The Australian Treasury conducted an employee survey as part of a large-scale Microsoft 365 Copilot pilot program. The initially high expectations were significantly disappointed. Only a few users noticed AI providing any support in their daily work.

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In 2025, Microsoft will discontinue a long list of products and services. In recent days, the announcement of Skype’s shutdown has drawn significant attention. Additionally, other well-known apps like Outlook for Mac and Viva Goals will also be affected.

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Microsoft is introducing a new type of small language model (SLM) designed specifically for business scenarios. A recent announcement highlights several development partners and practical applications, including Bayer and Siemens Digital Industries Software. These models are intended for managing complex processes using natural language input.

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Many businesses hold back on upgrading Office applications. Office 2016, for example, remains a common office suite even in large corporations. According to a study by Intra2Net, over 80 percent of small and medium-sized businesses are using outdated Office apps that will no longer receive official Microsoft support after 2025.

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