Work IQ is the intelligence layer behind Microsoft 365 Copilot that lets agents query and act on Microsoft 365 work data with the signed-in user's permissions. Custom and third-party agents consume it through APIs billed with
Copilot Credits, and you govern that usage in the
Microsoft 365 admin center. This article explains what Work IQ is, how access and compliance work, and which billing, spending, discovery, and MCP policy settings you manage as an administrator.
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