Two years after Salesforce launched Agentforce, its partners report growing customer curiosity but no meaningful revenue from the AI platform. Salesforce partners are consulting firms, technology providers, resellers, and implementation specialists that help customers adopt Salesforce products. A TD Cowen survey found that early trials and buying activity have not yet turned Agentforce into a source of partner bookings, challenging Salesforce’s claims that demand is accelerating.

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Microsoft 365 Business Basic, Business Standard, and Business Premium now include an extra 50 GB of primary Exchange Online mailbox storage, raising the supported limit from 50 GB to 100 GB. The primary mailbox is the user's active inbox, calendar, and contacts. Microsoft delivers the increase as a licensing change through a new service plan, a named capability inside the product license, rather than as a new mailbox type. The packaging rollout started in June 2026 and continues through September 2026. You should verify the result per user, because not every mailbox in a tenant receives the extra quota at the same time.

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A newly identified malware family called SynkLoader is being delivered through Microsoft Teams phishing messages that impersonate corporate IT staff. Its most deceptive component displays a fake Windows lock screen to capture passwords, while other modules provide persistence, remote control, network tunneling, and reconnaissance that could support ransomware attacks.

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AI agents are turning the familiar per-user SaaS model into a budgeting and governance problem for IT teams. Non-human identities may outnumber employees by 25 to 50 times, while the software work they perform generates inference, API, tool-call, and automation costs that seat counts cannot measure.

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GitHub Copilot in Slack is now in public preview, letting teams mention `@GitHub` in a channel, thread, or direct message to investigate issues, plan changes, and hand coding tasks to an agent. Copilot works asynchronously in a secure cloud sandbox, then can open a pull request and return a review link to Slack, with Slack Code providing a dedicated workspace for the task.

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Microsoft is rolling out an optional Classic Outlook theme for New Outlook on Windows and Outlook on the web, giving users the familiar appearance of the desktop client without switching applications or changing mailbox data. The setting is off by default for most users, with deployment running through October 2026 and no administrator action required.

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Microsoft is rolling out a redesigned Viva Engage experience with a responsive right-hand panel, simplified navigation, and the retirement of Community Resources and Intelligent Importer. The update is enabled by default across the web and Teams, with no administrator control over the rollout, and Microsoft expects it to reach all users by the end of August 2026.

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Thunderbird will double its release pace in September, switching from monthly updates to a new version every two weeks. Thunderbird 154 is the first interim release after version 153 became the Extended Support Release (ESR), giving administrators and cautious users a slower, year-long support option.

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Slack Code turns AI coding agents into visible collaborators by creating dedicated channels for each development task. Teams can work with Claude Code, Devin, Vercel Agent, or GitHub Copilot without leaving Slack, while non-technical colleagues can follow, pause, or stop the work.

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Windows 11 update KB5121003 is causing Microsoft Teams and New Outlook to fail at launch on some ARM64 PCs, including Surface Laptop 7 and Surface Pro 11 systems. The newly identified AppX dependency failure expands the update’s problems beyond the previously reported inpoutx64.sys compatibility issues, while traditional Win32 applications continue to work.

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Microsoft Purview Data Lifecycle Management is getting a file-level archive action for SharePoint Online and OneDrive for Business. The feature will move inactive files into Microsoft 365 Archive before their retention periods end, reducing active storage use while keeping the content under retention controls; public preview is expected worldwide by mid-September 2026, with general availability targeted by the end of September.

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Salesforce is moving its Headless 360 strategy from promise to deployment with an open-beta MCP Server that lets Agentforce, Claude, ChatGPT, Cursor, Gemini, and Copilot discover business capabilities directly. The company is also making Data 360’s MCP Server generally available, allowing agents to transform data, build models, and activate campaigns while inheriting Salesforce permissions and governance.

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Microsoft Teams is preparing a broad set of meeting and notification upgrades, including a one-step control to pause all alerts, in-meeting security reporting, and organizer transfers for recurring meetings. Microsoft’s roadmap also points to Copilot-generated summaries for missed messages, although that feature is not scheduled until February 2027 and roadmap dates can change.

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