Salesforce is expanding Agentforce across AWS and Google Cloud while introducing Enterprise AI Harness, a control layer for governing agents, models and enterprise data across multiple platforms. The integrations let agents use Salesforce context and workflows alongside AWS and Google Cloud services without forcing customers to move all their data or standardize on one model provider.

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Google Cloud’s us-central1-b outage stemmed from a maintenance mistake that disconnected every fiber path serving the affected zone. The September 1 incident left virtual machines unreachable and caused severe network degradation for more than four hours, despite the region’s multilayer redundancy.

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Google is pushing a more flexible pricing model for AI agents as companies struggle to control rapidly rising usage costs. The plan combines pay-as-you-go billing, token discounts of up to 20%, hard monthly spending caps, and a zero-cost base subscription—directly challenging Anthropic’s recurring seat fees and Microsoft’s separate usage licenses.

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