Review of the TerraMaster D5 Hybrid Storage System
In this review, we delve into the TerraMaster D5 Hybrid Storage System, a versatile and cost-effective solution designed to meet the diverse storage needs of both personal users and small businesses. Combining the high capacity of traditional HDDs with the rapid performance of NVMe SSDs, the D5 Hybrid offers an intriguing mix of speed and storage capabilities within a single device. It features user-friendly design elements like tool-free drive installation and moderate operational noise levels, all while leveraging USB 3.2 Gen 2 connectivity. This review explores the system’s specifications, performance, and overall value to help potential buyers determine if it aligns with their data storage and management requirements.
Good sustained performance (if you preferred that to \'Peak\' performance Low Power Use and Low Noise Good internal processor choices, especially for the price point NAS Supported, so can be used as a tiered expansion box Very simple to use Mac/Windows Supported (even worked connected to my Android phone!) Almost completely toolless Solid build and good \'feel\' Supports 8TB M.2 NVMes (Tested Addlink A95 8TB 2280 NVMe) HDD Bay 1+2 are RAID Supported Affordable!
CONS
Software is limited and Premium features require a subscription Peak performance is much lower than what you would expect, despite 3x1 speed (max 1GB) on each m.2 USB 10Gb/s is going to be a bummer for those thinking about the real speed that 3x m.2 SSDs could hit. Disappointing that there is no USB 3.2 Gen 2x2 (40Gb/s) or USB4/TB4 Version
Specification
Details
Dimensions
222 x 119 x 154 mm
Weight
1.3 kg
Power Supply
40 W (100V to 240V AC) 50/60 HZ, Single Phase
System Fan
80 mm x 80 mm x 25 mm (x1)
Maximum Noise Level
19.0 dB(A) (Using 2 SATA HDDs/SSDs in standby mode)
Compatible Disk Types
3.5″ SATA HDD, 2.5″ SATA HDD, 2.5″ SATA SSD
Compatible NVMe
M.2 2280 NVMe Slot (x3)
Raw Capacity
Up to 68 TB (22 TB HDD x 2 + 8 TB NVMe x 3)
Supported RAID Configurations
SINGLE DISK, JBOD, RAID 0, RAID 1
HDD Sleep Mode
Yes
Connectivity
USB3.2 Type-C gen2 (10Gbps), DC IN 12V Barrelport
Price
€239.99 – $219.99
Introduction to the TerraMaster D5 Hybrid
The TerraMaster D5 Hybrid is engineered to cater to the evolving demands of personal and small business storage by amalgamating traditional hard disk drives (HDDs) with the swift, modern NVMe solid-state drives (SSDs). This system includes two versatile SATA bays that support both 3.5″ and 2.5″ drives and three M.2 NVMe slots, offering a broad spectrum of storage options. It utilizes USB 3.2 Gen 2 connectivity, capable of reaching speeds up to 1000 MB/s. However, this setup prompts a discussion about the possible limitations of USB connectivity when used with high-performance storage technologies, potentially creating bottlenecks that could affect data transfer speeds.
Exploring the Design and Build
The D5 Hybrid showcases a durable and user-friendly design consistent with Terramaster’s latest NAS models. The system facilitates easy installation of drives with its tool-free “click and load” mechanism, suitable even for users without technical expertise.
The operational noise level is moderately low, which is a crucial consideration for use in shared spaces like small offices or home environments.
The storage solution accommodates up to two HDDs and three NVMe SSDs but opts out of including faster interface technologies such as Thunderbolt to maintain an affordable price point. This choice might restrict the performance potential of the system but makes the D5 Hybrid more accessible financially to a broader audience.
ASMedia and Realtek are two prominent players in the semiconductor industry, particularly known for their contributions to the development of chips that handle data connectivity and processing in various electronic devices.
ASMedia, a subsidiary of ASUS, specializes in high-speed interface technology, particularly USB and PCIe bridge solutions. Notably, their chips are pivotal in enhancing the performance of USB connections. For example, the ASM3042 is a significant advancement in their USB controller lineup, bridging PCI Express to USB3.2 and providing support for legacy USB functions. This chip showcases ASMedia’s capability to deliver high bandwidth and efficient power management, essential for maintaining low power consumption in various devices
In 2022, ASMedia became one of the first to introduce a USB4 host-controller, the ASM4242, designed to support high data transmission speeds up to 64 Gbps, making it backward compatible with Thunderbolt 3 and other protocols. The incorporation of ASMedia’s ASM4242, a high-performance USB4 host controller, into a device configuration represents a significant step towards future-proofing data transfer capabilities. The ASM4242 supports up to 64 Gbps of bandwidth, providing a robust solution for high-speed data, video, and power transmission over a single USB connection. This level of integration ensures that devices are not only meeting current standards but are also prepared for next-generation needs, with backward compatibility ensuring a broad range of device support.
Realtek’s contributions, while more commonly associated with their audio and network solutions, also extend to data interface technologies. Realtek chips are crucial for managing data transmission and ensuring compatibility across a vast ecosystem of computing and multimedia devices. Their technology helps to stabilize and optimize the data flow, critical for the functionality of hybrid storage systems where data integrity and speed are paramount.
Detailed Performance Assessment
The performance of the D5 Hybrid was meticulously tested under various configurations to truly understand its capabilities and limitations. Configuring the device with two Seagate 24TB Ironwolf Pro Series HDDs in a RAID 1 setup, the system demonstrated robust performance with peak write speeds reaching 262 MB/s. This configuration allowed for transferring 20 GB of data in slightly over two minutes.
When equipped with SSDs, the system’s performance increased notably. Using a single Kingston 500 GB M.2 NVMe SSD, the peak transfer speed observed was 572 MB/s, reducing the 20 GB data transfer time to around 1 minute and 14 seconds. Moreover, employing two Kingston DC600M enterprise-grade SATA SSDs in a RAID 1 configuration yielded the highest recorded speed of 630 MB/s, allowing for the fastest data transfer rate of just over a minute for 20 GB.
These tests underscore that although the D5 Hybrid doesn’t exhaust the full potential of its 10G external connection, it functions efficiently within the confines of its USB interface. This suggests a careful balance between performance and cost, ensuring adequate speed for standard tasks without the premium price tag associated with higher-end interfaces like Thunderbolt.
Is This a Comparative Market?
The D5 Hybrid is strategically positioned in the market to appeal to users who prioritize reliable performance over cutting-edge speed. It serves well for small to medium business applications, home offices, and creative professionals who require a dependable storage solution. The device offers an appealing alternative to more expensive options by providing sufficient speed for everyday tasks, including data backup and accessing large files, without compromising on quality or reliability.
Its cost-effectiveness paired with versatile storage capabilities makes the D5 Hybrid a formidable competitor in the hybrid storage market. It’s particularly attractive for budget-conscious buyers who still require a robust storage solution that can handle a mix of data types and usage scenarios.
Final Verdict and Conclusion of the Terramaster D5 Hybrid
The TerraMaster D5 Hybrid excels in blending the high capacity of HDDs with the quick data access speeds of SSDs, housed within a single, efficient unit. The system’s design emphasizes user-friendliness with features like tool-less drive installation and low operational noise, making it an excellent choice for a variety of settings, from busy office environments to quiet home use. However, potential users should weigh the impact of the USB 3.2 Gen 2 interface, which, while sufficient for many applications, might not meet the needs of those requiring the fastest possible data transfer speeds. The absence of Thunderbolt technology is a noted limitation, but this is reflected in the D5 Hybrid’s competitive pricing, which targets a segment of the market more concerned with value and reliability than with leading-edge performance. The TerraMaster D5 Hybrid offers a well-rounded solution for those seeking a storage system that combines large storage capacity with respectable speeds at a cost-effective price point. Its performance, although not pushing the upper limits of current technology, provides ample support for most professional and personal storage needs, making it a worthwhile investment for a broad range of users. The thoughtful design and practical features, coupled with the device’s solid build and reliable performance within its defined limits, establish the D5 Hybrid as a standout offering in its category.
PROs of the Terramaster D5 Hybrid
CONs of the Terramaster D5 Hybrid
Good sustained performance (if you preferred that to ‘Peak’ performance
Low Power Use and Low Noise
Good internal processor choices, especially for the price point
NAS Supported, so can be used as a tiered expansion box
Very simple to use
Mac/Windows Supported (even worked connected to my Android phone!)
Software is limited and Premium features require a subscription
Peak performance is much lower than what you would expect, despite 3×1 speed (max 1GB) on each m.2
USB 10Gb/s is going to be a bummer for those thinking about the real speed that 3x m.2 SSDs could hit. Disappointing that there is no USB 3.2 Gen 2×2 (40Gb/s) or USB4/TB4 Version
If you are thinking of buying a NAS or DAS system? Please use the links below if you found this article helpful, as it results in us at NASCompares receiving an affiliate fee from Amazon:
Need More Help Choosing the right storage soution?
Choosing the right data storage solution for your needs can be very intimidating and it’s never too late to ask for help. With options ranging from NAS to DAS, Thunderbolt to SAS and connecting everything up so you can access all your lovely data at the touch of a button can be a lot simpler than you think. If you want some tips, guidance or help with everything from compatibility to suitability of a solution for you, why not drop me a message below and I will get back to you as soon as possible with what you should go for, its suitability and the best place to get it. This service is designed without profit in mind and in order to help you with your data storage needs, so I will try to answer your questions as soon as possible.
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
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If you like this service, please consider supporting us.
We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
Or support us by using our affiliate links on Amazon UK and Amazon US
Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
The Flashstor and Flashstor 12 Pro Gen 2 from Asustor NAS
I do not think it would be an understatement to say that one of the stand-out devices in the world of NAS last year was the Asustor Flashstor NAS series, managing to hit a fantastic sweet spot for users looking at NVMe SSD NAS storage that arrived at an affordable pricepoint, whilst giving you tremendous value for money. Since then, several alternatives to buyers have appeared in the market to challenge it’s popularity and comparative dominance from the likes of QNAP, UGREEN and a slew of OS-free pre-built NAS solutions from mini PC companies. Nevertheless, Asustor seemingly held on to this market, regularly selling out of its Flashstor devices globally. So, inevitably, the brand was always going to be looking at ‘what’s next’ and that brings us to this – the Flashstor Gen 2. Arriving in a 6-Bay (FS6806T) and 12 Bay (FS6812X) form, this system is a less graphically focused and more throughput and performance-focused series that might be one of the most impressive desktop turnkey NAS devices for Flash that I have ever seen. Arrivnig with a beefy AMD CPU, ECC Memory support, 10GbE (possibly even 5GbE too – TBC), Gen 4 architecture for the M.2 slots and even USB 4 for good measure – the Flashstor Gen 2 seems to be a very confident response to the criticisms that were levelled at the original flashstor by those that wanted to squeeze more out of their SSDs! So, lets discuss this new exciting NAS system from Asustor.
The Asustor Flashstor Gen 2 – Internal Hardware
When I said that the Flashstor Gen 2 seeks to challenge some of the criticisms that were made at the original system, the bulk of these were about how much of the throughput that a RAID ready m.2 NVMe SSD system could be enjoyed by the end user. The original Flashstor series arrived with an Intel N5105 CPU (a quad-core Celeron) which although great for graphically demanding tasks and power efficiency, lacked a lot of the ‘umpf’ in terms of bandwidth speeds, lanes to allocate and raw power to get the most out of the SSDs inside. This newer flash system changes gears considerably and switches to an AMD-embedded Ryzen CPU that not only opens the door to Gen4 architecture (so each lane goes up from 1000MB/s to 2000MBs), but also allows for scaled-up memory quality and quality. Here is how the Flashstor 6 Gen 2 and Flashstor 12 Pro Gen 2 stack up on the internal hardware and storage:
TBC – But DDR5 and ECC Support Indicated(32GB TBC)
M.2 DRIVE SLOTS
6 x NVMe/SATA
12 x NVMe/SATA
HDD
N/A
N/A
MAXIMUM DRIVE BAYS WITH EXPANSION
14
20
SUPPORTS SINGLE VOLUME LARGER THAN 16TB
So, there is ALOT to unpack here! The star of the show here is the CPU. Choosing the right CPU for a NAS is, frankly, not easy! It would be SO easy to just lump in some beast desktop gamer PC processor, but the reality is that the CPU is a NAS that needs to be able to run 24×7, needs to be powerful enough to get the jobs done but at the same time not be TOO power hungry as it will cost a fortune to run.. oh.. and it needs to manage it’s temperature well and not get too hot that it throttles. Not enough? Oh it also needs to support ECC memory to ensure data integrity from things like bitrot. have plenty of cores and/or vCPUs for VM allocation and needs to be affordable. SERIOUSLY!!!
This is why the processor that the Flashstor Gen 2 arrives with is such a great choice! There will be those of you that will be disappointed in the lack of integrated graphics, but it’s worth highlighting that the Flashstor Gen 2 does not seem to be ‘replacing’ the Gen 1 model, but instead expanding the range – so those that want GFX will have the Celeron version. but those looking for a compact and powerful workhorse system will have the Flashstor Gen 2 version with its AMD Ryzen V3C14 processor to play with. This processor manages to crank to up to 3.8Ghz when needed, on it’s 4 core and 8 thread architecture (so, technically 8 virtual CPUs to play with on your containers and VMs). Likewise, die hard storage enthusiasts will be pleased to note that this CPU not only supports DDR5 memory but also ECC (Error Correction Code / Error Code Correction) up to 32GB. We are still yet to 100% confirm the base included level or memory and if it is soldered or SODIMM deployed, as well as the quantity included in the 6 and 12 Bay models respectively, but given the ‘Pro’ status of the 12 Bay, I would suggest it is going to be 32GB on that model and 4-16GB on the 6-Bay. Power consumption on this processor, despite it’s scale of capabilities, is also an impressively low 15 TDP according to AMD (with configuration possible to allow 15W and 25W TDP – but how much of this will translate to the Flashstor Gen 2 and ADM is still TBC). Also, a minor but important note, AMD have a fantastic reputation in their Embedded Ryzen series and this processor is slated for support till 2032, a HUGE change up for the 3-4yr support cycle by intel in a number of their Celeron processors. Here is how that CPU is broken down in the specs:
Product Line
AMD Ryzen Embedded V3000 Series
Model
V3C14
Release Date
September 27, 2022
Market
Desktop
Architecture
Zen 3+ (Rembrandt)
Socket
AMD Socket FP7
Foundry
TSMC
Process Size
6 nm
Package
FP7r2
Cores
4
Threads
8
Base Frequency
2.3 GHz
Turbo Frequency
Up to 3.8 GHz
TDP
15 W (configurable between 10-25W)
Memory Support
DDR5, up to 4800 MT/s, Dual-channel with ECC support
PCI-Express
Gen 4, 20 Lanes (CPU only)
Cache
L1: 64 KB per core, L2: 512 KB per core, L3: 8 MB (shared)
You might well have also spotted that this system arrives with 20 lanes of PCIe Gen 4 architecture – This is a HUGE scale up for the 9 Lanes of Gen 3 in the Flashstor Gen 1 series. This means that the Flashstor Gen 2 has more than double to lane allocation to distribute across the system AND those individual lanes are twice the bandwidth. Here is a diagram layout of this processor series by way of reference:
Although this will translate very well in terms of the connectivity that I will touch on later on, the impact on those individual M.2 NVMe bays is pretty awesome too! Each 2280 M.2 Bay (6x on the Flashstor 6 Gen 2, 12x on the Flashstor 12 Pro Gen2) is PCIe Gen 4×1 – so 2,000MB/s bandwidth potential on each SSD. Yes, this is still throttling things down, but I think most users who are considering 2-4 bays at 4×4 or 12 Bay at 4×1 are going to pick the latter for reasons of storage potential + the performance and redundancy benefits inherent in RAID. Also, as discussed at length in discussion/dispute with Asustor, as these SSDs are going to be at x1 speed, this also means that the heat generated by these SSDs is going to be reduced considerably too. As ADM allows for multiple storage pools, this will also be great to create multiple smaller ‘hot’ pools or create a tiered storage system comprising Gen 3 and Gen 4 drives to be more creative with your budget on Day 1.
(Images from Flashstor 12 Pro for guidance on the 12x M.2 NVMe on the Gen 2 Model)
Until we have the Flashstor Gen 2 system in the studio, we cannot really confirm to what extent Asustor have squeezed all the potential out of this CPU and bulk M.2 architecture, but even at a glance, this system has some phenomenally well-balanced hardware internally that will please ALOT of people hoping to make the switch from HDD to SSD server use or even Cloud and DIRECTLY onto flash NAS. But it’s not just what is on the inside that counts (sadly!), so we need to discuss the ports and connectivity, and how this improved architecture in the Gen 2 scales against its predecessor in the Flashstor series.
The Asustor Flashstor Gen 2 – Ports and Connections
The ports and connectivity that are afforded to the Flashstor Gen 2 is a significant scale up over the 2023 release Flashstor Gen 1, thanks of course to that new CPU and the extra lanes and bandwidth it provides. The 6 Bay ports and connectivity are still up for a little debate, but are looking increasingly likely to be 2x 5GbE connectivity (due to reports of the Lockstor Gen 3 system arriving with 5GbE at Computex in June), whereas the Flashstor 12 Pro Gen 2 has been officially confirmed to be 2x 10GbE – so 20Gb/s to play with externally. This still largely pales in comparison to the potential performance of those 12 Gen 4×1 SSDs in a RAID, but this is still a great amount of network bandwidth to play with. Here is what we know about the connectivity:
It’s not hugely surprising that the Gen 2 Flashstor series has an absence of the multimedia-friendly HDMI (and I assume the loss of the S/PDIF audio out), given the lack of integrated graphics. Likewise, neither system features a PCIe upgrade slot (or even the slowly emerging oCuLink connection). But this is more than made up for by the dual 10GbE connectivity (so double that o the Gen 1 12 Pro).
Given the history of Asustor effectively ‘doubling’ the hardware base on their system with each ‘gen’ upgrade (see the Nimbustor, Lockerstor and DriveStorage series throughout each Gen upgrade for numerous examples of this), the indications that the Flashstor 6 Gen 2 being 1x/2x 5GbE are pretty likely. The Lockerstor Gen 3 AS68 series that will be revealed at the same time next month (but almost certainly released much sooner) is arriving with 5GbE and the same CPU architecture as the Flashstor Gen2 series (arriving in 4, 6, 8 AND 10 configurations), so it’s pretty likely that this will extend across the FS68 series too.
There is also an improvement in USB connectivity, with the Flashstor Gen 2 featuring USB 4 connectivity (Type A or C TBH, Hopefully the latter), thanks to that Gen 4 architecture. Asustor already have some impressive USB expansion devices out there and it will be interesting to see the scope of how this quadruple perbandwidth port will be harnessed by the system compared with the exclusively USB 3.2 Gen 2 10Gb on the Gen 1 Flashstor series.
The Asustor Flashstor Gen 2 – Software
The Asustor Flashstor NAS arrives with the latest version of ADM included. Additionally, this software receives frequent updates to ensure that the software runs the very best it can on this system, as well as keeping up to date with security patches and application versions.Also Asustor has also highlighted that they will be launching ADM 5 (the latest revision) alongside these devices – still awaiting confirmation on Beta status or full incremental rollout. The NAS software is accessible via a web browser and displayed very much like a normal computer operating system (desktop, user accounts, customizable themes, file management, running multiple tasks in windows that can be switched in the native tabs), but there are also a range of desktop client tools for accessing the NAS on your local machine natively, as well as a whole bunch of mobile applications that allow tailored access from your phone/tablet in more task-specific means (eg a photo app for viewing pictures and creating phone backup routines, a video app for enjoying your movies and boxsets, surveillance app to access your cameras, etc). There is also a large range of support of 3rd party applications too in the ADM platform. Asustor is not as big a company as the likes of Synology and QNAP, whole put ALOT more money into their software development, but Asustor try to counter this by (when they do not have an in-house app) making native versions of 3rd party tools in their platform (example, they do not have a 1st party Virtual Machine app, but DO include huge support for VirtualBox). The platform is not quite as fully featured as DSM and QTS, but it is still a very smooth and accessible software platform. The app center has a few more 3rd party applications and slightly crowbarred software (eg the Amazon Media and Streaming service plugins) that is not updated up the original uploaders anywhere near enough (leading to running issues on these tools), but the 1st party apps run very well. The big takeaway on the Asustor software and it’s services is that the standard class of expected features of a modern NAS in 2024+ are here and run exactly as you would want, it is just some of the additional ones that other platforms have doubled down on (such as AI-related services in Photography and Surveillance for example) that are a little lacking. That said, the brand has definitely ramped up a number of the key security protocols and settings in the default setup. But what about 3rd party OS? What is the Asustor position on this?
Asustor have been surprisingly fluid on this one in the last 18 months. Originally, they (along with the bulk of NAS vendors) were steadfast in their position of “if you install a 3rd party OS such as UnRAID or TrueNAS, it will invalidate your warranty”. However, this position has now changed and they are continuing to support users who opt for 3rd party NAS OS installations, but with the caveat that if that software actively harms the system and/or results in the system being deployed in a fashion outside of what they guarantee the system to operate under (eg, the 3rd party NAS OS software automatically or manually overclocks the heck out of the processor and cooks it! Or overwrites the internal eMMC flash module that contains the ADM bootloader) they will not be able to offer support. I think this is pretty reasonable. However, it is ALSO worth keeping in mind that the Flashstor Gen 2 series is built using a non-integrated gfx CPU, so there is the question of 3rd party NAS installation without a KVM/Visual output and/or BIOS access – but there ARE ways and means to get around this of course!
The Asustor Flashstor Gen 2 – Price and Release
The Pricing and intended launch date for the Asustor Flashstor Gen 2 series is INCREDIBLY vague right now at the time of writing. On the one hand, it would appear that the Flashstor Gen 2 is NOT intended to ‘replace’ the Flashstor Gen 1, but expand the range. This is a good thing in terms of the brand and it’s commitment, but also means that we have practically no idea about how and when the system will arrive and how the brand will price the unit. The Flashstor 6 and Flashstor 12 Pro were incredibly well priced at launch (not ‘cheap’ but excellent value, at $499 and $799 respectively). Realistically, I think we are going to see these devices roll out at (estimated) $599 and $999 at the very least, given their relative rarity in the market at the scale/configuration. Launch is much harder to predict, as alongside the launch of these devices relative to ADM 5 and little-to-no resources online on these right now would suggest a mid-late Q3 release (so August-September EARLIEST). Again, this is mostly speculation, but realistic. We will almost certainly be seeing the bigger names in NAS rolling out some hot hardware for their 2024/2025 generation, as several popular series from Asustor, Synology, QNAP and Terramaster all are crossing the 2 year refresh cycle line this year, which tends to trigger a new release. That said, Asustor have shot a very clear and confident ‘first shot’ in the Flashstor Gen 2 and given the popularity, dominance and good will that was achieved with their Flashstor pipping everyone else to the post, it’s a very smart move to expand this series as soon as possible. I sincerely look forward to having this device in for review soon! Stay tuned!
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
[contact-form-7]
TRY CHAT Terms and Conditions
If you like this service, please consider supporting us.
We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
Or support us by using our affiliate links on Amazon UK and Amazon US
Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
Most people who own a NAS drive, for business or for pleasure, will realise very early on that the software that these systems arrive with is more than just simple file/folder storage access. In particular, the QNAP QTS system software and services is one that has evolved a great deal over the years and has now found a pretty good balance between providing a user-friendly GUI experience and providing a good degree of system/storage information when needed. Add to this that QNAP has generally been the first to market when it comes to innovation in the NAS industry (sometimes a little sooner than some might like!) and this has led to them introducing a number of key applications in the past before their competitors in NAS (HybridMount, vJBOD, Container Station, Linux Station and Multimedia Console to name a few) in their previous versions of QTS. QNAP is now going to provide users access, test and provide feedback on QTS 5.2. The Beta of QTS 5.2 is now available to download from QNAP HERE and along with numerous background improvements, there are several new application service upgrades, new security improvements, dedicated SMB portal, additional storage and snapshot integration/improvements and thumbnail/file indexing enhancements. Let’s discuss the QNAP QTS 5.2 beta and see what’s new.
You can download the QNAP QTS 5.2 Beta HERE (select your NAS first)
Important – Get Your Backups in Order First!
REALLY IMPORTANT – If you want to go ahead and try out the QNAP QTS 5.2 Beta, double and TRIPLE check that your backups are in order. QTS 5.2 is a beta i.e not a finished operating system and needs to be treated as such. Do not use it for hot data or integral data! You can use the video below that covers all the different ways to backup your NAS, as well as created Sync connections with cloud/NAS devices to ensure that you have your 3-2-1 backup system in place!
On some newer NAS models, QTS can now be used to automatically restore disks that are accidentally disconnected from the system. Enabling this feature will help speed up RAID group rebuilds and improve overall storage stability, but may slightly affect write performance. You can go to [Control Panel] > [System] > [Hardware Settings] > [General Settings] > [Enable Disk Automatic Recovery] to make this setting.
If you change this setting, connected devices that support this feature will be affected. To confirm whether the NAS or connected device supports this feature, go to “System Status” > “Hardware Information”, select the NAS or device, and then confirm whether “Automatic Disk Recovery” is on the feature list.
Snapshot size calculation can be performed to facilitate space management
It is now possible to calculate how much space is occupied by snapshots taken in a volume or LUN within a specified time range. The generated report includes an adjustable graph to determine how much space would be freed by deleting a specified snapshot. This feature is useful when you are running out of space and need to decide which snapshots to delete.
To use this function, please go to [Storage and Snapshot Manager] > [Storage Space] > [Storage/Snapshot], find the volume or LUN with the snapshot, and click the snapshot icon to open the [Snapshot Administrator] window , then click Calculate Size to open the Calculate Snapshot Size window.
Supports TCG Ruby Self-Encrypting Disk (SED)
In addition to TCG Opal and TCG Enterprise SED, users can now install and use TCG Ruby SED to meet the latest data security requirements of enterprises and data centers.
You can refer to apps installed on other devices and directly choose which ones to install.
You can now browse the list of installed applications on all devices linked to your QNAP ID and select which applications to install. To view apps installed on other devices, go to the App Center, click Install in the upper right corner, and select Apps Installed on All Devices.
If the devices have been registered as organizational devices in myQNAPcloud, you can manage the applications on these devices in [ AMIZ Cloud ] > [Device Applications]. It can be used to centrally manage applications on various devices belonging to the same organization.
Adopts OpenSSL 3.0 for enhanced security and improved performance
We’ve updated OpenSSL to version 3.0, improving cipher compilation performance, enhancing memory protection, and simplifying integration with modern APIs. The system response speed has been optimized and data protection has been strengthened to improve user experience.
Sync to disk immediately when requested by an SMB client
There is now an option to synchronize data to disk immediately upon request from an SMB client. If this feature is enabled, cached data can be written back to a more stable storage space whenever necessary to improve the data integrity of the system. Please note that while disabling this option may improve read and write (I/O) performance, it may also increase the risk of data loss or corruption during a power outage or system failure.
To enable this option, go to Control Panel > Permissions > Shared Folders > Shared Folders, select the shared folder, and edit its properties.
Enhanced support for file thumbnails in File Station
In addition to media files and PDF files, File Station can now display thumbnails of Microsoft Office (Word, Excel, PowerPoint) and EML files (text-only emails). Now you can quickly know the approximate contents of various files even without opening the file. This function is especially useful when you need to find or select specific files from a large number of files; it can greatly improve the efficiency of file management.
You can enable file thumbnail display in [File Station] > [Settings] > [File]. To use this feature, you must first install Qsirch in the App Center.
ClamAV has become independent from the virus protection service
ClamAV is now a standalone application and consumes less memory resources than when it previously operated as a consolidated service. Standalone operation allows for faster scanning and less time required to react to security threats. But please note that to use the virus protection service, you must first install the ClamAV application in the App Center.
Reduced system startup and shutdown time
Improved the speed of starting and stopping applications during system startup, shutdown, and restart. The system is now more responsive when users perform power-related operations.
AD domain users can log in directly without entering the domain name
If you primarily access your NAS through a single AD domain, you can now easily log into your desktop without prefixing your domain name with your username. For example, now you only need to enter “myusername” instead of “mydomain\myusername”.
If multiple AD domains are used, or a domain user account is used to access the NAS in addition to the local account, please still enter the domain name when logging in with a domain user account.
Enhanced security for system administrator accounts
To enhance the overall security of the device and reduce the occurrence of brute force attacks, users are now prompted to create a new device whenever they restore or reset the device to factory defaults using the hardware reset button or the Control Panel Administrator account, or keep the non-default administrator account you are currently signed in to. In addition, the system automatically deactivates or strongly recommends that users deactivate the default system administrator account “admin”.
Direct read and write (I/O) is used in the core mode SMB resident program to improve read/write performance
We use direct read/write (I/O), which improves read/write performance when the core-mode SMB resident is enabled and all disks on the system device are NVMe SSDs.
To enable the core-mode SMB resident for Microsoft Networks, go to Control Panel > Network & File Services > Win/Mac/NFS/WebDAV > Microsoft Networks and make sure it is checked [Enable File Services for Microsoft Networks (SMB)]. Next, click “Advanced Options”, check “Enable Kernel Mode SMB Resident”, and click “Apply”. (Note: If the core-mode SMB resident is enabled, SMB encryption is disabled.)
SMB service has become a standalone application
Microsoft Networking (SMB) is now a standalone application that can be updated separately in the App Center, called SMB Service, and can be accessed remotely via the Microsoft Networking (SMB) and Common Internet File System (CIFS) protocols. Access files and folders on QNAP devices.
To enable the SMB service, you must first go to [Control Panel] > [Network & File Services] > [Win/Mac/NFS/WebDAV] > [Microsoft Network (SMB)] to enable the file service of Microsoft Network ( SMB).
Editable iSCSI target IQN
When or after an iSCSI target is created, the target’sIQN (iSCSI Qualified Name) can now be edited. To edit the IQN of an existing target, you must first disconnect all connections to the target, then go to iSCSI & Fiber Channel > iSCSI Storage, select the target, and click Actions > Edit . The maximum IQN length is 128 characters.
What are the QNAP QTS 5.2 Changes in full?
Users can now select what apps to install by browsing the list of installed apps on any devices connected to their QNAP IDs. To access this feature, go the the App Center, click the “Install” icon in the top-right corner, and then select “Apps Installed on All Devices”.
Added a setting on certain device models for enabling disk auto recovery, which automatically reconnects any disks that have been unintentionally disconnected from the system. The setting can be found in Control Panel > System > Hardware > General.
File Station now supports the multimedia file formats WebM and WebP.
Detailed event logs and access logs related to share links are now available.
In File Station, thumbnail display is now available and configurable for Microsoft Office and EML files.
Users can now configure 802.1X authentication for greater network security. SAMBA
Added a shared folder setting which allows the system to immediately synchronize data to disks when requested by SMB clients, thereby enhancing data integrity. You can enable the setting on a shared folder by editing its properties in Control Panel > Privilege > Shared Folders > Shared Folder.
Microsoft Networking (SMB) service is now a standalone application called SMB Service, which can be updated independently. SMB Service enables remote access to your QNAP device files and folders via the Microsoft Networking (SMB) and Common Internet File System (CIFS) protocols. To enable SMB Service, you must enable Microsoft Networking in Control Panel. Snapshot& Snapshots
You can now calculate the size of snapshots in a volume or LUN that were taken within a specified time period. This feature can help you determine how much space you can free up by deleting a certain number of snapshots. To use this feature, open the “Snapshot Manager” window of a volume or LUN, and then click “Calculate Size”.
Added support for TCG Ruby SEDs.
Administrators can now disable 2-step verification for a user in Control Panel > System > Security > 2-Step Verification.
To enhance device security, when you initiate restoring a device to factory default in Control Panel, you are now prompted to create a new administrator account or to retain the currently logged-in administrator account, and the default administrator account “admin” will be disabled.
Administrators can now choose to skip a firmware update when the firmware update notification appears upon desktop login.
Optimized the desktop loading speed.
To increase device security, after restoring a device to factory default using the hardware reset button, and then logging in with the default administrator account “admin”, you are now prompted to create a new administrator account and to disable the “admin” account.
Added support for copying and pasting security code (TOTP) credentials when configuring 2-step verification.
If you access your NAS primarily through a single AD domain only, you can now conveniently log in to the desktop without including the domain name in front of your username. For example, you can now enter “myusername” instead of “mydomain\myusername”. (Note: However, if you use multiple AD domains or use both local and domain user accounts to access your NAS, you should still specify the domain name when logging in with a domain user account.) iSCSI&FC
You can now edit an iSCSI target’s IQN during or after target creation (maximum 128 characters). To edit an existing target’s IQN, you must first disconnect all connections to the target, and then go to iSCSI & Fibre Channel > iSCSI Storage, select the target, and click Action > Modify.
Users can now copy all network information (including IPv4, IPv6, and hardware) of any physical adapter or virtual switch to the clipboard with a single button. Open Network & Virtual Switch, go to “Network” > “Interfaces” or “Virtual Switch”, identify an interface, click “More” > “Information”, and then click “Copy”.
Improved the calculation method and display of system memory information in Resource Monitor for greater clarity.
Enhanced the Network Connectivity Status Indicator (NCSI) service, which periodically checks the network connection status. You can now enable this setting and configure its checking target no matter whether you choose automatic or manual selection of the system default gateway. To configure NCSI, go to Network & Virtual Switch > Network > Interfaces > Interfaces, and then click System Default Gateway.
In the Volume Creation Wizard, the setting “Enable snapshot schedule and snapshot retention” is now disabled by default. This ensures that users who do not need snapshots will not unexpectedly encounter insufficient storage space caused by a large number of volume snapshots.
Improved the synchronization process for read-only SSD cache to optimize data read efficiency and reliability.
Optimized the RAID group resync speed for NVMe drives.
Users can now view detailed temperature information about their Seagate EXOS JBOD enclosures in Storage & Snapshots > Storage > Disks/VJBOD > NAS and Enclosure.
Added support for the newly upgraded QUSBCam (version 3.0.0, previous version known as QUSBCam2).
The ClamAV antivirus engine is now an independent application, allowing the Antivirus service to consume less memory and spend less time scanning files. Note that in order to use Antivirus, ClamAV must be installed in App Center.
The system now checks whether a new QNAP Software Terms of Use is available before performing a firmware update. Administrators must agree to the new terms to proceed with the firmware update. SAMBA
In Samba, Implemented direct I/O in the kernel-mode SMB daemon to enhance read and write performance. System
Improved the speed of starting and stopping applications during system startup, shutdown, and restart.
Applicable QNAP models that support the QTS 5.2 Beta?
Due to compatibility issues, please update your QVR Face Insight, QVR Face Link, or QVR Face Tiger to version 1.7.1 or later before updating QTS to version 5.2.0.
– Due to compatibility issues, QNAP NetBak Replicator is currently unable to establish an SFTP connection to a NAS running QTS 5.2.0.
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
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Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
Should You Back or Bail on the UGREEN NASync Kickstarter Campaign?
With the UGREEN NAS campaign drawing close to an end, I think a lot of users are wondering where exactly the UGREEN NAS system is at? So, SO many reviews online (more on how/why later), but it’s been a month – has the system got better, got worse? Do the comments in those reviews still hold water? I wanted to assemble a few of the earliest and more balanced reviewers I could find who have shared their thoughts on the UGREEN NAS online and chat to them a month later to get their further input on it. I assembled panel, consisting of Me (Robbie from NASCompares) ,Lauri from Tech Notice, Frank from WunderTech and Logan from TwoGuyzTech — to come back to the system and brand, to help users decide whether they should get off the fence and back it, keep continuing to back this Kickstarter Campaign, or ‘get off’ the hype train now before its too late. These three YouTube reviewers and myself were among the first to receive and review the NASync series more than a month ago. Although their reviews are now live, UGREEN have continued to roll out updates to the system software, posted comments and updates on their crowdfunding campaign and outlined a lot of their proposed plans for these new systems. How much of that is going to be present in the finished product, how much is long-term roadmap stuff and how much is just hot air, is up for debate.
I wanted to talk with these three reviewers 1 month later to discuss where they are at with the UGREEN NAS device they were sent, have things improved and their thoughts on what this means for the NAS market. The Kickstarter has been notably successful, raising nearly 5 million pounds with more than 12,000 backers, necessitating a critical and informed analysis for those considering investment. As good as all that sounds, a lot of users who backed this project a month ago at launch might be having cold feet and want to know where the product is ‘at’ now, as updates by UGREEN during the fundraising period have been a little sparse (though responding to commentors has been better). Likewise, there are going to be more cautious users who are still on the fence and just want to know where the NASync series is at ‘at the 11th hour’ before they choose to back this. So, here is the results of that discussion. Thanks again to Lauri, Frank and Logan for their time. None of us have been paid/sponsored by UGREEN for this content or our reviews, these are our own opinions (the good and the bad!).
VIDEO LINK
In a Rush? Here is the TL:DR on The UGREEN NAS 1 Month On
Logan @TwoGuyzTech – Logan, who provided the inaugural review of the DXP 4800 Plus model, begins by praising UGREEN’s capabilities in hardware manufacturing. He describes the unit as robust, featuring an impressive CPU setup with a unique configuration that lends itself well to demanding tasks. Despite this, Logan highlights significant discrepancies between the marketed and actual features—particularly the absence of Thunderbolt 4 support, despite promotional materials suggesting otherwise. This, he argues, could mislead potential buyers about the product’s capabilities. Expanding on hardware limitations, Logan critiques the system’s scalability and expansion potential. Unlike competitors like Synology, which allow for easy scalability through expansion units, UGREEN’s system lacks similar functionalities. This could deter users whose storage needs might grow. Moreover, the absence of a PCIe slot for adding extra network interfaces is seen as a missed opportunity to enhance the system’s connectivity and performance capabilities, potentially limiting its appeal to more advanced users.
Frank @Wundertech – Frank shifts the focus to the software side of the NAS. He appreciates UGREEN’s strategic decision to concentrate on core functionalities, which simplifies the user interface and system maintenance. This approach, according to Frank, allows for a more stable foundational system that can be incrementally improved through updates. However, he identifies critical deficiencies in the backup functionalities that are vital for NAS systems. Initially, the device was limited to basic R-Sync and proprietary UGREEN device backups, which he found inadequate. During his testing, Frank encountered significant issues with the SMB (Server Message Block) protocol, a standard service for file sharing over a network. He discovered that upon attempting to access the NAS via SMB, he had unrestricted access to all directories without needing authentication—a severe security flaw. This issue indicates that the NAS system might not enforce proper user authentication, potentially exposing sensitive data. Despite updates attempting to address these concerns, the initial oversight raises questions about the rigor of UGREEN’s software testing and security protocols.
Lauri @TheTechNotice – Lauri offers a broader critique of the tech industry’s trend towards launching unpolished products with the intent to issue fixes post-launch. He expresses his frustration with the UGREEN system, which was marketed as ready-to-use yet exhibited numerous software glitches and usability issues upon receipt. Basic functionalities like software updates and file access were problematic, echoing a “release now, fix later” approach that he finds unacceptable. Lauri also faced SMB-related challenges, albeit different from Frank’s. His attempts to connect to the NAS via SMB were thwarted by the system’s inability to map network drives or properly save SMB settings, suggesting deeper issues with the software’s network handling capabilities. These experiences highlight inconsistencies in the product’s performance, further complicating the potential user’s decision-making process.
Marketing Strategies, Consumer Impact and Conclusion – The panel extensively discusses UGREEN’s marketing strategy, noting the company’s decision to flood the market with review units. This approach, while ensuring widespread visibility, may dilute the impact of individual reviews and obscure critical feedback due to the sheer volume of content available. Such a strategy can mask the product’s deficiencies, making it difficult for potential buyers to gauge the system’s reliability and performance accurately. Concluding the discussion, the panel agrees that while UGREEN’s NAS hardware is commendably robust and well-designed, the software side lags in maturity and reliability. They stress the importance for potential backers to understand the ongoing development of the software, especially given the critical SMB issues and general lack of software polish at launch.
What did Lauri from TheTechNotice Think of the UGREEN NAS Range 1 Month on, How the Brand Approached the Market and His Experience with the Device?
Lauri from Tech Notice offers a unique perspective by critiquing not just the Ugreen NAS SYNC series but also the broader tech industry’s trend toward releasing products that are not fully vetted or complete. He starts his discussion by expressing a general dissatisfaction with the practice of launching products that are ostensibly unfinished, with the intention of resolving issues through later updates. This approach, he argues, places undue burden on consumers who expect a finished, fully functional product upon purchase. Lauri’s frustration is rooted in his personal experiences with the Ugreen NAS, which was marketed as ready-to-use but exhibited several software glitches and usability issues right out of the box. He details problems such as difficulties with software updates and accessing files—basic functionalities that were inconsistent or non-functional upon initial use. Such issues underscore a “release now, fix later” philosophy that he finds unacceptable, especially when consumers are not adequately forewarned about the state of the product.
Expanding on his critique, Lauri discusses his specific encounters with the SMB (Server Message Block) protocol within the Ugreen system. Unlike Frank’s experience where access was too permissive, Lauri faced the opposite problem: an inability to effectively map network drives or adjust SMB settings. This inconsistency in SMB protocol handling between units further illustrates the lack of uniformity and reliability in Ugreen’s software development, complicating the user experience and diminishing the product’s reliability. Moreover, Lauri notes the NAS’s aesthetic and physical design, acknowledging that while the hardware appears polished and well-designed, the software does not match this quality. This disparity leads to a jarring contrast between the product’s promising physical presentation and its underwhelming functional performance. He points out that such discrepancies can lead to consumer distrust, as the sleek design sets expectations that the software functionality currently does not meet.
Throughout his review, Lauri also touches upon the responsiveness of the company to feedback. While he notes some improvements following user complaints and updates, he emphasizes that the fundamental approach of rushing products to market remains a significant concern. This strategy, prevalent in the tech industry, often results in products that require considerable post-market modification to reach the standard expected by consumers at launch. Lauri’s assessment provides a critical analysis of the Ugreen NAS SYNC series, particularly highlighting the problematic industry trend of premature product releases. His insights stress the importance of aligning product functionality with consumer expectations and market standards. Lauri’s critique serves as a call to action for tech companies to prioritize thorough testing and development before launch, ensuring that products meet all advertised functionalities and security standards to foster trust and satisfaction among users.
You Can find out more about Lauri HEREon his YouTube Channel
How Did Frank from WunderTech Find his time with the UGREEN NAS System? Did He Encounter Problems and Would He Recommend it?
Frank from WunderTech begins his discussion by highlighting the strategic focus Ugreen has adopted in the development of their NAS SYNC series software. He appreciates the company’s deliberate choice to concentrate on refining core features instead of overloading the system with an extensive array of applications. This approach, he argues, facilitates a more stable base system that is easier for users to manage and for developers to troubleshoot and improve over time. It also aligns well with Ugreen’s apparent goal of making the NAS user-friendly and reliable in performing fundamental tasks. However, Frank identifies critical deficiencies in the system’s software, especially concerning its backup functionalities—an essential component for NAS systems. Initially, the device was constrained to basic R-Sync and backups to another proprietary Ugreen device. Such limitations significantly reduce the utility and appeal of the NAS for users who need versatile and robust backup solutions, which are critical for data integrity and disaster recovery. Frank notes that while subsequent software updates have introduced additional features like Docker, which broadens the system’s capabilities and appeal, the core issue with limited backup options remains a significant concern.
During his evaluation, Frank encountered severe issues with the SMB (Server Message Block) protocol, a standard service in NAS systems for sharing files over networks. He was startled to find that upon attempting to access the NAS via SMB, he had unrestricted access to all directories without needing any form of user authentication. This discovery points to a severe security oversight, exposing sensitive data to potential unauthorized access. Such a fundamental flaw in access control is troubling and raises questions about the robustness of Ugreen’s software security measures. Frank further discusses the implications of these security issues, emphasizing the risk they pose not only to data confidentiality but also to the overall trust in Ugreen’s product. He suggests that while the hardware may be solid, the software’s inability to ensure basic security protocols could deter potential users who prioritize data security. This aspect is crucial for businesses and individual users who rely on NAS systems to store sensitive or critical information.
Moreover, Frank appreciates the incremental software updates that Ugreen has been rolling out, which demonstrate the company’s commitment to addressing feedback and improving the product. He highlights a particular update that resolved some of the earlier problems with the backup options, albeit still not to the extent that he considers fully satisfactory. The addition of features like Docker is viewed positively as it indicates Ugreen’s responsiveness to user needs and their willingness to expand the system’s functionality over time. Frank’s analysis provides a detailed critique of the Ugreen NAS SYNC series from a software perspective. He credits the company for its focused and strategic approach to software development but underscores significant areas of concern, particularly around security and backup functionalities. His insights suggest that while the hardware may be competitive, the software requires substantial improvements to meet industry standards and user expectations, particularly in areas crucial for data security and flexibility in data management.
You Can find out more about Frank HEREon his YouTube Channel
What did Logan from TwoGuyzTech Think of the UGREEN NAS and where it is at 1 Month Later?
Logan from TwoGuyzTech, who provided the inaugural review of the DXP 4800 Plus model, begins his feedback by praising the robustness and overall hardware quality of Ugreen’s NAS system. He emphasizes the powerful CPU configuration, which features a single performance core along with four efficiency cores. This setup is particularly notable as it is uncommon in NAS systems within the same price bracket, offering potentially higher processing speeds and better handling of multiple tasks simultaneously. Despite the strong hardware foundation, Logan points out significant discrepancies between Ugreen’s marketing materials and the actual product features—specifically, the absence of Thunderbolt 4 support on half of the range, yet it was very prominent in the advertising (as was the 10GbE connectivity). This issue is not just a minor oversight; it’s a major deviation from what was advertised in terms of what some less knowledgable users would expect to receive, which could mislead potential buyers about the product’s capabilities. Logan stresses that such discrepancies could erode trust and satisfaction among consumers, who may feel they are not getting the full value as promised.
Further expanding on the product’s hardware, Logan notes that while the NAS performs well in its current state, the lack of scalability is a critical downside. He compares the Ugreen NAS SYNC series unfavorably with competitors like Synology, which offers easy scalability through additional expansion units. This limitation in Ugreen’s design means that users with increasing data storage needs would find the product less useful over time as their requirements grow. Logan also criticizes the absence of a PCIe slot, which would allow users to add additional network interfaces or other expansions. This feature is typically valued by advanced users who may need more customization or additional bandwidth for data-intensive tasks. The lack of such a feature further narrows the potential user base of the product, making it less appealing to a segment of the market that could benefit from greater connectivity options.
Addressing another aspect of hardware capability, Logan discusses the system’s input/output options. While he acknowledges that the NAS provides adequate I/O ports that should meet the needs of most users, he points out that the implementation of these ports could have been optimized better to enhance performance further. This feedback suggests a missed opportunity to maximize the hardware’s potential, which could have differentiated the Ugreen NAS SYNC series more clearly from its competitors. Logan’s detailed review provides a nuanced perspective on the Ugreen NAS SYNC series. While he commends the robust hardware and CPU design, he is critical of the marketing misrepresentations and the system’s limitations in scalability and expansion. His feedback underscores the importance of aligning marketing messages with actual product capabilities and designing with future scalability in mind to meet the evolving needs of users.
You Can find out more about Logan HEREon his YouTube Channel
How UGREEN have Approached Marketing and Launching the NASync Series – Good or Bad?
The UGREEN NAS SYNC series marketing strategy reflects a robust and aggressive approach aimed at capturing market attention quickly and broadly. UGREEN’s decision to distribute a large number of review units (possibly in the hundreds in just a matter of weeks) prior to the completion of its Kickstarter campaign ensured that the product received widespread visibility across various media platforms. This saturation strategy is not uncommon in the tech industry but stands out due to the volume of units distributed and the breadth of coverage sought. From a marketing perspective, this approach can significantly amplify product awareness and generate buzz, creating a groundswell of potential customer interest and engagement early in the product lifecycle – choosing to spend their ‘marketing budget’ on sending products to small-niche reviewers and influences, rather than traditional online marketing and targeting bigger platforms. However, this aggressive marketing strategy also raises several concerns. One major issue discussed by the panel is the potential dilution of individual reviews’ impact. With so many reviews available, it becomes challenging for consumers to find consistent information and form a clear opinion about the product’s quality and reliability. This could inadvertently mask critical feedback that might be crucial for potential users making informed purchasing decisions. Additionally, by flooding the market with review units, UGREEN risks creating a perception that might not fully align with the user experience, particularly if the product under-delivers compared to what is seen in widespread positive reviews.
Moreover, there was always an inherent risk in UGREEN’s approach regarding consumer trust. If the product failed to meet the expectations set by its aggressive marketing, it could lead to customer dissatisfaction and damage the brand’s reputation in the long run if a LARGE number of reviewers had encountered persistent issues and that would have been heavility publized in turn. Therefore we have to give them some credit for the courage of their convictions to trust that their product would not ‘hang itself’ in the court of public opinion, when sent at such high volume in a comparatively unfinished state. This is especially pertinent given the software issues highlighted during the panel discussion. The strategy of relying heavily on post-launch updates to address fundamental flaws—flaws that are sometimes glossed over due to the sheer volume of initial positive reviews—could backfire, leading to frustrated users who feel misled by the reviews they consulted before purchasing. While UGREEN’s marketing strategy for the NAS SYNC series has virtues in terms of reach and visibility, it also poses significant risks that hinge on the company’s ability to deliver a product that truly matches the expectations set forth in its widespread marketing campaign. The approach requires a delicate balance between aggressive marketing and product quality assurance to maintain and grow consumer trust. This all brings into question once again, why a brand this large has opted for crowdfunding through Kickstarter – as it is fairly clear that this is a product that is either (in terms of hardware) finished and in production already, or at the very least is more than ready for ‘pre order’ if it had been on sale at your local eShop. The marketing and ‘user interest’ benefits of Kickstarter are useful, but the ‘indie’ and ‘small business’ focus of crowdfunding continues to diminish!
Should You Back the UGREEN NAS Kickstarter? Or Should You Back Out Now?
Based on the detailed discussions from Frank, Lauri, Robbie, and Logan, the consensus on whether to recommend the UGREEN NAS SYNC series appears to be mixed and highly dependent on the specific needs and technical tolerance of potential users. Frank acknowledges the solid hardware and appreciates the strategic focus on core functionalities, which simplifies the user experience and system management. However, he is significantly concerned about the software’s maturity, particularly around security flaws with the SMB protocol and limited backup functionalities. Frank might recommend the NAS to tech-savvy users who are comfortable handling and potentially resolving these issues themselves, particularly those interested in leveraging the strong hardware by installing a third-party OS or those looking for a budget-friendly NAS solution that could improve over time with software updates.
Lauri, on the other hand, expresses strong reservations due to the “release now, fix later” philosophy he perceives in the tech industry, which he finds particularly evident in the UGREEN product. His experience with software glitches and poor user interface could deter him from recommending the NAS to users who expect a seamless, out-of-the-box experience. Lauri might only recommend this product to users who are enthusiasts or hobbyists who enjoy troubleshooting and have the patience to wait for potential fixes and updates that could eventually realize the hardware’s full potential.
Logan is broadly more positive about the system and, if the case of using a 3rd party OS (one you get over the installation hurdles) recommends the system. But still thinks that UGREEN could stand to be a little more clear in how the product is being presented, As a pre-built NAS product, especially at the crowdfunding price point, it’s hard to argue with. However, if/when the system crosses into traditional retail (with a loftier RRP), the virtues of the system’s value may well diminish and hopefully, UGREEN will maintain enthusiasm in the product range and software to roll in a phase 2, phase 3 and eventually an established product that can sand up next to the market leaders.
I (Robbie) acknowledge the potential of the hardware but am cautious about the software issues that have been repeatedly highlighted. I would certainly recommend the NAS to a niche market of users who value hardware specifications and cost-effectiveness over immediate, robust software functionality (the growing ‘middle’ between turnkey NAS and DiY Server Build Home-Labbers). These users would likely be those who are not dependent on advanced features or who have the technical ability to manage and mitigate the system’s current shortcomings. My recommendation would likely come with the caveat that buyers keep their expectations in check regarding the software and stay informed about ongoing updates and community feedback. Ultimately, while the UGREEN NAS SYNC series shows promise due to its robust hardware and competitive pricing, the recommendations from the panel are guarded and tailored to specific types of users. Potential buyers should weigh these considerations carefully against their personal or organizational needs and technical capabilities before making a decision.
Pros
Cons
Robust Hardware
Software Maturity
– The DXP 4800 Plus model features a powerful CPU setup with a single performance core and four efficiency cores, suitable for demanding tasks.
– The software has been criticized for being immature, with ongoing updates needed to address fundamental functionality and stability issues.
– Solid build quality and design that is recognized for its robustness, which adds to the reliability of the physical unit.
– Initial releases lacked comprehensive features, especially in backup functionalities which were limited to basic R-Sync and proprietary backups.
Scalability and Performance
Marketing vs Reality
– The hardware itself is recognized for high performance, which could be suitable for users with extensive data processing needs.
– Despite promotional materials suggesting advanced features like Thunderbolt 4 support, the actual product lacks these capabilities, leading to potential customer dissatisfaction and trust issues.
Focused Software Development
Security Concerns
– The strategy to concentrate on core functionalities rather than an abundance of features can lead to a more stable system that is easier to manage and troubleshoot.
– Significant security flaws were discovered, especially with the SMB protocol where authentication issues could expose sensitive data to unauthorized access.
Market Visibility
Expansion Limitations
– Extensive distribution of review units ensured widespread visibility and coverage, potentially increasing consumer awareness and interest.
– Compared to competitors like Synology, the UGREEN NAS system lacks easy scalability options such as expansion units, which limits the system’s long-term usability for growing storage needs.
Competitive Pricing
Inconsistent User Experience
– The UGREEN NAS offers a better value for its price point, especially when compared to the more expensive models from established brands like Synology and QNAP, making it an attractive option for budget-conscious consumers.
– Users, including tech reviewers, reported inconsistent experiences, particularly with software updates and SMB settings, which could deter potential users from adopting the system.
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
[contact-form-7]
TRY CHAT Terms and Conditions
If you like this service, please consider supporting us.
We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
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Synology DS224+ vs QNAP TS-262 NAS – Which is Better?
Isn’t it great when any facet of the tech industry gives birth to competition! In the early days of any new form of technology, the relative scarcity and newness of anything result in very few options for buyers to get the best value or competitive experience for their money. However, it doesn’t take long before competition emerges, innovation flourishes, and ultimately any different form of new tech becomes a more fleshed-out choice for the buyer. The same has certainly happened in the world of network-attached storage (NAS), and although there are several different brands available in NAS, the two biggest names are quite comfortable: Synology and QNAP. For buyers looking at a compact, fully-featured NAS solution, two of the very best options in 2024 are the Synology DS224+ and the QNAP TS-262. Both of these solutions are targeted at home users who want to be able to do a little bit of everything and although they do have a decent amount of small business potential, they have slightly different attitudes towards what you can get for your money. Although it could be very easy to describe this comparison as hardware versus software, the reality is a little bit more nuanced. But before we go ahead and compare these two current-generation NAS solutions, we need to also highlight what both of these systems have in common. Regardless of whether you choose the DS224+ or TS-262 NAS drive, you are guaranteed the following:
Both units feature an Intel Celeron processor for a good price vs hardware balance
Both can Stream and Transcode on the fly (so, live) 1080p HD or 4K media, with superior performance natively and mid-range performance in Plex, as well as both arriving with integrated graphics, so more aggressive graphical manipulation (encode/decode/conversion) is done much more efficiently
Both the Synology DS224+ and TS-262 NAS support AI-supported photo and ‘thing’ recognition supported to a very high degree from the free branded software included
For Business users who currently enjoy the use of Google Workspace or Microsoft/Office 365, both of these NAS provide excellent means to backup your mass cloud accounts (as well as natively sync, dupe and configure rules on the fly)
Both the TS-262 NAS and DS224+ NAS support snapshots, for more incremental and version-protecting failsafe in efforts to protect you from Malware and Ransomware attacks, by allowing multi-versioning storage history to browse through and restore
Both units are DLNA certified so can be accessed, browsed and played from by popular DLNA devices, such as Amazon Firestick, Alexa, Google Home, Chromecast, DS224+ TV, Bose, Sonos, iPads, etc, as well as connectivity between these platforms with IFTTT
Both are multi-bay, RAID enabled devices NAS devices that support JBOD, RAID 0 and RAID 1, RAID 5, RAID 6 and RAID 10 (as well as Synology Hybrid RAID too for their Plus series range), though support of storage media on each device does differ significantly in places
Both devices run on their own proprietary operating system that can be accessed remotely or locally. These include regular updates to the firmware, security patches, applications and more. Ranging from multimedia, home and multi-tiered backup applications, to more business-end tools such as Surveillance software, Virtual Machine deployment and business-class backup and synchronization tools.
Both the TS-262 and DS224+ use and can be accessed equally by a multitude of mobile applications such as DS File, DS Video, Moments, DS Photo, DSCam and DS Music that are created by and constantly improved by Synology. As well as QFile, QMusic, QuMagie and QManager from QNAP for iOS and Android.
Both NAS are completely compatible with Windows, Android and Mac systems, as well as acting as a bring between software platforms to share and distribute files for migration and file sync (Synology Drive and QNAP QSync)
Both units can be used as mail and/or business servers, providing excellent 3rd party CRM and first-party CMS systems. There is the Synology collaboration Suite of applications Chat, Drive, Mail, Calendar, Office and Active Backup Suite. Whereas on QNAP there is the QMail, Hybrid Backup Sync 3, Virtualization station and BoXafe tools
Both systems support the NVR use with QVR Pro and Surveillance Station applications, support numerous cameras and arrive with at least 2 camera licenses with your purchase (8 Camera Licenses with the QNAP, 2 with the Synology)
Both systems are fully featured examples of what each brand can offer on their own individual server platform. However, you want to know what is different about them and which one best deserves your data!
Synology DS224+ vs QNAP TS-262 NAS – Price and Value
Normally, in these comparisons, I would very quickly highlight that when comparing Synology and QNAP, the latter would be the more affordable choice. It has kind of been that way for a while, but things changed towards the end of 2022 when Synology revamped and reorganized their portfolio. In brief, Synology changed a number of the positions of their solutions while simultaneously removing a few different tiers in a portfolio to change which solutions were covering home, small business, medium business, and large-scale deployments. This meant that some systems had their hardware and their price point realigned up or down to better suit the overall portfolio and choice for buyers, and the result is that the DS224+ surprisingly manages to be the lower price of these two very similar systems in some (not all) locations. The DS224+ arrives at around $350 (give or take currency exchange, tax, and shipping), whereas the TS-262 arrives much closer to the $400 mark and in some regions actually crosses this a little higher too. Part of this raised price on the QNAP TS-262 is because of a change in memory implementation (arriving as a fixed 4GB memory and later changing to 2 SODIMM slots and more flexibility). More affordable examples of the TS-262 are available online (couple below), but typically the price is going to be a pinch higher.
Neither of these prices includes storage media and, depending on the capacity of the drives you are considering in either of these two main NAS systems, that is going to take its toll on your budget. So if the price tag of the system you are buying carries a lot of weight in your decision, the Synology DS224+ is probably going to be a better cost choice for you. However, we do have to factor in that not only is the price difference between these two devices comparatively small in the grand scheme of things, but we also have to think about what we get for our money and ultimately ‘value’! In this context, a NAS can be judged on its value in two very distinct ways: the hardware that you are getting for your money and the inclusive software the system arrives with, and it is in this way that these two NAS systems are remarkably different in terms of their priorities.
Synology DS224+ vs QNAP TS-262 NAS – Hardware and Connections
Very few of my comparisons have displayed two NAS systems that, although at a casual glance are very similar, are so wildly different in the finer details and scalability than these two NAS devices. The Synology DS224+ system is easily the less hardware-rich of the two, heavily relying upon a hardware architecture that feels somewhat dated in comparison to the QNAP TS-262. In Synology’s defense, they have had a lot of time experimenting and testing their software with this particular CPU (the Intel J4125 quad-core Intel Celeron) and clearly know how to make the most out of it within their software in terms of efficiency and capability. Nevertheless, for PC builders, those who understand how hardware innovates over time, and those who are looking for the best value for money in their kit, this Synology CPU choice is pretty underwhelming. Thanks to that portfolio change I mentioned earlier by Synology, the hardware you find in this home user multimedia NAS is actually near enough identical to the 2020 generation prosumer and fully-featured TIA. That would be pretty good if it wasn’t for the fact that the CPU was released in 2019 and that despite this system’s similarity to the 2020 prosumer tier, some scalability options and upgrade options are not available here. The QNAP, by comparison, manages to scale up over the Synology in so many different ways, with a couple of slightly peculiar backsteps along the way. First, let’s look at the arrangement of that hardware side by side:
Synology DS224+ vs QNAP S-262 NAS Hardware Comparison
The maximum number of disk slots for an expansion unit
2x USB 3.2 (Supports 2/4/8 Bay Expansions)
N/A
M.2 drive bay
Yes, x1 (Gen 3×1)
N/A
Compatible Disk Type
3.5″ SATA HDD
2.5″ SATA SSD
2280 M.2 NVMe
3.5″ SATA HDD
2.5″ SATA SSD
Disk hot-plug support*
Yes
Yes
The big hurdle for a lot of users is clearly going to be that CPU choice. Side by side, the quad-core CPU inside the Synology is going to mean more cores for the system to take advantage of over the dual-core inside the QNAP. Potentially, both CPUs feature integrated graphics, which also means that for processes such as transcoding, handling of graphical data, and simple offline conversions, they are going to use fewer system resources to get the job done. But when we take a closer look, we can see that there is a lot more to it. For a start, the N4505 jewel court CPU inside the QNAP is a much newer generation processor and features a slightly higher clock speed too. Despite half the available core numbers, that is going to result in the CPU being noticeably more efficient thanks to modern innovation by Intel in newer refreshes of their processors. The integrated graphics on the N405 CPU are of a higher birth speed, and although the QNAP CPU will lose out on the sheer breadth of processing capabilities being dual-core rather than quad-core, in a home user environment, and unless you are going to push the system hard, you aren’t really going to feel it.
Then there is the memory inside the two NAS systems and a very distinct difference in how either brand deploys their systems. The Synology system arrives with less default memory at 2GB versus 4GB on the QNAP. However, the Synology features an upgradable Sodimm memory slot that allows you to add a further 4GB of memory. The QNAP, on the other hand, features 4GB by default, but that 4GB is soldered internally for reasons of efficiency and cost (in light of continued memory shortages over the last 2 years and rising NAND flash costs), which results in the TS-262 NAS not allowing memory upgrades further. Therefore, you are getting more RAM on the QNAP on day one, but better long-term scalability by around 50% on the Synology. The fact that both systems feature soldered memory by default is super annoying, particularly when you know both of the CPUs can support more memory officially according to Intel, of 8 GB and 16 GB respectively.
From this point, however, in terms of hardware, QNAP absolutely steals the show moving forward! In terms of ports, connectivity, and upgrade options, Synology has clearly taken a very rigid stance on the DS224+ system, and this results in an incredibly low glass ceiling in comparison to the TS-262 NAS and the sheer wealth of ways to upgrade its hardware throughout the system’s lifetime. The most obvious example is in network connectivity and one that more modern network equipment is going to benefit most! The Synology DS224+ arrives with two Ethernet ports, both gigabit in architecture. Synology has come under fairly regular criticism for sticking quite rigidly with 1Gb network ports on the bulk of their systems, only providing improved gigabit connections or 10G on their XS or enterprise-grade systems by default. Although these two Ethernet ports support bonding options such as link aggregation, port trunking, and the more modern and easy-to-set-up SMB multi-channel via Windows, there are going to be a lot of users that are disappointed with gigabit network port when even domestic-class hard drives these days can comfortably provide 160 to 200 megabytes per second performance, and increasingly affordable SATA SSDs double or triple that number. Therefore, an external connection that immediately throttles performance down to 109 megabytes per second per port is going to be disappointing. This is further exacerbated by the fact that there is no means to upgrade the network connectivity on the Synology NAS beyond 1G, with no PCIe upgrade slot or any compatibility or support officially for 2.5G or 5G adapters which are becoming increasingly affordable.
The QNAP TS-262, on the other hand, is a completely different story! Arriving with a single Ethernet port, you may think things have started poorly, but this Ethernet port is 2.5 GB Ethernet (2.5 times that of the Synology) and whether you are running a one gig architecture and/or thinking of upgrading your network equipment, this is going to allow you to have higher performance via the single port than both of the ports on the Synology combined. However, this is further improved when you discover that the QNAP now also supports network adapters as I alluded to earlier, meaning that you can add a $20 2.5G USB upgrade and even a $50 5G upgrade to the system to further upgrade network connectivity and fully capitalize on the increased performance afforded to you via your media inside the system in RAID 0 or RAID 1. In fact, these USB ports get even better when you find out that, unlike the 5GB. USB 3 Gen 1 ports in the Synology, the QNAP features 10G USB 3 Gen 2 ports. These USB ports support vastly more peripheral and accessory devices on the TS-262 than they do on the DS224+, ranging from network upgrades, wireless upgrades, office peripherals, and assignment towards virtual machines for either more utilization. But more importantly, these USB ports support storage expansions from QNAP that allow you to add a further two, four, eight, and sixteen bay expansions (in conjunction with the PCIe slot), which means that you are not limited in the system’s lifetime to just those two bays of storage. Synology, on the other hand, has no expansion support for the DS224+. They do have a couple of expansion devices for desktop use in their portfolio, but they are connected via eSATA and have not added this connection to their DS224+ NAS.
Continuing down the rabbit hole of expansion and scalability, there is the fact that the QNAP NAS has a PCIe upgrade slot. It cannot be understated just how important and useful a lot of users are going to find this upgrade slot; even entry-level home users are going to feel the benefits here. Unsurprisingly, there is no PCIe upgrade slot on the Synology DS224+, but why is it such a big deal that these NAS devices would feature one? Well, much like the previous point I made about default network connectivity on the DS224+ and TS-262, having a PCIe upgrade slot means that you can add even greater network connectivity such as 10 GbE via a one or two-port card! There is also support for SSD storage upgrade cards that allow you to add two more M.2 NVMe SSDs and turn this 2-bay NAS into a 4-bay NAS! Or you can go ahead and get combo cards that have both built into a single card that occupies one slot and gives you a massive storage upgrade and a massive external bandwidth upgrade! There is even support for Wi-Fi 6 upgrade cards, USB port upgrade cards, and a long-ranging list of third-party PCIe cards that can be installed inside this system to improve performance inside and outside! Because of the CPU choice here and efforts to keep things affordable on systems on the scale of the DS224+ and TS-262, the PCIe architecture of this upgrade slot is gen 3 x 2, which does limit the internal bandwidth to 2000 megabytes per second, but nevertheless, having the option of this upgrade on the TS-262 alongside those network USB upgrade choices, when the DS224+ provides neither, is definitely something worthy of note.
However, the upgrades on the QNAP TS-262 do not stop there with this system. Also arriving by default with two times M.2 NVMe SSD base as well. That’s right; you don’t even need to wait to upgrade with a PCIe card, and you can go ahead and utilize M.2 SSDs for caching or as raw storage pools straight away on day one, thanks to the system featuring these by default. Remember earlier when I mentioned that the Synology DS224+ is using hardware architecture in this home-tier solution that three years ago was in the prosumer tier, about certain hardware limiting choices have been made? One of those was the two M.2 NVMe SSD base that previous generations of this device had featured and are notably absent on the Synology DS224+. It’s a real shame that Synology opted to not feature these in this architecture, despite clearly having enough resources here to support it. This is quite a clear choice by the brand to place the system in a very specific area of their portfolio so it does not overlap the next tier, the Synology DS723+.
Finally, there is the fact that the QNAP TS-262, like a number of other different NAS solutions in their portfolio that feature integrated graphics, also arrives with visual output, in this case, an HDMI 2.0 4K 60 frames per second port. This visual output, combined with two dedicated USB 2.0 ports that can be used for low priority peripherals alongside this if you choose, allows you to run a completely parallel (not mirrored!) Software GUI that is dedicated to the HDMI out, called HD station. Well, it should be highlighted that QNAP does not update this service and its applications anywhere near as frequently as it does the other apps in the brand’s portfolio. There is still a good range of services that can be used here that allow you to run a standalone surveillance system with KVM, a direct multimedia center that has direct control via an infrared remote control/Wi-Fi remote via mobile/USB keyboard and mouse, the ability to run a standalone PC via this HDMI, while the system also continues to run the QNAP NAS OS and apps over the network as usual, and a whole bunch of other things. Synology has always been pretty clear about their integration of HDMI out on their systems, largely ignoring it for any system other than a handful of their surveillance systems. This is by no means a killer feature for most users, and I know that the percentage of QNAP NAS owners that actually utilize the HDMI is surprisingly small. But nevertheless, this is just another example of the sheer scope of hardware that has been packed into the QNAP TS-262.
Overall, it should come as absolutely no surprise that in terms of hardware, the QNAP TS-262 absolutely smashes it! Even if the base-level hardware of the Synology had been a more modern generation CPU choice (and we have to at least give them the benefit of the doubt that the system does provide more scalability in terms of memory and is a quad-core CPU too!), the overall standard and modern architecture of the QNAP TS-262 is just impossible to ignore, and you are getting frankly insane value for money in terms of hardware on the TS-262, then you do on the slightly older feeling DS224+ by comparison. However, we can’t just focus on the hardware, as having the best hardware in the world won’t mean anything if you can’t utilize it properly. So let’s start talking about the software that is included with both of these NAS systems to see if this is where Synology can shine.
Synology DS224+ vs QNAP TS-262 NAS – Software and Services
Spoiler alert, Synology is going to win this! If you have been spending even a moderate amount of time looking at either of these brands, you’ll know that where QNAP seemingly hit the accelerator in the hardware department, Synology absolutely dominates in terms of the software! QNAP arrives with QTS 5.1, the latest iteration of their software, and although it does lack some of the smoothness and intuitive nature of the Synology platform (DSM 7.2), it is still a very well-put-together and heavily-featured platform. Here is how they compare:
QNAP QTS 5.1
Synology DSM 7.2
Browser Support
Supports all Browsers
Supports all Browsers
Browser File Management
Browser File Management
Photo/Music/Video Tools
Photo/Music/Video Tools
Multimedia Console
Synology Drive
AI Photo Recognition
AI Photo Recognition
Edge m.2 Coral TPU Support
Storage Services
SED Drive Support
SED Drive Support
QTier
Synology Hybrid RAID
Hybrid Mount
Hybrid Share
ISCSI Target/LUN
ISCSI Target/LUN
vJBOD
Volume Encryption
Snapshots
Snapshots
SSD Cache (Read/Write/Both)
SSD Cache (Read/Write/Both)
Cloud Sync / QSync
Cloud Sync
Drive Failure Predcition & Migration
Fast RAID Rebuild
RAID Resync control
RAID Resync control
Secure Erase
Acrtive Backup Suite
Lots of Expansions (TR/TL)
Hyper Backup
HBS 3
Synology CMS
Qfiling and Qsirch
Write Once Read Many
Business Applications
QVR Pro – 8 Camera Licenses (+USB Camera Support)
Surveillance Station – 2 Camera Licenses
Virtualization Station
Virtual Machine Manager
Ubuntu Linux Station 18/20
Docker Support
Container Station
Active Backup 365 & Workspace
Hypervisor Protector
Synology Office, Chat, Calendar
QMailAgent
Synology Mail / MailPlus
HD Station
Synology C2 and Services
BoXafe
Security Councillor
Security Councillor
Malware Remover
Synology VPN Plus
McAfee Anti-Virus Scanning
Log and Notification Center
QVPN
Auto Blocking on SSH, Telnet etc
Log and Notification Center
256 bit Encryption
Auto Blocking on SSH, Telnet etc
2 Step Authentication
256 bit Encryption
Firewall App
2 Step Authentication
Access Protection and Allow/Deny list
Firewall App
Synology Secure SignIn
Access Protection and Allow/Deny list
Synology C2 Password
The TS-262 also supports QNAP’s QTier service, a unique alternative to utilizing faster SSDs as storage pools or for caching. With Q Tier, you can combine your available slower hard drive storage media and faster SSD media into a single storage pool. Upon doing so, over time the system will learn what are the most frequently accessed files, ranging from small metadata and OS files all the way up to larger block data, which is then moved (not copied, as found with caching in smaller files) to the faster storage area. Then over time, as you and your other users use the TS-262, those more frequently accessed files will be retrieved from the faster SSD and create a much more responsive and faster user experience. Combine that with the improvements in the base level, network bandwidth on day one, or via upgrade, and the benefits of QTier in a mixed media storage device are very useful indeed.
We also have to acknowledge that one of these two brands suffered something of a PR disaster back in 2021/2022 when QNAP was one of the brands that was targeted by the Deadbolt ransomware group (alongside Asustor and Terramaster), resulting in more than 3,000 successfully hit devices who suffered targeted data encryption in small or whole system storage extents. The impact of this, combined with QNAP’s handling of the attack and their response to semi-force updates on systems remotely, resulted in a lot of lost face by many in this brand, and they will be carrying the stigma of this event for quite a few years yet. In comparison, Synology, though targeted by the group, were not successfully attacked, and at the time of writing, it appears that no Synology NAS user was ever hit by Deadbolt ransomware. In fact, aside from the Synolocker attack on Synology NAS systems over a decade ago, there has not been any widespread reported successful attack on their platform that comes even slightly close to the Deadbolt attack on QNAP.
To put this into a little bit of perspective, all network-attached storage devices received regular security updates for years, long beyond the hardware warranty of any singular NAS hardware. This is because software development can only ever really be one step ahead of the hackers. A brand releases software, hackers begin to try to find vulnerabilities, and when successful, the software brand releases a firmware update, and the cycle begins again. The majority of software these days is actually built on just a handful of different software architectures such as Linux, which in turn go through the same cycle of update>attack>update as any other software. However, when THEY roll out an update, the software that is built on them needs to customize that firmware update on their platforms, which takes time! Both of these brands, alongside every other reputable software brand that has even a hint of internet/remote access, has their security advisory pages that you can find online, which will detail the number of vulnerabilities that have been highlighted and the progress of their resolution. So, no brand will ever be considered 100% bulletproof from security vulnerabilities, as any piece of software might have a vulnerability that has just simply not been found yet, but there is simply no denying that between these two brands when it comes to security and how they have managed this subject, Synology seemingly has the edge.
If you are still on the fence about whether you should buy the Synology DS224+ or QNAP TS-262, and you intend to spend a decent amount of time with their respective software, then I would strongly recommend that you head to one of the two demo pages below. Both of these allow you to test out and experience the respective NAS software from each of these brands and will give you a good understanding of how each one works, how intuitive or user-friendly they are, and whether either software will provide you the level of reliability, stability, or customization that you are going to need before you purchase either the DS224+ or TS-262 NAS.
Synology Diskstation Manager 7.2 Online Demo – HERE
Ultimately, much like previously when QNAP was holding court and comfortably winning the hardware comparison of these two NAS devices, in the case of software, Synology absolutely smashes it. It’s not a complete flawless victory, as the QNAP QTS platform does provide a wide range of first-party services, much more customizable and adaptable services, and a wide range of third-party support compared with Synology DSM. But in terms of UX design, smoothness of GUI, long-term security management, and first-party ecosystem services, the Synology DSM platform on the DS224+ comfortably places it ahead. This is as you would expect from a brand that, when purchasing one of their solutions, places the emphasis on the software more than anything else. You can really feel the investment there! If you are in need of further comparison, you can check out my reviews on both DSM and QTS below in the software reviews over on YouTube:
QNAP QTS 5.1 Before You Buy (YouTube)
Synology DSM 7.2 Before You Buy (YouTube)
Synology DS224+ vs QNAP TS-262 NAS – Verdict and Conclusion
It would be so, so easy to simply label this a case of hardware versus software, and indeed there is a ring of truth to that when you look at just how much is packed in with both the DS224+ and TS-262 in terms of priorities from either brand. However, the reality is a little bit more nuanced, as it really will come down to both what the user needs and their level of experience. Though the software on the DS224+ towers over the hardware when you purchase the device, it also needs to be stated that good software can make the most of weaker hardware, and having a system that requires a lower skill level in order to make the most out of it, for some, is going to be worth its waiting gold! You need to think of the Synology NAS systems as something of a complete ecosystem rather than just a data storage solution, providing more applications to replace those third-party alternatives that may exist in your network and create a truly synchronized storage networking communication environment! However, all of that arrives with limitations, with a lower glass ceiling and often with a feeling that the system is being held back intentionally in efforts to maintain that balance in the case of the DS224+. The TS-262, by comparison, gives you more hardware, more bandwidth, greater opportunities to upgrade and scale out your storage, and does so with a software platform that takes off the training wheels. This can lead to inconsistencies, this can lead to a higher learning curve, and ultimately leads to an experience where you may have to spend more time getting the system to wrap around your existing workflow rather than the other way around. This is where the TS-262 excels, as it tries to give you the control to do things your way, but may also hit the odd hurdle when it’s trying to do and be too many things to too many people. If you are looking for a streamlined experience that will hold your hand the whole way, go for the Synology DS224+! If you are looking to take the reins of your hardware, get a system to work the way YOU want it to, and have more opportunities to scale up your network storage in many directions, go for the QNAP TS-262. Both systems excel in what they’re trying to do at this price point, and as long as you know what you want from this system in advance, they will fulfill those needs appropriately!
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We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
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Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
Data continues to grow exponentially, with everyday devices generating substantial amounts of data. High-resolution photos, 4K Ultra HD HDR movies, and internet connections surpassing gigabit speeds have become the norm. This surge in data creation and transfer has highlighted the limitations of the traditional 1GbE (RJ45) LAN/WAN ports, often causing network bottlenecks. In the past year, client hardware like phones, laptops, TVs, and tablets have adapted to this challenge, increasingly incorporating advanced WiFi protocols such as WiFi 6 (802.11ax). Similarly, in the realm of Network Attached Storage (NAS), addressing bandwidth limitations has been a focus for several years, with one of the key solutions being the adoption of 10GbE technology. 10GbE, offering ten times the bandwidth of the conventional 1GbE, enables network transmissions to exceed 1,000MB/s. Although 10G technology has been around for a while, it’s only in the last few years, particularly in 2023 and 2024, that it has become significantly more affordable. This price reduction has made it feasible for both home and business users to upgrade. The cost of 10G adapter cards has dropped to under £100, and network switches are now priced only slightly higher than their 1G counterparts. Furthermore, in some instances, the physical compatibility of 1G and 10G is identical (Copper RJ45), simplifying upgrades and allowing for considerable hardware reuse.
10GbE has become much more accessible than previously anticipated. To assist in your decision-making process, below is a video detailing numerous reasons to upgrade to or opt out of 10GbE, which could be helpful in your search for the best 10GbE NAS to buy in 2024.
When exploring the various 10GbE NAS drives available, it’s crucial to recognize that they are not all created equal. Despite the temptation of lower-priced models from emerging brands, these often lack durability and comprehensive features. Here are the essential features that the best 10GbE NAS drives, regardless of brand, should include:
1. **Integrated Hardware and Software**: Includes a web browser interface, mobile and desktop apps for backup, media streaming, surveillance, and file management.
2. **Multi-OS Compatibility**: Accessible via Windows, Mac, Android, and Linux.
3. **Warranty**: Typically 2-3 years, extendable to 5 years.
4. **Network and Remote Access**: Local network access and secure remote access with brand-supported services at no extra cost.
5. **Support for Latest Hard Drives**: Compatibility with the latest 20TB NAS hard drives.
6. **RAID Support**: Multiple drive configurations for data protection and performance.
7. **Regular Updates**: Frequent updates for security, features, and services.
8. **Cloud and Enterprise Service Integration**: Syncing capabilities with cloud services like Google Drive, Dropbox, and OneDrive, and enterprise services such as AWS and Azure.
9. **Shared Drive Hosting**: Ability to host a synchronized drive on your device, visible in the native file manager.
10. **Direct Network Connectivity**: Access via ethernet for 100MB/s or higher connectivity.
11. **Backup and Sync Tools**: Client-side tools for regular backups of files and system data.
Ensure any 10GbE NAS you consider, beyond the top recommendations, includes these features. These aspects are often compromised in cheaper models, resulting in less proficient NAS servers. Let’s now look at the best 10GbE NAS drives to buy right now.
Honourable Mention, Good Value 10GbE – Terramaster T9-450 NAS
Terramaster has really changed the playing field with the T9-450 NAS. I was already a big fan of their latest generation of 6-Bay, 9-Bay and 12-Bay desktop chassis – providing a pretty substantial amount of storage in a tower design that borrows ventilation methodology traditionally found in rackmounts, but the T9-450 takes this logic and doubles down on it hard. The dual 10GbE on the system means that, despite it’s comparatively modest price point (when comparing against similar scale solutions from Synology and QNAP) you genuinely have a solution with the potential to allow you to enjoy every single MB/s or GB/s of your RAID externally. This is further bolstered with additional 2.5GbE ports, m.2 NVMe bays, uncomplicated support of HDDs/SSDs and just generally a very sensible system that shows how much Terramaster has matured as a brand. The TOS software is still not quite up there with Synology’s DSM or QNAP’s QTS in terms of ease of use and AAA+ features, but it is definitely a great entry point OS that has tighted it’s security since the brand was targetted by a ransomware group (along with other brands, they were affected by Deadbolt attacks) – it certainly lacks some of the background optimization of it’s competitors, but then this is reflected in the budget of the system too.
The internal PCIe slot that has been largely ignored is a bit of a missed opportunity and I am not a big fan of how they have addressed memory compatibility, but overall it is very, very tough to criticise the T9-450 NAS when you factor in the value of the package here. Factor in that you can very easily swap out the OS for many others, and it largely silences alot of the negatives here too. Overall, the T9-450 could potentially be the best NAS that Terramster has ever released and if they continue to address later releases with the same level of hardware value, this could definitely give the bigger names in the industry something of a headache down the road. I highly recommend this system for its value and performance potential!
SOFTWARE - 7/10
HARDWARE - 10/10
PERFORMANCE - 8/10
PRICE - 9/10
VALUE - 10/10
8.8
PROS
Surprisingly compact for 9 Bays of Storage Good Middle ground between a Rackmount and Desktop System Dual 10GbE - LOVELY STUFF! Also has support of SMB MultiChannel and an extra 2x 2.5GbE Decent throughput Capable CPU Great RAID Options Snapshot Replication BTRFS/EXT4 Support as preferred A large amount of maximum memory supported (16-32GB - TBC) M.2 SSD Bay inside for caching/storage TOS 5.1 is genuinely good, if not quite as polished/evolved as it\\\'s competitors VERY easy to install TrueNAS, UnRAID, Proxmox, OpenMediaVault, etc (and also easy to reverse)
CONS
Secret PCIe Slot - Unused?! Supports ECC Mmeory, but not included (might annoy some) NOT QUIET!
DEAL WATCH – Is It On Offer Right Now?
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Best All Round 10GbE NAS for HW and SW – Synology DS1823xs+ NAS
If you are looking for a solid and confident move away from expensive long-term cloud subscription services, away from your defunct Drobo system or simply looking for a Synology NAS that has good hardware inside, outside and with DSM all over it – the DS1823xs+ NAS is a very solid choice indeed! With a huge degree of expandability and upgradability open to the end user to scale with later in the system’s life, extensive long-term committed software support and that 5yrs hardware warranty out the box – this is a system that is clearly designed for the long-haul and as soon as you factor in the complete hardware+software nature of this purchase with DSM included, it’s a very tasty box! There are a few odd choices here or there (e.g M.2 NVMe Pools not presented in the way some might like and HDD/SSD compatibility that clearly favours the enterprise tier), this is still easily the most powerful and capable 8-Bay system that Synology has ever produced. Whether you are a small, medium or large business user, this system has a large amount of potential for your data and has the horsepower for multiple VMs, large-scale surveillance, widespread backups, broad multi-user access and all of these running at the same time in a remarkably compact package.
That said, the DS1823xs+ NAS has a little bit of an identity crisis when you scale it up with the rest of the larger tiers of the Synology portfolio and, although I genuinely like it, seems to be a system that exists BETWEEN the Synology PLUS and XS series (see my points about the RS2423+) and when you look at it in that context, it sees the tiniest bit more expensive than it should be. If you are looking at the DS1823xs+ NAS and fully intend to scale up the storage, external bandwidth or memory in the next two years, I would recommend skipping this and opting for the DS3622xs+ instead. However, the base model of the DS1823xs+ has alot of ‘umpf’ under the bonnet and short of those hurdles for some on compatibility, the DS1823xs+ seemingly lives up to alot of it’s expectations!
SOFTWARE - 10/10
HARDWARE - 8/10
PERFORMANCE - 9/10
PRICE - 8/10
VALUE - 8/10
8.6
PROS
Supports ALL of the Synology App Suite Huge Amount of Expandability High Capacity / Low Impact 10/10 Chassis Design M.2 NVMe SSD Storage Pools Balanced/Powerful CPU 5yr H/W Warranty & Long S/W Support Tier Storage Ready ECC Memory and 8GB Day 1 Hugely User-Friendly GUI 10GbE x86 8-Bay Expandable Synology......FINALLY!
CONS
HDD/SSD Compatibility is going to Annoy some M.2 NVMe SSD Lane Limits Lack of SHR DS3622xs+ is £1000+ more, but significantly upscaled on almost everything
DEAL WATCH – Is It On Offer Right Now?
Synology DS1823xs+ 8 Bay NAS Desktop: High-Performance Storage Solution Amazon UK 27.57 OFF (WAS 1788) [LINK] Synology DiskStation DS1823xs+ 8-Bay + 2 x NVMe, 3.5 Diskless, 2xGbE + 1x10GbE, Amazon USA 16.57 OFF (WAS 2282) [LINK]
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Best Storage 10GbE NAS – QNAP Triple Tier TS-855X Server
0-130TB SATA HDDs, 0-16TB SATA SSDs, 0-16TB 3×4 M.2 NVMes, 6+2+2-Bays, C5125 8-Core Atom CPU, 8-128GB Memory, 1x 10GbE and 2x 2.5GbE Ports, 2x PCIe 3×8 Slots, 3yr Warranty
I have to say, I am INSANELY impressed by how much bang for buck is being included in the TS-855X and although it is not the most powerful device in the market (arguably intentionally, as it favours the more affordable Atom over a xeon), it is a sensible workhorse of a NAS. On the positive side, the QNAP TS-855X NAS comes with numerous strong selling points. The device offers large storage potential, especially with the ZFS file system, making it a powerhouse for data management. The choice of CPU is also sensible, providing a balance between performance and cost-effectiveness. The inclusion of the QTier tool is particularly appealing, adding a layer of efficiency to the storage management. Another big plus is the user-friendly GUI for ZFS in QuTS, making it accessible for users with varying levels of technical expertise. The three-tier storage options and support of ECC memory with a maximum of 128GB further enhance the device’s versatility and potential. Moreover, the TS-855X provides a wealth of expansion options and comes with 8 camera licenses with QVR Pro/QTS. The well-ventilated design contributes to thermal efficiency, ensuring optimal performance, while its support for the latest 22TB and soon-to-be-released 24TB drives future-proofs your investment.
However, the TS-855X is not without its drawbacks. While the two SATA SSD bays provide extra storage options, they would have been better if they were U.2 slots, which offer faster speeds. Although the device supports ECC memory, the initial 8GB memory in the base model is non-ECC, which might not be optimal for all ZFS services. The memory capacity might also be somewhat low for users with intensive data needs. Furthermore, the software can sometimes be inconsistent under heavy use, and it has a steeper learning curve compared to competitors like Synology. Finally, the pricing structure for the TS-855X is a mixed bag. While some users may find the cost reasonable given its features, others might feel it’s a bit steep for what it offers. Therefore, while the QNAP TS-855X NAS offers a plethora of attractive features and strong performance, it’s worth keeping in mind that a spend of a few hundred more dollars opens the door to Intel Core-powered NAS in the TVS-hx74 series or more powerful Xeon triple-tiered systems such as the TVS-h1288X. If you want power, but on a budget, it’s a great choice!
SOFTWARE - 8/10
HARDWARE - 8/10
PERFORMANCE - 9/10
PRICE - 8/10
VALUE - 8/10
8.2
PROS
Large Storage Potential (Especially in ZFS) Sensible Choice of CPU QTier Tool is VERY Appealing ZFS in QuTS but with a User Friendly GUI Three Tier Storage Opts Support of ECC Memory & 128GB Max Tonnes of Expansion Options 8 Camera Licenses with QVR Pro/QTS Well Ventilated Design Supports Latest 22TB and 24TB (soon)
CONS
2x SATA SSD Bays Would Hva ebeen Better if U.2 Initial 8GB Memory is low for all ZFS services + is not ECC in default/Base Model Software can be a little inconsistent under excessive use Features a steeper learning curve than Synology Early Pricing is a Mixed Bag
DEAL WATCH – Is It On Offer Right Now?
QNAP TS-855X-8G-US 8 Bay High-Performance 8-core 10GbE NAS for deploying Hybrid- Amazon USA 248.38 OFF (WAS 1647) [LINK]
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Best Value 10GbE NVMe NAS – The Asustor Flashstor 12 Pro NVMe Flash Server
I cannot stress enough how impressed I am that the Flashstor 6 and Flashstor 12 Pro are priced at $499 and $860, respectively, given the level of hardware on offer here. These are by no means enterprise-grade NAS server solutions, nor should they be thought of as such. However, given the cost of typical fully featured 4x HDD solutions from their competitors and the brand themselves, which often start at $550 and above, it is quite remarkable that the six M.2 SSD system with comparable internal hardware comes in at $499. As long as a user keeps their expectations in line with what this cost versus its capabilities, it’s really tough to argue with the price point that these two devices have arrived at on the market. The Asustor FS6712X Flashstor 12 Pro NAS presents a unique offering in the NAS market, leveraging NVMe technology to provide high-capacity, ultra-high-performance storage. The device’s design, with its rhombus-shaped enclosure and twelve M.2 NVMe slots, sets it apart from traditional NAS devices and offers a sleek and modern aesthetic.
The tool-less drive installation mechanism makes it easy to set up and expand the storage capacity. However, there are some considerations to keep in mind. The limited number of PCIe lanes provided by the Intel Celeron N5105 processor may restrict the performance of high-speed NVMe drives. The single 10GbE LAN port also presents a potential network bottleneck, limiting the device’s overall network performance. Users seeking maximum performance and network throughput may find alternative solutions better suited to their needs. Despite these limitations, the FS6712X shines as a storage solution for users who prioritize high-capacity storage, quiet operation, and low power consumption. The device’s ability to directly output 4K video, along with its range of Asustor-approved apps, makes it an excellent choice for media distribution and presentation. In terms of pricing, the FS6712X comes with a price tag of $850+. While this may appear high at first glance, it is comparable to 8 bay drive NAS SATA devices and many of those do not even include NVMe slots or 10GbE. Users looking for a more cost-effective option can consider the Flashstor 6, which offers half the number of slots and 2x 2.5GbE enabled ports for $499.
As the cost of flash modules continues to drop, and larger capacity drives become available all the way up to 8TB (even without QLC), the FS6712X provides an attractive solution for those seeking high-capacity and high-performance NAS storage. While some underlying performance relativity by the end user needs to be factored in and hardware limitations exist thanks to the use of that Celeron to remain budget-friendly, the FS6712X is a tremendously smart move by Asustor. A well-designed NAS that presents a much more confident solution demonstrating the benefits of NVMe-focused NAS devices to an audience that would have assumed such things are way, WAY outside the realms of affordability!
SOFTWARE - 7/10
HARDWARE - 9/10
PERFORMANCE - 7/10
PRICE - 10/10
VALUE - 10/10
8.6
PROS
6x NVMe SSD Flash NAS for under $500 - COME ON! Low Power Use Full 1st Party NAS OS Included USB 3.2 Gen 2 10G Connectivity and wide USB Support/Compatibility Very Slick and compact design SP/DIF and HDMI 2.0b Outputs will hugely please the multimedia user community Likewise, Plex Performance is very good for 4K and 1080p conversions
CONS
6x NVMe Performance will never be realised because of the Intel Celeron CPU inside and 3x1 Limits 2.5GbE x2 is good.. but its still hugely limiting for those NVMes Lack of ECC memory (cost prohibitive of course) will put some serious users off
DEAL WATCH – Is It On Offer Right Now?
ASUSTOR FLASHSTOR 6 (FS6706T) Network Storage Amazon USA 7.09 OFF (WAS 475) [LINK] ASUSTOR FLASHSTOR 12 Pro (FS6712X) Network Storage Amazon USA 12.68 OFF (WAS 848) [LINK]
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UGREEN continues to push forward with its NASync series of NAS devices and although the range is pretty broad, the device in the lineup that business/professional users are looking at as an affordable alternative to Synology and QNAP is the big 8-Bay model – The UGREEN DXP8800 PLUS NAS. Pretty much the ‘top end’ model of the series, this is an 8 SATA and 2 Gen 4 M.2 NVMe SSD System, rolling out the gate with dual 10GbE connectivity, Thunderbolt 4 ports, a PCIe upgrade slot, an i5 10 Core Processor and up to 64GB of DDR5 memory. It’s ALOT. First arriving at $899 for early backers, now at $974, this system is a huge saving when compared with the $1899 Synology DS1823xs+ and $2000-3500 QNAP TVS-h874 series. But what is the catch? What compromises have UGREEN made? Ultimately, does the UGREEN DXP8800 PLUS NAS deserve your money and your data? Let’s discuss it in today’s review.
Other UGREEN NAS Reviews:
The DXP4800 PLUS 4-BAY NAS Review – VIDEO– WRITTEN
The DXP480T 4-BAY NVMe SSD NAS Review – VIDEO– WRITTEN
The DXP8800 PLUS 8-BAY 10GbE NAS Review – VIDEO– WRITTEN
Important– The UGREEN DXP8800 Plus NAS is still in the mid stages of crowdfunding. The unit provided for review by UGREEN might not represent the finished product if/when crowdfunding is concluded and eventual fulfillment begins. UGREEN is an already long-established and trusted brand, but nevertheless, it is important to keep in mind that this is still a product that is initially being made available via crowdfunding and therefore an element of additional care is always advised, compared with a comparable product purchased via traditional retail outlets.
UGREEN DXP8800 PLUS NASync Review – Quick Conclusion
Much like the rest of the NASync series, the UGREEN DXP8800 PLUS 8-Bay NAS is incredibly good value in terms of hardware and, if you are looking for the very best desktop NAS hardware for the price point available in the market – the DXP8800 PLUS is truly unbeatable in its specifications, build quality and overall physical presentation. Even going full ‘DiY’ and trying to build a system of this calibre yourself (case, cables, i5 embedded mobo, 2 port 10GbE card, 2 NVMe, 8 SATA, case, cooling, etc), you would struggle to beat the sub $999 of this system by a meaningful margin. Add to this the fact that UGREEN have now softened their stance on 3rd party NAS OS’ on their NAS devices having no aggressive impact on your 3-year hardware warranty has won a lot more users over, as the DXP8800 PLUS becomes the perfect TrueNAS or UnRAID NAS for users who don’t want the hassle of building from scratch, chasing multiple warranty’s and silicon paste under the fingernails! Genuinely, it is impossible to fault the DXP8800 PLUS on a hardware level (it’s not even that noisy, compared to other 8-Bay NAS in the market at least).
When it comes to software and performance, however, things are a little more complicated. The UGREEN NAS software (UGOS) is still very much in beta, and it feels likes it. The system (at time of writing) has still yet to complete initial crowdfunding and development of the software is still on-going (so we are still judging a software OS that hasn’t finished). But nevertheless, the absence of services such as 2 factor authentication, WORM, a comprehensive security monitor, volume encryption, a virtual machine hypervisor, broader 3rd party cloud sync and backup tools, etc – the absence of these (as well as inconsistencies in the software and performance, that arguably are possibly related to it’s beta status) lead to it being hard to recommend the DXP8800 PLUS on a software level. However, this system will not see physical fulfilment to backers till at least June/July at the very earliest, which is still a decent amount of time to polish the software and roll out beta’s of individual services that are promised on the UGREEN roadmap. Perhaps you are looking at the DXP8800 PLUS series for TrueNAS/UnRAID/OMV etc, or simply to set it up for local SMB storage for your backups and then use the docker app to run Plex. For those users, the DXP8800 is an absolute bargain. Just remember that we are still talking about Kickstarter and crowdfunding (still an odd move by such a big brand) and therefore this needs to be treated as such, not comparable to traditional retail! Overall, I am hugely impressed and look forward to seeing where this system, UGOS and UGREEN go in the exciting world of NAS in the next year or two. The DXP8800 PLUS is a BEAST of a NAS in terms of hardware, but the software is still WiP.
SOFTWARE - 6/10
HARDWARE - 10/10
PERFORMANCE - 7/10
PRICE - 10/10
VALUE - 9/10
8.4
PROS
PCIe Expandability 8 HDDs + 2x Gen 4 M.2 in 1 box under $999 Good Balanced CPU choice 10GbE Dual Ports! An SD Card Slot (wierdly rare!) 10/10 Build Quality Great Scalability Fantastic Mobile Application (even vs Synology and QNAP etc) Desktop/Browser GUI shows promise Established Brand entering the NAS Market Not too noisy (comparatively) Very Appealing retail package+accessories
CONS
10GbE Performance was less than expected Crowdfunding choice is confusing Software (still in Beta) is still far from ready 18/4/24
UGREEN DXP8800 PLUS NASync Review – Presentation
You really do have to hand it to UGREEN. The presentation of the DXP8800 Plus is genuinely top-tier. This brand’s experience in computer accessories has clearly influenced the presentation of their NAS system, opting for glossy retail packaging that boldly showcases the system’s capabilities over a standard dull brown box.
Inside the shiny box is a well-organized shipping container, with the system secured by rigid foam and an accessory kit containing everything needed to get started. As previously mentioned, retail packaging and device protection during transit are often overlooked by brands, risking damage. Despite being largely unpopulated, except for an internal 2280 SSD for the OS, minimizing the risk of damage, the extra effort on protection is appreciated.
The DXP8800 Plus includes nearly everything needed for setup, aside from hard drives. Given the early stage of the system’s crowdfunding campaign, additional storage options may later become available.
The included kit, while basic, ensures users new to hosting their own servers have everything required.
It’s the attention to detail that impresses – from M.2 NVMe heat pads of notable quality and thickness for thermal dissipation, to the included Cat 7 network cables with high-quality gold/copper ends, differentiating them from standard cables.
Even the instruction manual, a rarity as most NAS brands now direct users online, stands out with its glossy presentation and offers more than basic setup guidance.
One thing I wanted to note (especially after reviewing the DXP4800 PLUS and DXP480T NAS systems previously) is that the DXP880 8-Bay NAS arrives with 3 years of warranty, when the bulk other devices in the series arrive with 2-Years. It’s a small but significant difference, as most users who are looking at 8-Bays of storage tend to be doing so for business-related use – so that extra year will certainly be noted and appreciated!
However, the choice of a 3rd party CWT internal power supply (PSU), though expected at this scale, given UGREEN’s reputation for high-quality power adapters and cables. While not a deal-breaker, it’s curious to see a non-UGREEN PSU used, especially when the DXP480t model reviewed elsewhere came with a branded UGREEN PSU. This inconsistency in their approach to PSUs is puzzling.
Overall, the presentation of the DXP8800 Plus from UGREEN, a newcomer to the NAS market intending to launch via Kickstarter, is exceptionally well done. Despite some accessory quality inconsistencies, the overall package is commendable for a pre-release sample. Now, let’s proceed to discuss the system’s design.
UGREEN DXP8800 PLUS NASync Review – Design
At first glance, the DXP 8800 Plus appears to be a fairly standard 8 NAS enclosure, and you might be forgiven for thinking it’s just reiterating the typical case design prevalent among numerous companies. However, there’s more to its design and efficiency than meets the eye. For starters, the external enclosure is entirely metal, enhancing heat dissipation directly from the base panel housing the M.2 modules. Additionally, UGREEN has infused the design with their unique stylistic choices, evident in the presentation of individual bays and the arrangement and accessibility of various ports and connections.
The inclusion of small design flourishes, like the rear removable mesh metallic fan panel that magnetically attaches to the casing, is particularly appreciated. While such a feature is familiar to prosumer PC cases, it’s surprisingly rare in NAS designs – puzzling, given NAS systems’ continuous operation and higher likelihood of accumulating dust and debris. Despite being a relatively minor detail, this fan cover’s presence in UGREEN’s first product impresses me aesthetically and functionally.
The internal fans are two low noise standard 92mm PC fans, that can be fully controlled in their RPM by the system software manually, or left to automatically adapt to the system’s needs.
Handling individual storage bays, however, presents a mixed reaction. The bold numeric design distinguishes it aesthetically from other NAS brands that often opt for bland, nondescript bays. The tool-less, click-and-load trays that forego the need for a screwdriver for drive installation and the inclusion of individual locking mechanisms (with keys) are commendable features.
Yet, these trays feel somewhat flimsy compared to the more robust trays found in desktop solutions from Synology and QNAP. While they secure the hard drives and align with the internal enclosure runners, the internal locking mechanism doesn’t inspire confidence in its security. The trays’ perceived cheap production quality slightly detracts from the overall positive aesthetic. Despite this, the system supports the latest 22TB hard drives (testing of 24TB Seagate Ironwolf Pro HDDs in progress), which means daily interaction with these trays will be minimal.
The main storage area features a pre-constructed PCB with eight integrated SATA and power connectors. The system documentation indicates that SAS drives are unsupported, a non-issue for this system’s scale and price point.
Upon removing the base’s metallic panel, the two M.2 NVMe SSD bays and upgradable DDR5 SODIMM ports are revealed. Space constraints make heat sink installation challenging, but UGREEN has anticipated this with the inclusion of thick heat pads in the accessory kit, facilitating heat dissipation through the external casing.
UGREEN’s entry into 24/7 service storage with the DXP 8800 Plus is noteworthy, especially for a brand new to this sector. Their effort to differentiate through design and functionality is largely successful, although the storage trays’ quality could be improved. Overall, the system’s design is a strong point, and I look forward to discussing ports and connectivity next.
UGREEN DXP8800 PLUS NASync Review – Power Consumption
The DXP8800 PLUS is a beefy system and although I was expecting the system to be a little greedy on the power consumption anyway, it was still arguably a pinch higher than I expected. Initially, UGREEN stated that the power consumption of the 2 and 4 bay systems would be (for general system load):
Now, let’s put those numbers into perspective. Below is the power consumption of the DXP8800 PLUS NAS, populated with 4x Toshiba MG 8TB Enterprise HDDs, 4x Kingston DC600M SATA 480GB SSDs and 2x Kingston KC3000 NVMes, in both Idle and Active:
Based on the figures that UGREEN provided for the DXP4800 PLUS, the DXP8800PLUS was using twice the power. On the face of it, this seems reasonable (the latter system IS twice the scale in almost every way – also using a 10 Core i5 vs a 5 Core Pentium). Nevertheless, this is quite a hungry system and users looking at an 8-Bay 10G system like this, when moving away from more modest 2/4-Bay systems should be aware!
REALLY surprised at the noise level. Given the largely metal construction of the system, I expected it to hit the early 40’s in dBa, at the very least. But it was surprisingly low ambient volume (relative to other 8-Bay NAS of course). Then there is the fact that I used a combination of smaller 8TB HDDs and SSDs, which did reduce noise levels somewhat. If I had been using more aggressive 12-14TB HDDs, then the operational noise of these more industrial built drives would have been much different – but then we would be measuring HDD noise and not system noise.
UGREEN DXP8800 PLUS NASync Review – Ports and Connections
One of the earliest things to notice about the connectivity on offer on the DXP 8800 Plus NAS is that this system brings back support for SD cards. This may seem almost insane to the average photo and video editor, but SD card readers on NAS devices have been largely absent for almost a decade, despite enormous protestations from photo and video editors for years.
Therefore, it’s kind of impressive that UGREEN has opted to provide an SD card slot and a front-mounted USB Type-A 10Gbs connection, AND 2x Thunderbolt 4 USB-C conenctions on the DXP8800 Plus when practically every other brand in the NAS industry does not. It’s going to be a tremendously convenient feature for those wanting to ingest media directly into the system via numerous storage methods and camera systems, making it that much more convenient than many others in the market.
The front-mounted Thunderbolt 4 USB-C ports can only be used with the UGREEN DXP8800 PLUS as the ‘host’ and connected devices as ‘clients’. In ‘normal speak’, that means that these ports can only be used for accessories (storage etc) that are managed by the NAS. That means that currently you cannot use the Thunderbolt 3/4 USB-C port on your PC or Mac to connect with the NAS for a ‘Thunderbolt NAS’ connection, much as you would find from several QNAP Thunderbolt NAS (Guide on this HERE) devices.
Flipping the device around, we see that the system has even more USB ports that can be utilized by the system in a host-client relationship. That means that the UGREEN NAS system will act as the host device for connected storage drives and supported peripherals. Unfortunately, this does mean that you cannot directly connect to this device using those USB ports, and the USB 2.0 connections are pretty much exclusively designed for connecting printers and office peripherals, uninterruptible power supplies, or keyboard/mouse in KVM setups alongside the visual output.
The visual output of this system is a 4K 60 frames per second HDMI 2.0 connection (8K output is possible if you scale the memory up). The software for the UGREEN NAS system is still in beta, and currently, the HDMI output is limited to command line access.
Currently, there is no graphical user interface afforded to the HDMI output, such as you would find on a QNAP or Asustor NAS system, but as this is a relatively niche feature for many, I’m not going to give them too much of a hard time over this.
Although the lack of the Thunderbolt direct connectivity will be a blow for some, the majority of users will be much ,much more impressed with the network connectivity of the DXP8800 PLUS. The system arrives with two 10GbE network ports (which is exceptional at the under $999 price tag, at least during crowdfunding).
Just to put this into perspective, the Synology DS1823xs+ is an 8 Bay NAS that has 1x 10GbE connection (and 2x 1GbE) with a 4 Core / 8 Thread AMD Emb.CPU and arrives at $1800 without TAX. Likewise, the QNAP TVS-h874T4 arrives with several versions with 10GbE and/or Thunderbolt 4 connectivity (with Intel i3/i5/i7/i9 CPUs) and that system starts at around $1999 and can reach as high as $3999). We need to factor in that the DXP8800 Plus is a crowdfunding product (so therefore hardly comparable to traditional retail as a regular over the counter purchase), but whether you purchase it at the $974 crowdfunding or intended $1499 RRP (Realistically, I imagine it will sit at around $1299-1399 at full retail) – this is a HUGE saving on hardware and for a 10GbE ready system, exceedingly hard to beat. Remember though, HAVING 2x 10GbE is not the same as being able to fully USE 20GbE – that depends on so many factors (Shared internal PCI lanes and PCIe switches, SATA and NVMe controllers internally, as well as the actual media you choose to use to try and saturate the connection.
Nevertheless, this DXP8800 PLUS arriving with the two 10GBASE-T (Copper) connections with Aquantia controllers internally to manage it, is very appealing. But it does not stop there. The DXP8800 PLUS is one of a small % of the NASYnc series to feature a PCIe upgrade slot too. It’s a half-height slot and x4 speed (so largely going to be used for NIC upgrades), but nevertheless worked a treat.
Overall, in terms of ports and connectivity, I’m really happy with everything I found on the DXP8800 Plus, and the increased scalability in terms of improving upon the network connectivity down the line, as well as the price point of the base level of network connectivity, combined with a decent degree of functionality and modern storage expandability to boot. The lack of Thunderbolt direct connectivity is a shame, but this is already something of a rarity in the market anyway (QNAP dominate this and despite the likes of QSAN and Promise trying to emulate this previously, they have hit walls) and UGREEN do state they are investigating this at development. Overall, I am really happy with the hardware thus far. Let’s dig a little deeper.
UGREEN DXP8800 PLUS NASync Review – Internal Hardware
As mentioned earlier, it’s surprisingly confident of UGREEN to launch so many different NAS devices simultaneously for their first foray into network-attached storage. Not only have they provided several different storage scales and architectures, but they are also supporting three different internal hardware CPUs in terms of CPU. The scale in terms of price and capabilities of each system varies.
The DXP8800 Plus arrived with an Intel i5 10-core processor (2p + 8e), integrated graphics, 20 PCIe lanes, and a maximum 55W TDP. Despite its compact SOC form, this 12th generation Intel i5 processor offers substantial power, benchmarking well against the N100 and Pentium 8505 models in other UGreen NAS models. Testing this processor, especially in this early crowdfunding prototype, presents challenges. Though UGREEN have softened their position on 3rd party OS support (and it’s impact on your hardware warranty if you pursue this), it is still not the intended USE CASE of what UGREEN state this system is to be deployed in (to verify their claims on it’s performance). See video below for more information on this:
Consequently, we’re limited in our ability to benchmark using third-party OSs or reference previous benchmarks for similar architectures. The UGreen NAS’s operating system, still in beta, requires further optimization to fully showcase what the hardware can achieve.
This processor is well-equipped with sufficient PCIe lanes to manage the 8 SATA drives and 2x M.2 NVMe SSDs, offering respectable speeds through SSH (at least on slot #1 – more on that later). The main concern with this processor selection is the lack of ECC memory support, crucial for high-speed flash systems to minimize bit errors during intensive operations.
Although SOC processors that support ECC are rare, especially from Intel, using one for this system and potentially for the DXP8800 Plus could significantly impact the price and development timeline. Nevertheless, this CPU is arguably the best choice for such a compact system in 2024, balancing power efficiency, heat management, and performance capabilities.
Arriving with integrated graphics, supporting up to 64 gigabytes of memory (arriving with 8GB of DDR5 SODIMM and two slots), there is a lot to like here. It is especially surprising when you realize that the brand already provides closely priced N100 and Pentium models next to this device in UGREEN’s NAS portfolio. This processor performs exceedingly well with Plex Media Server and, thanks to those 20 lanes, also means there’s a decent spread of available hardware architecture across the whole device.
But do keep in mind that this system does not support ECC memory. Indeed, none of the UGREEN systems support ECC memory, and although they make a point of highlighting the on-die checks associated with DDR5, most experienced storage enthusiasts tend to prefer traditional ECC memory support. Nevertheless, 8GB is a good amount of memory to start with, and it’s great to know that you are not locked in with presoldered and fixed memory on the board, which is a move often used by more economical brands to save some money and dedicate lanes more efficiently. The layout of the internal architecture is still yet to be confirmed at the time of writing this review, but digging a little into the backend via SSH revealed that each of the M.2 NVMe slots on the base of this system are Gen 4 x 4.
However, further digging into the 2nd M.2 slot showed that it has been downgraded the 8GT/s x2 :
Not entirely sure what to make of this, as this IS a prototype review unit. But it does seemingly though a little initial shade on the whole ‘two Gen 4×4 slots’. I will need to investigate this further with the brand and when I get a further update on this, I will let you know by updating the article here. Meanwhile, the OS SSD bay that hosts the UGOS NAS software arrives on that Phison E13 Gen 3 SSD, that is downgraded the Gen 3×1 (SO, SUB 1,000MB/s performance – which is fine for the Operating System SSD, but does mean that data passing through it (or at least managed to a large degree) might be potentially bottlenecked.
So, how this all separates out on the system chipset and whether these are being delivered into PCIe switches to spread the architecture out for the rest of the system storage, double network connectivity, and dedicating lanes to all those available connections, is definitely an area that leaves pause for thought.
(image below from other UGREEN NAS Systems)
Which I had difficulty identifying, but I suspect is a Marvell AQtion Aquantia AQC113/AQC114/AQC114CS/AQC115Cs, comprising (from official pages) a high-performance,Scalable mGig, Ethernet MAC+PHY Controllers designed to support the following network rates: 10GBASE-T/5GBASET/ 2.5GBASE-T/1000BASET/100BASE-TX/10BASE-Te. When equipped with a PCI Express Gen 4 x4, this family of Scalable mGig Ethernet MAC+PHY Controllers easily handle the 10 GbE line-rate performance. The AQC113, AQC114, AQC114CS, AQC115C device family combines a mGig Ethernet MAC Controller with a full-reach, low-power, highperformance, multi-gigabit, single-port Gen 4 Ethernet Alaska PHY transceiver into a single, monolithic device that is designed using the latest 14nm, multi-gate, FinFET process technology.
(image below from other UGREEN NAS Systems)
The USB controller/manager appears to be an ASM1543, (from the ASmedia pages) a one Four to two differential channels mux switch with integrated Type-C Configuration Channel Logic Circuitry, using for USB3.1 type-C mux and CC detection application. The signal performance of mux switch is up to 10Gbps SuperSpeedPlus USB bus with low insertion loss and return loss, and it also supports USB plug orientation, configurable as DFP role or UFP role through the setting of strapping pins, and implementing the strapping for the setting/detection of Type-C current mode, following USB3.1 Revision 1.0 and USB Type-C Connector and Cable Revision 1.3 standard specification.
(image below from other UGREEN NAS Systems)
Next, we find a Richtek RT3624BE, (from the manf pages) a synchronous buck controller which supports 2 output rails and can fully meet Intel IMVP9.1 requirements. The RT3624BE adopts G-NAVPTM (Green Native AVP) which is Richtek’s proprietary topology derived from finite DC gain of EA amplifier with current mode control, making it easy to set the droop to meet all Intel CPU requirements of AVP (Adaptive Voltage Positioning). Based on the G-NAVPTM topology, the RT3624BE features a new generation of quick response mechanism (Adaptive Quick Response, AQR) to optimize AVP performance during load transient and reduce output capacitors. The RT3624BE integrates a high accuracy ADC for platform and function settings, such as ICCMAX, switching frequency, over-current threshold or AQR trigger level.
(image below from other UGREEN NAS Systems)
In terms of the SATA storage management, I found a ASMedia ASM116 SATA host controller(AHCI). (TBC) Which is upstream PCIe Gen3 x2 and downstream eight SATA Gen3 ports. It’s a low latency, low cost and low power AHCI controller. With four SATA ports and cascaded port multipliers, ASM1164 can enable users to build up various high speed IO systems, including server, high capacity system storage or surveillance platforms.
(image below from other UGREEN NAS Systems)
Earlier in March when I was testing the (late alpha, early Beta) version of the NAS software, system and services, the performance numbers I got were not hugely encouraging internally. However, there have been numerous improvements on the system software and I am pleased to confirm that the M.2 NVMe slot 1 was indeed 4×4 bandwidth and that some brief 1GB transfer/creation testing showed some early 5.5GB/s benchmarks on the Gen 4×4 SSD I has inside the system.
Now we cannot rule out the impact of caching internally and these tests are NOT reflective of everyday (i.e non synthetic) use, but it was definitely an encouraging sign. However, when I tried to repeatedly move 1GB of data between each of the NM,2 NVMe, the performance would drop down to 1.1-1.5Gb/s, which further suggested some lane sharing and a possible bottleneck by a controller and/or that downgrade perhaps. Again, this is a beta software/system and UGREEN repeated that this system is still undergoing optimization.
External performance over 10GbE was also an area that I really, REALLY hope this is sees significant optimization. I was hitting a bottleneck of around 650-700MB/s on upload and download (on a 10Gbe / 1,000MB/s connection). The performance numbers below were over 10GbE (with the MTU set at 1500 – As the software is currently not allowing me to scale it to 9000 MTU/Jumbo frames). Below is the tests for 4x 8TB Toshiba HDDs in RAID 5, 4x Kingston DC600M SATA SSDs in RAID 0 and 1x Kingston KC3000 Gen4 NVMe SSD.I then went ahead and conducted a windows 10GbE transfer to the RAID 5 array:
Further testing confirmed performance dips when transferring data between SSDs, indicating a shared pathway. Despite this being a pre-release sample, and acknowledging potential future optimizations, the observed SSD performance, though still faster than many market alternatives, fell comparatively short of expectations given the hardware capabilities (though still higher than the majority of M.2 SSD performance offered by other brands providing HDD SATA + M.2 solutions right now).
The UGREEN NAS’s software, still in beta, promises further insights into the brand’s direction with their NAS solution and its accompanying software and services, warranting a closer examination as development progresses.
UGREEN DXP8800 PLUS NASync Review – Software
At the time of writing, the UGREEN NAS software is still in beta, with the mobile application is live now. Reviewing the software included with the DXP8800 Plus—as a final product—feels somewhat premature. The NASsync software beta reveals many baseline functions and long-term plans, detailed in the video below in our initial overview and first impressions of the UGREEN NAS software:
it’s on track to become a smooth and user-friendly experience, comparable to giants like Synology and QNAP, especially in terms of the web browser experience. Unlike opting for the complexity of TrueNAS or the streamlined, container-focused UI of UnRAID, the UGREEN NAS software is more akin to Synology DSM. The foundation is clearly laid out for expansion in terms of features and tools for the user’s disposal. However, there are notable absences of baseline applications such as container or virtual machine support, and a multi-tiered backup solution within the web GUI (though the UGREEN NAS mobile and desktop clients are in development, expected to preview in March). Basic services for file management, shares, user account control, and an app center—soon to be linked to a repository—are all user-friendly but present some inconsistencies, likely due to its beta status and ongoing development. The physical product may be closer to final development, but the software needs more time for optimization. SMB services were less consistent than desired, and settings changes sometimes didn’t save or recall correctly. This is common for beta software finding its footing, yet it’s important to note that the hardware feels more refined than the software at this stage, months before user delivery. In brief:
What I liked:
Intuitive UI with services located logically and responsive controls.
The mobile application for iOS and Android is one of the best I have ever used in NAS!
Baseline services such as network interface management, user account control, firewall handling, and SSH interface control are all present.
A clearly defined app center awaiting connection to an online repository.
Helpful tips and guidance are available on most pages, aiding new users.
Support for modern services like SMB3 multi-channel and domain services in the beta.
Clear account and resource management accessible from the desktop, likely appealing to most users.
The inclusion of a remote access relay service and UGREEN account creation from day one, simplifying remote access for new users with built-in firewall and domain tools.
UPDATE 5/4/24 – The HDMI output is now full controllable via the mobile application and is intiuative
UPDATE 5/4/24 – A Docker application has now been added with access to numerous repository options!
UPDATE 5/4/24 – SSH is now disabled by default
What I disliked:
Absence of two-factor authentication in the software.
Lack of virtualization applications at this stage.
Sporadic SMB performance.
The Security Advisor tool is only suitable for Antivirus and Anti-Maleware protection, not to scan the system for security weaknesses and advisory actions
The HDMI output cannot be used by the desktop/browser user to the same extent as the mobile application + cannot be used by container tools (Plex, Home Automation, etc)
In-progress language integration, leading to occasional default displays in Chinese or error messages in Chinese despite English settings.
Improvements needed:
Expansion of app integration and desktop client tools for easier system-client bridging.
Introduction of a default application for device discovery on the local network, a basic service offered by many NAS brands.
More information on UGREEN account and remote access security.
Acknowledging this is a beta, it’s fair to reserve full judgment until the software fully rolls out. As it stands, this beta is promising yet lacks some established NAS software fundamentals. Hopefully, we’ll see significant advancements as the release approaches.
UGREEN DXP8800 Plus NAS Storage Review – Verdict and Conclusion
Much like the rest of the NASync series, the UGREEN DXP8800 PLUS 8-Bay NAS is incredibly good value in terms of hardware and, if you are looking for the very best desktop NAS hardware for the price point available in the market – the DXP8800 PLUS is truly unbeatable in its specifications, build quality and overall physical presentation. Even going full ‘DiY’ and trying to build a system of this calibre yourself (case, cables, i5 embedded mobo, 2 port 10GbE card, 2 NVMe, 8 SATA, case, cooling, etc), you would struggle to beat the sub $999 of this system by a meaningful margin. Add to this the fact that UGREEN have now softened their stance on 3rd party NAS OS’ on their NAS devices having no aggressive impact on your 3-year hardware warranty has won a lot more users over, as the DXP8800 PLUS becomes the perfect TrueNAS or UnRAID NAS for users who don’t want the hassle of building from scratch, chasing multiple warranty’s and silicon paste under the fingernails! Genuinely, it is impossible to fault the DXP8800 PLUS on a hardware level (it’s not even that noisy, compared to other 8-Bay NAS in the market at least).
When it comes to software and performance, however, things are a little more complicated. The UGREEN NAS software (UGOS) is still very much in beta, and it feels likes it. The system (at time of writing) has still yet to complete initial crowdfunding and development of the software is still on-going (so we are still judging a software OS that hasn’t finished). But nevertheless, the absence of services such as 2 factor authentication, WORM, a comprehensive security monitor, volume encryption, a virtual machine hypervisor, broader 3rd party cloud sync and backup tools, etc – the absence of these (as well as inconsistencies in the software and performance, that arguably are possibly related to it’s beta status) lead to it being hard to recommend the DXP8800 PLUS on a software level. However, this system will not see physical fulfilment to backers till at least June/July at the very earliest, which is still a decent amount of time to polish the software and roll out beta’s of individual services that are promised on the UGREEN roadmap. Perhaps you are looking at the DXP8800 PLUS series for TrueNAS/UnRAID/OMV etc, or simply to set it up for local SMB storage for your backups and then use the docker app to run Plex. For those users, the DXP8800 is an absolute bargain. Just remember that we are still talking about Kickstarter and crowdfunding (still an odd move by such a big brand) and therefore this needs to be treated as such, not comparable to traditional retail! Overall, I am hugely impressed and look forward to seeing where this system, UGOS and UGREEN go in the exciting world of NAS in the next year or two. The DXP8800 PLUS is a BEAST of a NAS in terms of hardware, but the software is still WiP.
PROS of the UGREEN DXP8800 PLUS NAS
CONS of the UGREEN DXP8800 PLUS NAS
PCIe Expandability 8 HDDs + 2x Gen 4 M.2 in 1 box under $999 Good Balanced CPU choice 10GbE Dual Ports! An SD Card Slot (wierdly rare!) 10/10 Build Quality Great Scalability Fantastic Mobile Application (even vs Synology and QNAP etc) Desktop/Browser GUI shows promise Established Brand entering the NAS Market Not too noisy (comparatively) Very Appealing retail package+accessories
10GbE Performance was less than expected Crowdfunding choice is confusing Software (still in Beta) is still far from ready 18/4/24
Click the Link Below to find out more about the UGREEN NASync NAS Series on the brand’s official Site:
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Synology DS224+ vs DS723+ NAS – Which Should You Buy
Buying your first network-attached storage device can be really intimidating! If you have spent the better part of a decade storing your personal or business data on public cloud services or in a drawer full of USB drives, but have now taken the grown-up decision to go ahead and migrate over to your own private network-attached storage (NAS). You might have done this for reasons of cost, centralization or perhaps for security, whatever the reason for your data migration, there is simply no denying that the world of NAS can be a fraction complex and confusing early doors. Like any kind of modern computer appliance, you want to make sure you buy right the first time and when it comes to choosing between two of the latest generations of Synology NAS devices, these two incredibly similar two-bay devices might be two of the most different solutions I have ever compared. The Synology DS224+ is a home and small business-focused compact NAS designed to leverage an affordable price point between reasonable hardware and reasonable software and abilities. The slightly older Synology DS723+, on the other hand, has much of a high and even in some places entry enterprise-level focus about its architecture and is needless to say the more expensive of the two. Nevertheless, both of these Synology NAS devices can be picked up for around $350 to $450 (without drives), the contrast between their pricing, are actually very different beasts. Therefore, for users that don’t quite know their AMD embedded from their Celeron integrated processors, or who aren’t sure of the benefits that ECC can bring, today I want to compare the Synology DS224+ and Synology DS723+ and help you decide which one best deserves your data!
Just before we get into the meat and potatoes of this comparison, it is worth highlighting that regardless of whether you buy the Synology DS723+ or DS224+, you are guaranteed to get a system that can perform all of the following:
Both units feature x86 processors, which allow a wide degree of app/services to run well and are a good price vs hardware balance
Both the DS723+ and DS224+ are constructed of plastic desktop compact chassis, thereby reducing power consumption, noise and heat generated
Both can Stream 1080p HD or 4K media, with superior performance natively and mid-range performance in Plex
Both the Synology DS723+ and DS224+ NAS support AI-supported photo and ‘thing’ recognition supported to a very high degree from the free branded software included
For Business users who currently enjoy the use of Google Workspace or Office 365, both of these NAS provide excellent means to backup your mass cloud accounts (as well as natively sync, dupe and configure rules on the fly)
Both the DS224+ NAS and DS723+ NAS support snapshots, for more incremental and version protecting failsafe in efforts to protect you from Malware and Ransomware attacks, by allowing multi-versioning storage history to browse through and restore
Both units are DLNA certified so can be accessed, browsed and played from by popular DLNA devices, such as Amazon Firestick, Alexa, Google Home Chromecast, Apple TV, Bose, Sonos, iPads, etc, as well as connectivity between these platforms with IFTTT
Both are multi-bay, RAID enabled devices NAS devices that support JBOD, RAID 0 and RAID 1 (as well as Synology Hybrid RAID too for their Plus series range), though it is worth highlighting the DS723+ is the only one that supports an expansion and therefore also can support RAID 5, RAID 6, RAID 10 and SHR-2 (more on that later)
Both devices run on their own proprietary operating system that can be accessed remotely or locally. These include regular updates to the firmware, security patches, applications and more. Ranging from multimedia, home and multi-tiered backup applications, to more business end tools such as Surveillance software, Virtual Machine deployment and business-class backup and synchronization tools.
Both the DS224+ and DS723+ use and can be accessed equally by a multitude of mobile applications such as DS File, DS Video, DS Photo, DSCam and DS Music that are created by and constantly improved by Synology.
Both NAS are completely compatible with Windows, Android and Mac systems, as well as acting as a bring between software platforms to share and distribute files for migration and file sync]
Both units can be used as a mail and/or business servers, providing excellent 3rd party CRM and first-party CMS systems, as well as the fantastic Synology collaboration Suite of applications Chat, Drive, Mail, Calendar, Office and Active Backup Suite
Both systems will support DSM 7.1 or DSM 7.2 out the box, as well as support software updates (security and feature) for many years moving forward
Both systems support the Synology Surveillance Station applications, support numerous cameras and arrive with 2 camera licenses with your purchase
But you didn’t come to this comparison page to find out what they had in common, you wanted to know what makes them different and which one best suits your needs, so let’s crack on with this comparison.
Synology DS224+ vs DS723+ NAS – Price and Value
Now, for those of you that are keeping a very close eye on the budget, it will already be clear to you that the Synology DS224+ is the lower-priced NAS of the two, by quite a considerable margin! Arriving, depending on where you are in the world, for around $330 to $360, it will immediately look more appealing to those on a tight budget when compared against the $450 to $499 of the DS723+. And that is before you’ve gone ahead and purchased any storage media too, so that’s saving of $100 to $150 could go a long way to further bolstering your network-attached storage setup. So, if the most important thing to you right now is remaining within a tight budget, then it might be worth seeing to read the rest of this article as when comparing DS224+ and DS723+, we have to look considerably more at the subject of value, not price. Price. Both of these devices arrive with the same software, Synology DSM 7.2, as well as both systems being two drive NAS solutions that support nearly identical ranges of storage media too, but more on that later. In terms of physical size, the range of components, they are pretty darn similar at a casual glance. However, it is in terms of the individual hardware components and scalability where the Synology DS723+ shows its worth, which we will cover shortly in the hardware section. But at least in terms of numerical value, the Synology DS224+ carries the lead. However, the reality isn’t quite that simple.
This is because the Synology DS723+ was released more than half a year earlier than the DS224+ and because of its wider availability and longer presence in the market, it has been featured in numerous special offers throughout that time. We saw this near $500 NAS on a few considerably impressive special offers throughout Amazon Prime day and other smaller eShop-specific events. So, yes, the DS224+ is the lower-priced NAS of the two, but do make a point of checking your local online retailer to see if the DS723+ is on special offer right now!
Synology DS224+ vs DS723+ NAS – Hardware and Connections
The hardware architecture of the DS224+ and DS723+ clearly have two very different target audiences in mind. The DS224+ has more of a home and multimedia feel about it, while the DS723+ feels substantially more like a business solution. This is reflected in numerous areas such as the distinct differences in CPU, memory specifications, and potential for growth. Even if you were to take into account the affordability of the DS224+, it has to be said that in the majority of hardware available, the DS723+ is significantly more powerful and scalable in practically every way. Here is a brief summary of the key hardware highlights of either system, side-by-side:
The maximum number of disk slots for an expansion unit
N/A
7 (DX517 x 1)
M.2 drive bay
N/A
2 (NVMe, PCIe 3×1)
Compatible Disk Type
3.5″ SATA HDD
2.5″ SATA SSD
3.5″ SATA HDD
2.5″ SATA SSD
M.2 2280 NVMe SSD
Disk hot-plug support*
Yes
Yes
So first and foremost, we need to discuss the main differences between the CPUs available here. The Intel Celeron found inside the DS224+ is a four-core, four-thread processor with a clock speed of 2.0 GHz that can be burst to 2.7 GHz when needed. However, despite the age of this CPU, which was released towards the end of 2019, it is the integrated graphics of this processor that gives it a slight edge for some users in terms of NAS deployment- especially those looking at multimedia use for their system. For users that are looking at the manipulation of graphical data, or more commonly are using the NAS as a multimedia server and wish to convert dense multimedia into something more manageable locally (for example, converting a dense 4K file into a much smaller and portable version to watch on the phone whilst commuting to work, on the fly), integrated graphics allow the NAS to perform this task with much lower overall resource consumption.
Thanks to it having a more specialized tool to get this job done. The embedded Ryzen R1600 processor on the other hand, lacks the integrated graphics and is a dual-core processor instead of a quad-core. However, it substantially makes up for this by being a much more powerful dual-core processor, with four threads that allow the system to assign system resources in a similar way to that of having multiple cores. Equally, the clock speed is noticeably higher here with the DS723+ CPU having a 2.6 GHz base power that can be burst when needed to 3.1 GHz. It is true that in cases of graphical manipulation or multimedia conversion, the AMD CPU here will be far less efficient and capable. However, in practically every other way, it is superior to that of the J4125 inside the DS224+. And if you are more concerned with traditional file transfer speeds internally and externally, the DS723+ will comfortably be the better-performing NAS.
The CPU choices in the DS224+ and DS723+ also result in very different memory architectures in each device, which will undoubtedly result in different scalability in the long term. The DS224+ arrives with 2GB of memory, soldered to the main controller board, which can be further expanded via an available SODIMM memory slot to 6 GB total. This may be a little disheartening when you find out that the CPU here is actually capable of supporting 8 GB maximum memory. However, due to that initial 2GB memory being fixed internally, you cannot officially exceed 6 GB physically. This shortfall is considerably magnified when you bring into comparison the DS723’s memory structure. It arrives with 2GB of DDR4 memory which can be expanded to a whopping 32 GB total across two available SODIMM slots. Additionally, the system arrives with error-correcting code (ECC) memory, which ensures that data that passes through the memory during write operations will have its integrity checked by a separate module on the memory of the system. If any irregularities or inconsistencies are spotted, that data will be repaired. This goes a long way to reassure any doubts around the integrity of long-term archival data and susceptibility to things like bit rot. This is one of the main reasons why the DS723+ is considered much more of a business solution overall.
Much like the memory choices by Synology in these two NAS devices, the ports and connections of them both are similar, but one is definitely more scalable than the other. Both systems arrive with standard gigabit ethernet connectivity, with two available ports that each will provide up to a maximum 109 megabytes per second. Both systems also arrive with USB 3 connectivity, but it is only 5GB gen 1 USB, and the more expensive DS723+ only has a single port when the DS220 Plus has two, which really surprised me. However, it is from here onward that the DS723 massively upscales things.
Model ID
Synology DS224+
Synology DS723+
Synology NAS
RJ-45 1GbE LAN port*
2 (Supports Link Aggregation / Failover)
2 (Supports Link Aggregation / Failover)
USB 3.2 Gen 1 port*
2
1
eSATA port
0
1
USB Copy
Yes (inc. Physical Button)
Yes
PCIe expansion
N/A
1 x Gen3 x2 LAN card slot
Size (HXWXD)
165 mm x 108 mm x 232.2 mm
166mm x 106mm x 223mm
weight
1.30 kg
1.51 kg
system fan
92 mm x 92 mm x 1 pcs
92 mm x 92 mm x 1 pcs
fan mode
full speed mode
low temperature mode
silent mode
full speed mode
low temperature mode
silent mode
Front panel LED indicators with adjustable brightness
Yes
Yes
Noise value*
22dB(A)
20.7 dB(A)
wake on lan
Yes
Yes
Power Supply / Transformer
60W
65W
AC input voltage
100V to 240V AC
100V to 240V AC
current frequency
50/60 Hz, single frequency
50/60 Hz, single frequency
Power consumption
14.69 W (access) 4.41 W (disk hibernation)
21.07 W (access) 8.62 W (disk hibernation)
For a start, the DS723+ features an eSATA external port that is used to connect the official Synology 5-bay expansion device, the DX517. This means that while the DS220 Plus has a maximum long-term capacity of two SATA drives, the DS723+ allows you to expand your storage down the line by an additional five SATA bays. This can be done gradually and this storage can either mirror the original NAS or extend the storage pool across both devices.
Scalability and expandability do not stop there though, with the DS723+ also having the option to add a network adapter upgrade module (the E10G22-T1-MINI) to increase your network bandwidth to 10GbE. This is going to be incredibly useful for users who plan on taking advantage of SSDs or plan on having a much busier network environment between the NAS and multiple users and tasks at any given time.
And it doesn’t stop there! The Synology DS723+ also features two SSD bays on its base for installing M.2 2280 SSD modules, which can be used for caching or as raw storage pools, depending on which drive you use (more on that later). This is a feature that, although growing more common across Synology’s NAS portfolio, it is still unavailable on the new DS224+ and, alongside the lack of storage expansion support, severely limits the storage potential long term on the more affordable NAS.
inally, we need to discuss storage media compatibility, as this has grown to be another thing that has changed the way in which a user can populate their NAS quite a lot in recent years. On the list of storage media that they are prepared to verify as compatible with their systems. Although technically, one could say that any SATA media drive would be compatible with a SATA NAS, there are still a few incredibly isolated examples of compatibility, durability and stability. Synology requires that all drives need to be officially checked and verified before they’re prepared to add them to their list in order to truly guarantee that a user will get the promised Synology experience from their hardware with that media. As questionable as this might sound, the result is that the list of compatible storage media for both of these devices, despite their incredible similarities, is actually pretty darn different. Take a closer look at the slideshow below of compatible HDDs from WD and Seagate on these two NAS systems (from 21st July 2023) and see if you can spot an odd inconsistency:
In the case of the DS224+, we see a smaller pool of supported storage media, as well as a lower list of larger capacity drives being featured also. The DS723+, on the other hand, seemingly has a larger pool of more high capacity drives added and available to it, as well as a larger range of Synology’s own drives available for use with that system that includes the higher end options in the HAT5300 range. Synology has clearly prioritized higher-end drives for more advanced Synology systems, but for those that like to use their system clearly and rigidly within the defined parameters of a brand to maintain their warranty/guarantee, this is going to be a little disheartening to see the smaller pool of verified compatible storage media on the more affordable NAS solution. This is something that may well change over time as more drives are added to verified compatibility lists, but Synology has not exactly been putting their foot on the gas here. Given how close these two systems have been released side by side and the large disparity between their compatibility lists, I can’t see a huge amount of change happening anytime soon. It is absolutely no surprise that the more expensive Synology NAS has a better degree of hardware options in the long term. Though, it should be highlighted that a lot of the real benefits available in the DS723 are optional extras, long-term scalability and upgrades that are not necessarily available in the default model. It could be very easily argued that you are paying for entry to then pay extra for delivering upgrades, SSD upgrades, storage scalability, and increasing your memory years from now. Nevertheless, the fact that the baseline memory is ECC and the AMD CPU is indeed more powerful in most ways, does make up some of that additional cost and ultimately mean that in terms of hardware and connectivity, the DS723+ is the better of the two.
Synology DS224+ vs DS723+ NAS – Software and Services
At the risk of being incredibly repetitious, both of these devices are remarkably similar in what they can do in Synology’s premium DSM software platform, but the scalability and scope provided by the DS723+ inevitably leads to that more expensive system, ultimately giving you just more resources with which DSM can utilize. In terms of the actual range of applications, services supported on either system and scope for use right out of the box, both the DS224+ and DS723+ have got more than enough to run every single available app and tool available in DSM 7.2. Despite their rather modest scale, both systems can run multiple virtual machines, host a fantastically capable surveillance solution with numerous cameras, both can provide an excellent Plex media server experience (with a slight edge to the DS224+ in terms of conversions and transcoding when needed), and in terms of backups, both systems support the full range of services from Hyper Backup and Active Backup Suite. If you are a small business or just a small group of users who are going to be interacting with either of these NAS units fairly regularly, you’re going to have a largely identical experience in either one of these two systems using the baseline default hardware. However, things will change as soon as you start moving into larger simultaneous access, more high-volume application exchanges between the system and client hardware, and the scope of each one of those individual processes growing over time. In terms of the escalation of accessing the services of DSM and long-term future-proofing of a system running at top speed, despite growing requirements and demands of the system, the DS723+ comfortably wins.
Recommended number of clients that can sync simultaneously
350 (the number of devices that can be connected at the same time when the recommended number of stored files is reached)
350 (the number of devices that can be connected at the same time when the recommended number of stored files is reached)
Recommended number of files to store
5,000,000 (Applicable to files indexed or belonging to Synology Drive , files accessed through other protocols, please refer to the file service in the above field)
5,000,000 (Applicable to files indexed or belonging to Synology Drive , files accessed through other protocols, please refer to the file service in the above field)
Synology Office
Yes
Yes
Maximum number of users
1200
1200
Video Station
Yes
Yes
Virtual Machine Manager
Yes
Yes
Recommended number of virtual machines
2 (see more)
4 (see more)
Recommended number of Virtual DSMs (licensing required)
2 (including 1 set of free licenses)
4 (including 1 set of free licenses)
VPN Server
Yes
Yes
Maximum number of connections
40
40
Synology High Availability
Yes
Yes
log center
Yes
Yes
Number of logs received per second
800
800
Backup folders and packages
Yes
Yes
backup the whole system
Yes
Yes
Remark
Full system backup requires DSM 7.2 or later.
Full system backup requires DSM 7.2 or later.
Maximum number of Hybrid Share folders
10
10
Notwithstanding that the system has a much higher clock speed CPU that, despite only being a dual-core processor, features a four thread architecture with DSM, allowing a lot of the spreading of resources normally associated with cores to be made available with vCPU allocation (containers, virtual machines and just natively). Then there is the scope for the larger overall capacity available to be upgraded towards in terms of memory, with the rather modest 6GB of memory on the DS224+ looking quite underwhelming when compared against the whopping 32 GB maximum memory that is scalable on the DS723+. That ultimately adds up to the more expensive NAS system having a better opportunity to grow alongside a more demanding data storage network of connected devices and users over time. And we haven’t even touched on the performance benefit in DSM and all of the first and third party applications when we factor in support of SSDs for caching or storage pools in the DS723+, both of which are going to allow much better, long-term utilization and overall, a much smoother experience for a considerably longer amount of time than that of the DS224+. Ultimately, if you think your utilization of the NAS is going to grow steadily and increasingly over time, the DS723+ is the better choice here in terms of software, in and out of DSM.
Synology DS224+ vs DS723+ NAS – Conclusion and Verdict
Unsurprisingly, what we have here is an old-fashioned case of getting what you pay for. The DS224+ is a very solid, and reliable NAS solution and is definitely more than capable of running the bulk of modern NAS hardware needs, also, remaining pretty flexible in the resources available to it on day one to get the job done. Equally, for home users and particularly those seeking a more flexible approach to multimedia, the DS224+ does bring a decent amount of bang for buck when you compare it against the bulk of other Synology solutions in the brand’s portfolio. But it just pales in comparison to the sheer scope of scalability, upgrade options and flexibility long-term that the DS723+ provides. And regardless of whether you’re a business user or a home user that may perhaps be looking to do something more aggressive with their storage down the line, the DS723+ justifies a lot of the extra expense, simply by weight of it having that ECC memory, SSD NVMe storage options, expandability, 10G as an optional extra and the scale of how far you can upgrade the memory. As mentioned earlier, we have to at least acknowledge that a lot of these advantages that the DS723+ presents compared with the DS224+ are ones that you will only really take advantage of if you spend a little bit more money, but having the option for that scalability down the line for many users is going to be worth the investment on day one. Side by side, in most cases, the DS723+ will comfortably outperform the DS224+ even in the default model, so you still aren’t losing out just because you’re paying extra for upgrade options you may not use later down the line.
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
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If you like this service, please consider supporting us.
We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
Or support us by using our affiliate links on Amazon UK and Amazon US
Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
Seagate and their Ironwolf series of hard drives have fast become a mainstay of the NAS landscape in a relatively short time, considering their NAS HDD and eventual rebranding to Ironwolf in 2015/2016. In that time they have closed considerable ground on their biggest rival in this field, the WD Red series, and now although the brand first released Ironwolf Pro 20, 22 and now 24TB NAS Hard Drives in the last 18 months, they are now in the process of revising a number of these drives and introducing a new higher durability STX0000NT001 / STX0000NT001 series to join that existing the STX000NE001. These newer class of Prosumer/large-scale storage array NAS hard drives arrive with almost twice the workload rating, more than double the MTBF rating and still maintain the same high reported performance levels. All this said, why the sudden change? Perhaps facilitated by hardware shortages or due to the growing concerns of some users over larger capacities having the same workload rating of smaller capacities, leading to diminishing durability returns? Whatever the reason (more on that later), there is no denying that 24TB of storage in a single 3.5″ HDD casing is something to behold and today we are going to review this new massive drive from Seagate, benchmark it, test it with leading NAS brand Synology, discuss the differences with the existing Ironwolf Pro range and (hopefully) help you decide if it deserves your data? Let’s begin.
Seagate Ironwolf Pro 24TB Hard Drive Review – Quick Conclusion
There is no denying that Seagate certainly delivers on the prompted storage and performance that they have stated for the Ironwolf Pro 24TB NAS hard drive. This alongside fully tested and confirmed compatibility with Synology (though not by Synology themselves) devices means that you have a drive here that can turn any 4-Bay NAS into a staggering 96TB server in RAID 0 and 72TB RAID5 Storage data monster – let alone once you start thinking about rackmounts and hyperscale. The pricing of this 24TB is understandably high, but as always, when you start crunching down the ‘Price Per TB’, it ends up landing comfortably in the same region as other Pro class drives of a smaller capacity. As mentioned previously, I particularly appreciate that the workload discussion surrounding ‘Pro’ Class drives at 300TB/yr vs rapid HDD capacity growth is being addressed here with a 550TB/yr version to rival that of ‘Ent’ class drives – whatever the reason/motivation. With capacities getting higher and more ‘eggs being placed in baskets’, the durability of each individual drive in an array grows in importance, so the shift of these PRO class drives towards an ENTERPRISE class workload should be positively noted. The value of the Ironwolf Health Management tool is going to be something of debate and the inclusion of 3yrs data recovery services is a nice extra that (with any luck) few will need to use – but better to have them and not need them, than visa versa. As HDDs continue to increase in scale and Seagate (among other brands) continues to outline their plans to hit 50TB (so, halfway there with this one!) by the end of the decade, the Seagate Ironwolf Pro ST2400NT002 is another good example of an HDD that finds a sweet spot between price, durability and value. Just be aware that this is a drive designed for large-scale use and that means high operational noise and higher than typical power use than non-Pro and smaller cap drives!
BUILD - 10/10
HARDWARE - 10/10
PERFORMANCE - 9/10
PRICE - 7/10
VALUE - 7/10
8.6
PROS
Very Good Price Point vs WD Red/Red Pro Data Recovery Services Included (3yrs) 550TB/yr Workload & 2.5M MTBF 285MB/s Transfer Speeds Ironwolf Health Management Inc. Seagate Secure Onboard Consistent Performance
CONS
Noisy!!! Definitely Cannot have Just One Pricing and Model ID Confusion Higher Standby/Idle Power Use Tipping point vs SDDs
Seagate Ironwolf Pro 24TB Hard Drive Review – Design
The design of the Seagate Ironwolf Pro 24TB HDD remains largely unchanged in appearance compared with the most recent high-capacity releases at 24TB and 22TB. The 3.5″ casing is helium sealed and the new NT class of drives arrive with a change in the labelling to differentiate them from the NE Ironwolf Pro series. Perhaps this differentiation is the separate them for use in 24+ Bay servers (given the oddly open-ended ‘unlimited bay’ support on the spec sheets vs the ‘upto 24-Bays of the Ironwolf Pro till now). Typically NAS/SAN system that feature 24x and higher storage bays would have been urged to opt for the EXOS series (available in both SAS and SATA). Perhaps this is a means to open up and bracket the Hyper-Scale and Data Center tier up, as more and more medium-large business setup single/paired Rackmounts outside of the large-sclae cabinet settings of the past? It’s hard to say, as otherwise, what problem is a newer and more durable Ironwolf Pro drive solving?
One argument might be the growing question of workload ratings on HDDs vs Growing Capacities and how they are starting to result in reduced margins of durability. The general rule of thumb when it has come to Hard drives for 24×7 server deployment is:
Standard Class Server Drives (so, upto 8 Bays of storage, small-medium Business deployment) is 180TB workload a year over the 3yr warranty
Large Scale Server Drives (above 8 Bays and upto 24 Bays for Higher-end business and large-scale deployment) at 300TB workload per year over the 5yr Warranty
Enterprise/Hyperscale Server Drives (i.e Data Center, with theoretically limitless Bay numbers, factoring expansions and growth) at 550TB workload per year over the 5yr Warranty
Now the Seagate Ironwolf Pro 24TB is branded as a ‘Pro’ class drive (the middle one, above), however it arrives with a 550TB Workload rating, putting it well into the Enterprise bracket and treading on the toes of Seagates EXOS series – though lacking the SAS and Encryption options of EXOS options. However, the general rules of 180/300/550TB respective workloads on each tier begin to fall down a little when you factor that a 1TB drive that has a 300TB workload at 210MB/s performance and a 24TB that is also at 300TB workload annually, but 285MB/s max transfer will not only hit that workload limit quicker – but there is also the question of how this translates over time vs the available storage space and writes over time! Therefore the newer gen Seagate Ironwolf Pro ST2000NT001 Hard Drive arriving with 550TB/yr (alongside NT versions of many of the other lower capacities) does elevate this point somewhat for those users in between the Large Scale and Hyperscale/data center.
The 24TB in the ST2400NT001=2 is spread over 10 platters of 2.4TB each, made possible via the drive being helium sealed. This reduces potential internal drag and friction between platters, maintains the balance and allows much thinner platters to be used. Spinning at 7200RPM, the platters feature dual-plane balancing (known as AgileArray) also time-limited error recovery (TLER), which ensures the drive reading head isn’t delayed in intermittent read errors and can restart quickly to increase access when needed.
The 10 platters spinning at 7200RPM are also accompanied by 256MB of caching on board, which really surprised me, giving most of Seagate’s competitors have hit the 512MB cache level at this capacity tier. Having half the chance of its rivals does not seem to diminish both the performance or the sustained performance either.
As mentioned, the Seagate Ironwolf Pro HDD series only arrives in SATA. Although I can understand that Segaate does not want to overlap TOO much with their EXOS range that they already have done, there are an increasing number of SAS NAS solutions arriving on the market (with both Synology and QNAP both increasing their range of solutions in this direction noticeably for their 2022/2023 generations). Yes, users could just go for a suitable SAS EXOS option, but then they lose out on the Rescue Data Recovery services and Ironwolf Health management on the drive.
Overall, any improvements or changes in the build/construction of the Seagate Ironwolf Pro 24TB ST2400NT002 HDD over the rest of the range and/or the previous NE version are all internal. We have to take Seagate at their word on the effective doubling of the durability rating, but given their pedigree in the EXOS enterprise series, I have little doubt in this. Although the Ironwolf Pro 24TB is not the only NAS drive in the market right now that is breaking the 24 Terabyte level, it does arrive with a couple of things that many others don’t that we should cover – the included Data Recovery services and the Ironwolf Health Management tool for NAS for a start. But MOST IMPORTANTLY, the Seagate IW Pro 24TB is CMR (conventional Magnetic recording) and not SMR (Shingled Magnetic Recording – that latter of which is what the bulk of other NAS brands offer drives at this scale in. However, larger scale storage users will always opt for CMR drives and Seagate (unlike WD) have done a fantastic job of ensuring all their NAS drive series are CMR.
Is Seagate Ironwolf Health Management and Rescue Recovery Services Worth Caring About?
For those that are not aware, the Seagate Rescue+ package is a data recovery service that is included with your Ironwolf and Ironwolf Pro drives that, alongside your 3/5-year warranty, includes an additional 3 years of data recovery services. What that means is that if your drive fails through no fault of your own within reason (so, no, not smashing it with a hammer), you can send the drive off to the Seagate recovery labs and they will try to get that data back. From accidental deletion, all the way through to mechanical and forensic level recovery, this is an impressive inclusion! You should still factor other safety nets in your architecture (backups, UPS, RAID, etc) but given the cost of data recovery services (costing anything from hundreds to thousands of pounds), this is a very, VERY useful inclusion when you need it. This plus an already normally lower price point than Pro series drives in the WD Red series means that the Seagate Ironwolf hard drives still manage to be the better value choice for alot of users, especially when including the Rescue recovery included. They are also the only 3rd party NAS hard drive brand that has a tool to monitor drive health available on practically ALL the NAS software GUIs in the market, in Seagate Ironwolf Health Management. Here is part one of a two-part video series on the NASComapres YouTube channel were we showed the Seagate Rescue Recovery service (arguably, in a very extreme fashion!):
You can find out more on the Rescue service and its Pros/Cons in the video below. Otherwise there is another video detailing a guide on what to expect from data recovery costs/fees etc in a video from 2021:
Seagate Ironwolf Pro 24TB Hard Drive Review – Testing
Testing the Seagate Ironwolf Pro 24TB is going to be performed across multiple methods, but still rather unconventional. This drive is designed for deployment in large # Bay servers, but although I have several NAS in the studio that could accommodate this frequency of drives, I do not have sufficient Seagate Ironwolf Pro 24TB units. Therefore the testing I have conducted are all examples of single-drive performance. These will include several PC testing sessions using popular and recommended storage testing applications and two NAS tests involving Synology and QNAP.
Windows 10 Pro Desktop System
Intel i5 11400 Rocket Lake – 6-Core 2.6/4.4Ghz
16GB DDR4 2666MHz Memory
Intel B560M mATX Motherboard
OS Storage, Seagate Firecuda 120 SSD
Test Hard Drive connected to a Sabrent USB 3.2 Gen 2 10Gb/s external dock
Synology test was conducted on a DS923+ NAS using the system’s own benchmarking tool
These last tests are important as not only is the Seagate Ironwolf Pro 24TB HDD designed for NAS use, but also at the time of writing neither brand lists this hard drive as compatible. There is more to this though that I will touch on later.
The first test involved using CrystalDisk. I performed tests on 1GB, 4GB and 16GB test files, as well as mixed 70/30% R/W. The results were consistent and largely lived up to Seagate’s claims here.
The next test used ATTO disk benchmark and this one used a 256MB, 1GB and 4GB test file in the same windows PC test environment. However, I also included the IOPS. The random 4K operations of a hard drive will typically be hugely dwarfed by those of SSDs, but enterprise HDDs and pro series drives still tend to rate noticeably higher than domestic HDD and standard-class NAS HDDs on this score.
In order to conduct a windows performance test, I copied 20GB of mixed files over to the drive as a separate disk. The result was consistent performance and the transfer, averaging at 205MB/s on the windows transfer overall and peaking at 260MB/s. Although this is lower than the transfer rates stated by Seagate and in the synthetic tests above, this is perfectly understandable when dealing with this high volume of small/differing date, compared with the largely Sequential Data tests stated elsewhere.
20GB Windows Transfer
Synology NAS Testing with the Seagate Ironwolf Pro 24TB Hard Drive
Now, before I move on to the NAS testing. It is worth highlighting a couple of important factors with regard to the Seagate Ironwolf Pro 24TB and the support available from each NAS brand I am focusing on for the testing. Now, Synology is the ONLY NAS brand in the market that also has its own first-party HDDs available to users too. These are Originally Toshiba Enterprise-grade produced hard disks that have had a Synology-specific firmware applied to them. Now, why is this relevant? Well, because some larger-scale Synology products in 2021 onwards do not list other 3rd Party HDDs as compatible. Even then, if you look up some of the older 2020 released NAS drives currently in the market (such as the DS920+ for example), they DO list HDDs from the likes of Seagate Ironwolf (and their EXOS and Skyhawk series) BUT they do not list drives larger than 18TB at the time of writing. This is an odd stance by the brand, when larger-scale 24TB and 22TB hard drives are available in the market and designed for NAS.
If you install an HDD or SSD inside a Synology system with the latest version of their software platform DSM, but the HDD in question is not on the compatibility list, you are greeted by a message that will detail that the drive is not recommended in the storage manager.
You can still use the HDD for Storage Pools, Volumes, Hot-spares, etc, but it is an oddly jarring message for some. Of course, this is the current compatibility of this HDD at the time of writing and may well change in the future as further HDD capacities arrive and additional compatibility testing takes place.
Nevertheless, you can still push through this warning and proceed to test the performance of the Seagate Ironwolf Pro 24TB HDD from within the Synology Storage Manager. Here are the results.
Noise Testing the Seagate Ironwolf Pro 24TB NAS Hard Drive
This is something that is often overlooked when users are getting excited about bigger and bigger HDDs entering the market and the Seagate Ironwolf Pro 24TB is no exception to this – NOISE! Because of the sheer scale of hardware that is getting packed into these larger capacity 3.5″ HDD casing and the more industrious hardware inside that needs to perform 24×7 durably, operational noise is unavoidable. Once you exceed around 8-10TB (HDD brand dependant), the increased platters and heavier duty actuator/arm mechanism needs to be a grat deal more reactive (due to the larger space that is needed to be covered ad-hoc. The Seagate ST2400NT002 24TB is a pretty spot-on example of this and although you are getting some great performance, it is achieved with a large amount of mechanical work under the bonnet. Now, if you are running a larger-scale data center/rackmount style setup, this is not going to be much of a barrier. As those kinds of server will have multiple fans and use horizontal pressure fan cooling – so they will be much louder than the drives! However, in more modest 4-8 Bay desktop NAS systems, its a different story, as these use smaller/quieter fans and alongside being more conductive of vibration, the noise of these drives in operation will be a great deal more obvious.
Here is an example of four Seagate Ironwolf Pro HDDs in a Synology DS923 4-Bay NAS, running an intense 4K IOPS benchmark on the drives (likely the LOUDEST THING you will ever hear, so this is not truly representative of idle/standby/low use):
If you want a better idea of typical operational noise and noise when booting the drive with the Seagate Ironwolf Pro 24TBs, watch the middle portion of the YouTube review HERE. Regardless, if you are sensitive to noise, will be in close proximity to the NAS device (direct 10GbE editing?) and will be running a smaller scale NAS system – then these new 24TB HDDs might not be quite your cup of tea!
Seagate Ironwolf Pro 24TB Hard Drive Review – Conclusion
There is no denying that Seagate certainly delivers on the prompted storage and performance that they have stated for the Ironwolf Pro 24TB NAS hard drive. This alongside fully tested and confirmed compatibility with Synology (though not by Synology themselves) devices means that you have a drive here that can turn any 4-Bay NAS into a staggering 96TB server in RAID 0 and 72TB RAID5 Storage data monster – let alone once you start thinking about rackmounts and hyperscale. The pricing of this 24TB is understandably high, but as always, when you start crunching down the ‘Price Per TB’, it ends up landing comfortably in the same region as other Pro class drives of a smaller capacity. As mentioned previously, I particularly appreciate that the workload discussion surrounding ‘Pro’ Class drives at 300TB/yr vs rapid HDD capacity growth is being addressed here with a 550TB/yr version to rival that of ‘Ent’ class drives – whatever the reason/motivation. With capacities getting higher and more ‘eggs being placed in baskets’, the durability of each individual drive in an array grows in importance, so the shift of these PRO class drives towards an ENTERPRISE class workload should be positively noted. The value of the Ironwolf Health Management tool is going to be something of debate and the inclusion of 3yrs data recovery services is a nice extra that (with any luck) few will need to use – but better to have them and not need them, than visa versa. As HDDs continue to increase in scale and Seagate (among other brands) continues to outline their plans to hit 50TB (so, halfway there with this one!) by the end of the decade, the Seagate Ironwolf Pro ST2400NT002 is another good example of an HDD that finds a sweet spot between price, durability and value. Just be aware that this is a drive designed for large-scale use and that means high operational noise and higher than typical power use than non-Pro and smaller cap drives!
PROs of the Seagate Ironwolf Pro 24TB
CONs of the Seagate Ironwolf Pro 24TB
Very Good Price Point vs WD Red/Red Pro
Industry Leading NAS HDD Capacity
Data Recovery Services Included (3yrs)
550TB/yr Workload & 2.5M MTBF
285MB/s Transfer Speeds
Impressively CMR, when most other drives at this Cap are SMR right now
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
[contact-form-7]
TRY CHAT Terms and Conditions
If you like this service, please consider supporting us.
We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
Or support us by using our affiliate links on Amazon UK and Amazon US
Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
How to Make Your Synology 4-Bay NAS Cooler and Quieter in Just 20 Minutes!
The appeal of having your very own private cloud space, accessible much more securely and faster than the average third-party cloud service, is undeniable. Purchasing a Synology DS923+, DS423+, DS920+ or DS420+ NAS to centralize all your data, granting true control over who accesses your data, as well as how, when, and where it’s distributed, has long been a desirable alternative to services like Google Drive and Dropbox. Whether you’re a home user or a business user, it’s clear that a NAS comes with its own unique downsides. Two of the most frequently mentioned issues are that the systems can be noisy when in operation, which can become annoying if you’re in close proximity. Additionally, keeping the system on 24/7 results in the generation of a significant amount of heat, necessitating increased active cooling through fans, which inevitably leads to even more noise. The level of noise generated by your NAS varies from user to user, affected by factors such as the scale of the system’s storage capacity, the specific drives used, and the extent of its utility. However, there are several clever hacks and modifications you can apply to a broad range of Synology 4-Bay NAS devices to reduce operational noise and improve system temperature, ensuring your device runs cooler and quieter in the future. In this guide, I will show you step-by-step how to apply these modifications in around 20 minutes.
Before You Start – Disclaimer and Important Considerations
Before following this step-by-step guide to improve the noise and cooling performance of your Synology NAS, it’s crucial to understand whether your system will benefit from these modifications, as well as the potential risks to your support and warranty from Synology. So, before we begin, please keep the following in mind:
Synology does not endorse physical or software modifications to their systems using non-Synology components or methods not approved by Synology. The changes and suggestions detailed in this guide do not align with the recommended maintenance and use of your Synology NAS. By following these steps, you will almost certainly void your hardware warranty. Consider this carefully if you rely on Synology’s support, warranty, and guarantees.
Many users are mistaken about what components within their Synology NAS are generating the ambient noise during operation. It’s important to realize that in many high-use, high-capacity setups, the primary source of noise is not the Synology unit itself but the professional and enterprise-class hard drives. These drives, designed for larger capacity and business use, incorporate more platters and actuator movements and are inherently more enterprise-grade in their architecture. As a result, most of the noise comes from within the hard drives themselves, making it nearly impossible to eliminate this noise from any storage system. If your system uses hard drives larger than 10 to 12 terabytes, then the noise during heavy/active use is likely emanating from the drives. While the modifications in this guide can help mitigate some issues (e.g., the Velcro tray modification will reduce vibration), noisy hard drives will remain noisy, regardless of any changes made to the NAS enclosure. Keep this in mind before investing in accessories for the modifications suggested in this guide.
Lastly, not all Synology units are built the same. The physical size of the DiskStation or RackStation, the number of fans, the size of individual fans, and the placement of storage drives can vary significantly. While you can compare systems with the same number of hard drive bays and enclosure size for modification purposes, you cannot apply the same modifications to larger or smaller models. For instance, the DS224 Plus features a single rear-mounted fan and twin hot-swappable ‘click and load’ bays within a largely plastic enclosure, whereas the DS420j is mostly metal, features internal-only, non-hot-swappable trays, and two rear fans smaller than those found in most other NAS systems. Ensure you are purchasing the correct size fans for your specific Synology NAS model.
That’s it! Let’s get started on upgrading the cooling and reducing the noise on your Synology NAS.
BACKUP, BACKUP, BACKUP!
Ensure you have a backup of all the data stored on your Synology NAS. This can be on another NAS device, a connected USB device, or a cloud service. Although the risk of data loss from the modifications you’re about to make is exceptionally low, you will be handling your storage media and ejecting and inserting drives, which could lead to accidental mishandling. Therefore, having a backup of your data before proceeding is crucial.
FULL GUIDE TO SYNOLOGY BACKUP OPTIONS IN THE LINK BELOW (opens in new tab):
Next, safely power down your Synology NAS system via the controls in DSM (DiskStation Manager). After the system has fully shut down, allow 3 to 4 minutes for the storage media to completely spin down.
Now, disconnect the power, network connectivity, and any other accessories or peripherals connected to the Synology system.
Carefully remove each hard drive from the Synology unit, placing them safely to one side. It’s important to avoid jostling these drives while you’re making modifications to your system. If you have internal M.2 NVMe SSDs inside the system, these can remain in place. Additionally, try to keep track of which bay each hard drive is removed from so you can ensure they are returned to their correct slots. Although modern versions of Synology DSM can still identify drives if they are placed in different slots, it’s best not to risk potential complications.
Synology NAS Velcro Hard Drive Mod Guide Start
As mentioned earlier, a significant source of ambient noise from a Synology NAS during operation comes from the internal hard drives. As they spin, they cause vibrations throughout the NAS. The larger the drive’s capacity, the more ambient vibration and access noise it tends to produce. This is where the Velcro modification for the individual trays comes into play. The goal is to neutralize the vibration caused by these drives, preventing it from being transmitted through the chassis of the Synology NAS. There are two methods to use Velcro within the Synology NAS, each with its own advantages and disadvantages. It’s important to only use the soft, fuzzy side of the Velcro.
Velcro Method 1
One approach is to place strips of Velcro into the individual SATA storage slots of the Synology NAS.
It’s optional to place a Velcro strip at both the top and bottom of each slot. A single piece of Velcro at the base of the drive bay should be sufficient to neutralize the vibration traveling through the system, though adding a second piece at the opposite end can enhance stability. These modifications will not increase the system’s operating temperature but may make reinserting the drives slightly more challenging. This is expected, as the Velcro strips are designed to secure the drive more firmly in place.
Velcro Method 2
Velcro method 2 is a little bit more surgical and requires a pair of scissors and the removal of the drives from each of the trays.
Once you have removed the drive from each tray, you need to place five individual squares of the soft side of the Velcro in each of the areas displayed in the images. Place four squares, two on each side, at the points where the Synology tray clips traditionally go into the holes of the drive as shown here.
Then, also add an additional Velcro square on the inside of the tray where the back of the drive meets the handle of the tray, as shown in the image below.
Once you have done this, reintroduce the hard drive into the tray. You may notice that aligning the clips into the drive is a little harder this time around and this is because the additional fifth Velcro square is wedged between the drive and the tray. This is normal and just requires a little bit more pushing to apply the clips into the tray and secure the drive.
Now, regardless of which method you chose to apply the Velcro absorption panels into the Synology storage area, you may now reintroduce each of the drives into the Synology NAS. Once again, be aware that the drives will go in with a little more friction than previously, and this is part of the way in which the vibration of the drives will be decreased during operation. The tray should still neatly connect with the back SATA connection.
There you go, you now have the means to hugely reduce ambient vibration noise from the drives traveling through the Synology NAS system. If you are especially concerned about vibration and the Synology NAS creating increased ambient noise, you may also introduce a foam panel underneath the Synology unit, which will further decrease any vibration being caused between the network-attached storage device and the desktop that you deploy the system onto.
Next, let’s discuss how to swap out the default fans on the NAS for faster and lower noise alternatives.
Synology NAS Noctua Fan Modification Guide Start
The first thing you need to do is ensure that the hard drives are completely disconnected from your Synology NAS, as you will be disassembling the system and rotating it at certain points which can all add up to drives being jostled and potentially damaged. So make sure that all storage media has been removed from the Synology NAS before proceeding.
Next, rotate the Synology NAS and remove the two screws located on the left-hand side of the chassis as indicated in the image below:
Once you have removed these two screws, the chassis should slide apart into two pieces. If the two pieces do not neatly slide apart, then gently place your hand on the inside of the storage area and apply a small amount of pressure in the area shown in the image below:
This should allow the larger area of the external casing to come off neatly, allowing you full access to the internal metal SATA cage and internal components.
Next, you need to make your way to the rear of the NAS and remove the two black clips that hold the individual fans in place at the top of the SATA cage.
Next, head to the side of the Synology NAS frame and gently remove the fan power clips from the internal board. They are white clips that you can see in the image below:
Next, return to the rear of the Synology NAS chassis and remove all eight of the screws indicated below, as these hold the default Synology fans in place.
The fans should neatly slide out from their cavity in the rear of the Synology NAS.
While doing this, do take note of the direction of the fans, as well as their alignment, which shows you exactly where the cables feed into the base of the Synology NAS cavity for the fans.
Now you need to get the two noctua replacement fans (or the third-party fans you have opted to buy) and hold them in the identical alignment and direction that you found the official fans when you removed them.
Gently insert the left fan first and guide it into the cavity that is now available.
When doing this, make sure that you guide the fan power cable through first to ensure that you are able to reconnect it later.
Some fans, like the Noctua fans, arrive with their own rubber screws or just general screws for reinstalling these fans
It is recommended that you use the original Synology screws when installing these new fans, as using other screws may lead to causing damage to the rear of your chassis. After you have screwed the new fans into the Synology NAS, connect the fan power cables appropriately back into the Synology motherboard as shown below:
Next, you need to reattach the clips that hold the fans in alignment and in place with the SATA cage at the top. It’s worth noting that premium fans often come with rubber covers at their corners.
These can interfere with the placement of the fan clips on the Synology NAS, so it is recommended that you remove these rubber covers to ensure that the fans fit neatly within the Synology fan cavity.
Ensure that the power cables are not trapped when reattaching the external enclosure, as this could damage the cables and prevent the fans from functioning properly! Once the external casing is back in place, reattach the two individual screws on the left-hand side of the rear of the case to secure the enclosure.
Now you can reintroduce the storage media that you removed earlier, ensuring to place them back in the same slot alignment as before. Finally, reattach power and network connectivity to your Synology NAS to reboot the system.
Now you will need to reboot the system. Depending on the quality of the fans you’ve purchased, the impact of replacing fans in a Synology NAS can range from minimal to massive! To ensure that the installation has been successful, once your Synology NAS has rebooted, navigate to the Control Panel > Power and Hardware. From there, you can check the system’s operational temperature as well as the RPM of the fans. If you’ve correctly connected the fan power cables, you should still be able to control the RPM of these fans if you choose.
And that’s it! Adding new, low-noise optimized fans to your Synology NAS will definitely have a significant impact on reducing the ambient sound of the NAS when it’s running. Likewise, applying the Velcro modification to each of the individual storage bays will mean that hard drive vibration that travels through the system during heavy write operations will be significantly reduced. However, keep in mind that if your system is housed in a larger metal enclosure, or you are using Pro/enterprise-grade hard drives, achieving noise reduction in the Synology NAS can be challenging. You are reducing the operational sounds of the NAS, but few modifications can prevent the inherent noise levels of more industrial-quality drives.
You might be tempted to place your Synology NAS in a contained foam noise-dampening cube, which is a solution some people mention online. While this can effectively reduce total ambient noise, it may also restrict active airflow to your system and potentially lead to recirculating warm or hot air inside the system. This can exacerbate poor operational temperatures, leading to increased fan usage and higher power consumption. So, just keep in mind that while these modifications can positively impact your Synology NAS, their effectiveness has limits, especially in more industrial or enterprise deployments.
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
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We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
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Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
TerraMaster to Release D8 Hybrid, an Advanced HDD and NVMe Storage Solution
TerraMaster is set to introduce the D8 Hybrid to Kickstarter on the 7th May 2024, an 8-bay RAID storage enclosure that combines traditional hard disk drives (HDDs) with faster solid-state drives (SSDs). This new device offers a total storage capacity of up to 128TB, achieved by integrating four 24TB SATA HDDs and four 8TB M.2 NVMe SSDs. The D8 Hybrid is designed to address both frequent and infrequent data access needs effectively by segregating data into ‘hot’ and ‘cold’ categories, where frequently accessed data is stored on SSDs, and less frequently accessed data on HDDs.
The enclosure is specifically engineered to optimize data retrieval times and storage costs, making it suitable for various professional settings that manage large and diverse data types. The ability to store and retrieve data efficiently is crucial for organizations dealing with large volumes of information that require differentiated access speeds.
Performance-wise, the D8 Hybrid stands out with its robust data handling capabilities. The device supports reading speeds up to 1016MB/s when utilizing four SATA SSDs, and writing speeds up to 960MB/s. For the M.2 SSDs, maximum reading and writing speeds are 980MB/s and 880MB/s, respectively. These specifications suggest that the D8 Hybrid can handle intensive data operations, improving operational efficiency for tasks requiring high data throughput, such as multimedia processing and large-scale data backups.
Furthermore, the device includes a USB 3.2 Gen 2 port, facilitating data transfers at rates up to 10Gbps. This feature is intended to minimize transfer times significantly, evidenced by its ability to handle a 10GB HD movie file transfer in about 10 seconds. Such speed is advantageous for professionals requiring rapid access to large files.
In addition to performance, the D8 Hybrid is designed with flexibility in mind. It supports several RAID configurations—SINGLE, JBOD, RAID 0, and RAID 1—allowing users to tailor their data protection and access according to their specific needs. The device also supports various file system formats including NTFS, APFS, EXT4, FAT32, and exFAT, enhancing its utility across different operating systems such as Windows, Mac, and Linux.
On the subject of power consumption, the D8 Hybrid incorporates an energy-efficient design. The power supply operates at 72W, with active read/write power dissipation noted at 40.8W and a significantly reduced 9.8W during hibernation states. This energy efficiency not only helps reduce operational costs but also aids in sustaining the longevity of the drives by allowing them to operate in a low-power state when not actively in use.
Additionally, the enclosure is equipped with an advanced cooling system to maintain an optimal thermal environment for the drives. This system helps to prevent overheating, thereby ensuring continuous, stable operation and extending the lifespan of the drives. Noise levels are maintained at a low 21.0 dB(A) in standby mode, which is conducive to maintaining a quieter work environment.
As TerraMaster prepares to launch the D8 Hybrid, the company aims to meet the growing demand for versatile, high-capacity, and efficient data storage solutions. This product is anticipated to appeal to a broad audience, including IT professionals, data centers, and creative industries, who require robust and reliable data management systems.
While the D8 Hybrid is equipped with USB-C 3.2 Gen 2, which supports data transfer rates up to 10Gb/s, it does not feature the latest Thunderbolt 4 or USB 4 technology. This choice impacts the maximum potential data transfer speeds and bandwidth that could be achieved with these newer technologies. Thunderbolt 4 and USB 4 can offer higher throughput and more versatile connectivity options, including daisy-chaining capabilities which are absent in USB 3.2 Gen 2. For users with intensive data transfer needs or who work in environments where time is critical, the absence of these faster technologies might limit the performance benefits otherwise obtainable with newer interfaces.
Additionally, the TerraMaster D8 Hybrid does not support RAID 5 configuration, which is somewhat uncommon for an enclosure of this scale that leverages USB 3.2 Gen 2 interface technology. RAID 5 is particularly valued for its ability to provide data redundancy and improved performance, distributing data and parity information across multiple disks. This can significantly enhance data security and system uptime, particularly in multi-drive environments. The lack of RAID 5 support in the D8 Hybrid means that while users can utilize configurations like RAID 0, 1, JBOD, and SINGLE DISK for flexibility, they may miss out on the balance of performance and redundancy that RAID 5 could offer, especially critical in enterprise or creative environments that manage large volumes of sensitive data.
TerraMaster has opted for a non-traditional launch route for its D8 Hybrid by choosing Kickstarter, a leading global crowdfunding platform, as the primary method to introduce this new product to the market. The decision is strategic, aimed at leveraging the platform’s vast reach to enhance brand visibility and engage directly with a broader audience. According to an official statement from the company:
As the world’s largest crowdfunding platform, Kickstarter can help TerraMaster expand its brand exposure and attract the attention of more potential users.This will arouse consumer interest and expectations before the new product is launched, thereby achieving better market performance after the product is released. At the same time, during the crowdfunding process, supporters can provide feedback and suggestions to help TerraMaster improve product design and functions, and help TerraMaster launch more new products that meet market demand. – Senior Terramaster Representative, 16/04/24
The upcoming launch of the TerraMaster D8 Hybrid on Kickstarter represents a significant step for the company in expanding its reach and refining its product offerings based on direct consumer input. Those interested in learning more about the D8 Hybrid, its features, and the specifics of the Kickstarter campaign, including launch dates, can follow the updates through the links provided below. This is a unique opportunity to be part of a community that influences product development while gaining early access to the latest advancements in storage technology.
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
[contact-form-7]
TRY CHAT Terms and Conditions
If you like this service, please consider supporting us.
We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
Or support us by using our affiliate links on Amazon UK and Amazon US
Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
Are you a NAS owner? Perhaps you are considering buying a NAS based on a recommendation from a friend, work colleague, IT professional or even myself (Robbie) on YouTube. The appeal of owning your own server, cutting the connection with your subscription cloud providers such as Dropbox or Google drive, having all your data backed up in-house and that feeling of pure control/ownership is hard to underestimate. However, over the last 4-5 years or more, it has been hard to ignore that the brand has suffered a series of security issues surrounding the subject of ransomware – a process whereby your data is encrypted with a unique, near uncrackable cypher and a document (typically a .txt) is left for you with instructions for you to make a payment in bitcoin to a predesignated account in order for instructions and the key to recovery your data. Ransomware in of itself is not new and originally dates back to 1996 under the name cryptoviral extortion (you didn’t come here for a history lesson, but the wiki covers a lot of those early developments into the concept) and is frighteningly easy to conduct IF an intruder has access to your system and/or the means to inject the command to encrypt the data inside of any system. Words like virus, hack and malware have been thrown around the internet for the last 20-30 years, however, Malware feels significantly more organized and comparatively recent, as well as being something that has been enacted on all storage platforms, such as Google Drive (thanks to sync tools), Apple was directly hit in 2021 and over 300 BIG name companies that you WILL of heard of in the last 18 months that included:
Acer, FujiFilm, Northern UK Rail, Exabyte Web Hosting, Foxtons, The Salvation Army, Shutterfly Photography, Bose Sound, The NRA, Kronos CRM systems, Gigabyte Motherboards, Volvo, SPAR, Olympus Cameras, GUESS Fashion, ADATA, CD Projekt, Travelex, SK Hynix, Capcom, Crytek, Kmart
Those are just a brief scan of confirmed news reports and only a small fraction of the companies, brands and institutions that have been successfully targetted. Tech companies, media companies, charities and countless retail outlets. Why am I going through all this? Well, 1, these companies should have exceptionally sophisticated storage and remote access protocols in place, 2, cannot use the excuse of being companies with practically no formal association with high-level storage and 3, are companies with a responsibility to protect significantly custom databases that eventually fell foul (partially or fully) to vulnerabilities. Personally, I DO think, when NAS brands have blame on their side (eg Asustor/Terramaster with Deadbolt, QNAP with QLocker, Synology with SynoLocker, etc) that they need to acknowledge publically, make significant errors in these attack proactive management AND have handled a number of the follow-up actions to these incidents very poorly (both in terms of communication and execution) – They need to put their hands up and say “We F’d Up” and take responsibility, up to a point! However, I do also think that the end-user base is also not completely innocent and alongside ascertaining whether any particular NAS brand is safe to use in 2024, we should also think about how we store data, the limits of our own due diligence and our expectations from server devices.
Important note – If you are currently unaware of the severity of ransomware attacks, malware attacks and authentication bypass vulnerabilities, you need to subscribe to this page HERE on NASCompares. Also, if yo are in any doubt about NAS security and owning a system, REMEMBER, the very LEAST you can do is:
Set your system software updates to automatic (either FULL or just security updates)
Disable the ‘admin’ account (it should be disabled by default, but make sure!)
Disable SSH / Terminal services if you are not using them (again, these should be ‘off’ by default, but check)
Create exclusre login credentials to services/clients (eg Plex should/can have a user:plex + password, and then restrict that account to only the folders and services that it needs, then restrict or ‘ready only’ the rest
Have at least one backup in place. Remember that a backup is a complete copy of all your data in a different system/location!!!
Change random ports in the system for accessing the NAS (you tend to find NAS systems use 8000, 8001, 8080, 5000, etc. Change them to something random)
Enable 2 Step Authentication / 2FA / OTP
Do not F&*k around with your router or open ports unless you know what you are doing!
Additionally, if you have been affected by ransomware on your storage solution (QNAP, Synology, UnRAID or whatever brand), this post is not intended to play ‘blame games’ or detract from the impact (personally or professionally) that it has caused. I have experienced ransomware attacks, malware attacks through my browser, virus attacks on my OS and seen my fair share of attacks fail and (annoying) succeed. Please do not take this article in the spirit of ‘get stuffed, It’s your fault!”, but as a means of dissecting the current state of play with NAS devices and the realistic expectations/responsibilities of all involved.
PSA – GET YOUR BACKUPS IN ORDER!
Before you even go one paragraph further, I have a simple question for you – do you have a backup in place? If yes, then carry on to the next part. If not, and I cannot stress this enough, GET ONE NOW. The time you are spending reading this you could be susceptible to data loss in about 10 different ways without even factoring in ransomware (Power failure leading to hard drive corruption, Malware from a slightly iffy google search this morning, cloud storage provider going bust, OS failure on your device, etc). In this day and age owning a sufficient data backup is as sensible as buying a raincoat or looking both ways when you cross the street – you don’t do it because you like rain or like looking at cars, you do it because they are peace of mind, they are a safety net, they are for caution in case of the worst. It is a bit tenuous, but owning one or multiple backups always make me think of this quote from Shawshank Redemption by Stephen King:
“There are really only two types of men in the world when it comes to bad trouble,” Andy said, cupping a match between his hands and lighting a cigarette. “Suppose there was a house full of rare paintings and sculptures and fine old antiques, Red? And suppose the guy who owned the house heard that there was a monster of a hurricane headed right at it. One of those two kinds of men just hopes for the best. The hurricane will change course, he says to himself. No right-thinking hurricane would ever dare wipe out all these Rembrandts, my two Degas horses, my Jackson Pollocks and my Paul Klees. Furthermore, God wouldn’t allow it. And if worst comes to worst, they’re insured. That’s one sort of man. The other sort just assumes that hurricane is going to tear right through the middle of his house. If the weather bureau says the hurricane just changed course, this guy assumes it’ll change back in order to put his house on ground zero again. This second type of guy knows there’s no harm in hoping for the best as long as you’re prepared for the worst.”
Get a Backup in place
More Ransomware Attacks on QNAP than Any other NAS Brand?
Probably the most compelling argument against the safety of NAS for many buyers is the simple fact that NAS brands increasingly seem to been in the news more for reasons of ransomware attacks. Indeed, even a quick browse of the last 24 months on the site ‘Bleeping Computer’ for stories on QNAP shows you that there have been multiple vulnerabilities found in their software/access that have allowed encryption commands to be injected into the QNAP NAS system to execute the ransomware attacks. How can this one brand be such a soft target? What are they doing wrong? Well as it stands, reading through news posts before/after previous ransomware attacks, as well as the dissection of events on the official forums in the midst of the an attack, the consistent threads are:
QNAP is rolling out software and services with weak default settings and acceptable minimums to allow inexperienced users to open up external access WITHOUT the users understanding the risks
QNAP has weaknesses in it’s software that the brand arguably takes a more reactive, than proactive stance on repairing
QNAP’s recommendations on actions to user post-ransomware attack both publically and in 1-to-1 dialogue with users has been felt unsatisfactory
Your QNAP NAS is better off currently used offline/network only
As general as all that might sound (without letting personal opinions colour it) those are largely the four core issues for many that have voiced their feelings on this in the forums. Moving away from the hefty subject of data loss slightly (we will be returning to that in a bit, but that is a question of Backups and routines to discuss), there is the fact that there have been vulnerabilities found in QNAP 1st party applications and services – but then again, so have there been in different NAS brand’s own services too. A click look at their respective Security Advisory pages will tell you this. This doesn’t exonerate QNAP in any way here, as part of the ‘social agreement’ between the end-user and QNAP is that as long as we ‘follow due diligence in protecting the data inside the NAS as directed AND maintain our own network/router setup, the QNAP NAS should protect our data inside the NAS to the best of it’s ability. This is where it all becomes problematic. As QNAP have never successfully balanced the line between giving the user freedom, control and customization WHILST still preventing the user from doing anything self-harming without a full idea of the consequences. It’s a line that their biggest competitor Synology seems to toe better and this comparison only serves to re-enforce the feeling (and numbers) that QNAP are attacked more.
The Nature and Practice of Firmware Updates on ALL NAS Brand Devices – Prevention & Cures
“Remind me Tomorrow” click
Though sometimes NOT the means with which a vulnerability in the NAS software/services is achieved, it is still a factor in some instances that updating to a later firmware would actually have closed a vulnerability. However, this is a remarkably broad statement and the truth is a great deal more nuanced. First, we have to understand that ALL software that has a remote access component via the internet will likely be investigated by cybercriminals for weaknesses. Not just NAS ones – ALL of them, from Microsoft office and Android mobile OS, to your LG TV and Amazon FireTV. Hell, I bet there are people who have investigated the ‘buy now’ option of WINRAR in effort to see if an opening exists to use it as a ransomware entry vector. What I am saying is that as soon as a commercially popular software with internet access exists, people are going to try and take it apart to find out its weaknesses for exploitation. If/When these weaknesses are found and actioned (or submitted to the brand for bounty programs – whereupon brands ask people to try and break their software, so they can make it better/safer/improved), the brand then issues a firmware update to the affected software/services to its user base, then around the merry-go-round we go again! This is not a process that happens daily – but it definitely happens weekly or monthly (depending on the frequency of the brand to instigate the changes that are raised to them). This is why is it so common for companies that are affected by ransomware in their software/services to immediately highlight the need for firmware updates. At that point, the attack vector and vulnerability is reverse engineered, patched and closed. Many of these vulnerabilities are small. Very, VERY small sometimes. Indeed, it is for this reason that all the reputable NAS brands have security advisory pages that list current weaknesses, vulnerabilities and issues on their platform that are being investigated (Synology HERE, Asustor HERE and yes, QNAP HERE) and in all my time in the world of network-attached storage, I do not think I have ever seen one of these pages have ‘100% resolved’, but when something is resolved the resolution is invariably rolled into an update. So what we can take from this is that although firmware updates do not completely remove the possibility of new vulnerabilities being found in the future, they do seemingly close the bulk of existing vulnerabilities that have been found by/volunteered to the brand.
So why do we not install the firmware updates automatically? This isn’t limited to NAS of course! From the Mac notification that have been nagging you at the top right of your screen, to the windows update at the bottom right and all those applications on your phone that are asking you to please install the latest updates to your software – we choose to ignore them til ‘later’! Worse still, there is the old ‘if it ain’t broke, don’t fix it’ mentality that will often result in many users only installing smaller updates, but flat out avoiding the BIG updates as they can ‘change where everything is’ or ‘I heard it breaks a bunch of stuff’. Businesses in particular with shared files in their thousands are always reluctant to run any process that can suspend that access temporarily or change how something works. So, there we have a fine melting pop of ingredients that has led (in some instances, but not all – as we will go further go into) to many users being hit by ransomware attacks via vulnerabilities that, although patches were available, were not actioned. How do we resolve this? Forced update that leaves the user’s own hesitance out of the equation? Limitations of the system’s remote connectivity unless the latest firmware update is installed (console gamers will be very familiar with that method of course)? Or a 50/50 split where minor updates are optional, but larger ones are mandatory? It’s a tough tight rope to walk. So, let’s see how QNAP walked/walks this tight rope and how they could have possibly done it ALOT better.
System Updates and Updates – Should a NAS Brand FORCE Firmware Updates to Users?
Forced? Optional? Access Penalties?
As mentioned, tighter control of firmware implementation would allow the brand to ensure that a NAS that has internet accessibility is updated to a high/current firmware revision. Alternatively, the brand could limit the systems external connectivity and disable all settings if the firmware on the system is not up to date – simply running a check with the NAS brand connected domain when trying to access these services and settings and declining if the latest update is not installed. Xbox and Playstation users are more than aware of this as a fixed rule to ensure that installed software is officially licenced and checked in advance. However, those are closed systems and many buyers have selected NAS over cloud services precisely because of the flexibility and customization it offers. However, when NAS brands have previously FORCED firmware updates remotely for services, it has NOT been received well:
Forced updates are something of a taboo subject too, with the recent rather heavy-handed move by QNAP back in 2020 in light of the Deadbolt ransomware attack to remote push the latest firmware update to all QNAP NAS systems that were internet-connected without any notice to the end-users (overriding any settings that disabled or prevented this). Now, clearly, QNAP did this as an extreme and something to prevent the vulnerability of the system software and/or configuration from being exploited further (that have still not been fully confirmed in its attack vectors, with some users who have ridiculously high-security settings still getting hit). In non-ransomware instances, I think QNAP issuing a message to their user base with a “In 5 day’s there will be an essential system update on XX day XX month at XX:XX time” message, with even a brief explanation of why would have been infinitely more preferable and would have been met with a much more positive stance (as well as it also making many users update sooner). However, clearly, the decision for a forced update was more of a last resort/hastily decided choice and that forms part of another reason that many users find the QNAP platform to sometimes bring services and software to market that could do with a little more time in the oven. Whatever way you look at it, QNAP was going to be damned, whatever they did. But did they put themselves in this position? What about the expectations of the end-user and due diligence? What SHOULD be the expected skillset of a NAS buyer to start with?
The Extent of the End User Responsibility, Skillsets and Expectations? What Are YOUR Responsibilities as a NAS Owner?
How much should a user be expected to know about networking?
The simplicity of NAS systems can often be oversold. It’s annoying and I am as guilty as most of this, but given the wide range of users who install a NAS system into their storage environments, the ease of setup and use is not shared with the ease of setup and understanding of network security in your home or office. On the one hand, NAS brands have supplied multiple services and processes in their system software that make remote access easy, encrypted transmissions easy, SSL certificate applying easy, 2-step authentication easy, UPNP and router pushing easy – you name it, they have tried to make it easy. But should they have? The ease of setting up a number of these services (as well as non-randomized settings in some places) can easily give users a false sense of security. So, for those users of a higher skillset, it would be acceptable that a NAS should only be remotely accessed with the highest layers of security applied, and it should not allow remote level access to be possible without some unique intervention and set-up by the end-user (not just a password and/or disabling an admin account), although to stop presets of this nature would lead to a noticeable spike in the difficulty of setup, perhaps that is what is needed. This is by no means a new issue we are discussing and even a brief google search online finds examples of attack vectors and methods as far back as 1999 on public/org sites.
However, in reality, it simply would not work like this, The user base of most established NAS brands are just too varied and though these tougher and more unique security implementations would secure things, the less technically skilled users would hit hurdle after hurdle, once again, one of the prices of some (not all) of that flexibility. Alot of users who have been hit by ransomware attacks have specifically headed to official forums because they do not have the remote setup experience that might be deemed an acceptable minimum to start opening ports via the NAS settings or directly on the router. This once again brings us back around to what should be the expected skill level of an average NAS Drive owner, how much of the control and security profile of the storage system belongs to the NAS manufacturer and how much should the buyer be expected to do independently? You can buy a car, you can fill it with petrol and the manufacturer can tell you its top speed, and miles to the gallon – but no car manufacturer would feel the need to add to all their adverts “must have a driving licence”, do they? It’s a rather stretched simile I know, but the fact remains that users cannot expect to connect their storage to the internet in 2024, open up pathways to it via the internet and not at least make allowances or provisions that an attack could happen. This leads us to the hardest and coldest fact of practically EVERY SINGLE NAS related recent ransomware attacks that, although only applies to a % of users, is still depressingly true.
How Backups and Data Storage are Still being Misunderstood – UNDERSTANDING WHAT A BACKUP IS, AND A NAS IS NOT!
A frighteningly large number of victims with no backup. Acceptable backup levels?
One of the hardest choices for anyone that has been successfully targetted by ransomware attackers (not exclusive to NAS either) is the choice to pay or not. When I am asked to make recommendations for a home or business user in the free advice section here on NASCompares or the comments on YouTube, I will always ask what the user storage quote is currently (now then double annually over 5yrs), their user base (volume and frequency) and their budget? That last one is always a kicker for some, as no one wants to show their cards! I’m not a salesman and I do not work for a eRetailer, I ask because there is a lot of ground between a £99 DS120j and a £5000 RS3621XS+. However, budget is INCREDIBLY important and should not only be measured by the number of 0’s in the account, but also by the cost of if the data is lost! Many users are so busy thinking of how much it will cost to provision for the future, that they are not factoring in the cost of replacing the past! This is the exact personal vulnerability that ransomware targets and sadly, a lot of users still do not understand 1) what a backup actually IS and 2) what a backup actually ISN’T.
If your data ONLY lives on the NAS, then the NAS is not a backup. You likely knew that. But socially and conventionally, we tend to forget it quite easily. We make space on phones by deleting stuff because ‘it is backed up on the NAS’. We sync our laptops and MacBooks with a remote folder to keep our files safe on the NAS, but still make changes or delete files on the hoof. We take the NAS as red as a backup and at that point, it isn’t! Likewise there are things that SOUND like backups… RAID… Snapshots… Hot Spares… they sound very reassuring, but are not backups, they are safety nets! And are all typically found ‘in system’. A REAL backup is something that is the same files, ELSEWHERE! There is no avoiding that a NAS (Synology, QNAP, TrueNAS, Whatever!) is NOT a backup solution in of itself, but can be used IN a Backup Strategy. All brands highlight at numerous points on their website that you should have a 1-2-3 Backup strategy, or a bare-metal and cloud backup, or a periodic USB backup, a NAS to NAS remote backup – or ALL of them! Sadly, there are a lot of users in the official NAS branded forums that have been hit by ransomware and did not have backups in place, with some knowledge that they needed a backup but their budget’s prohibited it. Whilst others say that a NAS brand publishes in its online literature that it’s a backup device, they bought it as a backup device, therefore the company missold it and that is the end of argument!
The sad truth is that the brand is not responsible for your backup routine or strategy, it supplies the means to store and access data and their responsibility (succeed or fail) is to ensure its hardware and/or software provides a default secure level of access, as well as the means to configure that access to the users control. There HAVE been vulnerabilities found and they have patched them, as is the usual process in these things (at least, they say they have at that is the best guarantee we can ever have from a brand in the circumstances), but they are NOT responsible for your backup routine. This now leads us to the subject of the NAS hardware, the NAS software and comparisons between brands.
Hardware vs Software Priorities – Is Synology Safer Than QNAP?
Hardware vs Software, QNAP vs Synology, Is the grass greener?
Way back in the mid twenty-teens, whenever I would discuss QNAP and Synology on the platform, I would always say that you go to Synology for the Software and QNAP for the Hardware. Synology’s DSM platform clearly makes up the bulk of the companies investment and attention, makes up a significant chunk of the price tag and is designed around keeping things as user-friendly as possible (within reason). This is why their devices at each generation refresh (DS918+>DS912+>DS923+ or DS218+>DS220+>DS224+) only make smaller increases on the previous generation – the software IS the focus. With QNAP we tend to see the hardware taking bigger leaps each generation. Better standard ethernet, better PCIe gens, Better CPUs much earlier and overall greater hardware at any given time. For PC builders and those that know a lot more about the contents of their laptop than the contents of their router, this is speaking THEIR language and makes the price tag translate better. Fast forward to now and although that logic still remains the same, these brands are more 60/40 in their architecture (where 60 = their preferred hardware or software bias). The issue starts when QNAP seem to rush their software out the door very quickly. Alongside a lot of more beta applications being available, they roll out a lot of new types of software that (and I am sorry to use that expression again, but) could have used more time in the oven. This approach to software development and release can be dicey and although it makes QNAP the more exciting platform (with its better hardware, more diverse software and continued AI or generally automated services), it also means that the platform has less of the layers of troubleshooting red-tape that Synology has (which inversely means the Synology product is going to be more expensive and less hardware rich, as that investment of time needs to be repaid to be justified). In recent years, QNAP has seemingly slowed down it’s hardware releases and rolled out more in software, introducing bounty programs for vulnerabilities, pen testing and is seemingly learning from their mistakes (we hope). Whilst Synology have further doubled down on software innovation, with solutions remaining longer in the market between refreshes) and continued on their path to continued dominance in NAS. Whether you look at the whole thing as a tortoise and the hare situation, or a case of ‘slow and steady wins the race’, there is no denying that Synology appears to take security more seriously than most other brands.
Look at the Apple TV box or Amazon FireTV / Firestick? Is it user-friendly? yes! Is it slick and intuitive? Yes! Is it flexible in the installation of 3rd party applications? NO (at least, not without workarounds)! Is it hardware-powerful? LORD NO! One glance on eBay will show you a thousand other media boxes at the same price with Android on board, 5-10x the hardware and customization coming out of the wazoo. Nevertheless, many users will not buy the apple/amazon media option because although they KNOW it will be slick and ‘hold your hand’ all the way, it will be a closed system, noticeably more expensive and even then “nothing is full proof, right?”. And a lot of the anger at QNAP for their increased ransomware targeting and handling of this needs to also be balanced against why a lot of users chose the QNAP NAS brand. The QNAP NAS platform does have good applications and services, some genuinely unique ones and ones that allow tremendous flexibility and customization – but users need to remain relative to what drew them to the platform and have sufficient backups AND safety nets in place. I would say this about QNAP, about Synology, hell… Google drive, DropBox, Backblaze… ALL of them have localized client tools that rely way too much on the success of versioning/roll-backs being possible on the cloud platform. None of them are 100% full proof and QNAP dropped the ball multiple times here, but none of these ways are unprecedented and should be provisioned for regardless of your NAS brand or cloud platform.
The Sad Truth about Servers, Security and Vulnerabilities
No platform, software or service is going to be 100% bulletproof. You can increase your personal layers of security (VPNs, Encryption, layers, restrictive white lists, etc) to hit 99.99% but whatever way you are looking at it, everything we use is software-based and therefore, fallible. Equally, users cannot pretend that it is still the early days of the internet anymore and still be annoyed when a statistical possibility that should have been factored against was not. Do I think NAS drives are safe? I’m sorry to say that the answer is never going to be a simple Yes/No. I think they provide what they say they provide and I think that NAS hardware is still the best in the market right now. But the majority of NAS brand software needs to be less rushed (I somewhat absolve Synology of this, as they seemingly take it 10/10 seriously!), the extra time/budget be spent on that software, or utilize a trusted 3rd party. The need to relinquish some of the customization of their platform in efforts to remove some of the configuration out of the hands of less tech-savvy users who end up overly reliant in defaults. Perhaps a much more rigorous setup policy that, on day 1, have an EXPERT door and a NOVICE door, with randomized defaults and extremely regimented update rules on the latter. Equally, the brand (though better than it was) needs to work on its communication with its end-user base, both in the event of critical issues and education on what the user base needs to have to increase security OUTSIDE of their product.
I still recommend the majority of turnkey NAS brands in the market in terms of their bse product and the range of security/system protection tools they include, but we need to be realistic and honest with ourselves about what we buy and our expectations. If I buy a NAS, I expect it to store the data I store in it and allow me access to it on my terms, but ‘my terms’ might be a lot more/less strict than the next person and with that comes due diligence in 2024. I hope that the last big ransomware attack, deadbolt from the start of 2022, is the last ‘big’ one we hear about moving forward, but I do not think it will be. More than just any one brand, one look at the vulnerabilities listed on security advisories of all the brands tell us that there is big money to be made by these intruders and the brands can only stay 1 step ahead. As always, me and Eddie here on NASCompares have been running a page that links to the bigger NAS security Advisory pages that gets regularly updated, so if you want to get notifications on these as they get added (pulled from the official pages themselves), then you can visit the page below and put your email in for updates when they happen. Have a great week and backup, backup, BACKUP.
Click Below to Read
Finally, If you are currently unaware of the Deadbolt ransomware attack that took place on QNAP NAS devices, you can find out more in the NASCompares article and video below:
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
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We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
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Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
Should You Buy the Jonsbo N4, N3 or N2 for your NAS DiY Build?
Building your NAS has inarguably become easier in recent years, thanks in large part to considerably more tailored and NAS-designed components arriving on the market that allow users to take a lot of the guesswork out of building a private cloud and network server from scratch. Although a lot of improvements and innovations have occurred in power-efficient SoC/Mobile CPUs and the miniaturization of technology, when it comes to actual NAS enclosures/cases – it’s actually a much less populated market than you might think. NAS cases are not really the same as traditional PC cases – designed with a greater focus on storage capabilities, hot swapping storage when needed, engineered for 24×7 use and designed to house the NAS-focused CPU+MoBo combos that have rolled out from brands such as ASrock, Topton, CWWK, Minisforum and more. Indeed, arguably one of the most popular brand’s in the market for NAS enclosures is Jonsbo, with its growing range of NAS-designed enclosures. Now that its fourth iteration has rolled out, the Jonsbo N4, I thought it time to find out what the main differences are between their three most popular NAS cases right now, the Jonsbo N2, N3 and N4. Each one has its strengths and weaknesses, ranging from scalability and day 1 storage, to motherboard compatibility and cooling systems. So, let’s compare the Jonsbo N4 vs N3 vs N2 and help you decide which one is best for you and your data!
USEFUL RESOURCES:
Here are links to the previous full reviews of the Jonsbo N2, N3 and N4 NAS Cases:
The Jonsbo N2, N3, and N4 NAS Enclosures cater to an interesting range of storage and cooling needs for DiY NAS builders, which is most likely the reason that Jonsbo has become so popular with home lab’ers and server enthusiasts. First up, the N2, with its compact footprint, is designed around the ITX motherboard form factor, accommodating up to 5 3.5″ HDDs for storage. Its built-in 120mm fan ensures efficient cooling within a tightly packed space, while the design accommodates a maximum CPU cooler height of 65mm, emphasizing its focus on compact, yet powerful builds. The N3 expands on these capabilities, offering support for up to 8 3.5″ HDDs, thereby increasing the potential storage capacity significantly. Despite its larger size, it retains support for ITX motherboards only but allows for a taller CPU cooler (up to 130mm), addressing the needs of users requiring more robust cooling solutions and storage within a still compact NAS solution.
The N4 model diverges notably in terms of design and compatibility, embracing a more eclectic mix of materials with its steel and wood construction. This enclosure is compatible with both ITX and M-ATX motherboards, broadening its appeal to users with varying motherboard preferences. It supports up to 6 3.5″ HDDs, positioning it between the N2 and N3 in terms of storage capacity but makes a distinct statement with its unique material choice and aesthetic. The N4 also supports a slightly larger CPU cooler height than the N2, up to 70mm, but less than the N3, balancing between compact design and cooling efficiency. Its cooling strategy is centered around a single built-in 120mm fan, ensuring that despite its capacity for larger motherboards, thermal management remains a priority. Through these nuanced differences in storage capacity, motherboard support, CPU cooler height, and cooling strategies, the Jonsbo N2, N3, and N4 enclosures offer tailored solutions for a range of user requirements, from compact, efficient setups to more expansive, versatile builds.
Jonsbo N3 vs N2 vs N4 – NAS Size and Physical Footprint
The Jonsbo N2, N3, and N4 NAS cases exhibit a thoughtful progression in physical size to accommodate varying user needs and preferences. The N2, the most compact of the trio, measures 222.5mm in width and depth, standing 224mm tall. This square-like dimension underscores its design for efficiency and minimal spatial footprint, ideal for users seeking a space-saving solution without compromising on storage capacity, with room for up to five 3.5″ HDDs. In contrast, the N3 slightly expands on this design philosophy, with dimensions of 233mm by 262mm by 298mm (WxDxH), thereby offering a larger internal volume. This additional space is leveraged to support up to eight 3.5″ HDDs, catering to users with greater storage needs while still maintaining a relatively compact form factor suitable for small office or home environments.
Model
Dimensions (WxDxH) mm
Max. CPU Cooler Height (mm)
Cooling System
Ventilation
N2
222.5 x 222.5 x 224
65
120x15mm fan *1 (built-in)
Side panels, top, rear
N3
233 x 262 x 298
130
100x25mm *2 (optional), 80x25mm *2 (built-in)
Side, back, ventilated front panel
N4
286 x 300 x 228
70
120mm *1 (built-in)
Side panels, top, rear, wooden front panel
Moving further up in size, the N4 distinguishes itself with dimensions of 286mm by 300mm by 228mm (WxDxH), making it the widest and deepest, yet not the tallest among the three. This layout is indicative of its design to accommodate both ITX and M-ATX motherboards, providing flexibility for users who may require more expansive motherboard support. The increased width and depth also facilitate an enhanced cooling solution and additional drive bays, accommodating up to six 3.5″ HDDs. Despite its larger size relative to the N2 and N3, the N4’s design remains conscious of space efficiency, striking a balance between accommodating more powerful hardware and maintaining a form factor that is still manageable within a variety of settings. This gradation in size across the Jonsbo NAS case lineup reflects a deliberate approach to meet diverse user requirements, from the most space-conscious to those needing a broader scope of hardware support and cooling efficiency.
Jonsbo N2 vs N4 vs N2 – Storage Capacity
The storage capacity of the Jonsbo N2, N3, and N4 NAS cases varies to cater to different user demands, reflecting a clear gradation in terms of available drive bays for HDDs and SSDs. The N2 offers the starting point with room for one 2.5″ SSD and five 3.5″ HDDs, presenting a balanced option for moderate storage needs within a compact frame. Stepping up, the N3 enhances this capability significantly, accommodating one 2.5″ SSD and eight 3.5″ HDDs, thus positioning itself as a more suitable option for users requiring higher data storage capacity in a still relatively compact NAS solution.
Model
2.5″ SSD Bays
3.5″ HDD Bays
Motherboard Compatibility
Max. CPU Cooler Height (mm)
PCI Expansion Slots
N2
1
5
ITX
65
1
N3
1
8
ITX
130
2
N4
2
6
ITX / M-ATX
70
4
The N4, while providing support for two 2.5″ SSDs and six 3.5″ HDDs, offers a middle ground in terms of storage capacity; it supports slightly more SSD storage than the N2 and N3 but has fewer bays for HDDs compared to the N3. This structured variation in storage capacity across the Jonsbo lineup ensures that users can select a case that best matches their specific storage requirements, from basic setups to more demanding data accumulation needs.
HOWEVER, keep in mind that only the first 4 bays of the Jonsbo N4 NAS Case support hotswapping, as the 2x 3.5″ (bay 5 and 6) and the 2x 2.5″ SATA SSD bays (bay 7 and 8) do NOT support any kind of backplane ou-the-box and require separate cabling for the individual SATA and SATA-POWER connectors. This was a very odd choice by the brand, and we cover this in more detail HERE in the written review of the N4 and HERE in the video review.
Jonsbo N3 vs N2 vs N4 – Motherboard, PCIe and Cooler Support
The Jonsbo N2, N3, and N4 cases offer varied motherboard support to cater to different preferences and needs, with a particular focus on ITX form factors but with some variation in support that reflects their differing designs and intended use cases. The N2 and N3 are specifically designed for ITX motherboards, aligning with their emphasis on compact, efficient space usage while providing robust storage solutions within their size constraints. This singular focus on ITX boards in the N2 and N3 cases is ideal for users looking for NAS solutions that prioritize space-saving without sacrificing performance. The ITX form factor’s compact size allows these cases to maintain a smaller footprint, making them suitable for environments where space is at a premium.
Jonsbo N2 and N3 Motherboard Cavity
In contrast, the N4 expands its compatibility to include both ITX and M-ATX motherboards, offering greater flexibility and accommodating a broader range of user requirements. This dual compatibility allows for more significant expansion and upgrade possibilities, catering to users who may seek additional performance or connectivity options that M-ATX motherboards can provide.
The Jonsbo N4 Motherboard Cavity
The M-ATX support in the N4 not only broadens the potential use cases for the case but also makes it a more versatile choice for users who may want to repurpose or upgrade their system in the future without being constrained by the smaller ITX form factor.
Model
Motherboard Type
PCIe Expansion Slots
Max. Number of PCIe Cards
Max. PCIe Card Height
Max. PCIe Card Width
Max. CPU Cooler Height (mm)
N2
ITX
1
1 (Low profile)
Low profile
Single slot
65
N3
ITX
2
2
Standard
Up to 2 slots
130
N4
ITX / M-ATX
4
4
Standard
Up to 2 slots
70
The consideration of CPU cooler space and PCIe expansion slots further differentiates these cases. The N2 and N3 allow for CPU coolers up to 65mm and 130mm in height, respectively, reflecting their different design priorities and internal space allocations. The N4, while providing for CPU coolers up to 70mm in height, notably offers support for up to four PCIe expansion slots due to its M-ATX compatibility. This added expansion capability is a significant advantage for users looking to install additional graphics cards, network cards, or other PCIe devices, enhancing the system’s overall versatility and performance potential. The increased space and flexibility in the N4 make it an appealing option for users who prioritize expandability and upgradeability in their NAS or PC builds, offering a balance between compact design and the enhanced utility afforded by the M-ATX form factor.
Jonsbo N3 vs N2 vs N4 – Cooling and Ventilation
The cooling and ventilation strategies employed by the Jonsbo N2, N3, and N4 cases are critical to their design, influencing not only their thermal management capabilities but also their aesthetic appeal and functionality. The N2 case features ventilation on the side panels, a considerable vent panel on the top, and additional venting on the rear, facilitating multidirectional airflow that supports effective heat dissipation from internal components. This arrangement is particularly advantageous for maintaining optimal operating temperatures within the compact confines of the case, ensuring that even when fully loaded with storage drives, airflow remains unimpeded. The inclusion of a large top vent is noteworthy, as it capitalizes on the natural rise of hot air, thereby enhancing the cooling efficiency without the need for excessive fan use, which can be beneficial for users seeking a quieter operation.
Jonsbo N2 NAS Case
The N3, on the other hand, extends the ventilation scheme to include vents on the sides, back, and notably, a ventilated front panel. This comprehensive approach to airflow management ensures that cool air can be drawn in from the front and expelled through the side and rear vents, creating a constant flow of air through the chassis. The ventilated front panel not only contributes to the cooling efficiency but also adds to the case’s visual identity, merging functional design with aesthetic considerations. The ability to intake air from the front is particularly beneficial for systems with multiple drives, as it helps to mitigate heat buildup around the storage bays, maintaining optimal performance of the drives and other internal components.
The N4 case adopts a similar ventilation strategy to the N2, with vents on the side panels, a large top vent, and rear ventilation, ensuring ample airflow through the case. However, it distinguishes itself with a wooden front panel that covers half of the front, adding a unique aesthetic touch while still allowing for air intake through the lower half of the front panel. This design choice strikes a balance between form and function, offering effective cooling by combining the benefits of the N2’s ventilation pattern with a stylistic differentiation. The wooden panel adds a touch of elegance and natural texture to the case, setting it apart visually from many other NAS and PC cases on the market, without compromising on the thermal management aspect.
Across all three models, the use of rubber pull handles on the drive bays instead of trays not only simplifies the installation and removal process but also reduces vibration transmission, contributing to quieter operation. This design choice reflects a thoughtful consideration of usability and noise reduction, further enhancing the user experience.
Jonsbo N3 vs N2 vs N4 – Conclusion and Verdict, Which Should You Choose?
The Jonsbo N2, N3, and N4 NAS cases offer a diverse range of options catering to various user needs, from compact, efficient storage solutions to more versatile systems that allow for significant expansion and customization. The N2 stands out for its compact design and efficient use of space, making it ideal for users seeking a minimal footprint without sacrificing storage capability. Its focused cooling strategy ensures that it remains suitable for environments where noise levels and space are critical considerations. The N3, with its expanded storage capacity and comprehensive ventilation system, caters to users requiring more extensive data storage without venturing into the realm of bulkier, less aesthetically pleasing solutions. Its design balances the need for increased storage with effective thermal management, making it a compelling option for power users in need of a compact yet capable NAS case. On the other hand, the N4 broadens the horizon with its support for both ITX and M-ATX motherboards, offering a bridge between compact NAS solutions and more expansive PC builds. Its unique aesthetic, highlighted by the wooden front panel, adds a touch of sophistication, distinguishing it from typical NAS and PC cases. The N4’s design flexibility, coupled with effective cooling and ventilation, positions it as a versatile choice for users who prioritize both form and function. Across the board, Jonsbo’s NAS cases reflect a commitment to quality, innovation, and user-focused design. Whether prioritizing compactness, storage capacity, or flexibility in motherboard support, users are provided with thoughtfully designed options that do not compromise on performance or aesthetic appeal, making the N2, N3, and N4 standout choices in their respective categories.
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
[contact-form-7]
TRY CHAT Terms and Conditions
If you like this service, please consider supporting us.
We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
Or support us by using our affiliate links on Amazon UK and Amazon US
Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
Severe D-Link Security Vulnerability Discovered – CVE-2024-3273 and CVE-2024-3274 Hard-Coded Credential Backdoor
The cybersecurity landscape has been significantly impacted by the discovery of two vulnerabilities in D-Link NAS devices, designated as CVE-2024-3273 and CVE-2024-3274. These vulnerabilities affect multiple (approx 92,000 internet facing devices, the bulk of which are UK based) D-Link NAS models that are no longer supported by the manufacturer due to their end-of-life (EOL) status. This detailed analysis aims to unpack the complexities of these vulnerabilities, their operational implications, and the necessary user responses.
Impact and Affected D-Link NAS Model:
The confirmed list of affected D-Link NAS models includes:
Model
Region
Hardware Revision
End of Service Life
Fixed Firmware
Conclusion
Last Updated
DNS-320L
All Regions
All H/W Revisions
05/31/2020
Not Available
Retire & Replace Device
04/01/2024
DNS-325
All Regions
All H/W Revisions
09/01/2017
Not Available
Retire & Replace Device
04/01/2024
DNS-327L
All Regions
All H/W Revisions
05/31/2020
Not Available
Retire & Replace Device
04/01/2024
DNS-340L
All Regions
All H/W Revisions
07/31/2019
Not Available
Retire & Replace Device
04/01/2024
These devices, pivotal in small office/home office (SOHO) environments for data storage and management, are now susceptible to remote attacks that could compromise sensitive data integrity, availability, and confidentiality.
CVE-2024-3273 exposes a command injection flaw within the web interface of affected D-Link NAS devices. The vulnerability is located in the handling of the system parameter within the nas_sharing.cgi script, which improperly sanitizes user-supplied input. This oversight allows authenticated remote attackers to inject and execute arbitrary shell commands encoded in base64. The execution context of these commands is particularly concerning, as it typically runs under the web server’s privileges, potentially leading to unauthorized access to the system, modification of system settings, or initiation of a denial of service (DoS) attack.
Technical Dive into CVE-2024-3274: Hardcoded Credentials
CVE-2024-3274 reveals a hardcoded credential vulnerability, manifesting as a backdoor account (messagebus) embedded within the device firmware. This account, notably lacking a password, permits unauthenticated remote access to the device’s administrative interface. The presence of such hardcoded credentials significantly lowers the complexity of unauthorized device access, making it a critical vulnerability. This backdoor could be exploited in tandem with CVE-2024-3273 to elevate privileges or gain persistent access to the compromised device.
Who Found the D-Link Vulnerability?
The vulnerabilities were disclosed by a security researcher operating under the pseudonym “netsecfish,” who provided detailed technical insights and proof-of-concept (PoC) code. This disclosure highlighted the risk of widespread exploitation, given the estimated 92,000 devices exposed online across various regions, including the UK, Thailand, Italy, and Germany. The timing of the disclosure, subsequent to the affected models reaching their EOL, exacerbated concerns around feasible mitigation strategies.
Mitigation Strategies for Users Who Are Still Using A D-LInk NAS
In light of D-Link’s stance on not providing firmware updates for EOL products, affected users are faced with limited mitigation options. The primary recommendation is the retirement and replacement of vulnerable devices. Interim measures, for those unable to immediately replace their devices, include isolating the NAS devices from the internet, implementing strict network segmentation, and employing firewall rules to restrict access to the management interface. Additionally, monitoring for unusual network activity can provide early detection of exploitation attempts.
D-Link Official Response
D-Link has acknowledged the vulnerabilities but emphasized the EOL status of the affected models, which precludes official firmware updates or patches. The company has issued advisories urging users to replace outdated devices with supported models. This situation underscores the importance of adhering to device lifecycle policies and maintaining an updated infrastructure to mitigate security risks.
At the time of writing, there is no mention of this on their social media pages. Hopefully this changes, as the potential 82,000 internet facing units in the wild need to be addressed.
Exploitation in the Wild of the hard-code credential D-Link Vulnerability
GreyNoise, a cybersecurity firm specializing in analyzing internet-wide scan traffic to identify threats, has provided valuable insights into the exploitation attempts of the D-Link NAS vulnerabilities. According to their analysis, a significant uptick in scan activity targeting the specific vulnerabilities CVE-2024-3273 and CVE-2024-3274 was observed shortly after their disclosure. This activity suggests that attackers are actively seeking out vulnerable D-Link NAS devices for exploitation. GreyNoise’s findings indicate that the exploitation attempts are not isolated incidents but part of a broader effort by malicious actors to identify and compromise affected devices. The data collected by GreyNoise highlights the real-world implications of these vulnerabilities and serves as a critical alert for organizations and individuals to take immediate protective actions against potential unauthorized access and exploitation of their D-Link NAS devices.
The D-Link NAS Series is Still For Sale (Technically)
Despite the end-of-life status and known vulnerabilities of D-Link NAS models DNS-340L, DNS-320L, DNS-327L, and DNS-325, these devices continue to find a marketplace on platforms such as eBay and other online resale venues. This ongoing sale of used units poses a significant cybersecurity risk, as many sellers and buyers may not be fully aware of the devices’ vulnerability to exploits. Alarmingly, at the time of writing, it is reported that over 80,000 of these units remain actively internet-facing, directly exposing them to potential exploitation by attackers leveraging the CVE-2024-3273 and CVE-2024-3274 vulnerabilities. The persistence of these devices in active operational environments underscores the critical need for heightened awareness and proactive measures among current users. Potential buyers should be cautioned against acquiring these models, and existing users are strongly advised to consider secure alternatives that receive current manufacturer support and updates, mitigating the risk of compromise.
I own a Synology/QNAP NAS, Should I Care? How to Automatically Get Updated When Synology and QNAP NAS Vulnerabilities are Reported
Pretty much ALL of the brands in NAS, Data Storage and Cloud services have these security advisory pages, but the idea of checking these pages manually (i.e. bookmark etc) every day, week or month is too much of a hassle for many. On the other hand, they all arrive with an RSS feed link that allows users to subscribe to updates BUT many users are not even aware of how to apply an RSS feed (it’s a complex XML feed of text that needs to be injected into an appropriate RSS feed client/agent – so yeah, hardly noob friendly). So, in order to make this 1000x easier, I have (and by me, I mean Eddie the Web Guy spent time on it and I made this article!) made this page that will be constantly updated with the latest vulnerabilities reported on the popular NAS brands and storage-related manufacturers. It is still being built (so more brands are being added) but it will allow you to just chuck your email address below (will not be used for profit or spamming etc) and then you will get an alter EVERY TIME a new security vulnerability is updated by the brands (this is automated, so it will appear here as soon as it appears on the respective security advisory page). Additionally, there will be links back to the brand/manufacturer site so you can find out more about individual exploits and vulnerabilities, how they work, what they do and (most importantly) give you a better idea of whether you should update your NAS/Storage system or not. I hope you find it helpful and if you have any recommendations or idea of what we should add to this page/service to make it even better – let us know in the comments or directing here – https://nascompares.com/contact-us
Sign Up Below to Get Updates as New Vulnerabilities Are Reported
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Beyond immediate mitigation, users should consider several best practices for network device security:
Conduct regular security audits of network devices.
Update all devices to the latest firmware versions where possible.
Employ network firewalls and intrusion detection systems to monitor and control inbound and outbound traffic.
Practice the principle of least privilege by restricting device access to necessary personnel.
Conclusion
The vulnerabilities identified as CVE-2024-3273 and CVE-2024-3274 in D-Link NAS devices present significant security challenges. The absence of official firmware updates for these EOL products necessitates proactive user measures to mitigate risks. This analysis serves as a call to action for users to evaluate their network security posture critically, implement robust security measures, and ensure that all network-attached storage devices operate within their supported lifecycle.
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
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We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
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Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
The release of Terramaster TOS 6 Beta for NAS devices marks a significant milestone in the evolution of NAS operating systems, with an array of new features and comprehensive improvements designed to enhance user experience, system performance, and security. This sixth iteration introduces a radically redesigned user interface and integrates more than 40 new functionalities while refining over 370 aspects, ensuring a top-tier upgrade for TNAS users.
Expanded Key Features and Improvements in TOS 6
Linux Kernel 6.1 LTS Upgrade: Transitioning to the latest Linux kernel version, TOS 6 benefits from improved scheduling algorithms, enhanced memory management, superior file system support, optimized network performance, advanced security features, and better power management. This upgrade facilitates a more robust and efficient system, capable of handling the demands of both home and enterprise environments with ease.
Revolutionized Docker Manager 2.0.16: This release introduces Docker Compose project management, adding a new dimension to container orchestration on TNAS devices. The addition of a container terminal and system notifications for Docker image operations streamlines container management. These enhancements, combined with UI and functionality optimizations, cater to developers and IT professionals seeking a versatile platform for containerized applications.
File Manager Overhaul: With user feedback and industry best practices in mind, the File Manager has been retooled to offer an intuitive, efficient file navigation and management experience. Features such as enhanced directory navigation, column display mode for deep folder hierarchy exploration, tabbed browsing, adjustable thumbnail sizes, and a suite of new file operation tools significantly elevate user productivity.
Online Disk Wiping: This new utility offers a straightforward solution for securely erasing all data from disks directly within the TOS interface, facilitating easy preparation of drives for repurposing or disposal without the need for external tools.
Cloud Drive Mounting: Seamlessly integrate cloud storage services such as Google Drive, Dropbox, and more directly into TNAS. This feature enhances the flexibility of data access and management, allowing for efficient data synchronization and sharing between local and cloud storage.
Security and Privacy Control (SPC): Introducing a robust security framework designed to prevent unauthorized execution of programs on TNAS devices. SPC enhances the overall security posture by ensuring only vetted and authorized applications can run, significantly reducing the risk of malware and ransomware infections.
SMB Multichannel Support: By enabling multiple network connections for SMB file sharing, TOS 6 ensures higher data transfer speeds, improved reliability, and enhanced redundancy. This feature is particularly beneficial in multi-user environments where network performance directly impacts productivity.
Direct Data Drive Mounting: Offering unparalleled convenience, this feature allows users to access data on external drives without the need for disk reformatting or repartitioning, preserving existing data while extending the storage capabilities of TNAS devices.
Storage Pool Migration: Streamlines the process of migrating storage pools between TNAS devices, aiding users in hardware upgrades or replacements without the hassle of data migration or system reconfiguration.
Advanced ACL Permissions: Delivers granular access control with 13 additional customizable permissions on top of the standard read, write, and deny options. This advanced permission management system enables precise control over data access, ensuring data security and compliance.
TOS 6 Beta System Enhancements
TOS 6 introduces a slew of system-wide enhancements aimed at delivering a more stable, secure, and user-friendly NAS operating environment:
Performance and Stability: With the new Linux kernel and system optimizations, TOS 6 offers improved system stability and performance, ensuring that TNAS devices can handle intensive tasks and larger volumes of data more efficiently.
Hardware and Innovation Support: Prepared for the future, TOS 6 includes support for the latest hardware innovations, such as Intel’s “Meteor Lake” chips, and introduces new data structures and error decoding capabilities for enhanced data processing and system reliability.
Enhanced Security Measures: Building upon TerraMaster’s commitment to security, new features like customizable HTTPS certificates, optimized firewall rule settings, and the innovative SPC module significantly enhance the protection of user data against external threats.
User Interface and Usability Improvements: From a streamlined desktop design and simplified navigation to a new “Start” menu and customizable user avatars, TOS 6 focuses on creating a more engaging and personalized user experience.
Comprehensive Application and Service Enhancements: The update enriches the application ecosystem with new functionalities, improved file services, and advanced storage features, catering to a wide range of user needs from media indexing and scheduled task notifications to cross-platform data interoperability and USB storage device health management.
Through these extensive features and improvements, TOS 6 Beta not only advances the capabilities of TNAS devices but also sets a new standard for NAS operating systems, offering a sophisticated platform for storage, management, and security that meets the evolving needs of both individual and enterprise users.
How To Access the TOS 6 Beta – Update Instructions
Applicable TOS Versions: TOS 5.1.123or later versions; if your device does not meet the update requirements, please do not update! Otherwise, system crashes may occur.
Precautions: 1. The Beta version is an early version of the program, containing most major functions but not yet completed, and may have some defects. This version is only released to specific groups or the general public for testing and feedback collection; the Beta version should not be used in work or production environments. If your TNAS device is running business operations or storing important data, please refrain from participating in this test. 2. Updating the system theoretically will not affect the data on your hard drive, but for safety reasons, please be sure to back up your data in advance. 3. After the update, if applications such as Plex, Emby, Aria2, etc., need to access new shared folders, you will need to reconfigure application user permissions. 4. Previously created firewall rules will be cleared, and you will need to create new firewall rules after the update. 5. If you are using port 5444, you will need to modify this port before updating. 6. After the update, TNAS will exit the domain, and you will need to rejoin the domain and refresh domain users. 7. After the update, if your encrypted shared file key contains special characters, you can only mount it by entering the key. 8. System configuration backups from TOS 5 cannot be restored to TOS 6. 9. Hyper Cache created before the update will become invalid after the update; it is recommended to uninstall Hyper Cache before updating. 10. Docker Manager versions 1.1.99 or earlier cannot run on TOS 6; please update Docker Manager before updating the system.
How to Update to TOS 6 Beta on Your Terramaster NAS?
1. Download the TOS 6 Beta update package: TOS 6(md5:821b697ddb27dbc9c95ce2be398c791b) 2. Go to TOS > Control Panel > General Settings > System; 3. Under “Manual Update”, upload the update package; 4. Click “Apply”; 5. After the system update is complete, you will need to refresh your browser; 6. Your TNAS IP address may change after the system update. If you are unable to connect to your TNAS using the previous IP address, please use the TNAS PC client to search for the new IP address again.
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
[contact-form-7]
TRY CHAT Terms and Conditions
If you like this service, please consider supporting us.
We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
Or support us by using our affiliate links on Amazon UK and Amazon US
Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
What exactly IS the DXP480T? Ever since UGREEN launched their NASync range of NAS devices on Kickstarter, there has been a lot of interest in this computer accessories and peripheral company making its big move into Network Attached Storage. No doubt hoping to challenge this market’s leaders Synology and QNAP, UGREEN have revealed a 6 system series (the DXP range) and although the first 5 of them are interesting enough, it is the compact yet powerful NVMe Flash-equipped NASync DXP480T that has drawn many a hungry I.T user’s eye! Arriving with a 10 Core Intel i5 Processor, DDR5 memory, PCIe Gen 4 Architecture, 4x m.2 2280 NVMe SSD bays, 10GbE networking, Thunderbolt 4 ports and Wifi 6E connectivity – There is ALOT crammed into this tiny little box! Add to this the ‘still in development’ UGOS NAS software that is included with the system and the $479-519 price tag for early access on Kickstarter (going up to $799 RRP when it hits ACTUAL retail) and what you have here is a fantastic proposition for photo and video editors that are looking for a small footprint, low noise, but high-performance private server. But is it too good to be true? Is there too much hardware in there to stay cool? And why is a big brand like UGREEN turning to crowdfunding? Let’s discuss the DXP480T and whether it deserves your money and your data.
There is ALOT of like her in the UGREEN DXP480T Flash NAS! Right now there is little to no alternative to this product in the market. Flash/SSD NAS has been around for a long time and even M.2 NVMe NAS systems have been cropping up in one form or another for 2+ years. But desktop and home-accessible M.2 NVMe Flash NAS solutions? Barely any. Notable alternatives such as the storage-rich Asustor Flashstor 6 / 12 Pro or the performance-rich QNAP TBS-464 or TBS-h574TX have been launched in the last 12 months, but the DXP480T is more powerful than the former and less expensive than the latter. However UGREEN and it’s DXP/NASync series are still very, VERY new in the market (green?) and alongside their NAS software being still a good distance away from fully stable, the choice to launch this new series of devices on crowdfunding is still a little puzzling for 12-14 year established brand in the tech sector. The system is fantastically compact, powerful for the scale, very rich in hardware features and all of this rollout out on a price tag at both early backer Kickstarter and eventual retail RRP that is highly challenging to beat!
But this is still a product that is not finished yet and therefore we need to keep that in mind! If this NAS an unfinished game, it is not ‘Cyberpunk’ or No Man Sky’ levels of incomplete – but it is still a good 20-30% unfinished in terms of features and optimization. I will be certainly keeping an eye on UGREEN as they progress, and hopefully they will challenge the status quo of Synology and QNAP right now, but we will have to wait and see. Bottom line, the DXP480T is 100% the BEST M.2 NVMe NAS system for it’s scale in terms of hardware, it’s just the rest of the software development going through the usual beta testing that is holding it back from greatness. Recent softening by UGREEN with regard to users installing 3rd party operating systems (TrueNAS, UnRAID, Open Media Vault, Proxmox hypervisor, etc) with regard to hardware warranty has definitely resolved/calmed the apprehension by many users though, so the beta software hurdle might not even be an issue for you. The crowdfunding still at has 30 days left (at the time of writing) and 9,800 backers pledging over $4,00,000 of funding seems to indicate this! But as always, this is crowdfunding and not traditional retail, so use caution! The DXP480T is a solid and unique system and I hope to talk even more about this and UGREEN spin-offs in future!
SOFTWARE - 7/10
HARDWARE - 10/10
PERFORMANCE - 7/10
PRICE - 10/10
VALUE - 9/10
8.6
PROS
xceptional Hardware for the Price4 x M.2 NVMe Flash system at this scale+price is fantastic! Great CPU Power vs Efficiency in the i5-1235u 10GbE as standard is excellentWiFi 6E adds an extra and variable access method10/10 Build Quality Great Scalability Fantastic Mobile Application (even vs Synology and QNAP etc) Desktop/Browser GUI shows promise Established Brand entering the NAS Market Low Noise Very Appealing retail package+accessoriesThunderbolt 4 connectivity ensures FAST local backups The Operating System SSD does not occupy a storage bay (extra 2242 m.2 SSD included)
CONS
10GbE Performance was bit underwhelming Crowdfunding choice is confusing Software (still in Beta) is still far from ready 22/3/24 Only 1x Physical Network port means no wired failover Although 2 of the slots are 4x4 Speed, hardware lane limits mean 2 of the slots are 3x2
Ugreen DXP480T NAS Review – Retail Package
The retail kit for this system arrives impressively polished for a product still in its crowdfunding phase, featuring a well-decorated and well-presented retail package that efficiently packs a surprising amount of equipment into a modestly sized box.
Upon opening the stylish retail package, you’re welcomed by the system itself, encased in a protective matte plastic wrap. Remarkably compact for a four-bay (technically five) NAS system, it’s slightly larger than a mini PC, making it one of the smallest NAS systems reviewed on NAS compares.
The kit is comprehensive, excluding storage, including a gold-tipped Ethernet cable, thermal pads for M.2 NVMe SSD bays, extra screws, a setup manual, warranty information, and an external PSU.
Notably, the system comes with an official UGreen 140W PSU, reflecting the brand’s reputation for quality power supplies. The inclusion of first-party designed and branded components emphasizes the product’s proprietary nature, distinguishing it from rebranded hardware.
The entire retail kit’s presentation is thoroughly executed, showcasing a thoughtful design even in details like the instruction booklet—a feature many brands have phased out.
Every component’s quality is top-notch, setting the stage for a discussion on the DXP480T NAS’s design.
Ugreen DXP480T NAS Review – Design
At a casual glance, you might easily assume that the DXP480T is a mini PC masquerading as a NAS. Given the influx of SOC-powered mini PCs from Eastern brands at low prices, this assumption wouldn’t be far-fetched. However, the DXP480T’s design is meticulously tailored to NAS functionality, with internal components arranged to optimize heat dissipation across its M.2 NVMe slots. This compact unit measures just 17.9cm x 14.2cm x 5.2cm, yet manages to house four M.2 2280 slots and an additional internal 2242 M.2 slot for the UGreen OS, making it one of the smallest NAS systems reviewed here on NAScompares and around half a kilo in weight!
Despite its compact size, the DXP480T does not support hot swapping due to its closed physical enclosure and the nature of M.2 drives, though E1.S drives are starting to challenge this norm. The chassis design is a balanced act of 50% active airflow and 50% heat dissipation, featuring plastic outer edges and a top composed of multiple heat dissipation panels connected to the internal hardware, alongside a large heatsink base with two built-in laptop-scale fans. This design emphasizes cleanliness and efficiency, given its storage capacity.
UGreen’s branding is prominent throughout, establishing a distinctive ‘house style’ for the NASync/DXP series right out of the gate. The system’s dimensions (18cm wide, 14cm deep, and 5.5cm tall, including rubber feet) enhance its appeal, offering a streamlined aesthetic without sacrificing functionality.
The fan-assisted panel, secured by two screws, hinges off to reveal the NVMe storage and the intricately designed heat dissipation panel surrounding it. Despite the limited physical space, UGreen has ingeniously incorporated ventilation from nearly every angle, maximizing passive airflow through mesh-covered vents on four of the system’s six sides.
This setup exposes four M.2 SSD slots, distinguished by build quality and clarity in design. However, the use of external face panels for active cooling restricts the use of SSDs with their own heatsinks. UGreen includes high-quality heat pads that align perfectly with SSD chips, compensating for this limitation.
Internally, the slots are divided into two speeds, likely due to the processor’s PCI lane availability, offering Gen 4 x 4 for the first two slots and PCIe Gen 3 x 2 for the remaining two. This strategic decision, driven by necessity, positions the DXP480T favorably against competitors, even if it means accepting some compromises in SSD speeds.
The minimalistic design extends to the system’s front, featuring only a single LED for power, omitting front-mounted USB ports for local backups. This choice, likely a trade-off for internal design efficiency, may disappoint some users looking for more convenient connectivity options.
In summary, the DXP480T’s design impresses with its compact form factor, efficient heat management, and thoughtful branding. While not without its limitations, particularly in external connectivity, UGreen’s meticulous attention to detail positions this NAS as a compelling option for users prioritizing sleek design and effective thermal management.
Ugreen DXP480T NAS Review – Ports and Connections
As previously mentioned, the DXP480T’s ports and connectivity are located at the system’s rear, which results in a somewhat crowded arrangement and necessitates a few compromises.
One significant compromise concerning the device’s ports is its network connectivity. The system features a default 10GbE over a copper RJ45 connection, offering potential bandwidth of up to 1000 megabytes per second. This feature stands out, especially when considering the device’s competitive pricing compared to other NAS devices released in the last two years. However, the downside is that this is the sole physical network port, limiting options for failover or assigning service priorities to different IPs and devices.
The system compensates for this single network port to some extent with wireless connectivity.
An internal M.2 Wi-Fi card connector houses a Wi-Fi 6E network adapter and two antennas, supporting both host and client interfaces.
However, the current beta version of UGreen’s UGOS NAS software does not stably support this feature, and full development completion is still pending.
Additionally, the DXP480T offers Thunderbolt 4 connectivity via two USB-C connections. While Thunderbolt-enabled NAS devices are becoming popular in post-production environments, the DXP480T’s Thunderbolt ports are limited to host use, not supporting direct connections to Mac or Windows devices as clients. UGreen is exploring options to enable two-way communication for these ports. The device also includes USB 3 and USB 2 connections for storage and peripherals, and while direct host-client interfacing over USB is not supported, these connections add to the system’s versatility. However, the lack of a front-mounted USB port for easy local backups is a notable omission.
There is also an HDMI output, however at this time it can only be used for multimedia via the UGOS and is actioned via the mobile application (with doubles as a remote control). Unfortunately, this is not possible via the desktop/browser GUI and also HDMI access as a parallel GUI (either via an app in the docker/container app, a 3rd party media app like Plex/Emby/Jellyfin or an official HDMI GUI Portal that is comparable to HD Station from QNAP or Asustor Portal)
Despite these limitations, the inclusion of 10 GBE and basic Thunderbolt connectivity in such a compact NAS device, at a competitive price point, is commendable. However, the potential long-term system temperature remains a concern.
Ugreen DXP480T NAS Review – Internal Hardware
When it comes to any kind of NAS system that focuses on SSD media, the internal hardware and layout of the system are paramount. SSD media, when overheated, will inevitably throttle, affecting both its performance and that of the surrounding system. Essentially, heat is the Achilles’ heel of flash SSD systems, and given the DXP480T’s compact size, significant effort will need to be made to manage this.
Equipped with a 10-core i5 processor, 8GB of DDR5 memory, ample storage bays, a dedicated OS SSD, a Wi-Fi card, and a 10G controller, it’s a challenge to fit all this into such a small enclosure. Initially, removing two screws around the storage media bays reveals a plastic layer.
Within, we find each of the individual 2280 M.2 NVMe slots. We also discover the SODIMM DDR5 memory slots, one of which is populated by a Samsung DDR5 memory module. Although the system doesn’t support ECC memory, it benefits from the native DDR5 support for on-die error correction. Nonetheless, many storage enthusiasts will likely be disappointed by the lack of ECC support in a flash server system.
As previously mentioned, the system includes a Wi-Fi 6 Intel wireless adapter connected to two internal antennas that encircle the system. It’s a tidy setup, and barring an upgrade to Wi-Fi 7 in the future, there’s little need for changes. It’s debatable how many users will utilize the 1.2Gbps connectivity offered by Wi-Fi 6E; though technically faster than traditional gigabit LAN, effective use requires close proximity. Despite this, it offers a form of failover for this system with a single physical ethernet connection.
The system also arrives with the UGreen NAS software pre-installed on a 2242 Phison E13 controller SSD, set in a Gen 3 x4 slot. Choosing to install the OS on a dedicated SSD, rather than through an eMMC or USB drive, will please some and annoy others. Typically, NAS brands use a bootloader on a small internal drive to install the OS on the main storage array, affecting the system’s performance based on the internal storage media used. Opting to install the OS directly onto an SSD ensures that system services and software run independently, not impacting the performance of the storage media, allowing for operation with new disks if necessary. However, this also means the OS drive lacks backup or redundancy, rendering the system inoperable should the drive fail, potentially damaging the storage media during intense operations. There are pros and cons, but overall, it seems preferable for the system software and services to reside on their dedicated SSD or partition.
Removing additional screws unveils the system’s core. It’s astonishing how much is packed into such a compact enclosure! The heart of the DXP480T features a custom micro-ITX board, housing an Intel i5 10-core processor (2p + 8e), integrated graphics, 20 PCIe lanes, and a maximum 55W TDP. Despite its compact SOC form, this 12th generation Intel i5 processor offers substantial power, benchmarking well against the N100 and Pentium 8505 models in other UGreen NAS models.
Testing this processor, especially in this early crowdfunding prototype, presents challenges. The DXP480T, like the rest of the UGreen NAS line-up, doesn’t officially support third-party OS installation without voiding the warranty. Consequently, we’re limited in our ability to benchmark using third-party OSs or reference previous benchmarks for similar architectures. The UGreen NAS’s operating system, still in beta, requires further optimization to fully showcase what the hardware can achieve.
This processor is well-equipped with sufficient PCIe lanes to manage the four M.2 NVMe SSDs, offering respectable speeds through SSH. The main concern with this processor selection is the lack of ECC memory support, crucial for high-speed flash systems to minimize bit errors during intensive operations.
Although SOC processors that support ECC are rare, especially from Intel, using one for this system and potentially for the DXP8800 Pro could significantly impact the price and development timeline. Nevertheless, this CPU is arguably the best choice for such a compact system in 2024, balancing power efficiency, heat management, and performance capabilities.
UGREEN DXP480T NASync NAS Tests
The Noise level of the system when in operation is very low and is genuinely only noticeable during busy periods when the twin base mini laptop style fans kick in. Here are the dB levels of the system when in idle/standby:
UGREEN DXP480T IDLE/STANDBY NOISE:
And here is the noise level of the system when the fans are in full active/use:
UGREEN DXP480T ACTIVE USE / FULL FAN NOISE:
The construction of the DXP480T flash NAS deserves high praise. Rather than modifying a mini PC case, UGreen designed a compact flash system from scratch, demonstrating considerable care and attention to component placement. The hardware is undoubtedly attractive, further emphasized by our deep dive into this and the DXP4800 Plus models. Yet, the performance and capabilities of the software remain to be seen.
Ugreen DXP480T NAS Review – Performance & Software
The performance of the UGREEN DXP480T is something of a mixed bag. Clearly, compromises have needed to balance between the hardware resources on offer here and to keep the system’s smaller scale. For example, the 2x Gen 4×4 slots are only possible thanks to the scaling back of the 2x Gen 3×2 slots. They COULD have scaled all the slots (with a decent enough PCIe switch/controller) to all be 3×2 via bifurcation, but I think I prefer the 2 higher-performing slots at least giving me the chance to hit 5-7GB/s. I do wonder what they mean for those who plan on spreading a RAID 5 on the 4 M.2 NVMes – as this effectively means you have 2 drives with more bandwidth and irregular write across the 4 disks potentially (though realistically, it will just end up capping at the speed of drives 3 and 4). The performance of the DXP480T Flash system can be broken down into 2 main areas. Internal Performance and External Performance.
The Storage manager of UGOS features it’s on benchmarking tools that can be used per drive. The initial performance when I was using an early version of the software was severely unoptimized, but regular updates for the UGOS beta has rolled out almost weekly and with each, there has definitely been improvements in the system responsiveness and the performance of the drives. At the most recent test of the software, the Gen 4×4 slots of the system (populated with Phison E18 4×4 M.2 NVMes from Seagate Firecude 530 and Addlink A95) were hitting 5,100-5,500MB/s (5.5GB/s) performance. This is still around 1000MB/s less than what these drives are capable of (factoring in the mobile SoC processor and 8GB RAM), but as the software and services are still in beta, this performance might continue to improve throughout development. Then I ran the same test on the PCIe Gen 3×2 slots on the DXP480T. These ports were populated by Teamgroup T-Force Gen 3×4 SSDs, which have a reported 3,100MB/s performance when used in a x4 slot. However, as slot 3 and 4 of the DXP480T are Gen 3×2, I wondered how this would shake out. I was pleased to see a speed of 1.5-1.8GB/S – exactly what I wanted to see!
Then I accessed the system via SSH and used putty to directly benchmark the SSDs over cl. There was definitely some internal caching taking place in the early tests, however, the performance was still averaging around 5.5-6GB/s, which was very pleasing.
However, in order to ascertain if the SSDs in slots 1 and 2 were sharing any controller/switch (maybe even a larger lane being separated into the other 2 slots) I actioned data transfer between SSD 1 and SSD 2. The speed unsurprisingly halved, but was still much, much between the 1-1.5GB/s I encountered when performing this test 2 weeks and 2 firmware updates ago! Now I was hitting 2.5-3GB/s. For internal bandwidth saturation internally on this scale, that is still pretty good.
Then I performed numerous Windows 10GbE transfer tests. The Windows transfer of 20GB of data hit a clean 1,000MB/s saturation when I was using synthetic testing, but traditional transfers on Read activity (to my Windows 10, Gen 4×4 SSD OS Client) peaked at 550MB/s, but the Write was a little under 500MB/s. This decreased fairly rapidly over sustained performance as very clear oversaturation took hold. Upon raising this with the brand in advance of this review for comment, UGREEN told me that SMB performance and transfers are still undergoing optimization. I hope this is the case!
This continued to be the performance mark when I ran an AJA benchmark.
Crystal disk was run twice (using 2 different file size scales, 64MB and 1GB) and once again Read largely saturated the connection, whilst Write was still only 50-65% saturating the available 10GbE bandwidth.
Then I ended on an ATTO Diskbenchmark test that was..frankly.. wild! It was a fairly consistent 700-800MB/s on average, but the perpetual and sustained performance of ATTO benchmarks to the system definitely revealed some of the areas where optimization is still needed and the system was quickly oversaturated (fans ramping up quickly, the memory use very high for the comparatively simple task).
There is definitely some good performance potential here in the DXP480T – as long as UGREEN continue to improve and optimize. This is a prototype review unit (i.e a review unit provided prior to crowdfunding) and certainly feels that way – but numerous software patches that arrived BEFORE the crowdfunding arrived that improved things granularly and I have no reason to believe that this will not continue from now till when/if the system begins fulfilment at crowdfunding and eventual full retail. Watch the video below to see the tests in full (it skips ahead directly to the testing):
Click Below to SKIP AHEAD to the Performance Testing of the DXP480T NAS
At the time of writing, the UGREEN NAS software is still in beta, with the mobile application is live now. Reviewing the software included with the DXP480T —as a final product— feels somewhat premature. The NASsync software beta reveals many baseline functions and long-term plans, which you can watch in the video version of the UGREEN UGOS NAS Software Beta Review in the video below:
Regarding Power Consumption Tests of the UGREEN DXP480T NAS
NOTE– Power consumption tests were performed on the DXP480T during an earlier software beta revision. However, 3 further software and system service updates have been issued since these power consumption tests were performed 3 weeks ago and UGREEN (and a fellow YouTube Reviewer) have stated that this has improved the power efficiency of the system. Therefore in the interests of fairness (as the performance testing was performed on this later software revision (v1.0.0.0334), I have withdrawn my power test result and will be retesting soon and presenting it here + in a later video, as time allows.
The TL;DR on the UGREEN NAS software
The software is on track to become a smooth and user-friendly experience, comparable to giants like Synology and QNAP, especially in terms of the web browser experience. Unlike opting for the complexity of TrueNAS or the streamlined, container-focused UI of UnRAID, the UGREEN NAS software is more akin to Synology DSM. The foundation is clearly laid out for expansion in terms of features and tools for the user’s disposal. However, there are notable absences of baseline applications such as container or virtual machine support, and a multi-tiered backup solution within the web GUI (though the UGREEN NAS mobile and desktop clients are in development, expected to preview in March). Basic services for file management, shares, user account control, and an app center—soon to be linked to a repository—are all user-friendly but present some inconsistencies, likely due to its beta status and ongoing development. The physical product may be closer to final development, but the software needs more time for optimization. SMB services were less consistent than desired, and settings changes sometimes didn’t save or recall correctly. This is common for beta software finding its footing, yet it’s important to note that the hardware feels more refined than the software at this stage, months before user delivery. In brief:
What I liked:
Intuitive UI with services located logically and responsive controls.
The mobile application for iOS and Android is one of the best I have ever used in NAS!
Baseline services such as network interface management, user account control, firewall handling, and SSH interface control are all present.
A clearly defined app center awaiting connection to an online repository.
Helpful tips and guidance are available on most pages, aiding new users.
Support for modern services like SMB3 multi-channel and domain services in the beta.
Clear account and resource management accessible from the desktop, likely appealing to most users.
The inclusion of a remote access relay service and UGREEN account creation from day one, simplifying remote access for new users with built-in firewall and domain tools.
UPDATE 5/4/24 – The HDMI output is now full controllable via the mobile application and is intuitive
UPDATE 5/4/24 – A Docker application has now been added with access to numerous repository options!
UPDATE 5/4/24 – SSH is now disabled by default
What I disliked:
Absence of two-factor authentication in the software.
Lack of virtualization applications at this stage.
Sporadic SMB performance.
The Security Advisor tool is only suitable for Antivirus and Anti-Maleware protection, not to scan the system for security weaknesses and advisory actions
The HDMI output cannot be used by the desktop/browser user to the same extent as the mobile application + cannot be used by container tools (Plex, Home Automation, etc)
In-progress language integration, leading to occasional default displays in Chinese or error messages in Chinese despite English settings.
Improvements needed:
Expansion of app integration and desktop client tools for easier system-client bridging.
Introduction of a default application for device discovery on the local network, a basic service offered by many NAS brands.
More information on UGREEN account and remote access security.
Acknowledging this is a beta, it’s fair to reserve full judgment until the software fully rolls out. As it stands, this beta is promising yet lacks some established NAS software fundamentals. Hopefully, we’ll see significant advancements as the release approaches.
Ugreen DXP480T NAS Review – Verdict and Conclusion
There is ALOT of like her in the UGREEN DXP480T Flash NAS! Right now there is little to no alternative to this product in the market. Flash/SSD NAS has been around for a long time and even M.2 NVMe NAS systems have been cropping up in one form or another for 2+ years. But desktop and home-accessible M.2 NVMe Flash NAS solutions? Barely any. Notable alternatives such as the storage-rich Asustor Flashstor 6 / 12 Pro or the performance-rich QNAP TBS-464 or TBS-h574TX have been launched in the last 12 months, but the DXP480T is more powerful than the former and less expensive than the latter. However UGREEN and it’s DXP/NASync series are still very, VERY new in the market (green?) and alongside their NAS software being still a good distance away from fully stable, the choice to launch this new series of devices on crowdfunding is still a little puzzling for 12-14 year established brand in the tech sector. The system is fantastically compact, powerful for the scale, very rich in hardware features and all of this rollout out on a price tag at both early backer Kickstarter and eventual retail RRP that is highly challenging to beat! But this is still a product that is not finished yet and therefore we need to keep that in mind! If this NAS was an unfinished game, it is not ‘Cyberpunk’ or No Man Sky’ levels of incomplete – but it is still a good 20-30% unfinished in terms of features and optimization. I will be certainly keeping an eye on UGREEN as they progress, and hopefully they will challenge the status quo of Synology and QNAP right now, but we will have to wait and see. Bottom line, the DXP480T is 100% the BEST M.2 NVMe NAS system for it’s scale in terms of hardware, it’s just the rest of the software development going through the usual beta testing that is holding it back from greatness. Recent softening by UGREEN with regard to users installing 3rd party operating systems (TrueNAS, UnRAID, Open Media Vault, Proxmox hypervisor, etc) with regard to hardware warranty has definitely resolved/calmed the apprehension by many users though, so the beta software hurdle might not even be an issue for you. The crowdfunding still at has 30 days left (at the time of writing) and 9,800 backers pledging over $4,00,000 of funding seems to indicate this! But as always, this is crowdfunding and not traditional retail, so use caution! The DXP480T is a solid and unique system and I hope to talk even more about this and UGREEN spin-offs in future!
PROS of the UGREEN DXP480T NAS
CONS of the UGREEN DXP480T NAS
Exceptional Hardware for the Price4 x M.2 NVMe Flash system at this scale+price is fantastic!
Great CPU Power vs Efficiency in the i5-1235u
10GbE as standard is excellentWiFi 6E adds an extra and variable access method10/10 Build Quality
Great Scalability
Fantastic Mobile Application (even vs Synology and QNAP etc)
Desktop/Browser GUI shows promise
Established Brand entering the NAS Market
Low Noise
Very Appealing retail package+accessoriesThunderbolt 4 connectivity ensures FAST local backups
The Operating System SSD does not occupy a storage bay (extra 2242 m.2 SSD included)
10GbE Performance was bit underwhelming
Crowdfunding choice is confusing
Software (still in Beta) is still far from ready 22/3/24
Only 1x Physical Network port means no wired failover
Although 2 of the slots are 4×4 Speed, hardware lane limits mean 2 of the slots are 3×2
Click the Link Below to find out more about the UGREEN NASync NAS Series on the brand’s official Site:
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UGREEN NASync NAS Storage Software Early Beta Review
Many of you might have already heard about the NAS solution (the NASync DXP series) coming from UGREEN soon. Arriving initially on Kickstarter on the 26th March, this product will hopefully be rolling out to backers in mid-summer 2024, with it no doubt arriving at traditional retail after then. As good as the hardware all sounds on the DXP2800, DXP4800, DXP6800, DXP8800 and DXP480T), what about the software? UGREEN NAS devices arrive with the UGOS software (alongside some client toosl for PC, Mac, Android and iOS) and many users want to know if it is any good, what state the current beta is in, and ultimately how good is this inclusive software. So, today I am going through the UGREEN UGOS NAS software (at the time of writing, version 1.0.0.0483), discussing what I like, what I don’t and indications of where UGREEN seems to be headed with this Debian-based platform
UGREEN UGOS NAS Software (Beta) Review – The TL:DR
In a rush? let’s get to the point! Here is what I think of the UGREEN NAS software for desktop and NAS:
What I liked About the UGREEN UGOS Software Beta
What I did not like about the UGREEN UGOS NAS Software Beta
The Mobile Application is exceptionally good, for an ‘in development’ system
The building blocks for future apps and services are there
All the RAID, Caching, Maintenance and Sharing protocols are in place (BTRFS too)
Storage Manager is intuitive and clear
Very good help/assistance services
Search functionality and File Management tools are smooth, responsive and user-friendly
AI services in photo tools are good and diverse
Quick Repair for on RAID drive blocks is nice extra
The Manual Deduplication tool is also a nice extra touch
System power, controls, schedules and operation management is all very user-friendly
All the system options, UX and placement are exactly where they should be
File Service controls, Firewall Controls and Network management controls are clear and fully featured (for the most part, MTU was fixed)
Lack of 2FA/OTP Authentication
Inconsistencies in fonts and design at points
Lack of WORM and Encryption at key points vs others in the market
A rigid/fixed Photo Album is inflexible
Multimedia applications are few and far between currently
Currently no VM/Container tool
3rd Party OS support invalidates hardware warranty
Further drive performance optimization is needed (getting better with each update, but still not ‘there’ yet)
File transfer notifications not prominent enough
Security Manager priorities are poor and do not factor in system insecurities (i.e anti-ransomware protocols) and instead prioritize virus’ and malware
Backup and Sync Tools are still very early days and do not support Cloud services
Desktop Client tool feels unfinished ATM
UGREEN UGOS NAS Software Beta Review – Mobile Application
Although I will get onto the PC/Mac desktop user experience in a while, I wanted to start this software review with the mobile application as 1) It will likely be the most frequently used means for new/novice users to interact with the UGREEN NAS, and 2) because it is arguably further along in terms of development and polish than the browser GUI. The mobile application is available for iOS and Android and is genuinely exceptionally well presented. The main application dashboard allows you to manage multiple UGREEN NAS devices on the LAN/Network, or remotely via the UGREEN account relay services. Upon logging in, you are presented with a single mobile dashboard to manage..well… everything. In my testing and evaluation, I only found 2-3 things that are not possible in the mobile app that were possible via the desktop. The UX is smooth, clear and was responsive the entire time. ALL of the testing )(and screenshots below) were conducted with the app connecting with the NAS remotely over 5G/4G SIM (cellular) mobile services and not network/WiFi.
Rather than providing multiple tailored apps for photos, videos, system management, etc, UGREEN have instead opted for a Swiss army knife ‘1 app’ approach. All applications running on the NASync system are accessible and usable via the app (with the exception of the management of the Sync and Backup target tools – more on that later). In most cases the apps run in a tailored GUI (eg the photo apps is more thumbnail-focused with native tools to hand via overlay buttons, whereas config controls are more ‘textual’ and rigid). This also extends to the ‘Control Panel’ of the system, which has practically all system controls to hand and is usable to the same degree at the desktop via a browser. Really impressed with the work that has gone into the design and UX here.
Pretty much all the system information is accessible (supporting copy/paste click tools too) and further live hardware information is readily available (something often undercut or inaccessible in many NAS mobile apps, in efforts to ‘keep it simple’).
Interestingly, the hardware power controls via the mobile app are also pretty extensive. I expected ‘Power On and Off’ and maybe a Wake On LAN option sure, but I was not expecting fan controls, LED controls, scheduled power scheduling customization, drive hibernation controls and system file service actions. These are rarely all available in NAS mobile apps (for fear of overcomplicating mobile tools). It’s ALOT to take in, but overall I think it’s a good thing. Novice users might disagree.
File management services (ie a File/Folder’ explorer) is also built into the app that gives FULL access and control of the files on the NAS. There the basic ‘copy, paste, cut’ options and ‘upload from phone’ options, but it also then expands towards uploading specific file types (unusual), shared folder creation on the fly, changing access rights and permission to existing shared storage areas – it’s a lot of control to include in the swiss army knife single app, when they could have likely got away with a basic file manage option included with the system manager tool. Colour me impressed.
This level of control and management also extends to the main storage manager (i.e Pools, Volumes, etc). You can action complete Storage Pool creation (i.e RAID building), Volume creation, SSD cache options, manage permissions and even action RAID rebuilding when needed. Really impressed with the presentation and depth of control in this mobile tool.
The task manager tool in the mobile GUI is handled like any other application, with its own design and layout, but (much like the desktop experience i will discuss later) lacks historical analytics on the system hardware – something I hope UGREEN resolve later. Media Server services can be managed via the app, as well as accessing and pushing of links/3D barcodes and files to the download manager for HTTP/BT downloads.
The Photos tool is quick slick and responsive but is perhaps still in needs of a little more optimization, as although the thumbnail generation was quick snappy, the layout always felt quite ‘squished’. That said, all the photography options and control of the AI categorization services were present here. The Map view (using scraped metadata from mobile photos) worked great and all facial recognition tags that were actioned on the NAS Desktop GUI were carried over smoothly. As were sharing links that were created, that could be managed and customized with ease too.
Mobile synchronization was 50% good news and 50% bad news. The good news was that photo backups from your phone are smooth and can be tailored quite well to your network/storage needs (even including some useful destination sorting options). However there was NOT an option to arrange scheduled or automatic backups of the REST of my phone storage – just the photos. That is a shame, as I cannot be the only user who would quite like to automatically backup my WHOLE phone storage periodically on a schedule (maybe 1AM whilst I sleep?). Unfortunately, you are currently forced to manually upload files and folders to the File manager application. Hopefully UGREEN will roll out a ‘whole phone storage’ backup option down the line in future updates.
On the whole, I am really impressed with the mobile application for managing your UGREEN NAS and it feels like this has been a priority for the brand in the software development for this soon-to-land-on-kickstarter NAS. Let’s move over to the desktop and go through the system management of your UGREEN NAS on your web browser.
UGREEN UGOS NAS Software Beta Review – Browser GUI Presentation
The UGREEN NAS OS is accessible via the web browser, either over the local area network or remotely via the use of UGREEN’s online services with the use of a free account. This is pretty much the same as other turnkey NAS brands, but we have yet to see how well it will handle multiple users using this service on mass. Neverthless, if you only plan on local network access, this will work fine. The web based GUI (at least, in version 1.0.0.0483 that I used) was very responsive and did not require any internet access.
As you might expect, the user account that you create during initialization can be customized once you login (the super user admin account is disabled by default). The range of customization to the account is a little limited in the beta. You can change your user avatar, change your password, view your activity, check your storage quota and connect it with a UGREEN account. There is a lack of 2-step authentication in the beta (2FA/OTP etc) which I was a little disappointed by, but aside from that, this is all what I would have expected.
Changing the browser GUI is fairly normal and the range of changes (wallpaper, languages, time etc) are present, but that’s about it. Again, all standard stuff that is good to see, but not going to blow you away.
clicking the grid of menu dots at the top right shows you the app control deck that shows the tools and services you have installed. These can also be dragged onto the actual GUI desktop much like you would find on your local OS desktop from Windows, Mac or Chrome. I will add thought that the font of the text does seem quite dated.
Ther is a support option on the desktop and App list that opens up into a dedicated support portal. I tested this with the internet services disconnected and can confirm that all of the ‘App Guide’ options are locally accessible (i.e offline accessible), whereas the Information center requires internet access to open up and get further support.
The search functionality of the App Guide also works fast and it has pretty much everything you would need to get the basics/fundamental assistance you might need on the first phase of owning the device.
Eg, the network settings option below gave a decent amount of advice and information for IPV4/IPV6 gateways. There was certainly something of a conflict in the fonts and presentation again, but this is a beta.
The ‘Contact us’ tab of the support section provided numerous tools for getting in touch with UGREEN. There was the usual contact number, online messaging/IM platform and support portals, but what really stood out was the online remote access support option that could allow UGREEN to access your system for maintenance or support. This is not unusual (lots of NAS brands do it), but I am glad to see it present here and controllable from the user end. When my system was updated between versions, I encounter an issue (related to my system not being on a whitelist of approved beta OS devices) and I used this system to allow UGREEN in. I was able to monitor the access comfortably. I would nevertheless feel better if I knew I could lock this behind a unique 1 use key everytime though.
The main GUI also has a search functionality built into the top bar that was responsive and allowed me to quick search for filesacross the system, as well as utilize the ‘Universal Search’ function to search deeper and use tailored filters.
The Universal search function broke down searches quite well and even provided further image and file information as I searched – something generally not included in search tools at the surface level on a NAS, due to the indexing of the metadata being something of a pain at this level (though widely accessible in a file manager). Overall, I was happy with the zippy responsiveness of the search functionality. It will be interesting to see how much offline AI search functionality could be added here down the line.
UGREEN UGOS NAS Software Beta Review – Storage Manager
The storage manager is very well presented and showed me all the information that I wanted/expected. A graphical display of the populated bays, drive temp, suggestions of further actions I could/should perform and the additional context options were intuitively on the left-hand side.
A nice extra touch that I liked was the fact you can add storage widgets to the primary storage manager page. This means you can add specific monitoring for your needs.
For the more analytically minded, there is a much more text-rich breakdown of the storage in the control panel:
You can break down the storage manager view to the individual disks (which will depend on the UGREEN system being used) and from here you can view drive health (SMART), run performance tests individually, run scheduled checksum, check temps and more.
In a previous version of the UGOS UGREEN NAS software, when I ran the performance test on the Gen 4×4 slots of the DXP4800 Plus, I got quite poor speeds (around 1.5GB/s, instead of the expected 5-6GB/s at the very least). So, I was looking forward to retesting.
I am pleased to confirm that in this newer OS version, the 4×4 slot for this Gen4 NVMe was able to hit a comfortable 5.1GB/s Read or 5.5GB/s Write. Still not the 6GB+ I would have liked to have seen, but I appreciate that they are still optimizing this. Also, I would like to see further clarification on the actual test (block/file size for the test, something a little more analytical). Additionally, despite me running 3-4 different SSD performance tests, the layout of the GUI only allows me to see the first one (with no means to display the results of the later tests). Still, at least there is improvement here.
Alongside drive health and performance tests, there is also an option to directly wipe an HDD or SSD inside the UGREEN NAS. However, there was no clarification on the method/scale of this wipe (eg is this a secure wipe, writing out each block, or a casual format that just deleted the index). It would be nice to know more about the depth of this Data Wiping.
The Storage Management tab showed more information on the individual pools an volumes. I had a RAID 5 and BASIC pool in one UGREEN NAS system and RAID 0 and RAID 1 in another one.
You can choose to use EXT4 or BRTRFS as the file system of choice for the volumes, though there was no support of Write Once, Read Many (WORM) – which in 2024, is a bit of a pain!
There IS however, support of RAID resync priority options and even a Quick Repair option (whereby the system will prioritize only the areas of a disk during a RAID rebuild that would have data, then zero’s out the rest in order to vastly speed up the RAID rebuild of partially full Storage pools).
Creating Storage Pools and volumes feels easy and intuitive. They have kept it simply, which is going to be great for movies (but experts might find it limiting). There is support of the usual RAID configurations of RAID 0, 1, 5, 6 10, but no flexible RAID system (like Synology Hybrid RAID – SHR or TRAID).
You can apply schedule drive health tests (not uncommon on NAS devices).
Additionally, there are options present to control the USB drive via the storage manager to prohibit access generally or completely.
Overall, the storage management is a little sparse BUT it is definitely ease to use, intuitive and provides the majority of base-level functionality a new NAS user is going to need. I am disappointed at the lack of more prosumer options such as WORM (though I will forgive the lack of a flexible RAID system like SHR, as that is not exactly common in the world of NAS anyway). UGREEN are clearly focusing on the fundamentals here (perhaps looking at Synology and DSM for…inspiration?). I hope to see further optimization and explanation around the performance benchmarking tools, but apart from that I am happy. Let’s discuss the object file/folder access in the Web Browser GUI and the quality of the UGREEN File Browser.
UGREEN UGOS NAS Software Beta Review – File Manager
Much like turnkey solutions currently in the market from Synology and QNAP (with DSM and QuTS respectively), the UGREEN NAS software includes a browser-based File Manager. This allows you to see and interact with data on your NAS in a much more native way, as well as take advantage of traditional copy, paste, archive, uncompress and deletion tools. The File Browser also integrates native ‘right click’ context options whilst in use in your web browser. Again, as mentioned earlier, non of this is ‘new’ to the industry, but it is still good that this new NAS software in the market is nailing the fundamentals.
Folders can be created in the file manager that can be standard breadcrumb, personal folders that are related to an individual user, or shared folders that can be used by network-connected client devices or applications. Control and access (i.e Read/Write Rules) can be set to individual users and groups. There was no option to apply any encryption or write once rules to these shared folders however.
The context menus of the file manager also allow users to share files/folders easily, with support of sharing with other UGREEN NAS users or via a unique link. Rules for it’s use (date of expiry, number of access sessions, password protection, etc) can be applied during their creation.
Additionally, files can be directly shared from the Universal Search tool (discussed earlier) with similar share rule controls in place.
The overall/global settings of the file manager are all fairly standard, but more interestingly there are also a few extra options in the management tab. These include controls for your user personal folder, a management portal for existing shared links, a private collection folder option (to add specific files as needed on the fly), recycle bin management (date of true deletion, where it is applicable etc) and more interestingly, a File deduplication option.
The File Deduplication option (unlike backend deduplication which works automatically and, in the case of ZFS, in line) allows you to manually select folder directories and action the system to scan for duplicate files (so, photos, music, docs, etc) and then it will allow you to action space-saving measures. This feature felt a little unfinished and poorly optimized, but does show promise and is definitely positive feature!
I can also confirm that playback of video files, via the File Manager was smooth. It definitely required compression/license support on your respective browser/os, but files played and there was options to downgrade video quality, minimize in the corner of the screen and navigate playback easily. I would still much, MUCH rather a native video playback application (as I assume 3rd party client devices such as Amazon Fire TV, Roku, PS5, etc are going to rely on 3rd party network players), but this is still a positive development. On the other side, no Plex Media Server application in this current version of the beta, and no container application to create a custom deployment. Hopefully, this will be resolved soon.
When it came to checking photo viewing i nthe file manager, I can confirm that it i s supported and a Picture Preview service is included. Later on we will discuss the standalone AI powered photo application.
Unfortunately, audio playback was not possible and any attempts to playback .MP3, .WMA or .WAV all resulted in just a download prompt and no playback i nthe browser. Not a big deal, but without an audio player tool in place, it does make checking/previewing audio data rather clunky.
Copy/Paste/Cut actions on files generate a File Copy task in the notifications panel at the top right of the screen. This is all good and was dynamic/animated, however there was no clear indication that this was taking place (eg the notification appearing upon actioning the copy/paste) and no indication in the file manager. Not a massive deal, but it left me wondering if the action was actually happening. I should not need to actively check the task center to know that my ‘write action’ is occuring.
The File Manager is a robust tool that, although not currently as feature-rich as the one found in QNAP QTS or Synology DSM, it gives you pretty much everything you are going to need for basic/day-to-day file management in the web browser. It definitely still needs tweaks and optimization, but it’s in a very good state currently and even has a few options like manual deduplication and ‘collection options that are being presented uniquely in their platform. Let’s discuss system management via the Control Panel.
UGREEN UGOS NAS Software Beta Review – Control Panel
The control panel is pretty much exactly as you might expect, pretty clear UI and although I would appreciate an ‘advanced’ tab (as compressing all the system controls into 12 icons seems quite strict), it is definitely not an intimidating presentation here. To go through ALL of the settings would effectively quadruple the length of this UGREEN UGOS Beta review, but I will cover elements that stood out for me (both good and bad).
I like that the system is arriving (even in this beta) with a completely customizable and user-friendly scheduled On/Off organizer. Those of you who want to ensure the system is only in operation during peak/necessary periods (for reasons of noise, power consumption or security) will appreciate how fleshed out this section is.
Likewise, the system software already has fan controls in place (I tested on both the DXP4800 PLUS and DXP480T, both responded immediately).
There was also an option to reset all your network connections to default (setting all static IPs, subnets, etc back to dynamic and default), as well as the option to factory reset the system. I think the wording of the later needs to be improved, as it is not hugely clear about the implications of this choice.
Finally, there was the support of LED controls. This is something I hoped for, as the LEDs of the 3.5″ SATA UGREEN models are exceptionally bright (white) and alongside the option to dim them, there was even a scheduled option that allows you to set a plan to lower them during specific periods of the hour (and day/weel). It’s a small option, but I do appreciate it!
Alongside the network management options (that we will cover more later on in the article) there is also established support for bonding/trunking of the ports. Again, not ‘new’, but a welcome addition to this launch beta software.
There are established management and controls for the remote access via the UGREENLink service (As well as creating a dynamic domain name for the system for remote access). I did not explore this during my time with the beta, as I want to hold off till closer to the established product for a more realistic expectations vs experience on this one!
When it comes to terminal/backend access, the option for Telnet was disabled, but the option for SSH was ‘enabled’. I have mixed feelings about this, as although I did use SSH and Putty to access the system to verify the PCI layout and some disk testing for the system reviews, I KNOW it would be much better to have this disabled by default. As this is a Beta software package, there is a good chance that this will be disabled in the full software release (only enabled here for troubleshooting, debugging and maintenance), but nonetheless, I would like to see this ‘off’ by default in the full release.
The system task manager was fairly standard, showing plenty of system service and process information. There was no option to ‘kill/Hibernate’ services (as you might find in your Windows Task Manager), but that is not unusual in NAS software, for fear of corrupting the system services.
The graphical system resource display of the task manager was very detailed, clear and intuitive. It covered pretty much EVERYTHING and was very responsive. My only real complaint here would be that there was no option to record the task manager analytical information. i.e going into it showed you the current system resource use from that moment, nothing from the past. Adding an option to allow the system to maintain a record (even as a check box option, as featured in Synology DSM) would allow much, MUCH better long-term analytical benefits for this 24×7 system.
Regarding software updates, the system has configurable options to allow the system OS updates to be actioned automatically or manually, with the system periodically pinging the UGREEN update server to check it’s status (which can be disabled). I will add that during my early time with the UGREEN DXP4800 PLUS and DXP480T, I had difficulty upgrading my software to the newer version for this beta review and it turned out to be related to my address/serial requiring adding to a white list. I am sure this is not going to be an issue when the software and hardware fully rolls out, but those reading this wondering why their beta software is not showing the same version as them might find this is the issue.
Also, the UGREEN NAS systems arrive with UPS support to allow automatic pinging in the event of a power cut/brown-out and the system safely power itself down safely straight away, or maintain operation for a given period. This is a small thing and relatively common in NAS circles, but nonetheless nice to see in their software out the gate!
As mentioned, I could probably go through everything in the control panel and make this article a few thousand words longer… but I won’t! There are user/group controls, time and language controls (the later of which seemed to still present Chinese text periodically, but this IS a beta) and lots of system information options. Overall, it’s a decent control panel and backend, but maybe adding a few tips/guidance in places and perhaps an Easy/Advanced tab in a ver.2 of the software down the line might be appealing. Let’s discuss system security maintenance.
UGREEN UGOS NAS Software Beta Review – Security
Now, let’s be a bit neutral here for a sec! We are talking about a BETA of the UGREEN NAS software, so I understand that this is an in development product and therefore the potential for vulnerabilities, fixed default credentials and loose ends are going to be high. However, I DO think we need to use this UGOS beta for a good indication of what UGREEN are layout the tracks down for (both good and bad!). The system arrives with a Security Manager tool that allows you to action ad-hoc/scheduled system scanning. This generates logs and also allows you to select actions for files deemed suspicious or compromised.
I will say though, that it wasn’t hugely clear on what exactly was being actioned in this tool. It might well be a question of an ‘in development’ GUI overlaying the tool, but I assumed that a security manager on the UGREEN NAS would work through a list of pre-defined security parameters (eg weak passwords, SSH left enabled, default ports, firewall usage, etc).
This Security Manager seemed to be prioritizing the search for Malware/Exploitative Files/Virus’ etc – which is actually comparatively rare as an attack vector in modern in NAS circles compared to RANSOMWARE attacks – which only require a path INTO the NAS to inject code and get the system to lock up the data, which is then used to blackmail users into exchanging bitcoin for the key. This security manager didn’t give me a vibe that it was addressing this. Still, it IS a beta and I will 100% welcome being corrected on this.
The majority of the File services (except SMB) were disabled by default (and SSH was enabled, but again this might be Beta related).
The system also arrives with Firewall management services (disabled by default, but easy to enable).
I would say though that these controls do need a little more explanation for beginners (I say this to most NAS brands really) as a lot of users will blanketly enable this service, or worse play with their port services, without understanding the significance of the action. This does need a little more tips/explanation I think (there is a single ‘?’ tip, and that’s it).
There is also a log center that keeps track of the activity on the system. It’s all clear, if a little basic and reports can be exported logs from this GUI.
Alternatively, there is a notification configuration in the Log center to ensure that events and alerts are delivered to important system users as needed. The configuration and filtering of this is a bit sparse, but the structure is there to work upwards from.
Network management is also present and alongside the usual traffic controls (i.e MB/s limits to specific physical connections and even user network quota in other sections) are present, there is also fairly standard network configuration options. These include the jumbo frames / MTU, adapting the IP to fixed/dynamic, bonding the connections (mentioned earlier) and prioritizing connections. There is no options for virtual networks and management here (understandably not a priority as the physical connections are only 2x tops and there is no container/VM manager to necessitate this kind of service), and although an earlier version of the beta provided spotty network and SMB services, this has now been resolved in this software version.
The system’s default ports (for both encrypted and non-encrypted non-certificate access) can be adjusted at anytime via the control panel, as well as the option to apply custom certificates when needed too. Standard stuff, but positive to see it here on the outset.
With regard to security, what we find here in the UGOS beta is a lot of the entry-level stuff and fundamental building blocks, but still not quite enough for me to think this beta software is as watertight as TrueNAS or Synology DSM (understandable, given the beta status and maturity). The structure is there, it just needed building on and hopefully, this is what we will see as the software develops towards delivery. The security Manager tool needs to be better displayed, a deeper focus on system integrity checks in these scans, integration of 2FA/OTP services, etc. Until I see these features getting added (alongside assurances that SSH will indeed be ‘off’ be default), I would not be too cosy making this beta software internet-connected. Let’s discuss the individual applications that are included with this Beta of UGREEN UGOS currently.
UGREEN UGOS NAS Software Beta Review – App Center
At the time of writing and in the current beta version, the Application center has approx 15 applications (5-6 of which I would consider base-line / default). I fully expect more to appear when the software is more polished and closer to launch, as well as hopefully support of popular 3rd party applications to be adapted to the UGOS ANS system (Plex, Emby, TailScale, etc), but right now it is a little sparse (understandable for a beta – I KNOW I keep saying that!).
There is also the option to manually install applications, but these still need to be installed in the UGOS format.
Updates to the individual applications can be actioned manually, or set to automatically apply when the system is aware of a patch/update. These do NOT require the system to reboot, but will require the application or service to restart. All perfectly normal in a NAS.
Individual applications are displayed in a familiar format (name, version, description, images, etc) but also have the option to ‘stop’ when needed or restart. Again, all is fairly par of the course for NAS systems in 2024. Additionally, when installing applications to choose which storage volume you want to application to run from. This is less of a concern currently, but if the previously promised/discussed VM/Container tools arrive in time for full OS launch, these will certainly benefit from living on a faster media volume!
The Application center is all pretty much what you would expect. It’s nailed down all the framework and structure, it’s responsive (though you cannot install multiple apps at once, currently it is 1 at a time – optimization needed no doubt) and I cannot really fault the GUI of it. It’s just a little empty right now and until a better arrangement of tools and services are included, I will hold off any further judgement.
UGREEN UGOS NAS Software Beta Review – Multimedia
How the system handles your multimedia is going to be pretty important to a lot of users. In the beta version I was provided with, there was only a small handful of 1st party media applications to use, something that will no doubt change as time goes on (in particular, the support of 3rd party applications, thanks to the Debian base of the operating system). The main media apps that were included in my version of the OS was the Photos application and a DLNA Media Server app.
The Photos application boasts the support of AI recognition (something that is available from several of the established NAS brands and their OS right now), as well as easy file sharing, private/public photography areas, smart filters and metadata scraping for custom album creation. The thumbnail generation was very prompt and I was left impressed by it.
Additionally, you can switch between the full-screen display mode and the folder view at the touch of a button, which is nice. But that brings me to the whole ‘folder limit thing’…
One thing I was less impressed about however, was the fact the photo application requires a fixed directory for it’s media library. So, you currently cannot point the application at any custom folder to crawl for your media, but instead, it needs to be in a specific user folder. This is similar to what you find in the Synology Photos application, and many users (myself included ) weren’t huge fans of it then either!
Now, one of the reasons for this MIGHT be because the Photos application has an impressive range of AI core services available (scene/object recognition, faces, pets, offensive, duplicate and locational data scraping) that I imagine requires a lot of pre-set locations to run at their most efficient/effective.
The facial recognition is a little basic at the moment, but DOES work. It crawled the 5 sample albums that I uploaded quickly and it was roughly as successful as other NAS brand’s efforts in this area.
Merging user’s faces was quick and easy, though I did not find it especially good at searching for group users based on their names (eg text searching for photos with those 2 users tagged via facial recognition), but using the smart filters on the main page, right side, worked fine.
Likewise, the system did a good job of scraping the geolocational data from the photos, and then displaying them in a map format. It was a little temperamental (always starting in China), but you would be surprised how many NAS brands get this map view wrong, or not even provide it at all.
Additionally, the OCR/AI Text crawling that occurred during the indexing periods was very good and any photo that had text was immediately pre-crawled for words that would be displayed when clicking the relevant icon in the preview window.
Not to give the AI/Software too much credit, as a lot of the information is kept in the metadata of the images. Nevertheless, it was good that the system was able to take advantage of this so quickly and factor it into some intelligent searches and categorization. That said, the ‘object recognition was virtually zero and I assume this is something still WiP – annoying, but ok.
The duplication removal tool was also integrated here into the photo applications, as well as the management of the file sharing that you might be actioning. The blurred photo removal tool was a little hit and miss, but then again these 5 albums were already pre-curated and therefore there was;t much smudge/blur photography for it to get its feet into.
Image sharing provided pretty much all the configuration and security precautions we say previously (password, validity period, download #s, etc). There weren’t any restrictions for HTTPS, or encrypted transfers though. There was also an option to restrict to registered NAS system users only.
As mentioned, the only other media application that I was able to see in the beta software I used was the DLNA media server application.
This was super basic and only provided an on/off switch, then the option to choose which directories could be accessible for multimedia sharing on the local area network:
1st party multimedia playback support is probably one of the weakest areas of the UGREEN NAS UGOS software in this beta and I sincerely hope it gets addressed closer to launch. Additionally, the option to conveniently install 3rd party multimedia applications via a verified app center section that includes Plex, Jellyfin, Emby etc would make things significantly better!
UGREEN UGOS NAS Software Beta Review – Backups and Synchronization
Much like the multimedia support of the UGREEN UGOS NAS services, the backup and synchronization tools afforded to the OS are still ‘in progress’ in this beta. There are a few services in place and clear indications of things to come, but its still not a complete backup package yet at this time of writing. The Sync and Backup tool allows backing up of data from 3rd party and UGREEN NAS servers to sync with your NAS over RSync.
This works in either direction of course, but the range of supported targets ends there. There isn’t currently a desktop client backup/sync tool in place (hopefully this is something that might well get integrated into the UGREEN PC Client in time) and supported Sync/Backup platforms still does not include cloud services (Google Drive, DropBox, etc).
There are a few ‘coming soon’ options greyed out and the option to manually select a connected USB drive via the ‘local folder’ option is available,
But it still feels like it needs more time in the oven. There general structure is in place, but the scope of what yo can do with it in the desktop browser GUI is still in its early beta stages clearly.
Backups and Sync jobs DO at least have versioning supported, which does mean that wether you are syncing a local folder or remote system, the roll back option is still available.
Indeed, the system configuration backup is also available, but only the system backend – not the whole system data as an image backup. This configuration backup can be sent to a local folder (inc connected USB) or to your UGREEN account.
The backup and synchronization tools definitely need more time in development and although I am really pleased to see them here, I do think they are a good way away from completion to a stable and satisfactory degree for your 3-2-1 backup routines right now.
UGREEN UGOS NAS Software Beta Review – Desktop Client Tool
At the time of writing this review, UGREEN rolled out a range of client tools for PC, Mac, iOS and Android. Although the Mobile application review and write up is still in progress (but TLDR, it is VERY polished in comparison to the desktop browser GUI), the desktop client tool was available and although it works, the scope of what you can do with it is a little limited. You can use it to scan your local area network for a UGREEN NAS, or enter remote UGREEN account login credentials and sign in.. and.. that’s about it!
The UGREEN NAS Desktop client then opens up a faux browser window (akin to a remote desktop) to view the GUI of the NAS. That is really it. It’s not much different from the browser and is not a big difference in resource consumption on your local system either. I was hoping to see ‘mapping network drive’ options, remote system setting configuration, local folder sync or even a terminal input. But no, just allowing a browserless access portal.
This written review of the UGREEN UGOS NAS software is still very much ‘in progress’ and I will be adding further details later on, as well as detailing the mobile application.
What I liked About the UGREEN UGOS Software Beta
What I did not like about the UGREEN UGOS NAS Software Beta
The Mobile Application is exceptionally good, for an ‘in development’ system
The building blocks for future apps and services are there
All the RAID, Caching, Maintenance and Sharing protocols are in place (BTRFS too)
Storage Manager is intuitive and clear
Very good help/assistance services
Search functionality and File Management tools are smooth, responsive and user-friendly
AI services in photo tools are good and diverse
Quick Repair for on RAID drive blocks is nice extra
The Manual Deduplication tool is also a nice extra touch
System power, controls, schedules and operation management is all very user-friendly
All the system options, UX and placement are exactly where they should be
File Service controls, Firewall Controls and Network management controls are clear and fully featured (for the most part, MTU was fixed)
Lack of 2FA/OTP Authentication
Inconsistencies in fonts and design at points
Lack of WORM and Encryption at key points vs others in the market
A rigid/fixed Photo Album is inflexible
Multimedia applications are few and far between currently
Currently no VM/Container tool
3rd Party OS support invalidates hardware warranty
Further drive performance optimization is needed (getting better with each update, but still not ‘there’ yet)
File transfer notifications not prominent enough
Security Manager priorities are poor and do not factor in system insecurities (i.e anti-ransomware protocols) and instead prioritize virus’ and malware
Backup and Sync Tools are still very early days and do not support Cloud services
Desktop Client tool feels unfinished ATM
Click the Link Below to find out more about the UGREEN NASync NAS Series on the brand’s official Site:
In the meantime, you can use the video below for the FULL software overview of the UGREEN NAS software:
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Jonsbo N4 NAS Case Hardware Review – Technically ‘Jonsbo N2 and a Half’?
I think it would be fair to say that in the world of DIY NAS building, few brands have achieved a similar level of notoriety and acclaim as Jonsbo. This Chinese brand, once non-descript and relatively unknown, promises efficient and cool server enclosures, eventually getting their products front and center in the most prestigious communities for those building their very own server from scratch. At the start of 2024, we saw the release of the Jonsbo N4, a new desktop NAS chassis that seemingly wants to coexist between the profiles of the rest of the devices in their portfolio. Arriving slightly less scalable than that of the N3, yet offering more physical space than that of the N2, the Jonsbo N4 is, however, the first NAS enclosure by the brand to support M-ATX motherboards—an exceptionally long-requested feature! So, is this new Jonsbo enclosure a better purchase for you and your aspiring DIY NAS build? Does it deserve your data?
Jonsbo N4 NAS Case Hardware Review – Quick Conclusion
I like the Jonsbo N4 NAS Case, but there is no denying that for so many reasons the N3 is a superior NAS enclosure. Earlier this year when the N4 was first announced, we made a comparison guide on the N2, N3 and N4 (HERE) and reached the conclusion that the N4 was arguably the most niche unit of the series so far, making us wonder if perhaps Jonsbo had got these numbers in the wrong order! Fast forward to now and when we have spent some time with the N4 case and that opinion has not changed at all! The N4 IS a good NAS case, but in efforts to support MATX motherboard use, strange choices have been made in what to do with the increased dimensions afforded to the system. The arrangement of the SATA storage bays is weirdly inconsistent, the decision to go for 6x 3.5″ and 2x 2.5″ (instead of just going ‘route 1’ and just opt for 8x 8.5″ SATA) is a stance choice in 2024 (as the focus on SSDs rapidly shifts away from 2.5″ to M.2 NVMe, onboard MoBos). The funnelling on cables on the system is very clear, the PCIe card frequency is high and the physical design and aesthetic appeal are better on the N4 than any other Jonsbo NAS case. But the reduced motherboard cavity space and it’s impact on optional rear fans, smaller CPU coolers and half-height PCIe cards is going to be a hurdle for more enterprising users! For under $100 (without delivery!), Jonsbo is still going to be the ‘go-to’ NAS case manufacturer in 2024 onwards, but the Jonsbo N4 is still a little more niche a proposal in terms of its physical appeal to a lot of users. A good DiY NAS Case, but make sure that you look into the N2 and N3 case first, as you might find more to love there!
Model: N4 (Black / White)
Dimensions: 286mm (W) x 300mm (D) x 228mm (H) / Material: 0.7mm Steel + Wood, Weight: 3.75kg
Storage: 6x 3.5″ HDD slots + 2x 2.5″ SSD slots
Motherboard: ITX / Micro-ATX
Ports: 1x Type-C USB, 1x USB 3.0 Type-A
PSU: SFX (up to 125mm in length) / Maximum CPU Cooler Height: ≤70mm
PCI Expansion: x4 , Maximum Graphics Card Length: ≤230mm
Jonsbo N4 NAS Case Hardware Review – Packaging and Shipping Presentation
Arriving in a Jonsbo-branded case, much like other solutions by the brand, the N4 is currently only available on AliExpress. With a sub $100 price tag, it’s the delivery costs of around $40 to $50 that might surprise you. Eventually, this case will no doubt become more widely available across traditional e-commerce outlets, but at launch, this system seems to arrive at a comparative price point to the rest of the Jonsbo NAS enclosure family.
The page pretty much gives you all the information you’re going to need for an exclusively e-shop purchase. And, for something that most would largely assume would arrive in plain brown box packaging, the N4 retail package is actually surprisingly nice and provides a decent amount of detail.
The contents of the Jonsbo N4 retail package are pretty standard. The enclosure is encased in hard black foam, and the accessories are all included in a branded white accessory box. The unit I ordered online was unscathed, despite the shipping container having a few dents.
Emptying out the retail container and shipping box provides us with pretty much everything I expected. There is the unit itself, but also a fold-out A4 installation guide. There are numerous screws and cable ties for use during the installation. And finally, there is the assortment of drive handles and rubber grommets. I will discuss these more later on, but that is pretty much everything you get with this system.
The system is not officially available for purchase pre-populated with a power supply, nor does it arrive with any SATA or Molex power cabling included and pre-attached. This is quite a bare-bones NAS enclosure, and alongside the obvious purchase of a motherboard, CPU, memory, and PSU, etc., don’t forget that you’re almost certainly going to need those SATA fan-out cables and possibly Molex power adapters.
Overall, I’m happy with what I’m getting here, and as long as you know that you’re getting a bare-bones NAS enclosure, there’s nothing to be unsatisfied with here. Let’s discuss the external design of the N4.
Jonsbo N4 NAS Case Hardware Review – Design
The Jonsbo N4 case is approximately the same height as the N2 but distinguishes itself by being the widest NAS enclosure from the brand, largely due to the support for the larger M-ATX motherboard cavity internally. Interestingly, this system manages to be nearly identical to most other eight-bay 3.5-inch SATA NAS cases, while technically being a six-bay case traditionally.
There is ample passive ventilation throughout the entire NAS enclosure. Each side of the casing features a ventilation strip positioned beside the motherboard once installed, and the top panel also has a large ventilated area in the metal top cavity to assist warm air in naturally rising out of the case.
The design also introduces a real wood front panel purely for aesthetic reasons, not unlike the AUDHEID 8-bay case. It is surprisingly high quality, even if it largely offers minimal technical or operational improvement to the enclosure. The N4 is available in both black and white metal enclosure options, and although I have the black version here, I would argue the white version looks quite unique with the wooden panel motif. The wooden panel, situated directly in front of the motherboard internally, should not present any heat concerns due to significant passive ventilation around it and ample pathways for the internal CPU cooler to circulate air throughout the system behind this panel.
The storage area of the N4 is located behind a magnetically attached and ventilated front panel at the base of the system. This panel, easily removable via two finger hooks on either side of the enclosure, reveals the individual SATA storage bays of the N4. This vented and mesh dust-protected front panel is of reasonable quality and addresses the inconvenient access to storage bays seen in previous models from the brand.
Overall, I’m quite pleased with the small aesthetic improvements made in the Jonsbo NAS system over the units that preceded it. Drive bay access has been simplified, the stylistic integration of wood and metal paneling looks appealing, passive ventilation is well-designed and plentiful, and overall, the case feels high quality and not at all cheaply constructed. Let’s discuss the storage potential of the Jonsbo N4, as this has been a topic of heated debate ever since the brand announced this new enclosure.
Jonsbo N4 NAS Case Hardware Review – Storage
Discussing the storage capabilities of the Jonsbo N4 has, in the month since its launch, drawn a lot of debate. The system arrives with two tiers of storage: 3.5-inch SATA media and 2.5-inch SATA media. Unlike previous releases by the brand in this enclosure series, all storage media bays are directly accessible via the front of the casing. The first-generation system was a two-drive system, the N2 was a five 3.5” drive system, and the N3 was an eight-drive system. The N4, however, scales things back and arrives with six 3.5-inch SATA storage media bays.
Alongside these, we find two 2.5-inch SATA drive media bays. With the total storage separated in a grid of 4 + 4, this is a peculiar choice, as the use of 2.5-inch SATA SSDs has notably decreased in recent years. There’s a clear division in most storage circles: 3.5-inch SATA storage is used for low-priced, high-capacity storage, and M.2 NVMe SSD storage is chosen for high performance but low capacity. Given that the majority of modern motherboards these days come with at least one M.2 NVMe slot, traditionally used for an operating system SSD, the necessity of 2.5-inch SATA SSD bays in a 2024 NAS enclosure is up for debate!
The debate regarding the storage bays of the system is further exacerbated when you learn that only four of these bays support hot-swapping. Slots one, two, three, and four are all attached with a SATA/SAS backplane located at the rear of the enclosure.
Whereas, the other two 3.5-inch SATA and two 2.5-inch SATA are just empty physical cavities that will require the user to directly connect SATA cables from the motherboard, as well as introduce individual SATA power for each drive. The convenience of hot swapping without getting too up close and personal with the system components on the fly is a peculiar choice of storage deployment in a system released hot on the heels of the Jonsbo N2 and N3.
With the scale of the system’s physical width increased for its support of M-ITX motherboards, the N4 is similarly sized to the majority of other eight-bay NAS systems in the market. Yet, practically all other eight-bay NAS enclosures opt for traditional SATA trays that directly load onto a single 8-port internal backplane. It is an odd choice by the brand to opt for this style of drive insertion.
This is further exacerbated by Jonsbo’s continued decision to forgo the use of traditional storage media trays and instead opt for rubber handles and individual grommet drive screws for each physical drive. Not only does this mean that the installation of 2.5-inch SATA media in these larger bays requires an additional physical adapter, but the installation of the Jonsbo storage media drives with these handles has always felt clunky and poorly served when drives are being moved in and out of the system.
In Jonsbo’s defense, this approach is somewhat of a house style for the brand in many of their previous releases, and they do reduce operational vibration and noise compared to the insertion of metal trays. However, this decrease in drive vibration is somewhat minimal and arguably even less useful when using larger capacity or enterprise drives that are simply too mechanical and jam-packed with hardware to be suitably muted in operation anyway.
All in all, I find these rubber handles for drives reminiscent of something from the early 2000s of entry-level home server devices and feel completely out of place with the rest of the system’s arguably modern aesthetic.
Jonsbo N4 NAS Case Hardware Review – Internal
The Jonsbo N4 features three removable panels for accessing the bulk of the internal system framework. Additionally, several internal cavities/pathways guide cables between the installed motherboard and individual components. Given the relatively compact framework of the system, efficient cable management is paramount to prevent blocking active airflow. Although a bit of a tight fit, Jonsbo mostly pulls it off, albeit with a few questionable choices along the way.
The single 120mm fan is secured with four screws at each corner, and once removed, it allows for easy maintenance of the active cooling fan.
I find myself missing the dual-fan arrangement featured on the N3 model, especially since, short of a substantial CPU cooler, this is the only fan that can be installed in the system. There are no additional placement holes for optional fans.
The system has a PSU cavity that supports an SFX power supply, up to 125mm in height. An empty space above the PSU area is used for funneling cables from the front panel slots five through eight.
The rear fan area reveals four individual SATA connectors that require funneling additional SATA cables from, via either a fan-out cable or individually, into your chosen motherboard. The backplane is powered by a single Molex female input.
The front-mounted USB Type-A and USB Type-C ports connect to three individual F-panel connector cables that run directly behind the wooden section of the enclosure. The system lacks audio sockets and does not feature LEDs for the individual storage bays, presenting an understated case overall.
Removing the top panel is straightforward, done by unscrewing some screws at the rear of the enclosure. This reveals the space available for installing your ITX or MATX motherboard.
Screw points for mounting your motherboard are clearly identified with the letters M, I, or M/I – the latter indicating a shared screw point for either motherboard installation. The guidance holes for PSU power and SATA cabling are clear; however, it’s highly recommended to route these cables in advance of installing your motherboard as doing so afterward will be challenging.
This brings us to another area of the system that’s somewhat divisive. The height of the motherboard installation cavity is quite low, supporting only low-profile CPU coolers. While there are many impressive half-height CPU coolers available, and modern SOC processors often come with slim 1 to 2cm fan-assisted heatsinks, this limitation is notable.
Users often choose NAS cases that support MATX motherboards for the purpose of using more powerful CPUs, alongside the benefits of larger PCIe slots and more DIMM slots. This all necessitates more cooling, making the N4’s limited capacity for CPU coolers a bit puzzling.
Regarding MATX benefits, the system has slots for up to four individual PCIe cards. Realistically, most users will install one to two double-width cards. The system’s lower motherboard cavity height also means it only supports half-height PCIe cards, which should be fine for network interface cards or compact M.2 NVMe upgrade cards. However, modern graphics cards and larger PCIe upgrade cards will not fit.
Realistically, the majority of users interested in the Jonsbo N4 are likely looking for a system suited to multimedia, low to mid-level VM and container deployment, or simply to enhance their home lab. A smaller segment seeking to expand into AI, high graphical demands, or aggressive VM deployment might find the reduced PCIe card capacity limiting.
Jonsbo N4 NAS Case Hardware Review – Conclusion and Verdict
I like the Jonsbo N4 NAS Case, but there is no denying that for so many reasons the N3 is a superior NAS enclosure. Earlier this year when the N4 was first announced, we made a comparison guide on the N2, N3 and N4 (HERE) and reached the conclusion that the N4 was arguably the most niche unit of the series so far, making us wonder if perhaps Jonsbo had got these numbers in the wrong order! Fast forward to now and when we have spent some time with the N4 case and that opinion has not changed at all! The N4 IS a good NAS case, but in efforts to support MATX motherboard use, strange choices have been made in what to do with the increased dimensions afforded to the system.
The arrangement of the SATA storage bays is weirdly inconsistent, the decision to go for 6x 3.5″ and 2x 2.5″ (instead of just going ‘route 1’ and just opt for 8x 8.5″ SATA) is a stance choice in 2024 (as the focus on SSDs rapidly shifts away from 2.5″ to M.2 NVMe, onboard MoBos). The funnelling on cables on the system is very clear, the PCIe card frequency is high and the physical design and aesthetic appeal are better on the N4 than any other Jonsbo NAS case. But the reduced motherboard cavity space and it’s impact on optional rear fans, smaller CPU coolers and half-height PCIe cards is going to be a hurdle for more enterprising users! For under $100 (without delivery!), Jonsbo are still going to be the ‘go-to’ NAS case manufacturer in 2024 onwards, but the Jonsbo N4 is still a little more niche a proposal in terms of its physical appeal to a lot of users. A good DiY NAS Case, but make sure that you look into the N2 and N3 case first, as you might find more to love there!
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
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We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
Or support us by using our affiliate links on Amazon UK and Amazon US
Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
The UGREEN NAS Drives – Should You Back This Kickstarter?
The UGreen NAS series has recently beenlaunched on Kickstarter, presenting an exciting opportunity for enthusiasts and potential users to engage with what the product promises. However, as with any product, especially those launched via crowdfunding platforms, it’s crucial to approach with a balanced perspective, recognizing both its strengths and potential limitations. In this context, the commentary highlights five appealing aspects of the UGreen NASync series and acknowledges five areas of concern or aspects that might be disappointing to some users. This nuanced approach is essential, especially when considering a product in its crowdfunding stage, distinct from a traditional retail purchase. Crowdfunding offers a unique set of risks and rewards, necessitating a careful approach from backers. For a comprehensive understanding, including detailed insights and analysis, it’s recommended to view the extensive one-hour review on YouTube and read the accompanying article for in-depth coverage of the UGreen NASync DXP4800 PLUS.
UGREEN NASync DXP4800 PLUS NAS Review (Video) – HERE(Written Review)– HERE
UGREEN NASync DXP4800 PLUS NAS Review (Should You Buy Video, Shorter) –HERE
UGREEN UGOS NAS Software Review – (Video) HERE – (Written Review) HERE
Reasons I LIKE the UGREEN NAS Drives
First, let’s discuss the really positive and impressive things about the UGREEN NASync series of devices.
The UGREEN NAS Have GREAT Hardware
You really can’t find fault, especially given the price, with the variety of hardware across the six versions of the UGreen NASync series. From an efficient and affordable N100 processor to a robust Pentium and a 10-core i5, the hardware range is impressive. Additionally, these systems come with 2.5G and 10G network connectivity, and some even offer Thunderbolt connectivity.
It’s the finer details that stand out: 8GB of DDR5 memory across the board, SD card slots in several models, and a compact Gen 4 SSD flash model featuring Wi-Fi 6E. The hardware spectrum UGreen offers in their debut series is truly remarkable.
UGREEN NAS Are Arriving With Good Design and Quality Build
The early prototypes of the DXP 4800 Plus and DXP480T showcase impressive build quality and construction. UGreen is evidently investing significantly in this new branch of their tech portfolio, a fact that is palpable in the devices’ build. With unique branding and a robust, predominantly metal construction, these systems feel sturdy. All internal components, including the motherboard and chip arrangement, are UGreen branded, featuring a custom UGreen kernel for the motherboard BIOS. This attention to detail ensures the system feels far from cheap, marking a strong entry into the NAS world with a product that seems exceptionally established.
The UGREEN Mobile Application is very, VERY Good!
You may have heard various opinions about the UGreen UGOS NAS software, which is currently in beta, coinciding with the launch of its crowdfunding campaign on Kickstarter. While actual product fulfillment might not occur until later in summer 2024, it’s worth delving into the mobile application aspect of their software. UGreen has prioritized the development of their mobile application, making it a comprehensive NAS management tool that stands out in terms of usability. Unlike many NAS software solutions that struggle to adapt desktop functionalities into a mobile format, resulting in a compromised user experience, the UGreen NAS Sync mobile app for Android and iOS is exceptionally well-crafted. It offers extensive control over system features without overwhelming users with complexity. This approach marks a significant departure from merely offering a web portal API in a less reliable mobile app form. UGreen’s investment in developing a potent and user-friendly mobile tool showcases their commitment to enhancing user experience, positioning it highly even when compared to industry leaders like Synology.
UGREEN is an Established Brand, NOT an Unknown or Startup
Unlike many startup and crowdfunded network-attached storage (NAS) solutions I’ve discussed on this channel (check out my history of NAS Kickstarter and Indiegogo articles), UGreen is an established brand in the tech sector. Having been around for nearly 14 years and already known for peripherals, this marks their first foray into network-attached storage. It’s important to recognize that UGreen brings existing brand recognition, a well-developed supply chain, support network, and production experience accustomed to worldwide distribution. A major challenge for many crowdfunded products, not just NAS, is that even great ideas can falter due to production and distribution issues. Having an established brand behind a product can often mitigate these risks, providing a level of assurance seldom seen with traditional indie startups.
The UGREEN NAS Range Are Very Affordable
I’ve already mentioned this, but it’s worth reiterating the exceptionally competitive price point across all six devices in the UGreen NASync portfolio. This pricing strategy is noteworthy both for early crowdfunding backers and for the retail recommended price (RRP) once these devices hit traditional retail channels. The brand’s own website even offers a staggering 40% discount, suggesting these products might be positioned as loss leaders to make a significant impact in the NAS market or that their profit margins are remarkably high. This pricing strategy makes the UGreen NASync series hard to overlook compared to other solutions. While not the cheapest, the pricing is balanced enough to cover production and distribution costs without deterring potential buyers who might consider more established market alternatives.
Things About the UGREEN NAS Drives That I DO NOT Like
While the five positive aspects of the UGreen NAS product are commendable, it’s essential to approach with a balanced view. In the spirit of thorough evaluation, attention must be turned to aspects of the UGreen NAS product that may not meet expectations or could be considered drawbacks. This critical examination helps ensure a well-rounded perspective before making an informed decision about the product.
The UGREEN NAS are ONLY Available in Germany and the United States
Why on earth is this product only being initially provided in Germany and the United States? I can appreciate that it takes a lot of work to provide a product globally at launch, and even the biggest brands in the tech world may, from time to time, stagger their release schedule and geographical release strategy – resulting in different regions getting their products earlier or later than others. However, UGreen already has an established product availability in numerous other regions. Additionally, this is a crowdfunded product, and one could argue that they want to get as many bums on seats as possible! Limiting the scope of availability for this product at launch to just these two regions has definitely annoyed a lot of users in the UK, France, Australia, Canada… the list goes on and on! Additionally, remember that 40% discount I mentioned earlier for the early crowdfunding backers? Imagine hearing good things about a product and finding out you can get it at a comparatively low price compared to established solutions in the market, but then find out that you are living in one of the regions that isn’t supported and when you eventually can get hold of the product, chances are you are getting it much closer to the RRP! How annoying is that! With Germany just a hop, skip, and a jump away from many other neighbouring countries in Europe, this is a bitter pill to swallow!
3rd Party NAS OS Support is COMPLICATED
The installation of third-party operating systems on the UGreen NAS is a complex topic. Recently, a NASCompares Q&A highlighted users’ concerns about the warranty when installing systems like TrueNAS or UnRAID. UGreen initially stated that installing a third-party OS would void the 2-year warranty, frustrating many. However, discussions at UGreen may lead to a policy allowing third-party OS installations under certain conditions without voiding the warranty. Yet, this has not been finalized. Additionally, installing a third-party OS is challenging due to the custom UGreen BIOS, and attempts to install alternative operating systems have faced significant hurdles, including system reboots, suggesting potential hardware or software safeguards against such modifications. This uncertainty and technical complexity have left many users concerned about the feasibility and warranty implications of using third-party operating systems on UGreen’s NAS systems.
26/03/24 – Update on the use of 3rd Party OS’ on UGREEN NAS with hardware, with regard to warranty*: “The Ugreen team confirms that whatever is promised in their warranty policy will not change, which only covers the hardware. They also mention that there is a risk of damage if you install a third-party OS, including data loss and compatibility issues, etc.” – Ugreen Representative, 26/3/24
NOTE – If you want to hear more about how it went installing a 3rd party OS on the UGREEN NASync DXP4800 PLUS NAS, Watch the video HERE, or in the embedded video below (it’s been set to the correct section):
The UGOS UGREEN NAS Software is Still in BETA and Not Finished
I’ve already mentioned this, but it’s worth reiterating. Currently, the UGreen NAS software isn’t ‘finished’. During my one-month review period, UGreen pushed numerous software updates that improved performance and stability. Yet, key software features are missing, such as two-factor authentication, encrypted volumes support, WORM support, container or virtualization apps, and Plex or Emby applications. While the software is still in beta and not officially launching for many months, allowing room for improvements, it’s somewhat frustrating, especially when the mobile app appears polished in contrast to the desktop experience’s inconsistencies.
10GbE Performance was not as great – Subject to Change Later in Development (I Hope)
This is something that will hopefully be addressed as the product undergoes further development through crowdfunding, but it needs highlighting. The prototype I received offered moderate performance over external 10GBE, and while internal performance of the M.2 NVMe drives improved with updates, optimal performance was achieved using SSH rather than native file transmission. Tweaks to enhance network connectivity, like adjusting the jumbo frame/MTU, are unavailable in the current software beta, contributing to an inconsistent experience.
Additionally, power consumption was about 15 to 20% higher than anticipated, a significant figure considering the system’s robust specifications and storage media.
Not Clear WHY UGREEN Opted for Crowdfunding via Kickstarter
This is probably the biggest problem that users have with UGreen and its NAS system being launched the way it is – why on earth is an established brand launching on crowdfunding? Kickstarter is predominantly targeted towards indie startup companies and those that are trying to launch a new product into a market to gauge interest and find an audience. There is an argument that UGreen, an Eastern company who have yet to formally release a network-attached storage solution, could definitely see the benefit in utilizing both the tools and the relative financial safety afforded to crowdfunding to gauge the interest of a product at launch and ensure financial efficiency. However, to use crowdfunding, but also launch six different SKUs, for a brand that’s been in the tech world for more than a decade is super weird! I get it, most of their prior technological experience has been more in accessories and adapters, so there is an argument that they don’t want to risk too much on a new venture. But I personally would have recommended that they launch just two SKUs via traditional retail purchasing, then launch the rest of the series as a phase 2, if interest in the initial two products is good enough. The 4-bay desktop DXP4800 Plus and DXP480T would have made great options as the market is still crying out for solid 4-bay NAS systems and 2023/2024 has already seen several prominent NVMe flash NAS systems arriving for home and prosumer use – the demand is already clearly there!
Conclusion – Should You Buy/Back the UGREEN NAS?
BOTTOM LINE – The UGREEN NASYnc DXP4800 Plus does not feel ‘finished’ yet and still needs more time in the over, but UGREEN have been very clear with me that this product is not intended for release and fulfilment till summer 2024 and improvements, optimization and product completion is still in progress. Judging the UGREEN NAS systems, when what we have is a pre-release and pre-crowdfunding sample, was always going to be tough. The DXP4800 PLUS is a very well put-together NAS solution, arriving with a fantastic launching price point (arguably even at its RRP for the hardware on offer). UGREEN has clearly made efforts here to carve out their own style, adding their own aesthetic to the traditional 4-bay server box design that plagues NAS boxes at this scale. Equally, although they are not the first brand to consider Kickstarter/Crowdfunding for launching a new product in the NAS/personal-cloud sector, this is easily one of the most confident entries I have seen yet. The fact that this system arrives on the market primarily as a crowdfunded solution (though almost certainly, if successful, will roll out at traditional retail) is definitely going to give users some pause for thought. Equally, the UGREEN NAS software, still in beta at the time of writing, although very responsive and nailing down the basics, still feels like it needs more work to compete with the bigger boys at Synology and QNAP. Hardware architecture, scalability, and performance are all pretty impressive, though the performance of the Gen 4×4 M.2 NVMe slots didn’t seem to hit the numbers I was expecting. Perhaps a question of PCIe bottlenecking internally, or a need for further tweaking and optimization as the system continues development. Bottom line, with expected software updates to roll out closer to launch and fulfillment, such as an expanded App center and mobile client, the UGREEN DXP4800 Plus is definitely a device worth keeping an eye on in the growing Turnkey and semi-DIY NAS market. As an alternative to public cloud services, this is a no-brainer and worth the entry price point. As an alternative to established Turnkey NAS Solutions, we will hold off judgment till it is publicly released.
SOFTWARE - 6/10
HARDWARE - 9/10
PERFORMANCE - 6/10
PRICE - 9/10
VALUE - 8/10
7.6
PROS
Exceptional Hardware for the Price 4 HDDs + 2x Gen 4x4 M.2 in 1 box under $400 Good Balanced CPU choice in the Pentium Gold 8505 10GbE and 2.5GbE as standard An SD Card Slot (wielrd rare!) 10/10 Build Quality Great Scalability Fantastic Mobile Application (even vs Synology and QNAP etc) Desktop/Browser GUI shows promise Established Brand entering the NAS Market Not too noisy (comparatively) Very Appealing retail package+accessories
CONS
10GbE Performance was underwhelming Crowdfunding choice is confusing Software (still in Beta) is still far from ready 22/3/24 non-UGREEN PSU is unexpected
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
[contact-form-7]
TRY CHAT Terms and Conditions
If you like this service, please consider supporting us.
We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
Or support us by using our affiliate links on Amazon UK and Amazon US
Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.