and controlled by QVR Pro in the Browser
Bulk of AI Supported Services are Annual Subscription Fee-Based
Straight away, despite a rocky start, QNAP and QVR Pro grab a lot of the PROs back with their QTS QVR Pro version arriving with 8 Camera licenses (at the time of writing) which is massive compared with the 2x that Synology provides (bear in mind, a camera licence will cost between £30-50 depending on how big a multipack you buy). Likewise, the support of keyboard, video and mouse (thanks to QNAP NAS having HDMI on a large % of their systems) provides the means to interface with the system for surveillance if your network fails and the recordings are needed. Finally, a big, BIG appeal is that the AI-supported surveillance services that are growing in popularity in modern business class NVRs are available on QNAP NAS that has a decent enough embedded graphics CPU (i.e. an i3 and above), the google TPU M.2 Coral upgrade or a graphics card installed – whereas Synology has locked AI surveillance into ONLY two of their NAS systems that have a GPU card installed by default (and cost ALOT). These AI-supported services are pretty niche of course (facial recognition, people counting, zone management and object recognition) but still. many will find this hugely appealing. Here is my video breakdown comparing the two popular surveillance services for QNAP and Synology:
It is worth highlighting however that the AI-supported services on the QNAP QVR Platform are not technically ‘completely free’ and before you think that the Synology DVA3221 near £2K box is an overspend, it is worth highlighting that in order to use all the same AI-powered services on the QNAP NAS platform, you will need a NAS that either has a decent embedded CPU (starting at just over £1K for the QNAP TVS-472XT to start with) and/or a GPU card installed. Then you have to factor in the licences. Not just the camera licences (although both the DVA3221 and any QTS NAS have 8 camera licences for adding camera) but the license to use the AI services on the QVR Surveillance software. Somewhat annoyingly, QNAP has put each of the AI services (tracking faces, people recognition, AI recording analysis, Smart AI Door unlocking, etc) behind individual licenses that (for the most part) are all ‘annual’, so you will need to renew them (see below for current pricing and terms). This is quite a bitter pill to swallow in the long term and although the saving versus the Synology DVA system seems good at first, if you want to run a 4 Bay AI-Powered Surveillance system on the QNAP NAS system with 4-8 cameras, it ends up costing just as much (maybe even more once you factor in the annual fees) and only partially mitigated by the flexibility of the system you want to use.
Overall, it is pretty clear that QNAP gives the end-user ALOT in terms of surveillance for their money (although that licensing model structure gets a thumbs down from me), as well as allowing access to many modern AI CCTV services that Synology either choose to not pursue or only allow on a select few systems. Maybe you are reading this in the future and Synology have opened up this logic to allow ‘Synology supported GPU Cards’ to be installed, which would certainly give this comparison a different outcome, but there is no denying that the QVR Pro surveillance platform allows more flexibility in its setup. Alongside this, the QVR to software right now has a lot more camera licences included (though this drops to x2 on QVR Elite on the QuTS Hero platform – which though admittedly has higher performance on the local client integrated, is a bit of a shame) and many will end up seeing the potential savings being enough to overlook that Synology Surveillance station is the better Surveillance tool in terms of the GUI, supported service add ons and in how user-friendly it can be.
Why Choose Synology NAS? – Better Surveillance Software Overall, Especially in the Web Brower GUI
Why Choose QNAP NAS? – More Camera Licenses, QVR Pro has KVM Support, Wider AI Surveillance Support and Upgrade Options
Synology DSM vs QNAP QTS NAS Software – Virtual Machines
It wasn’t such a long time ago that the use of virtual machines (VMs) was exclusively in the business sector. The ability and utility to create a virtual and remotely accessible version of a computer (giving you need a terminal in order to utilize them in most cases) was simply not of use to the average home or even small business user. However fast forward to 2021/2022 and you find that they have accelerated in popularity, thanks to businesses requiring centralized data storage for both the convenience of duplicating computers AND to simplifying the backup/restore process. Then you have the simple appeal for prosumer or small business users to be able to create an emulated version of their own computer in order to access it anywhere in the work, run test with software/updates that they are hesitant to run on their core system OR simply to allow them to create an accessible VM of an operating system that can be run parallel to that of the core hardware (i.e. a Linux/Unbuntu VM that runs in a window, on a Windows/Mac matching). Most high-end business users in recent years have used one of two popular 3rd party client TOOLS for this, VMware vSphere and Hyper V (with other smaller tools like VirtualBox popping up). Where a NAS can be integrated into this is actually pretty cool, such as:
A NAS can be used as a backup target (with versioning, snapshots, etc) for the virtual machine, so you have a local restorable copy
A NAS can be used to run the core VM files as a remote target, whilst still using the 3rd Party Software
A NAS can have the 3rd Party VM data sent over to it and then the NAS can host the Virtual Machine in its very own premium VM Software
A NAS Can combine all three of the above to create a backup access point to a VM (in supported formats and correctly imported) that allows remote accessing VM users, in the event of disconnection or forced restoration, to switch over to the NAS based VM and continue working
Now it is worth highlighting that BOTH Synology and QNAP have excellent VM hosting applications, in Virtual Machine Manager and Virtualization Station respectively, which perform all of the above services, however, they do it in slightly different ways (involving other applications in the system that are integrated) but for VMware/HyperV, the restoration is arguably handled smoother with the Synology Virtual Machine tool and Active Backup Suite tool working together to allowing exclusive integration with Synology Virtual Machine Manager (VMM) as the temporary disaster recovery solution allows you to instantly restore services to the Synology storage server even when the production environment is down. QNAP have very similar services to this, but not the same fast, easy and integrated pass-over system. For a better understanding of the GUI of Synology Virtual Machine Manager vs QNAP Virtualization Station, take a look at the video below:
There are several very unique and arguable superior elements to the QNAP VM software that are worth highlighting. First off there is access to a VM marketplace from within the app that allows you to install Virtual Machines directly on the QNAP NAS without having to obtain the VM Image/ISO independently. These include firewall and network management virtual images such as Pfsense, RouterOS and Zabbix, but there is also a 3-click Windows VM installation option too. This allows users who just want to try out a Windows 7/8/10/Server VM before committing fully to a NAS based VM environment for business/home use and includes a 90-day trial (you can use your existing windows registered key/login if you want. Alongside this, there is also the improved VM-to-Hardware integration available on Synology Virtual Machine Manager and QNAP Virtualization station that allows you to connect USB ports to a VM and allow that virtual desktop environment to access physical local USB devices, however, QNAP takes this a noticeable degree further with the support of PCIe-to-VM connectivity that allows you to connect a Graphics card (or other suitable PCIe to that VM architecture) and allow the virtual environment to scale up considerably (perhaps for video editing or gaming, if the CPU is appropriate). Then there is the flexibility of setup on the QNAP, with Virtualization Station supporting a KVM environment and QVM (QNAP Virtual Machine) to allow a NAS with connected Keyboard, HDMI Video monitor and Mouse to have a local VM that can ALSO be accessed remotely too. Finally, QNAP has a dedicated Ubuntu application that allows you to create VMs of version 18, 19 or 20 of Ubuntu (the free Linux alternative to Windows and MacOS) in around 3-4 clicks of the mouse! This is a very rare occasion in this Synology vs QNAP comparison where I can genuinely 100% say that QNAP spent much, much more time working on 1st party support and Synology keeping it a little more openly supported with 3rd parties – though, given the maturity of the likes of VMware, this is understandable. This is also demonstrated on the subject of container image and deployment (if a VM is an entire OS, then a Container is an application or program that is running without an OS to live on to off) where the QNAP platform has its own Container Station application and download center/marketplace and Synology use the industry popular Docker tool.
Synology’s Virtual Machine Manager is a fantastic tool and definitely one that has enterprise users in its sights! With that improved integration with existing enterprise VM software providers in the market, they have made a very clear decision that their free VM software still has a business feel, whereas QNAP has shaped their VM tool to something more accessible for all tiers (though lacking the snap cloud-to-local VM deployment – which is a real shame). Much like AI surveillance on the QNAP platform, a few of the biggest features of Synology Virtual Machine Manager are license/subscription fee-based (which is a shame, but understandable given the target demographic and its scope when FULLY deployed, these include:
Synology VMM
(Free)
Synology VMM Pro
(License Required)
Supported Operating System
Windows, Linux, and Virtual DSM
Cluster Management
Included
Included
QoS Settings
Included
Included
CPU Overcommit
Physical CPU threads x2
Physical CPU threads x4
Max Virtual Switches
4
4096
Max Snapshots per VM
32
255
VM Share Links per Host
1
16
Remote Replication Plan
Not Included
Included
Remote Storage Migration
Not Included
Included
Run VM on Remote Host
Not Included
Included
High Availability
Not Included
Included
Live Migration
Not Included
Included
Overall, it is going to be a case of whether you are coming into the subject of virtual machines as a completely fresh start, coming from a moderately experienced background or are looking for a system to integrate into your already well established VMware or Microsoft VM environment. QNAP and Virtualization station provides a huge array of self-hosted VM deployment options, connecting with numerous 3rd party download centers to easily pull a VM image onto their system, restore an existing VM image, convert VMs into QNAP supported images and then allows you to integrate a greater deal of hardware resources towards them (GPU card, KVM, etc). They are certainly supporting those bigger VM platforms out there and allow backups, snapshots, faster restoration and making big moves into that SaaS and reducing downtime practices that businesses want, but this is where the Synology Virtual Machine Manager tools shine. With a grander focus on those Hyper-V/VMware VSphere established systems and presenting themselves as a failure and support system, they make their integration a great deal easier for companies to choose. They still take a big advantage by allowing a VM live backup to be stitched over to Synology Virtual Machine Manager as a viable recovery and restoration option, which is likely going to be the clincher for many.
Why Choose Synology NAS? – Synology Virtual Machine Manager is VERY intuative, Cloud VM-to-Local VM Migration & Restoration
Why Choose QNAP NAS? – QNAP Virtualization Station supports more OS/Formats, 3 Click VM download & Install, Dedicated VM tools for different VM Images and has Better Hardware Configuration Options Overall
Synology DSM vs QNAP QTS NAS Software – Conclusion
It’s been a very, VERY long road but we can finally look just how Synology DSM and QNAP QTS for NAS (as well as all the hardware and services in between) compare. There has been a long-running theme all the way through that where Synology has focused on FIRST-PARTY (i.e. Synology-brand) software and hardware priority, then supporting THIRD-PARTY services/hardware when they haven’t got a viable alternative in-house – to mixed degrees of popularity. Whereas QNAP has been a much more level playing field where they have released their own innovative hardware/software (occasionally a little too quickly) and singing its praises, but also tried to keep customization and flexibility for 3rd parties as open as possible and shouting loud-and-proud about that too – which can be a tad overwhelming for the less tech-savvy. Both brands have done an incredible job evolve their platforms as much as they have in 2021/2022, especially when Microsoft, Google and Amazon are pouring BILLIONS into the SaaS (and PaaS and IaaS – Platform and Infrastructure as a Service) in order to create entirely streamable ecosystems for businesses, with NAS brands like Synology and QNAP not only integrating with them but also thriving alongside them as a local/bare-metal failsafe.
These are all very lofty ideas and ones that most home or small business users will likely have little time for right now (aside from where NAS fits in with their Google/Office 365 office tools like documents, email and spreadsheets at a pinch) and for those users, who the NAS stands on its own two feet is what is going to matter most. Synology is earning its position in the market as the complete 1st party software and hardware package in 2021/2022, with a genuinely groundbreaking range of available services, but still managing to make NAS accessible for all in DSM 6.2/7.0. That said, the trends we are seeing in those sub-enterprise services that are slowly receding in support of popular 3rd party hardware, software and services, making using a Synology NAS alongside your own existing setup in a frictionless way cannot be ignored and leading some to think Synology is shifting their industry position towards something higher.
QNAP NAS on the other hand, although maybe trying to cover too many bases at once, is still trying to cover as much as it can to appear to their audience. Their support of considerably more 3rd party platforms/software/services, even when they have their own software available, is certainly admirable and aside from rather aggressive pricing on their QVR Pro surveillance platform, are still the better choice for those who want a much more adaptable and customizable platform. Its a pretty understandable fact that most people who buy a NAS will be arriving with an existing collection of software in their daily workflow (Office 365 for docs, Gmail for their email, Plex for their media, Chromebook for their commute, Skype/Whatsapp for their communication, TB3 for their editing, etc) and it has to be said that QNAP keeps a more open platform to adapt a NAS into this mix than Synology – occasionally less intuitively and not without a little setup-friction, but certainly to more customizable results.
Unsurprisingly, I am going to tell you that both Synology and QNAP NAS are good NAS brands and have earned their place at the top of the industry (whilst both making their own respective moves to integrate into the next tier – ie SaaS providers, Hyperscale environments and Boundless cloud storage), but there is no denying that no one brand has managed to do EVERYTHING to perfection. So, if in double, below is how I would recommend QNAP and Synology NAS to you, for each user case scenario and I hope this guide and my recommendations help you with your next big data storage purchase.
Why Choose Synology NAS?
Better Surveillance Software
More Intuative and User-Friendly Design
EXCELLENT 1st Party Alternative Apps to Existing 3rd Party Tools
(including Synology Chat, Mail, Office, Drive, Calendar and more)
Greater Support/Migration with VMware & Hyper-V
Better Redundant System Options (SHA)
Greater Support on Amazon Home Hardware
Synology Hybrid RAID for flexibility in Media Upgrades
BTRFS on Most systems
Longer Warranty Available on More Systems
First Party SSD and HDDs Available
Typically Quieter Operation
If you are thinking of buying a Synology NAS, please use the links below
Why Choose QNAP NAS?
Better 1st Party/Hosting Virtual Machines
Better Plex Media Server NAS
More Adaptable and Customizable
Wider Support of Surveillance using AI Recognition
EXCELLENT KVM Support
More Camera Licenses
ZFS or EXT4 File System Choice on many systems now
2.5Gbe Network Interfaces at 1Gbe Cost
Allows NVMe SSD Storage Pools and Volumes
Support of QTier for intelligent Data storage for Access
Greater 1st and 3rd Party Hardware Upgrade Compatibility
(including Graphics Cards, WiFi 6 and Thunderbolt)
If you are thinking of buying a QNAP NAS, please use the links below
Need More Help Choosing Between Synology or QNAP NAS?
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Synology DSM vs QNAP QTS NAS Software & Hardware Comparison
We continue with our comparison of the two biggest brands in Network Attached Storage (NAS) and after comparing how each brand presents their platform, how they differ in releases and hardware, then finally the web-based GUI. Today we are going to cover how Synology and QNAP NAS systems storage/configure your data storage, how they can be accessed via mobile devices and how each brand handles multimedia, shares files and presents that information in their range of applications. Both brands have evolved MASSIVELY in these areas as the hardware and software demands of NAS buyers have increased, with Synology once again choosing the streamlined, user-friendly and premium feeling (if a little limiting at times) approach, whilst QNAP is taking the customizable, configurable and wider supporting (if occasionally confusing for newbies) approach. So, let’s crack on with Part 2 in this Synology DSM and QNAP QTS NAS comparison.
If you missed part I or Part III, you can find them here below:
Synology DSM vs QNAP QTS NAS Software – Mobile Based GUI and Apps
Both Synology and QNAP have a wide range of mobile applications for iOS and Android – this should not be at all surprising! However, we are not just talking backup tools to make sure you do not lose your photos (although both have that backup tools, sync tools and file management tools that make mobile phone-based NAS access exceptionally easy and intuative), as both Synology and QNAP have applications that allow you to have tailored access to the NAS system depending on your access needs at the time (i.e a app specifically for photos, music, video, surveillance etc. The most popular apps are:
NAS Access Type
System Management
DS FInder
QManager
NAS File Management
DS File & Synology Drive
QFile, QSirch
General Phone Backup
DS Cloud
QSync Pro
Photography
DS Photo, Moments & Synology Photos
QPhotos & QuMagie
Video Streaming
DS Video
QVideo
Music Streaming
DS Audio
QMusic
Surveillance
DS CAM & Synology LiveCam
QVR Pro Client,
Downloading
DS Get
QGet
eMail
Synology MailPlus
QMail Client
Notes & To-Do Lists
DS Note
QNotes3
NAS-VPN Manager
Synology VPN Plus
QVPN
NAS Router Manager App
DS Router
QuRouter
Other/Misc
Synology Secure Sign in – Login 2 Step Authentication
Synology Chat – Synology Chat Service App
OceanTV Client – Karaoke Mobile Client
QContacts – Contacts and Connections Database
QRemote – HDMI enabled NAS Remote Control
DJ2 Client – Livestream NAS Manager
QMiix – Alternative to IFTTT client
KoiCast & Koi Talk – Video and Internet Call Client
Over the years, I have reviewed the majority of the core applications for system management, file management, backups, photos, music and video. Here are how each one faired and each video should give you a better understanding of how Synology DSM and QNAP QTS allow you to access your NAS drive o nthe go via your mobile in a much for data relevant way (click the video title to open in a new window on Youtube or watch them here in the article)
NAS Control and Accessibility
NAS Control and Accessibility
NAS File Management
NAS File Management
Photography
Photography
Video Media
Video Media
Music Media
Music Media
Surveillance and Camera Access
Surveillance and Camera Access
Even at a casual glance, it is clear that the Synology applications are more uniform across the board and have a greater degree of similarity to 3rd party applications (eg Synology Drive and Google Drive, Synology DS Video and Plex, Synology Chat and Skype), whereas QNAP applications (more recent apps are similar) seem to have noticeable differences in GUI and layouts that then require a pinch more time to learn individually. However, the QNAP mobile applications are almost all more customizable and allow a greater degree of control and customization – both in the individual applications and how they allow the end-user to control the NAS too. Despite the pros and cons in how each NAS brand has developed and executed their mobile applications, I would say the BIGGEST deciding factor for the end-user will be which platform they will predominantly access the NAS with – Desktop users will find the QNAP platform more geared towards desktop access, whereas the Synology Platform has spent more time bringing the mobile and desktop application experiences to the same standard and an exclusively mobile-based user or even one who will access 25% vs 75% mobile vs desktop will find the Synology platform considerably more intuitive and smooth.
Why Choose Synology NAS? – Intuative and Streamlined UI
Why Choose QNAP NAS? – More Apps and Greater Control
Synology DSM vs QNAP QTS NAS Software – Storage Options and GUI
Synology and QNAP are both storage targeted platforms. Sure, they have different ways of displaying that information, different ideas on how the user can control and access it and even differ pretty wildly on the whilst storage trends they choose to support in their ecosystems BUT they are both going to give you a remarkably evolved and capable network storage system for keeping your data safe. Much like the apps, GUI and access discussed up to this point, Synology and QNAP have shaped the storage options and configurations on their system very different in recent years and now have several unique and brand-specific factors to their systems that might well make the decision between them 10x easier.
Both QNAP QTS and Synology DSM NAS Drives Provide the following Storage Features:
Both NAS Systems Support Snapshots
Both NAS Systems Support Rsync, RTRR and Multi-Platform Backup Setups (Cloud, USB, NAS, etc)
Both NAS Systems Support Redundant Array of Independent Disks (RAID) on all hardware (Brand Differences though)
Both NAS Systems Can Connect to the Cloud
Both NAS Systems Support USB Drives
Both NAS Systems have Varied Expansion Options (Brand Differences though)
Both NAS Systems support SSD Caching (Brand Differences though)
Both NAS Systems Support SATA Hard Drives up to 18TB and 20TB
Both NAS Systems SATA SSDD Storage Pools
Both NAS Systems Support EXT4 amoung others (Brand Differences though)
Both NAS Systems support RAID Hot Spare Automation, which is when a spare HDD/SSD is initialized by the system but is unavailable for storage. Then, in the event of a drive failure, the system will automatically integrate the spare drive into the RAID for rebuilding
So, regardless of whether you buy Synology or QNAP NAS, you have a great deal of storage support available. However, there are a large number of brand SPECIFIC storage services and options that ONLY one brand of the two have. Let’s start with the Synology NAS DSM exclusive options.
Synology NAS, its Services and Features Provide the Following:
Synology Hybrid RAID – SHR is the fluid RAID system that allows you to mix the drive sizes and types in order to get the best possible capacity and storage as you upgrade the drives in the system lifespan
Synology systems for the most part (CPU and Memory dependant) arrive with BTRFS that is a file system that supports lower resource-consuming background snapshots, file self-healing and faster-shared folder cloning (other benefits too)
Synology C2 – Synology has its own first-party cloud service that can be synced with your Synology NAS with HybridShare (DSM 7.0) and allows a disaster recovery backup (subscription-based)
Synology Active Insight (Subscription Based) allows intelligent storage health and Synology monitoring send to admins and appropriate users with recommendations on resolution, repair or replacement
Synology has its own range of HDDs and SSDs in the HAT5300 (SATA 3.5″ hard drives), SAT5200 (2.5″ SATA SSDs) and SNV3400/SNV3500 (M.2 NVMe SSDs) that feature east firmware updates, high endurance. Some recent 2021 systems have compatibility largely reduced to just the Synology HDD range
So, as you can see, a large range of first-party prioritize storage that is still quite a capable list of support services, formats and hardware in terms of storage in a Synology NAS. None fo the above is currently supported/available from QNAP NAS, however, they have their own range of very unique and QNAP-ONLY available storage options. They are as follows.
QNAP NAS, its Services and Features Provide the Following:
QNAP NAS QTS and QuTS allow users to use NVMe SSDs for storage pools and volumes
QNAP NAS QuTS here allows ZFS as a file system choice which includes triple parity RAID, RAID 5/6 builds that take minutes, RAID ReSilvering, inline data compression (space saver) and inline data deduplication (saves 1 copy of files that are located in multiple locations in realtime)
QNAP Hybrid Mount and vJBOD allows you to connect many, many cloud storage providers (Synology HybridShare only allows Synology C2 cloud at the time of writing)
QNAP allows installation of HDDs/SSDs from Seagate, WD, Toshiba, etc on ALL of their NAS systems
QNAP has DA Drive Analyzer for real-time storage hardware health reports and automated background RAID repair with connected media drives (still in beta at the time of writing)
QNAP NAS QTS allows QTier, which allows the user to create a single storage pool that is comprised of HDD+SSD media and then the NAS system learns which files are accessed most and moves them to the fast storage media internally (not the same as caching with copies the files and more suitable to smaller files)
Much, MUCH larger degree of storage expansion chassis on QNAP, both in terms of the number of NAS hardware systems that CAN be expanded AND the range of expansions that arrive with USB 3.2 Gen 1, USB Gen 2 and a range of external SAS based connections that can go up to 5,000MBs+ externally
The QNAP Storage options unsurprisingly are a great deal more open (wider HDD/SSD support on all their hardware, wider cloud support on their cloud gateway software, expansion chassis and connections), however, Synology and its focus on the 1st party R&D results in stronger and more evolved ‘in house’ results (such as Synology Hybrid RAID, their own range of media that has unique options, btrfs integration on all apps, etc).
Why Choose Synology NAS? – BTRFS, Synology Hybrid RAID and Ease of Use
Synology DSM vs QNAP QTS NAS Software – Multimedia
Alot of home user and Prosumer users will look at purchasing a NAS for their multimedia collection. With digital media being largely mainstream and the decline of optical media in the last 15-20years (with the ease of transferring your DVDs and Blurays being incredibly easy and affordable), the appeal of buying a NAS as your very own ‘Netflix’ is pretty appealing! Unsurprisingly both Synology and QNAP have evolved a great deal in the area of multimedia streaming and sharing in recent years and although the core business of ‘playing files on your DLNA Smart TV, Amazon firestick, phone, home cinema, etc) is technically very similar on both QNAP and Synology, each brand has definitely gone their own way with regard to presentation, 3rd party hardware support and how photos/music/video are handled internally. I will also add that both Synology and QNAP support Plex Media Server, Emby, Jellyfin, iTunes and traditional file/folder level DLNA media streaming to a largely identical degree (with a few differences simply down to the hardware in each NAS release). Below are guides on both Synolgoy and QNAP and how they compare in terms of photography, music playback in the GUI and video streaming.
First, here is how Synology DSM and QNAP QTS compare with Photography:
Synology Advantages
Support of Live Photos/Gifs in the Browser/Apps
Excellent Cross-App Support with Drive
Synology Photos (beta) merges Photo Station & Moments
Next, this is how Synology DSM and QNAP QTS compare with Music and the browser GUI:
Synology Advantages
Support of DS Audio Skill on Amazon Alexa Voice Recognition
GUI Very Appealing
Better Config Options
Better Album Thumbnail Utilization (especially Mobile)
QNAP Advantages
Album/File+Folder Browsing
Better DLNA Streaming
Support of Local Speaker Connections
More 3rd Party Audio Applications
Support of more Formats, codecs and Compressions
Finally, we have how both Synology DSM and QNAP QTS compare with Video Media in the GUI:
Synology Advantages
Video Station/DS Video have VERY easy to use GUI
DS Video App available on FireTV / Amazon Firestick
Comparable to Plex and Emby
Intuative Setup for Libraries and Metadata resource connections
QNAP Advantages
Supports HDMI Out
More Media Server Players available
Better offline Transcoding Options
Cayin player option for H.265/HEVC 10bit Support
There is no avoiding that QNAP (for the most part) have a more ‘meat and potatoes’ user interface when it comes to music and video media, which is something that Synology have really poured money into with Synolgoy Video Station and Audio Station being comparable to Freemium services like plex Media Server and Whatsapp (thanks to enhanced metadata scraping and 1st party apps on Amazon FireTV and Alexa voice support in DS Video and DS Audio). In Photography, I think QNAP overall do a better job with their QuMagie platform allowing a greater degree of control, recognition, file/folder access and keeping it as 2 separate apps – at least at the time of writing!). Likewise, the multimedia console application on QNAP QTS is an absolute winner for me as the means to completely control ALL multimedia indexing, sharing and transcoding from a single portal point. It comes down to simply what kind of media you plan on watching, what device you want to watch it on and how much customization you plan on making!
Why Choose Synology NAS? – Video Station, DS Audio Alexa Voice Support – Choose for Amazon FireTV, Alexa and ‘Netflix-level’ video streaming
Why Choose QNAP NAS? – Multimedia Console control is Unparalleled, QuMagie provides better AI recognition and Custom Directories as standard. Also, H.265/HEVC 10bitplayback better with CAYIN player option
Click Below for PART III –Backup Tools, Surveillance, Virtual Machines and Conclusion
Why Choose Synology NAS?
Better Surveillance Software
More Intuative and User-Friendly Design
EXCELLENT 1st Party Alternative Apps to Existing 3rd Party Tools
(including Synology Chat, Mail, Office, Drive, Calendar and more)
Greater Support/Migration with VMware & Hyper-V
Better Redundant System Options (SHA)
Greater Support on Amazon Home Hardware
Synology Hybrid RAID for flexibility in Media Upgrades
BTRFS on Most systems
Longer Warranty Available on More Systems
First Party SSD and HDDs Available
Typically Quieter Operation
If you are thinking of buying a Synology NAS, please use the links below
Why Choose QNAP NAS?
Better 1st Party/Hosting Virtual Machines
Better Plex Media Server NAS
More Adaptable and Customizable
Wider Support of Surveillance using AI Recognition
EXCELLENT KVM Support
More Camera Licenses
ZFS or EXT4 File System Choice on many systems now
2.5Gbe Network Interfaces at 1Gbe Cost
Allows NVMe SSD Storage Pools and Volumes
Support of QTier for intelligent Data storage for Access
Greater 1st and 3rd Party Hardware Upgrade Compatibility
(including Graphics Cards, WiFi 6 and Thunderbolt)
If you are thinking of buying a QNAP NAS, please use the links below
Need More Help Choosing Between Synology or QNAP NAS?
Choosing the right data storage solution for your needs can be very intimidating and it’s never too late to ask for help. With options ranging from NAS to DAS, Thunderbolt to SAS and connecting everything up so you can access all your lovely data at the touch of a button can be a lot simpler than you think. If you want some tips, guidance or help with everything from compatibility to suitability of a solution for you, why not drop me a message below and I will get back to you as soon as possible with what you should go for, its suitability and the best place to get it. This service is designed without profit in mind and in order to help you with your data storage needs, so I will try to answer your questions as soon as possible.
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This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
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Need Advice on Data Storage from an Expert?
We want to keep the free advice on NASCompares FREE for as long as we can. Since this service started back in Jan '18, We have helped hundreds of users every month solve their storage woes, but we can only continue to do this with your support. So please do choose to buy at Amazon US and
Amazon UK
on the articles when buying to provide advert revenue support or to donate/support the site below.Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
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Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
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Synology DSM vs QNAP QTS NAS Software & Hardware Comparison
If you are looking at buying a new NAS drive (either as a first-time buyer or you can considering jumping from one brand to another), then the software that brands like Synology and QNAP include with your NAS purchase is always going to be an area of consideration. Many people just take for granted that the NAS system they buy will have ‘some kind of software’ included and that is enough to swing it for them to choose one NAS brand or the other. However, the reality is that QNAP and Synology are actually incredibly different systems in terms of the software design, priority of use, how that impacts the learning curve to the end-user and ultimately how suitable it will be for your needs. Even if you are a NAS Buyer that is going to mostly/exclusively use 3rd party software on your PC/Mac/Network Media hardware – you will still need to interact with the NAS software and graphical user interface (GUI) at the start and from time to time. So, although I have compared these two brands many, many times in the past, I rarely compare their software. This is because it evolves incredibly quickly and something set in stone today might well have changed within a month! So, let’s go through each of these popular NAS software systems and see how they compare, their strengths, their weaknesses and see if we can figure out which one is best for you!
Important – This is PART I of a three-part guide where I will compare the Synology NAS and QNAP NAS Platform on their software, their hardware and give you a better idea of how each brand tackles all the modern elements of network-attached storage in 2021/2022. This guide primarily covered Synology DSM 6.2 and QNAP QTS 4.5, however, DSM 7.0 and QuTS Hero will be referenced where appropriate. Despite the latter two platforms being available in beta at the time of writing or only higher-tier devices, I wanted to focus on the former as they are the ones that a larger number of users have used or will be using in the near future.
Synology DSM vs QNAP QTS NAS Software – Priorities
Before I go any further into this comparison of Synology DSM and QNAP QTS, it is worth just briefly talking about the company priorities of each and how this impacts their software, hardware and usability between different users. In short, Synology seemingly has three consistent core brand traits.
Synology NAS Brand and DSM Focus
First Party Priority in Hardware and Software – If they have a software/hardware tool that can do the same as a 3rd party alternative, they will always prioritize their own. In some cases (eg VMs, Cloud services, etc) they will also allow 3rd party support, but the clear emphasis on their own products in bare metal or DSM is undeniable. In other cases that will not support 3rd party alternatives, as they build their systems around their own products (eg newer rackmount releases and Synology HDDs, Memory upgrade modules, Synology C2 in HybridShare. etc)
Software Over Hardware – NAS systems are generally treated with a degree of scepticism by PC builders due to their arguable more modest specifications (CPU, Memory, etc) for the price tag. Although this is something that can be argued against with the fact that NAS are 24×7 systems that are storage prioritized, the Synology NAS systems do typically arrive with more modest specs than others (1Gbe for the most part, fewer upgrade options – especially in the 3rd party). The biggest reason for this is because the Synology NAS solutions are a much more software+hardware combined package than any other brand, with Synology investing considerably more in their software than anyone else. Later in the article, I will go through some stand out apps from them, but there is no denying that Synology PRIMARILY focuses on software and then get to work making sure the hardware in their systems can make the most of it.
Hiding/Removing Some Configuration/Customization options for Performance & Stability – This is likely the biggest area of contention for buyers of Synology NAS servers. The DSM platform is an incredibly slick system that (especially for something that you are accessing remotely over the network/internet) is fantastically responsive. Indeed, it is often easy to forget that the GUI and assets that you are managing are not local. Although a lot of credit has to be given to Synology for their R&D, it is also worth remembering that this is achieved in a number of hidden ways that people are less keen on. On the good side, they do this with intelligent memory caching and flushing all the time (with the system using more memory than strictly needed if it is available, then quickly flushing/emptying it when more current RAM demands rise), as well as (particularly in DSM 7) much better browser-based WebSocket tweaking than any other brands to increase latency and responsiveness. However, they also achieve this by forcing some (not all) applications to work from strict indexing rules (i.e files and resources you want to access for X application need to be in PRECISELY this directory and no other). So, sometimes using a certain first-party app (eg Synology Moments/Photos) mean you cannot store your data in any other location without missing out. Additionally, deeper levels of control and customization on some applications and services will be unavailable, so the high performing (if fractionally rigid) system software can operate as fast as possible. Most users will not even notice these things and unless you are a particularly adept IT enthusiast or run an especially nuanced network at work, these things can be forgiven by most.
QNAP on the other hand, although similar in a number of ways has a broader and more open platform. This typically means that a user who wants to create an especially bespoke setup, has lesser-known file formats to content with, wants to use their own software (with the NAS as a storage target) or just like to ‘have it their own way’ might prefer the QNAP QTS NAS ecosystem. Their brand priorities can be summarized as:
QNAP NAS Brand and QTS Focus
Balanced 1st Party and 3rd Party Software – You definitely get the feeling very early on when using QNAP NAS QTS software that they are trying to support as many types of user and utilities as possible – something that can come across as either incredibly versatile or a bit of a bombardment! QNAP and QTS have plenty of first-party applications included in the price of the NAS hardware (ranging from file management, smart multimedia management and backups, to business class services in VMs, Surveillance and Cloud Hybrid/Gateway tools to cover just a portion of them), but their support of 3rd party storage systems, software and being able to adapt to them is a big part of why some users choose them over Synology. The arguable rigid structure of Synology that maintains stability at the occasional cost of flexibility is absent here in favour of a much more open playing field for the end-user to shape the system towards their existing hardware/software. Just don’t expect it to be as easy in 1-2-3.
First To Release NAS Hardware – If you were to look at some of the BIGGEST innovations in the last 5 years of network-attached storage, then 95% of them were done by QNAP first! Late last year we saw QNAP unveil the TS-2490FU All NVMe U.2 and ZFS rackmount whilst everyone else in NAS was still pushing SATA/SAS EXT4/BTRFS solutions, QNAP introduced combined 10Gbe and NVMe SSD Combo cards first in their QM2 series, and QNAP changed the editing experience for many professional in video post-production with Thunderbolt-enabled NAS – in short, QNAP has been the first to the punch for most fo the game-changer in NAS as we know if for years. However, this is not always the best foot forward and some of their ‘first to the market’ innovations have taken time to really reach their peak. By that, I mean that some solutions arrive on the market in a somewhat barebones form that gets fleshed out over time, or is released in a form that (12-18 months later when brands like Synology jump on board) look limited/rough around the edges. QNAP are STILL the most innovative brand on the market, but occasionally a few of the more groundbreaking hardware could stand to be in the oven for a little longer. Below is an excellent example of this in how each brand approached 10G+NVMe combo cards, with the QNAP QM2 card and the Synology E10M20-T1 – released almost 18months+ apart, but with very, VERY clear build differences
Software Development On the Fly – Very similar to the hardware releases from QNAP getting there before everyone else (though a touch less polished), the same can be said for the application and service. However, the main difference is that 1) the software is included in the cost of your NAS, not a paid add-on/release and 2) these software innovations can be marginally excused with the label ‘beta’. On the one hand, the fact that QNAP has one of the most open and available beta programs allows users to experiment/test these new innovations very early and therefore take advantage of the benefits super early. On the other hand, that means that you can/will introduce quite a lot of beta software into your system – something that business users will be somewhat reluctant to do. Betas and Trials in NAS software (like any other platform for that matter) ARE a good thing and this has led to QNAP having a lot of services very early. Such as QNAP HybridMount, a hybrid cloud/NAS mounting system (not connect/sync, but actual localized integrated cloud storage) that allows you to bolt-on cloud storage like Google Drive, OneDrive, DropBox, etc and access with your NAS app services. Likewise, vJBOD allows you to bolt your NAS storage to a bigger storage platform like AWS, Google Cloud, Azure, Backblaze, etc and allows a cross-platform hybrid storage solution for an enterprise user. The list can go on for ages (QVR Face AI-Powered surveillance, BoXafe Cloud service sync with Google Workspace and Office 365, ZFS equipped QuTS Hero for systems that to-date only had EXT4, DA Drive Analyzer for enhanced drive health and failure prediction and more), ALL of these tools were in Beta for an extensive length of time (or still are) and although that means earlier access, this can sometimes result in a less cohesive platform compared with the controlled smoothness of Synology and DSM, which Does use Betas and Trials, but in a much, MUCH more controlled and limited fashion (eg DSM 7.0 beta).
The idea of Synology keeping thing concise/easier to understand (if a little limited to adapt) and QNAP giving you as much information and control as possible (occasionally to its own detriment) is a theme you are going to see over and over again when comparing DSM and QTS. In the past, I would often compare them like this: Synology is more like Console Gaming platforms (Playstation, XBox, Nintendo Switch, etc) and QNAP is more like PC ‘master race’ gamers. Synology/Console is a much more fixed and stable platform, games will have FPS locked by high, little mod/customization, higher price tag typically, BUT are much more reliable, have more uniform shared experiences and ultimately result in a smoother experience. QNAP/PC gaming on the other hand can require a higher learning curve for the components, require a little more configuration and results can differ from user to user (based on their hardware environment) BUT is better value for money, can result in SIGNIFICANTLY better performance and is considerably more adaptable and flexible. There are pros and cons on either side but the end-users expectations and willingness to invest in the setup will dictate a lot of the results!
Why Choose Synology NAS? – Smooth, Accessible, Easy to Learn
Why Choose QNAP NAS? – Adaptable, Capable and Wider Support Options
Synology DSM vs QNAP QTS NAS Software – Web-Based GUI
For most users, this will be the first real ways they interact with their new NAS system. The majority of users will access their NAS exclusively via mobile (with Some users evening using a mobile phone to initialize their NAS too – only available on Synology NAS) but to date, you still cannot match the configuration and control options that are available on the web-based GUI for both NAS brands. Synology DSM and QNAP QTS allow the user to access the NAS system over the network (or remotely with 1st party internet access portals in quickconnect and myqnapcloud) and over the years, these have started to resemble full operating system level control panels. Indeed, even though early versions of each looked the same with a different colour palette, now they are as distinct as Mac OS and Windows!
Something between them is always going to be consistent (as it would be foolish to reinvent the wheel and make their system unintuitive) such as the options button at the top left, desktop shortcuts, notifications at the top right, etc. But even a click look at a recent overview of DSM 7.0 in Beta and QuTS Hero will give you a good idea of how QNAP and Synology allow the user to control their system via the web browser.
The Synology DSM design feels very similar to that of Mac-based systems (especially in DSM 7.0), whereas the QNAP QTS design feels a little more ‘Android’ in how applications and options are presented. Of the two, I would say that Synology definitely feels a pinch more responsive and reactive to your clicks and mouse/keyboard commands, with QNAP QTS still feeling smooth for a network GUI (but when the screen gets busy, you feel a pinch of delay when flicking between apps and windows. QNAP QTS counters this by providing much more information on each screen (both graphical and analytical) that saves time selecting numerous areas of interest for the answer to your query as found in DSM from time to time. Of course, depending on your skill level or desire for clarity – this can be both a blessing and a curse. For example – the resource monitor on the Synology DSM software is concise, breaks the display into CPU+MEMORY+DISK+Bandwidth and if you want a little more information, you can dig a little deeper into each (with a lite CPU+Memory bar visible on the desktop at all times).
The QNAP QTS Resource monitor on the other hand provides a greater degree of information straight off the bat, allowing you to dig considerably deeper into the background processes (monitor/close as appropriate), but still providing more information per screen than any on the Synology DSM platform. Even the on-screen default resource monitor (clicking the speedometer dial at desktop) is more detailed than the actual DSM Resource monitor primary screen. If you are easily intimidated or just want to know how much memory ‘X’ app is using, then the QNAP offering will seem very ‘TMI’. However for those of you who use the resource monitor to see how far they can push the system, find out how much the system vs apps are using, troubleshoot or want to kill background processes – the QNAP Resource monitor will be exceptionally handy.
The logic that both Synology and QNAP provide to the end-user even in something as arguable pedestrian as a task manager will give you a decent idea of how they will be for you in practically every interaction moving forward. Below is a video on how each system compares in its graphical user interface, configuration and initial setup (users, folders, shares, etc):
In short, it comes back to that idea of control and customization. The Synology DSM Control is going to appeal more to new NAS users and those who want the system to just-shut-up-and-do-its-job! Whereas the QNAP QTS platform will throw more information (sometimes too much!) at you in the hopes that you can create a more bespoke and controllable environment.
Why Choose Synology NAS? – Easy to Use and Intuative
Why Choose QNAP NAS? – Better Analytics and Control
Click Below for PART II –Storage Control, Mobile Apps and Multimedia
Why Choose Synology NAS?
Better Surveillance Software
More Intuative and User-Friendly Design
EXCELLENT 1st Party Alternative Apps to Existing 3rd Party Tools
(including Synology Chat, Mail, Office, Drive, Calendar and more)
Greater Support/Migration with VMware & Hyper-V
Better Redundant System Options (SHA)
Greater Support on Amazon Home Hardware
Synology Hybrid RAID for flexibility in Media Upgrades
BTRFS on Most systems
Longer Warranty Available on More Systems
First Party SSD and HDDs Available
Typically Quieter Operation
If you are thinking of buying a Synology NAS, please use the links below
Why Choose QNAP NAS?
Better 1st Party/Hosting Virtual Machines
Better Plex Media Server NAS
More Adaptable and Customizable
Wider Support of Surveillance using AI Recognition
EXCELLENT KVM Support
More Camera Licenses
ZFS or EXT4 File System Choice on many systems now
2.5Gbe Network Interfaces at 1Gbe Cost
Allows NVMe SSD Storage Pools and Volumes
Support of QTier for intelligent Data storage for Access
Greater 1st and 3rd Party Hardware Upgrade Compatibility
(including Graphics Cards, WiFi 6 and Thunderbolt)
If you are thinking of buying a QNAP NAS, please use the links below
Need More Help Choosing Between Synology or QNAP NAS?
Choosing the right data storage solution for your needs can be very intimidating and it’s never too late to ask for help. With options ranging from NAS to DAS, Thunderbolt to SAS and connecting everything up so you can access all your lovely data at the touch of a button can be a lot simpler than you think. If you want some tips, guidance or help with everything from compatibility to suitability of a solution for you, why not drop me a message below and I will get back to you as soon as possible with what you should go for, its suitability and the best place to get it. This service is designed without profit in mind and in order to help you with your data storage needs, so I will try to answer your questions as soon as possible.
Articles Get Updated Regularly - Get an alert every time something gets added to this page!
Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
SEARCH IN THE BOX BELOW FOR NAS DEALS
Need Advice on Data Storage from an Expert?
We want to keep the free advice on NASCompares FREE for as long as we can. Since this service started back in Jan '18, We have helped hundreds of users every month solve their storage woes, but we can only continue to do this with your support. So please do choose to buy at Amazon US and
Amazon UK
on the articles when buying to provide advert revenue support or to donate/support the site below.Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
[contact-form-7]
Terms and Conditions
Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
WD My Cloud NAS or Synology/QNAP? Which Brand Should You Buy?
For many users, the first NAS they ever owned was the affordable and sturdy WD My Cloud NAS drive. From students and teachers to console gamers and small business, the WD My Cloud range of NAS devices was one of the earliest attempts by hardware manufacturers to bring the arguably tricky subject of home server ownership in an affordable and easy to use way. Indeed, in previous years I have recommended the WD My Cloud Pro P2100 and PR4100 NAS systems for use in Plex, low-level surveillance and prosumer home network storage. However, in the last few years brands like Synology and QNAP have absolutely dominated the home and small business NAS market with a large portfolio of solutions that effectively surpass the majority of WD NAS’ in every possible way. So, we sadly face the fact that given WD has not released a new generation of their My Cloud series for a number of years and desirability has begun to fall, many users are deciding on where to go with their data, whether it’s in a new NAS or upgrading on an older WD My Cloud system. Today I’m going to discuss which NAS brand you should choose when upgrading from a WD NAS and which manufacturer deserves your data.
Is WD My Cloud NAS Still Ok to Use?
It is important to highlight that this article is not about me saying the WD My Cloud range is bad, because it really isn’t and it is still one of the best bang for your buck NAS solutions you can buy right now in 2021 – as well as being remarkably user friendly for the first time NAS user! Additionally, with the majority of WD solutions arriving with bundled hard drives, a simple streamlined user interface and considerably better high street availability than any other brand, they are still a good solution. However, like most technology, the evolution and expectations in what it can do in the eyes of buyers change rapidly and although most other brands have pushed software and hardware innovation to some incredible lengths, the WD My Cloud NAS range has remained quite steadfast in its refusal to adapt. Although WD My Cloud is sturdy, safe, robust and makes no promises it cannot fulfil, in terms of what you can do with it and how you can evolve the system in its lifespan is tremendously limited. This along with some third party app brands not updating their applications for the WD NAS OS system has led to an increasing lack of support of these popular software platforms. Ultimately, the majority of people reading this are owners of a WD My Cloud NAS that are now looking to upgrade to something with a little more future-proofing and modern innovation. However, don’t overlook the fact that you can still use your WD My Cloud NAS as another tier of your backup strategy, by synchronising over the network or internet with numerous application methods available from WD themselves and others brands.
Better Alternative to WD My Cloud NAS for Software – Synology
Unsurprisingly, if you have been researching the subject of NAS and thinking of upgrading from a WD My Cloud NAS, then the name ‘Synology’ and its incredible software will almost certainly have appeared on your radar. Although the brand is not as establish or steeped in years as Western Digital, Synology is still over 20-years old and has produced hundreds of NAS solutions in their portfolio. The main difference between Synology and WD when it comes to NAS software is twofold. The first major difference is the first party software on offer. WD and it’s NAS OS have surprisingly thin software add-ons available, with most of the system abilities being classed more as day-to-day services – RAID functionality, USB backups, synchronised backups and low-level account control. WD-OS is very functional but it has not changed much in the last 5-6 years in terms of innovation and most of its key abilities are considered rather rudimentary in 2021/2022. Synology on the other hand includes its DSM (Diskstation Manager) software platform with every NAS, which is is the equivalent of an entire operating system comparable to a desktop OS that can be accessed via the web browser and numerous mobile apps. The Synology supports all of the services that the WD My Cloud does, but has also evolved every one of them into a central data ecosystem. The range of first-party services, applications and add-ons that Synology provide are extensive and cover surveillance, virtual machine deployment, intelligent multi-tier backups, bespoke email server deployment and more. Alongside this, DSM also provides applications that attempt to wrestle the user away from third-party desktop client apps for business. Examples include Synology Chat that serves as an alternative to Skype, Synology Office which serves as an alternative to Google Docs/Office 365, Synology Video Station is a popular alternative to Plex Media Server as well as an alternative to the slick and easy UI of Google Drive and Dropbox with Synology Drive. The evolution of Synology software where is genuinely unparallel and although QNAP is always getting closer, it is still going to be very impressive for the end-user when switching away from WD My Cloud NAS OS to DSM.
The second reason that the Synology NAS software platform is significantly superior to the WD NAS software is the support of third-party applications. WD NAS OS does have access to a small apps centre that includes easy installation of a few third-party applications. Although the majority of these have been all but abandoned in terms of updates and utility in recent years, one popular 3rd party application that most users a few years ago purchased the WD My Cloud NAS for was Plex media server. However updates on the Plex media server application on the WD NAS platform have slowed down and because this is a third-party application, you are heavily reliant on the manufacturer to develop updates for the WD NAS platform – something that has become increasingly less frequent from 2020 onwards. Synology NAS on the other hand supports significantly more third-party applications in it’s app center, as well as numerous custom apps that can be installed manually. There is certainly a few bits of bloatware in this application centre that can be overlooked, but nevertheless, there is still a good 30-40x third-party applications here that are worth your time and updated with more frequency than those found on the WD NAS platform. Equally, as the popularity of Synology NAS has increased, so has the amount of time that developers have spent on both the first and third-party applications for this platform and this combined with the improvements in mobile applications has led to the Synology NAS range being wildly superior to that of WD NAS My Cloud in software. Add to this that Synology also provides the option of BTRFS as a filesystem choice option with its file self-healing and lower resource-consuming snapshot creation, as well as the Synology Hybrid RAID (SHR) configuration for allowing mixed hard drive capacities, and the Synology NAS software is easily the preferred upgrade choice for those moving away from the WD My Cloud NAS platform for apps and services.
Better Alternative to WD My Cloud NAS for Performance – QNAP
The performance of a NAS drive will often be dictated by both the internal and external hardware available. The quantity and number of hard drives you install inside will always provide something of a performance boost, but overall the performance will always be dictated by the primary components that the brand chooses to use and the external connectivity that a system features by default. Each one of the WD My Cloud range of devices are very efficient, make the most of the hardware inside and are designed for smooth running with little or no intervention by the end-user at any point. However, it has to be said that the hardware featured inside pales in comparison to that of QNAP alternatives in the last few years. With the WD My Cloud series largely concentrating on an Intel Pentium processor from 2015/16, alongside several ARM processors in 32-bit and 64-bit, they are certainly comparable to a number of QNAP NAS systems in the TS-X31K, TS-51D and TS-53D Series. Unfortunately, they soon get surpassed in comparison to the wide array of more modern processors available in QNAP desktop systems that can range from Pentium Gold, Newer Gen Celeron and Ryzen, to Intel Core i5, i7 and Xeon. This disparity also extends to the memory available, with most WD My Cloud systems arriving with between 1-2GB of memory that cannot be upgraded – where has QNAP arrive with vast memory upgrade options and many models arriving with 4GB and 8GB by default.
The difference between QNAP and WD My Cloud is made even more clear when you learn that the majority of QNAP NAS systems also include M2 storage upgrade slots internally that allow you to install SSD in SATA or NVMe that can be used for an area of superfast storage, tiered storage for data to be scanned and moved to the most appropriate media source or for caching to allow frequently access data to be copied over to the SSD for improved performance in the files that need it most. Although the use of SSDs for intelligent caching is by no means a new feature of NAS, it is still something that WD My Cloud NAS has yet to integrate and something that QNAP NAS has applied to the majority of their hardware portfolio. So, with both the baseline level of hardware AND the upgradability of the internal hardware found in a QNAP NAS to be better than that found in WD My Cloud NAS, it’s a great upgrade for those that are interesting in improved internal performance in their next NAS purchase.
Better Alternative to WD My Cloud NAS for Connectivity – QNAP
The connectivity between the network-attached storage device and your local network hardware environment will massively dictate the speed at which your client devices can access your data for home or business use. Although there are a handful of more enterprise-level WD NAS solutions available, all of the WD My Cloud Feature 1Gbe with no means with which to upgrade that connectivity. Some NAS in the My Cloud range are a little better with dual 1Gbe RJ45 connections, but even then this is a small all edition that in 2021/2022 is less desirable than it once was. However if you are looking for the best possible external connectivity in a modern NAS when choosing from or upgrading from a WD My Cloud NAS, then QNAP have easily the best selection of external connectivity on even their modest hardware solutions available.
Rear of the WD My Cloud Pro PR4100
Rear of the QNAP TS-453D 4-Bay
Even on the 1/2-bay NAS solutions, you can find 2.5Gbe connectivity on a number of QNAP solution, which then scales progressively throughout their portfolio to multiple 2.5Gbe connections, 5Gbe connections and 10Gbe very easily while still maintaining a price point that remains compatible with that of even the biggest WD My Cloud solution. Then you have the fact that a number of QNAP solutions can be upgraded via PCIe or USB upgrade adaptors for more numerous external connectivity or at the enterprise level with larger bandwidth connections such as 25Gbe and 40Gbe of PCIe Gen 3 NICs for just a few £100s. Finally, there is the growing collection of Thunderbolt 3 equipped NAS systems from QNAP that allow a marginally more plug-and-play connection between the NAS and a thunderbolt 3 USB-C equipped client device. Ultimately QNAP NAS wildly outpaces the WD My Cloud range in terms of external connectivity and is arguably better for its external bandwidth than most NAS brands on the market today.
Better Alternative to WD My Cloud for Plex – Synology
As mentioned at the start of this article, many users purchased the WD My Cloud Pro NAS system as it was remarkably proficient at Plex Media Server, thanks to its choice of Pentium Processor and hardware transcoding in Plex as standard utilization. However, due to Plexnot frequently updating the WD NAS Media Server application in line with how the platform has evolved over time, the WD My Cloud Pro PR2100 and PR4100 have grown increasingly less proficient at Plex Media Server, leading to guides and support walkthroughs being needed to bridge the gap more informally and this has been one of the largest driving force for users wishing to trade away from a WD NAS and onto something a little more modern. When it comes to buying a NAS that is primarily used for Plex media server, for the sheer simplicity and Performance it is hard to argue with a Synology NAS as a better Plex media server. Although many would argue that a QNAP NAS would serve as a better Plex media server due to a higher class of CPU, the Synology NAS platform tends to get more out of the hardware at any given time in terms of efficiency which for most users and Plex media server is highly desirable for a stress-free, set up and forget architecture.
Here is my FULL Guide on Synology NAS for Plex in 2021 (Click Below):
The performance of Plex media server on a Synology NAS when compared with that of a WD My Cloud NAS though is not quite as clear-cut as you might like though. For a start, in order to take advantage of hardware transcoding on the Synology, you are going to need a paid Plex Pass, which may come as a real disappointment given that earlier revisions of Plex media server on the WD My Cloud allow Plex to use this CPU and hardware transcoding for free by default. However, the performance of this older Pentium in hardware transcoding is of a similar level to the software transcoding of the much newer Celeron found in the Synology recent diskstation releases – so this advantage can be largely negated. One final point that, although not applicable to everyone is still worth considering when looking at a NAS for Plex media server, is how the system utilises the hardware resources available between both the Plex application, other software services and the system in general. Plex media server in its recent 1.23 version consumes the majority of the hardware available on the WD My Cloud Pro system with even modest playback of 1080p media and is all but consumed by 4K files, leaving little or no resources for the rest of the NAS and it’s applications. The majority of Synology Plus Series Diskstation NAS systems, by comparison, thanks to using more modern hardware architecture and upgradeability in their design result in a smaller percentage of resource consumption buy Plex media server and therefore more fuel in the tank for other services too.
Better Alternative to WD My Cloud for Business – Synology
When network-attached storage was in its infancy, it was presented as a means for prosumers and small-medium business users to have an alternative to subscription-based Cloud services (DropBox, Google Drive, etc) with improved customizable security and larger capacities. Due to the nature of data and how it is the centre of all kinds of business in the last few decades, the idea of a business having its own server is hardly a new thing, given the importance of data retention and GDPR. However, the expectations from a business in what a server can do at even the most modest level have grown rapidly and a simple hard drive connected to the internet will simply not do! As mentioned earlier, the software available on the WD NAS OS platform is starting to look a little underwhelming in 2021, whereas Synology has invested heavily in software development for the NAS systems likely more than any other brand. This extends to more than the brand trying to ape popular business software and extends to numerous business class advantages and functions in even the comparatively small hardware options by comparison.
A business user already knows that a Synology NAS will be able to store the data in a centralised manner. However, Synology DSM also features business class surveillance with the Surveillance Station 8 platform that can easily rival that of enterprise-class NVR/CCTV utilities like Milestone. There is also the Active Backup Suite software that is included with every Synology NAS that is a licence free multi-platform backup and synchronisation tool that extends from NAS and server utilisation to Office 365 and Google workspace platforms. Moving forward there is also the Synology Virtual Machine Manager platform that not only allows you to deploy VM (virtual machine) images directly from your NAS, but also allows synchronisation and third party software OS migration from the likes of VMware and Hyper-V in just a handful of clicks. Thanks to services like these used in conjunction with the first party communication tools such as Synology Chat and Synology Mail, spreadsheet and document editing with Synology Office and even data pinning and on-the-fly streaming locally with Synology Drive for Mac and Windows – Synology provide an extensive range of business tools in their NAS software that is still a few steps ahead of practically any other brand.
Should I Choose Synology or QNAP NAS?
So, if you have reached this far in the article, you are likely wondering whether you should switch from a WD My Cloud NAS towards either a Synology or QNAP NAS? It’s a valid question, as both brands (especially in recent years) managed to carve their own very distinct design, the priority of build and available utilities for different end-users. Synology will always be the software optimized choice over hardware (60/40) and manages to get the very most possible out of comparatively less hardware in their own first-party applications. QNAP NAS on the other hand has more of a hardware focus (again 60/40) which means that they have a better 1t and 3rd party hardware balance when it comes to using their system in your environment. Synology is a solution that wants you to do things its way and in return gives you a smooth if safe and predictable outcome. QNAP NAS manages to be exceedingly customizable and adaptable and for those who take the time to tweak it, setup it up from scratch or adapt it to their 3rd party environment, can achieve much better results overall. Below is two videos that focus on each brand and key consideration on QNAP and Synology before you buy. Take a look:
Choosing A NAS – Need More Help?
So, those were the key considerations for those looking to buy a new NAS or looking to upgrade/migrate from an older NAS Drive. However, there is still so much that you may need to know to range from operating system compatibility, how to connect the NAS in the best way, ideal software and the best backup methods. If you still need help choosing the NAS solution for your needs, use the NASCompares free advice section below. It is completely free, is not a subscription service and is manned by real humans (two humans actually, me and Eddie). We promise impartial advice, recommendations based on your hardware and budget, and although it might take an extra day or two to answer your question, we will get back to you.
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