Synology DS224+ vs QNAP TS-262 NAS – Which is Better?

Isn’t it great when any facet of the tech industry gives birth to competition! In the early days of any new form of technology, the relative scarcity and newness of anything result in very few options for buyers to get the best value or competitive experience for their money. However, it doesn’t take long before competition emerges, innovation flourishes, and ultimately any different form of new tech becomes a more fleshed-out choice for the buyer. The same has certainly happened in the world of network-attached storage (NAS), and although there are several different brands available in NAS, the two biggest names are quite comfortable: Synology and QNAP. For buyers looking at a compact, fully-featured NAS solution, two of the very best options in 2024 are the Synology DS224+ and the QNAP TS-262. Both of these solutions are targeted at home users who want to be able to do a little bit of everything and although they do have a decent amount of small business potential, they have slightly different attitudes towards what you can get for your money. Although it could be very easy to describe this comparison as hardware versus software, the reality is a little bit more nuanced. But before we go ahead and compare these two current-generation NAS solutions, we need to also highlight what both of these systems have in common. Regardless of whether you choose the DS224+ or TS-262 NAS drive, you are guaranteed the following:

• Both units feature an Intel Celeron processor for a good price vs hardware balance
• Both can Stream and Transcode on the fly (so, live) 1080p HD or 4K media, with superior performance natively and mid-range performance in Plex, as well as both arriving with integrated graphics, so more aggressive graphical manipulation (encode/decode/conversion) is done much more efficiently
• Both the Synology DS224+ and TS-262 NAS support AI-supported photo and ‘thing’ recognition supported to a very high degree from the free branded software included
• For Business users who currently enjoy the use of Google Workspace or Microsoft/Office 365, both of these NAS provide excellent means to backup your mass cloud accounts (as well as natively sync, dupe and configure rules on the fly)
• Both the TS-262 NAS and DS224+ NAS support snapshots, for more incremental and version-protecting failsafe in efforts to protect you from Malware and Ransomware attacks, by allowing multi-versioning storage history to browse through and restore
• Both units are DLNA certified so can be accessed, browsed and played from by popular DLNA devices, such as Amazon Firestick, Alexa, Google Home, Chromecast, DS224+ TV, Bose, Sonos, iPads, etc, as well as connectivity between these platforms with IFTTT
• Both are multi-bay, RAID enabled devices NAS devices that support JBOD, RAID 0 and RAID 1, RAID 5, RAID 6 and RAID 10 (as well as Synology Hybrid RAID too for their Plus series range), though support of storage media on each device does differ significantly in places

• Both devices run on their own proprietary operating system that can be accessed remotely or locally. These include regular updates to the firmware, security patches, applications and more. Ranging from multimedia, home and multi-tiered backup applications, to more business-end tools such as Surveillance software, Virtual Machine deployment and business-class backup and synchronization tools.
• Both the TS-262 and DS224+ use and can be accessed equally by a multitude of mobile applications such as DS File, DS Video, Moments, DS Photo, DSCam and DS Music that are created by and constantly improved by Synology. As well as QFile, QMusic, QuMagie and QManager from QNAP for iOS and Android.
• Both NAS are completely compatible with Windows, Android and Mac systems, as well as acting as a bring between software platforms to share and distribute files for migration and file sync (Synology Drive and QNAP QSync)
• Both units can be used as mail and/or business servers, providing excellent 3rd party CRM and first-party CMS systems. There is the Synology collaboration Suite of applications Chat, Drive, Mail, Calendar, Office and Active Backup Suite. Whereas on QNAP there is the QMail, Hybrid Backup Sync 3, Virtualization station and BoXafe tools
• Both systems support the NVR use with QVR Pro and Surveillance Station applications, support numerous cameras and arrive with at least 2 camera licenses with your purchase (8 Camera Licenses with the QNAP, 2 with the Synology)

Both systems are fully featured examples of what each brand can offer on their own individual server platform. However, you want to know what is different about them and which one best deserves your data!

Synology DS224+ vs QNAP TS-262 NAS – Price and Value

Normally, in these comparisons, I would very quickly highlight that when comparing Synology and QNAP, the latter would be the more affordable choice. It has kind of been that way for a while, but things changed towards the end of 2022 when Synology revamped and reorganized their portfolio. In brief, Synology changed a number of the positions of their solutions while simultaneously removing a few different tiers in a portfolio to change which solutions were covering home, small business, medium business, and large-scale deployments. This meant that some systems had their hardware and their price point realigned up or down to better suit the overall portfolio and choice for buyers, and the result is that the DS224+ surprisingly manages to be the lower price of these two very similar systems in some (not all) locations. The DS224+ arrives at around $350 (give or take currency exchange, tax, and shipping), whereas the TS-262 arrives much closer to the $400 mark and in some regions actually crosses this a little higher too. Part of this raised price on the QNAP TS-262 is because of a change in memory implementation (arriving as a fixed 4GB memory and later changing to 2 SODIMM slots and more flexibility). More affordable examples of the TS-262 are available online (couple below), but typically the price is going to be a pinch higher.

Neither of these prices includes storage media and, depending on the capacity of the drives you are considering in either of these two main NAS systems, that is going to take its toll on your budget. So if the price tag of the system you are buying carries a lot of weight in your decision, the Synology DS224+ is probably going to be a better cost choice for you. However, we do have to factor in that not only is the price difference between these two devices comparatively small in the grand scheme of things, but we also have to think about what we get for our money and ultimately ‘value’! In this context, a NAS can be judged on its value in two very distinct ways: the hardware that you are getting for your money and the inclusive software the system arrives with, and it is in this way that these two NAS systems are remarkably different in terms of their priorities.

Synology DS224+ vs QNAP TS-262 NAS – Hardware and Connections

Very few of my comparisons have displayed two NAS systems that, although at a casual glance are very similar, are so wildly different in the finer details and scalability than these two NAS devices. The Synology DS224+ system is easily the less hardware-rich of the two, heavily relying upon a hardware architecture that feels somewhat dated in comparison to the QNAP TS-262. In Synology’s defense, they have had a lot of time experimenting and testing their software with this particular CPU (the Intel J4125 quad-core Intel Celeron) and clearly know how to make the most out of it within their software in terms of efficiency and capability. Nevertheless, for PC builders, those who understand how hardware innovates over time, and those who are looking for the best value for money in their kit, this Synology CPU choice is pretty underwhelming. Thanks to that portfolio change I mentioned earlier by Synology, the hardware you find in this home user multimedia NAS is actually near enough identical to the 2020 generation prosumer and fully-featured TIA. That would be pretty good if it wasn’t for the fact that the CPU was released in 2019 and that despite this system’s similarity to the 2020 prosumer tier, some scalability options and upgrade options are not available here. The QNAP, by comparison, manages to scale up over the Synology in so many different ways, with a couple of slightly peculiar backsteps along the way. First, let’s look at the arrangement of that hardware side by side:

Synology DS224+ vs QNAP S-262 NAS Hardware Comparison
Synology NAS
Amazon Price:	$305 (09/08/23 – Check Amazon)	$332 (09/08/23 – Check Amazon)
Processor model	Intel Celeron N5105	Intel Celeron J4125 (2019 Gen)
processor architecture	64-bit	64-bit
processor clock	2-core 2.0 (base frequency) / 2.9 (burst frequency) GHz	4-core 2.0 (base frequency) / 2.7 (burst frequency) GHz
Integrated Graphics	Yes (450-800Mhz)	Yes (250-750Mhz)
Hardware encryption engine (AES-NI)	Yes	Yes
system memory	4GB DDR4 non-ECC	2 GB DDR4 non-ECC
Pre-installed memory modules	Yes, Fixed	Yes, Initial 2GB Fixed
Total number of memory slots	0	1
Maximum memory capacity	4GB	6 GB (2 GB + 4 GB)
The maximum number of disk slots for an expansion unit	2x USB 3.2 (Supports 2/4/8 Bay Expansions)	N/A
M.2 drive bay	Yes, x1 (Gen 3×1)	N/A
Compatible Disk Type	3.5″ SATA HDD 2.5″ SATA SSD 2280 M.2 NVMe	3.5″ SATA HDD 2.5″ SATA SSD
Disk hot-plug support*	Yes	Yes

The big hurdle for a lot of users is clearly going to be that CPU choice. Side by side, the quad-core CPU inside the Synology is going to mean more cores for the system to take advantage of over the dual-core inside the QNAP. Potentially, both CPUs feature integrated graphics, which also means that for processes such as transcoding, handling of graphical data, and simple offline conversions, they are going to use fewer system resources to get the job done. But when we take a closer look, we can see that there is a lot more to it. For a start, the N4505 jewel court CPU inside the QNAP is a much newer generation processor and features a slightly higher clock speed too. Despite half the available core numbers, that is going to result in the CPU being noticeably more efficient thanks to modern innovation by Intel in newer refreshes of their processors. The integrated graphics on the N405 CPU are of a higher birth speed, and although the QNAP CPU will lose out on the sheer breadth of processing capabilities being dual-core rather than quad-core, in a home user environment, and unless you are going to push the system hard, you aren’t really going to feel it.

Then there is the memory inside the two NAS systems and a very distinct difference in how either brand deploys their systems. The Synology system arrives with less default memory at 2GB versus 4GB on the QNAP. However, the Synology features an upgradable Sodimm memory slot that allows you to add a further 4GB of memory. The QNAP, on the other hand, features 4GB by default, but that 4GB is soldered internally for reasons of efficiency and cost (in light of continued memory shortages over the last 2 years and rising NAND flash costs), which results in the TS-262 NAS not allowing memory upgrades further. Therefore, you are getting more RAM on the QNAP on day one, but better long-term scalability by around 50% on the Synology. The fact that both systems feature soldered memory by default is super annoying, particularly when you know both of the CPUs can support more memory officially according to Intel, of 8 GB and 16 GB respectively.

From this point, however, in terms of hardware, QNAP absolutely steals the show moving forward! In terms of ports, connectivity, and upgrade options, Synology has clearly taken a very rigid stance on the DS224+ system, and this results in an incredibly low glass ceiling in comparison to the TS-262 NAS and the sheer wealth of ways to upgrade its hardware throughout the system’s lifetime. The most obvious example is in network connectivity and one that more modern network equipment is going to benefit most! The Synology DS224+ arrives with two Ethernet ports, both gigabit in architecture. Synology has come under fairly regular criticism for sticking quite rigidly with 1Gb network ports on the bulk of their systems, only providing improved gigabit connections or 10G on their XS or enterprise-grade systems by default. Although these two Ethernet ports support bonding options such as link aggregation, port trunking, and the more modern and easy-to-set-up SMB multi-channel via Windows, there are going to be a lot of users that are disappointed with gigabit network port when even domestic-class hard drives these days can comfortably provide 160 to 200 megabytes per second performance, and increasingly affordable SATA SSDs double or triple that number. Therefore, an external connection that immediately throttles performance down to 109 megabytes per second per port is going to be disappointing. This is further exacerbated by the fact that there is no means to upgrade the network connectivity on the Synology NAS beyond 1G, with no PCIe upgrade slot or any compatibility or support officially for 2.5G or 5G adapters which are becoming increasingly affordable.

The QNAP TS-262, on the other hand, is a completely different story! Arriving with a single Ethernet port, you may think things have started poorly, but this Ethernet port is 2.5 GB Ethernet (2.5 times that of the Synology) and whether you are running a one gig architecture and/or thinking of upgrading your network equipment, this is going to allow you to have higher performance via the single port than both of the ports on the Synology combined. However, this is further improved when you discover that the QNAP now also supports network adapters as I alluded to earlier, meaning that you can add a $20 2.5G USB upgrade and even a $50 5G upgrade to the system to further upgrade network connectivity and fully capitalize on the increased performance afforded to you via your media inside the system in RAID 0 or RAID 1. In fact, these USB ports get even better when you find out that, unlike the 5GB. USB 3 Gen 1 ports in the Synology, the QNAP features 10G USB 3 Gen 2 ports. These USB ports support vastly more peripheral and accessory devices on the TS-262 than they do on the DS224+, ranging from network upgrades, wireless upgrades, office peripherals, and assignment towards virtual machines for either more utilization. But more importantly, these USB ports support storage expansions from QNAP that allow you to add a further two, four, eight, and sixteen bay expansions (in conjunction with the PCIe slot), which means that you are not limited in the system’s lifetime to just those two bays of storage. Synology, on the other hand, has no expansion support for the DS224+. They do have a couple of expansion devices for desktop use in their portfolio, but they are connected via eSATA and have not added this connection to their DS224+ NAS.

Continuing down the rabbit hole of expansion and scalability, there is the fact that the QNAP NAS has a PCIe upgrade slot. It cannot be understated just how important and useful a lot of users are going to find this upgrade slot; even entry-level home users are going to feel the benefits here. Unsurprisingly, there is no PCIe upgrade slot on the Synology DS224+, but why is it such a big deal that these NAS devices would feature one? Well, much like the previous point I made about default network connectivity on the DS224+ and TS-262, having a PCIe upgrade slot means that you can add even greater network connectivity such as 10 GbE via a one or two-port card! There is also support for SSD storage upgrade cards that allow you to add two more M.2 NVMe SSDs and turn this 2-bay NAS into a 4-bay NAS! Or you can go ahead and get combo cards that have both built into a single card that occupies one slot and gives you a massive storage upgrade and a massive external bandwidth upgrade! There is even support for Wi-Fi 6 upgrade cards, USB port upgrade cards, and a long-ranging list of third-party PCIe cards that can be installed inside this system to improve performance inside and outside! Because of the CPU choice here and efforts to keep things affordable on systems on the scale of the DS224+ and TS-262, the PCIe architecture of this upgrade slot is gen 3 x 2, which does limit the internal bandwidth to 2000 megabytes per second, but nevertheless, having the option of this upgrade on the TS-262 alongside those network USB upgrade choices, when the DS224+ provides neither, is definitely something worthy of note.

However, the upgrades on the QNAP TS-262 do not stop there with this system. Also arriving by default with two times M.2 NVMe SSD base as well. That’s right; you don’t even need to wait to upgrade with a PCIe card, and you can go ahead and utilize M.2 SSDs for caching or as raw storage pools straight away on day one, thanks to the system featuring these by default. Remember earlier when I mentioned that the Synology DS224+ is using hardware architecture in this home-tier solution that three years ago was in the prosumer tier, about certain hardware limiting choices have been made? One of those was the two M.2 NVMe SSD base that previous generations of this device had featured and are notably absent on the Synology DS224+. It’s a real shame that Synology opted to not feature these in this architecture, despite clearly having enough resources here to support it. This is quite a clear choice by the brand to place the system in a very specific area of their portfolio so it does not overlap the next tier, the Synology DS723+.

Finally, there is the fact that the QNAP TS-262, like a number of other different NAS solutions in their portfolio that feature integrated graphics, also arrives with visual output, in this case, an HDMI 2.0 4K 60 frames per second port. This visual output, combined with two dedicated USB 2.0 ports that can be used for low priority peripherals alongside this if you choose, allows you to run a completely parallel (not mirrored!) Software GUI that is dedicated to the HDMI out, called HD station. Well, it should be highlighted that QNAP does not update this service and its applications anywhere near as frequently as it does the other apps in the brand’s portfolio. There is still a good range of services that can be used here that allow you to run a standalone surveillance system with KVM, a direct multimedia center that has direct control via an infrared remote control/Wi-Fi remote via mobile/USB keyboard and mouse, the ability to run a standalone PC via this HDMI, while the system also continues to run the QNAP NAS OS and apps over the network as usual, and a whole bunch of other things. Synology has always been pretty clear about their integration of HDMI out on their systems, largely ignoring it for any system other than a handful of their surveillance systems. This is by no means a killer feature for most users, and I know that the percentage of QNAP NAS owners that actually utilize the HDMI is surprisingly small. But nevertheless, this is just another example of the sheer scope of hardware that has been packed into the QNAP TS-262.

Overall, it should come as absolutely no surprise that in terms of hardware, the QNAP TS-262 absolutely smashes it! Even if the base-level hardware of the Synology had been a more modern generation CPU choice (and we have to at least give them the benefit of the doubt that the system does provide more scalability in terms of memory and is a quad-core CPU too!), the overall standard and modern architecture of the QNAP TS-262 is just impossible to ignore, and you are getting frankly insane value for money in terms of hardware on the TS-262, then you do on the slightly older feeling DS224+ by comparison. However, we can’t just focus on the hardware, as having the best hardware in the world won’t mean anything if you can’t utilize it properly. So let’s start talking about the software that is included with both of these NAS systems to see if this is where Synology can shine.

Synology DS224+ vs QNAP TS-262 NAS – Software and Services

Spoiler alert, Synology is going to win this! If you have been spending even a moderate amount of time looking at either of these brands, you’ll know that where QNAP seemingly hit the accelerator in the hardware department, Synology absolutely dominates in terms of the software! QNAP arrives with QTS 5.1, the latest iteration of their software, and although it does lack some of the smoothness and intuitive nature of the Synology platform (DSM 7.2), it is still a very well-put-together and heavily-featured platform. Here is how they compare:

	QNAP QTS 5.1	Synology DSM 7.2
Browser Support	Supports all Browsers	Supports all Browsers
	Browser File Management	Browser File Management
	Photo/Music/Video Tools	Photo/Music/Video Tools
	Multimedia Console	Synology Drive
	AI Photo Recognition	AI Photo Recognition
	Edge m.2 Coral TPU Support
Storage Services
	SED Drive Support	SED Drive Support
	QTier	Synology Hybrid RAID
	Hybrid Mount	Hybrid Share
	ISCSI Target/LUN	ISCSI Target/LUN
	vJBOD	Volume Encryption
	Snapshots	Snapshots
	SSD Cache (Read/Write/Both)	SSD Cache (Read/Write/Both)
	Cloud Sync / QSync	Cloud Sync
	Drive Failure Predcition & Migration	Fast RAID Rebuild
	RAID Resync control	RAID Resync control
	Secure Erase	Acrtive Backup Suite
	Lots of Expansions (TR/TL)	Hyper Backup
	HBS 3	Synology CMS
	Qfiling and Qsirch	Write Once Read Many
Business Applications
	QVR Pro – 8 Camera Licenses (+USB Camera Support)	Surveillance Station – 2 Camera Licenses
	Virtualization Station	Virtual Machine Manager
	Ubuntu Linux Station 18/20	Docker Support
	Container Station	Active Backup 365 & Workspace
	Hypervisor Protector	Synology Office, Chat, Calendar
	QMailAgent	Synology Mail / MailPlus
	HD Station	Synology C2 and Services
	BoXafe
	Security Councillor	Security Councillor
	Malware Remover	Synology VPN Plus
	McAfee Anti-Virus Scanning	Log and Notification Center
	QVPN	Auto Blocking on SSH, Telnet etc
	Log and Notification Center	256 bit Encryption
	Auto Blocking on SSH, Telnet etc	2 Step Authentication
	256 bit Encryption	Firewall App
	2 Step Authentication	Access Protection and Allow/Deny list
	Firewall App	Synology Secure SignIn
	Access Protection and Allow/Deny list	Synology C2 Password

The TS-262 also supports QNAP’s QTier service, a unique alternative to utilizing faster SSDs as storage pools or for caching. With Q Tier, you can combine your available slower hard drive storage media and faster SSD media into a single storage pool. Upon doing so, over time the system will learn what are the most frequently accessed files, ranging from small metadata and OS files all the way up to larger block data, which is then moved (not copied, as found with caching in smaller files) to the faster storage area. Then over time, as you and your other users use the TS-262, those more frequently accessed files will be retrieved from the faster SSD and create a much more responsive and faster user experience. Combine that with the improvements in the base level, network bandwidth on day one, or via upgrade, and the benefits of QTier in a mixed media storage device are very useful indeed.

We also have to acknowledge that one of these two brands suffered something of a PR disaster back in 2021/2022 when QNAP was one of the brands that was targeted by the Deadbolt ransomware group (alongside Asustor and Terramaster), resulting in more than 3,000 successfully hit devices who suffered targeted data encryption in small or whole system storage extents. The impact of this, combined with QNAP’s handling of the attack and their response to semi-force updates on systems remotely, resulted in a lot of lost face by many in this brand, and they will be carrying the stigma of this event for quite a few years yet. In comparison, Synology, though targeted by the group, were not successfully attacked, and at the time of writing, it appears that no Synology NAS user was ever hit by Deadbolt ransomware. In fact, aside from the Synolocker attack on Synology NAS systems over a decade ago, there has not been any widespread reported successful attack on their platform that comes even slightly close to the Deadbolt attack on QNAP.

To put this into a little bit of perspective, all network-attached storage devices received regular security updates for years, long beyond the hardware warranty of any singular NAS hardware. This is because software development can only ever really be one step ahead of the hackers. A brand releases software, hackers begin to try to find vulnerabilities, and when successful, the software brand releases a firmware update, and the cycle begins again. The majority of software these days is actually built on just a handful of different software architectures such as Linux, which in turn go through the same cycle of update>attack>update as any other software. However, when THEY roll out an update, the software that is built on them needs to customize that firmware update on their platforms, which takes time! Both of these brands, alongside every other reputable software brand that has even a hint of internet/remote access, has their security advisory pages that you can find online, which will detail the number of vulnerabilities that have been highlighted and the progress of their resolution. So, no brand will ever be considered 100% bulletproof from security vulnerabilities, as any piece of software might have a vulnerability that has just simply not been found yet, but there is simply no denying that between these two brands when it comes to security and how they have managed this subject, Synology seemingly has the edge.

If you are still on the fence about whether you should buy the Synology DS224+ or QNAP TS-262, and you intend to spend a decent amount of time with their respective software, then I would strongly recommend that you head to one of the two demo pages below. Both of these allow you to test out and experience the respective NAS software from each of these brands and will give you a good understanding of how each one works, how intuitive or user-friendly they are, and whether either software will provide you the level of reliability, stability, or customization that you are going to need before you purchase either the DS224+ or TS-262 NAS.

Synology Diskstation Manager 7.2 Online Demo – HERE

QNAP QTS 5.1 Online Demo – HERE

Ultimately, much like previously when QNAP was holding court and comfortably winning the hardware comparison of these two NAS devices, in the case of software, Synology absolutely smashes it. It’s not a complete flawless victory, as the QNAP QTS platform does provide a wide range of first-party services, much more customizable and adaptable services, and a wide range of third-party support compared with Synology DSM. But in terms of UX design, smoothness of GUI, long-term security management, and first-party ecosystem services, the Synology DSM platform on the DS224+ comfortably places it ahead. This is as you would expect from a brand that, when purchasing one of their solutions, places the emphasis on the software more than anything else. You can really feel the investment there! If you are in need of further comparison, you can check out my reviews on both DSM and QTS below in the software reviews over on YouTube:

QNAP QTS 5.1 Before You Buy (YouTube)	Synology DSM 7.2 Before You Buy (YouTube)

Synology DS224+ vs QNAP TS-262 NAS – Verdict and Conclusion

It would be so, so easy to simply label this a case of hardware versus software, and indeed there is a ring of truth to that when you look at just how much is packed in with both the DS224+ and TS-262 in terms of priorities from either brand. However, the reality is a little bit more nuanced, as it really will come down to both what the user needs and their level of experience. Though the software on the DS224+ towers over the hardware when you purchase the device, it also needs to be stated that good software can make the most of weaker hardware, and having a system that requires a lower skill level in order to make the most out of it, for some, is going to be worth its waiting gold! You need to think of the Synology NAS systems as something of a complete ecosystem rather than just a data storage solution, providing more applications to replace those third-party alternatives that may exist in your network and create a truly synchronized storage networking communication environment! However, all of that arrives with limitations, with a lower glass ceiling and often with a feeling that the system is being held back intentionally in efforts to maintain that balance in the case of the DS224+. The TS-262, by comparison, gives you more hardware, more bandwidth, greater opportunities to upgrade and scale out your storage, and does so with a software platform that takes off the training wheels. This can lead to inconsistencies, this can lead to a higher learning curve, and ultimately leads to an experience where you may have to spend more time getting the system to wrap around your existing workflow rather than the other way around. This is where the TS-262 excels, as it tries to give you the control to do things your way, but may also hit the odd hurdle when it’s trying to do and be too many things to too many people. If you are looking for a streamlined experience that will hold your hand the whole way, go for the Synology DS224+! If you are looking to take the reins of your hardware, get a system to work the way YOU want it to, and have more opportunities to scale up your network storage in many directions, go for the QNAP TS-262. Both systems excel in what they’re trying to do at this price point, and as long as you know what you want from this system in advance, they will fulfill those needs appropriately!

NAS
Amazon Price:	QNAP TS-262 NAS $305 (21/04/24 – Check Amazon)	Synology DS224+ NAS $335 (21/04/24 – Check Amazon)

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QNAP TS-464 or the Synology DS423+ NAS Drive – Which Should You Buy?

Choosing Between the Synology DS423+ and QNAP TS-464 NAS is more than just about how you are spending your money at checkout! Making a move away from 3rd public cloud storage can be a big, BIG decision for some users. The ‘freemium’ and low cost monthly subscription to the likes of Google Drive and DropBox seems like a drop in the ocean, right up until you realise that over the years you have spent hundreds of pounds and you face the fact that you are going to need to consider moving that data onto something more long term and ‘in house’. For many users, this is their first encounter with two of the bigger brands in the world of NAS, Synology and QNAP and although at a glance they seem to provide the same kind of solution, even a brief second glance reveals that these two brands have very, very different ideas of where you should be spending your money. Synology is the sleek, apple-esc presented solution that promises a smooth and uncomplex experience, with an arguably more rigid and fixed architecture. Whereas QNAP is the more customizable and flexible in its hardware and software, but has a slightly higher learning curve and requires more time to configure perfectly. Both brands provide an excellent range of NAS solutions with each of the solutions in today’s comparison being quite similar in price, but what you are getting for your money, the range of software included, the scope of hardware that is available and how they translate to upgradable and scalability is incredibly different! So, today we are going to compare the Synology DS423+ NAS released in March 2023 (HEAVILY comparable to the 2020 gen DS920+) against the spring 2022 released QNAP TS-464 NAS.

Synology DS423+ vs QNAP TS-464 NAS – Design

The design of the QNAP TS-464 and Synology DS423+ are both very uniform to the brands, utilizing existing designs in their respective Home/Prosumer/SMB ranges. Both are 4-Bay desktop solutions that are designed to be deployed easily and pretty much anywhere. They are largely the same in physical volume, with the Synology DS423+ arriving the tiniest pinch larger, but both systems provide a similar level of storage on their four SATA and 2x NVMe M.2 SSD bays. The Synology has the more traditional shape of the lockable storage media bays being immediately visible, but finish this with an incredibly modernistic shape and matt surface design. The front of the system features a single USB backup port, as well as 5 LEDs for system/drive activity and those two M.2 SSD bays are located on the base of the system. The QNAP TS-464 NAS uses a more glossy and slightly coloured design by comparison (featuring a copper side panel), with the 4 drive bays of the system being covered by a slidable and lockable semi-translucent panel. The QNAP also featured the same LED/USB present, but there are more LEDs on the QNAP and the USB here is both a USB 3.2 Gen 2 Port (10Gb/s) and is accompanied by a one-touch copy button. This is one of the early examples of how things in the NAS market have moved forward in hardware but Synology has instead doubled down on their focus of it’s DSM software platform above all else. The QNAP TS-464 is certainly the more expensive NAS of the two, with the DS423+, despite being newer and having a different position in the brand’s portfolio (see the DS923+ to learn more), but the hardware you are getting for that price tag is notably different and will become a clear divide between these two. Because of the compact design, both systems need to factor in intelligent cooling, as they will likely be in operation 24×7. This is another clear area where the brands have gone in different directions here.

QNAP TS-464 NAS 168mm × 170mm × 226 mm	Synology DS423+ NAS 166 mm x 199 mm x 223 mm

The ventilation on the Synology DS423+ is certainly more visible but in a much more ‘branded’ and slick way. The QNAP TS-464 features no front-facing ventilation, instead using two small areas of ventilation on the sides of the chassis and the base of the TS-464 featuring further ventilation under each of the storage bays. The Synology on the other hand has much more passive airflow, with each of the individual storage bays being surrounded by a slit of ventilation and the side panel of the DS423+ having the Synology logo featured as further ventilation. Higher-end Synology desktop models feature metal mesh panels inside these logos to capture dust, but this is less of a concern in the more compact and discreet DS423+. Overall, I would certainly say that the Synology DS423+ have more visible efforts to maintain system temperature than the QNAP TS-464 (which is a real surprise when you see how the hardware these two systems are sporting compares) but both maintain a good operation temperature.

QNAP TS-464 NAS	Synology DS423+ NAS

When you look at the rear of the TS-464 and DS423+ NAS, you see another big difference in how each system maintains their respective internal temperatures, with the QNAP featuring a single 120mm fan that covers the bulk of the internal hardware airflow path and the Synology featuring two 92mm fans that cover around 70% of the rear of the chassis. Of the two, I would say the QNAP TS-464 is the noisier in operation of the two (when populated with 4x 4TB WD Red HDDs) by the tiniest of margins, but it isn’t really till you entertain the idea of enterprise HDDs or drives larger than 10TB that you need to worry about ambient sound around these two systems. Both the DS423+ and TS-464 can have the rotations per minute (RPM) of their fans changed manually or left on automatic as the system changes the internal cooling to ensure maximum efficiency.

QNAP TS-464 NAS	Synology DS423+ NAS

Overall, the design of the Synology DS423+ is still the better-looking system of the two and although I personally really like the copper and glossy look of the QNAP TS-464 NAS, I know that the bulk of users will want to ‘set up and forget’ their NAS, so these aesthetic design choices are less important to them. Equally, although the QNAP fan has the potential to cool its respective system much more, I think the Synology features a better balance of active airflow and passive ventilation overall. The QNAP still wins pretty big on its inclusion of a USB 3.2 Gen 2 One Touch Copy button enabled port for faster and more manual backup options (as well as still allow automated and connection-triggered backups as the Synology), but overall on points, this round belongs to the Synology DS423+ NAS.

QNAP TS-464 versus Synology DS423+ NAS – Internal Hardware

This is an area where you really see how both brands focus their priorities on the solutions they offer, as well as how the components common to NAS have evolved in the 2 years between their respective releases. The Synology DS423+ arrives with a familiar architecture to it’s predecessor (the DS420+) and is a fairly tried and tested formula by the brand. Synology was the first company to introduce NVMe SSD storage bays into desktop NAS systems around 5 years ago (something that QNAP has only really been catching up on in the last 2 YEARS). Likewise, Synology has made a few very brand-specific decisions in their system architecture that this rather more proprietary brand is often keen to implement. For example, the default DDR4 memory inside (2666Mhz SODIMM) is actually soldered to the main internal board (4x 256MB Modules), with an additional empty memory slot to allow an additional 4GB Synology-branded memory module. As the DS423+ has a CPU that has a maximum 8GB of memory, this is an oddly artificial limitation that results in the DS420+ only allowing 6GB of max memory, an odd move that is perhaps done out of system PCI/Bandwidth, rather than any kind of manufacturer restriction. The QNAP features a newer gen CPU (as you would expect after the later release) and this CPU allows up to 16GB of memory (4GB in the default model) across two upgradable slots. Likewise, returning to those M.2 NVMe slots, both system feature 2 bays that can be used for SSD storage upgrades, although both the DS423+ and TS-464 support SSD caching (when a pool of SSDs is used to speed up data write/read in conjunction with the larger HDD RAID array), Synology ONLY RECENTLY allowed NVMe Storage Pools on their platform, whereas QNAP  has allowed NVMes as standalone storage pools, for app booting, running the OS from and even their own special internal tiering system known as QTier. This is the first of several key differences between the QNAP TS-464 and Synology DS423+ NAS that show the divide in hardware between these units.

Model	QNAP TS-464	Synology DS423+
Price	£559               $650              €675	£508               $549              €569
Storage Media Support	4x SATA, 2x m.2 NVMe 3×1 for Cache/Pools/QTier	4x SATA, 2x NVMe SSD Cache/Pool Bays
CPU Model	Intel N5105/N5095	Intel J4125
CPU Frequency & Cores	Quad-Core 2.0-2.9Ghz	Quad-Core 2.0-2.7Ghz
CPU Benchmark Score	CPU benchmark 4161	CPU benchmark 3006
Memory Default/Max	4-16GB SODIMM DDR4	2-6GB SODIMM DDR4 (4GB onboard)
PSU Power & Design	90W External PSU	100W External PSU
Physical Fans	1x 120m FAN	2x 92m FAN

Of course, the clearest difference that most PC builder-minded people are going to notice is the CPU. NAS systems are designed to be operational for days, weeks, months and even years at a time. Therefore, in order to maintain optimal performance, as well as lower power consumption and lessen the damage that long-term operation can inflict on a processor, the CPUs used in NAS are a great deal more modest. In the case of the Synology DS423+ and QNAP TS-464 NAS, they feature Intel Celeron processors, each featuring an embedded graphics component (allowing graphical operations, multimedia handling and visual data to be handled by a specialized area of the processor), quad-core architecture and a base level clock speed of 2.0Ghz that can be burst (turbo/increased when needed). However, the newer generation N5105/N5095 CPU in the QNAP is able to reach a higher overall clock speed and also is more efficient (i.e uses a little less hardware resources to get a task done than it would take on the J4125 typically, so, therefore, can do more tasks overall when the full CPU power is utilized). Indeed, CPUBenchmark rated the newer CPU 30%+ higher in it’s scoring than the J4125 (again, as you would expect for a CPU released more than a year later by Intel), so this processor means that more can be done on the QNAP (in like for like tasks) and also this CPU allows a greater range of hardware to be built into the system. CPUs are one of the largest quantifying factors of how a NAS is built and this is because they can only handle a certain amount of connected hardware (storage bays, ports, expansion slots, etc) when connected to a larger controller/motherboard. This is commonly referred to as the # of PCI lanes and the chipset used in the build of the system. Because this newer Intel N5105 / N5095 CPU has more lanes to use at once than the J4125, it allows the newer NAS drive to have more hardware.

QNAP TS-464 NAS – Intel N5105/N5095 CPU

Synology DS423+ NAS – Intel J4125 CPU

These additional CPU resources, as well as the increased maximum memory and flexibility of how the M.2 NVMe SSD slots can be used ultimately mean that in terms of internal hardware, the newer released QNAP TS-464 wins over the Synology DS423+ NAS. It is worth remembering that the M.2 NVMe SSD slots on the QNAP TS-464 are PCIe Gen 3 x1 (down to the Celeron CPU still not having anywhere near the scope in it’s flexibility that the likes of an Intel Core, Ryzen or Xeon might have) and will bottleneck at 1,000MB/s, but this is still better than nothing and there is still the lingering question of the Gen 2 slots on the DS423+ being 2×2 or 2×4 – which will potentially limit the M.2 NVMes on the DS423+ further still. So the QNAP still seems to have a better balance of NVMe SSD support in its architecture overall.

Synology DS423+ or QNAP TS-464 NAS – Ports & Connections

Now ports and connections on the Synology DS423+ and QNAP TS-464 NAS is an area that is INCREDIBLY diverse in it’s approach by either brand. Once again, the reasons clearly to do with the CPU choice and position on their respective brand portfolios, but also the brand’s own decisions in build architecture/priorities still massively continue to be a contributing factor here. The Synology DS423+ NAS certainly comes across as the weaker of the two here in its connectivity and although a lot of the QNAP’s advancements in connectivity could be described as ‘future upgrades and simply facilitating extras or addons’, it still manages to provide a greater deal of connectivity to the day 1 user than the Synology system here. The port(s) that almost certainly will be the one that jumps out immediately on each system is the network connections. The DS423+ NAS arrives with 2x 1GbE ports which, although allowing link aggregation to create 2GbE with a smart switch, was still a little underwhelming in 2023 when released and looking increasingly out of step with modern network tech in 2024 (as we had already started seeing 2.5GbE arriving at the same price as 1GbE with a number of client hardware devices in 2020). The newer QNAP TS-464 features 2x 2.5GbE (so 5GbE via link aggregation and a supported switch) which now that some ISPs and budget switch manufacturers are providing affordable 2.5GbE solutions, will be incredibly useful. Then the is the additional PCIe upgrade slot on the QNAP NAS that allows upgrades towards 10GbE, dual-port 10GbE cards and even combo cards to add 10G and further M.2  NVMe bays via a single card. Again, there ARE upgrades and not something in the baseline model, but you can not argue with the future-proofing available here. Additionally, the DS923+ NAS released in December 2022 had the option to upgrade to 10GbE – something hugely absent here in the eyes of many on this 4xSATA and 2xNVMe DS423+ NAS. There is simply no avoiding that the 2023 released DS423+ looks a little dated in 2024, in large part to those 1GbE ports are something of a limiting factor.

Model	QNAP TS-464	Synology DS423+
Network Ports	2x 2.5GbE	2x 1GbE
USB 3.2 Ports	2x USB 3.2 Gen 2 (10Gb)	2x USB 3.2 Gen 1 (5Gb)
USB 2.0 Ports	2x USB 2.0	0
HDMI Ports	1x HDMI 2.0 4K 60FPS	n/a
PCIe Upgrade Slots	PCIe Gen 3×2 Slot (2Gb/s)	n/a

After the network and PCIe differences that favour the TS-464, the distance between the 2023 and 2022 NAS hardware architecture here is further extended. The Synology DS423+ features a further USB 3.2 Gen 1 (5Gb/s) port, but LACKS the option to upgrade it’s storage down the line with an expansion (such as with the eSATA port on the DS920+ and DS923+ NAS supporting the DX517 official expansion). QNAP counters this on the TS-464 with the inclusion of another USB 3.2 Gen 2 (10Gb/s) port, as well as some (obviously less useful) USB 2.0 ports. These USB 2.0 Ports are primarily designed to be used in conjunction with the optional visual output (HDMI 2.0 4k 60FPS) on the QNAP as a KVM (Keyboard, video and mouse) setup with the included parallel HD Station application and its tool. The HDMI and direct interface of the QNAP is still pretty niche as a service on this system, but it has a number of useful multimedia, surveillance and VM utilities that can be quite impressive. Expansions on the TS-464 are more diverse than the 5-Bay DX517 on the DS423+ (which again, is NOT supported anyway), with QNAP offering 2, 4, 6, 8 and 12-Bay expansion chassis (arriving in JBOD or hardware RAID enabled) that connect over USB or an inclusive PCIe card. Overall, it comes as no surprise that in terms of hardware, the QNAP TS-464 still takes the first place, as the Synology DS423+ (like most of the brand’s solutions) is prioritizes the DSM platform and it’s tools/services over the hardware. Let’s discuss the software on each of these brands.

QNAP TS-464 or the Synology DS423+ NAS – Software

When you are choosing to buy a Synology or QNAP NAS, it is always worth bearing in mind that you are not just buying a bunch of hardware, but you are actually getting a fully-featured software solution. Both the Synology DS423+ and QNAP TS-464 arrive with each brand’s premium NAS software and services platform, DSM and QTS respectively. Both of these platforms include a traditional operating system level of accessibility and control, that can be accessed via pretty much any web browser or desktop OS, as well as numerous tailored mobile client applications. The Synology DSM platform is a lot more comparable in design and control with Mac OSX and is by far the more user-friendly option of the two. The QNAP QTS platform is a lot more comparable to Android in its initial GUI and then more like Windows in it’s navigation, arriving as the option with a greater deal of configuration and control, but with a steeper learning curve. Another big difference between QTS and DSM is how they present their services, with QNAP providing a larger degree of support of 3rd party applications (both in the app center and in the configuration of their own range of 1st party applications. Synology DSM on the other hand proves a larger and more impressive range of fist party tools that are designed to replace/improve upon the 3rd party tools you might be using, with many of it’s applications being comparable to top tier 3rd party paid tools in the market (the Synology collaboration suite, the Surveillance Station application and pretty much everything in Synology Drive, just as a start). The QNAP platform also, in it’s efforts to be as widely compatible and configurable as possible, occasionally stems into over-complexity and risks the user tripping over itself as it tries to manage the larger scale of configuration Whereas, although the Synology DSM platform may seem a pinch more closed and fixed, it manages to prevent the users from accidentally ruining their own storage system. Here is a full breakdown of the key applications that are included with the QNAP TS-464 and Synology DS423+, broken down into categories:

	QNAP TS-464	Synology DS423+
Browser Support	Supports all Browsers	Supports all Browsers
	Browser File Management	Browser File Management
	Photo/Music/Video Tools	Photo/Music/Video Tools
	Multimedia Console	Synology Drive
	AI Photo Recognition	AI Photo Recognition
	Edge m.2 Coral TPU Support
Storage Services
	SED Drive Support	SED Drive Support
	QTier	Synology Hybrid RAID
	Hybrid Mount	Hybrid Share
	ISCSI Target/LUN	ISCSI Target/LUN
	vJBOD
	Snapshots	Snapshots
	SSD Cache (Read/Write/Both)	SSD Cache (Read/Write/Both)
	Cloud Sync / QSync	Cloud Sync
	Ex-FAT is Free	Fast RAID Rebuild
	RAID Resync control	RAID Resync control
	Secure Erase	Acrtive Backup Suite
	Lots of Expansions (TR/TL)	Hyper Backup
	HBS 3	Synology CMS
	Qfiling and Qsirch
Business Applications
	QVR Pro – 8 Camera Licenses (+USB Camera Support)	Surveillance Station – 2 Camera Licenses
	Virtualization Station	Virtual Machine Manager
	Ubuntu Linux Station 18/20	Docker Support
	Container Station	Active Backup 365 & Workspace
	Hypervisor Protector	Synology Office, Chat, Calendar
	QMailAgent	Synology Mail / MailPlus
	HD Station	Synology C2 and Services
	BoXafe
	Security Councillor	Security Councillor
	Malware Remover	Synology VPN Plus
	McAfee Anti-Virus Scanning	Log and Notification Center
	QVPN	Auto Blocking on SSH, Telnet etc
	Log and Notification Center	256 bit Encryption
	Auto Blocking on SSH, Telnet etc	2 Step Authentication
	256 bit Encryption	Firewall App
	2 Step Authentication	Access Protection and Allow/Deny list
	Firewall App	Synology Secure SignIn
	Access Protection and Allow/Deny list	Synology C2 Password

As you can see, both NAS brands provide similar levels of software, services and features, but they are presented in very different ways. Once again, I cannot emphasise enough how much more the QNAP platform is configurable but ALSO how it can often give you too much configuration and risk overwhelming less experienced users. The Synology DSM platform, for all its comparative rigidicy, is still overall the better software experience and you definitely see that Software over hardware priority from the brand clearly here. I have made long, LONG reviews on each of the NAS brand’s and their software platforms, which you can watch below for much, much more information on their respective strengths and weaknesses.

QNAP QTS 5.0 Review	Synology DSM 7 Review

Ultimately, it will come as no surprise that Synology come out on top in terms of software compared with the QNAP. That is not to say that the QNAP QTS platform is not good, it really, really is and some of the applications that are included for home and business users are often genuinely impressive, unique and provide facilities to the end-user that are wholly unavailable on any other NAS platform (eg Multimedia Console as a single portal media manager, the 2-3 Click VM storages and repository that are available in Virtualization Station, Linux Station and Container Staton or the QuMagie AI-powered tool that is able to cover a greater range of subjects and categories that any other NAS photo tool out there). However, the QNAP QTS platform is not quite as polished, as user-friendly and as responsive as the Synology DSM platform overall. If you want a better idea how these two NAS software platforms compare directly (i.e face to face), then you can check out my DSM vs QTS video below:

Alternatively, if you are NOT interested in using the software included with your NAS, there is always the option to install TrueNAS – Something that is surprisingly easy on the QNAP NAS (see video below):

QNAP TS-464 or the Synology DS423+ NAS – Conclusion

Ultimately, choosing between the Synology DS423+ and QNAP TS-464 largely comes down to a question of hardware vs software. The QNAP TS-464 is by a long distance the more advanced in hardware in practically every way (thanks of course to the brand’s focus in this direction) which leads to that system having a tremendously large scope in terms of what you can do with it, how far the storage can be expanded and how upgradable the system can be. The QNAP is the better future-proof hardware choice and despite the Synology NAS platform having a stronger software platform, it still has a vast array of software and services available in QTS nonetheless. For those that are hardware-focused or want a NAS to support their existing 3rd party client tools and apps, the QNAP TS-464 is by and larger the better choice. The Synology DS423+ NAS on the other hand, despite its 2-3 year older hardware (already premiered in the 2020 released DS920+) and arguably safer/sensible stance on hardware in general, is still a great NAS that will likely becoming more popular and palatable in the 4-Bay NAS market as the pricing becomes a bit more flexible (as many will still weigh the DS423+ with the older DS920+ that still has stock floating around and opt for the latter). Add to that the core strength and first-party focus of DSM leading to this hardware+software solution providing you with a huge array of polished and premium feeling tools at your disposal. As long as you are happy to do things ‘Synology’s way’ and are looking for an easy to use system that will not tax the end-users brain, you will find Synology the better software choice overall.

QNAP TS-464 NAS – Spring/Summer 2022		Synology DS423+ NAS – Spring 2023
Reasons to Buy it? Better Hardware inside and out More Expansion/Upgrade Options Able to run more simultaneous apps/clients at once Faster USB Ports (10Gb/s) Larger bandwidth PCIe upgrade slot (PCIe 3×2 vs 2×2/2×4) Higher CPU Frequency, Efficiency & Proficiency M.2 SSD Useable Tiered Storage Option		Reasons to Buy it? Much more user-friendly Synology Hybrid RAID for flexibility Overall Better 1st Party Software Better Surveillance Access/Streaming Lower Price Point as it in the SOHO part of Syn’s Portfolio Quieter Operation First Party Accessories (HDD, SSD, Memory, etc) Available
Buy on Amazon	Where to Buy	Buy on Amazon	Where to Buy