UniFi UNAS Pro First Time Setup Guide – Get It Right First Time
Setting up the UniFi UNAS Pro NAS is a straightforward process that allows you to quickly integrate it into your network. This guide will walk you through the steps to get the device up and running, from physical connections to configuring advanced settings like snapshots and remote backups. Whether you’re using a mobile device or web browser, this guide ensures that your UniFi UNAS Pro NAS is set up for optimal performance and functionality.
Choosing Between Offline (LAN Only) Setup vs Using a UniFi Account
Before proceeding with the setup, you need to decide whether to configure the UniFi UNAS Pro as a completely offline system (local area network only) or as part of the broader UniFi ecosystem using a UniFi account on UI.COM. Each option has its advantages:
Using a UniFi Account (UI.COM Integration):
Setting up the device with a UniFi account gives you access to remote connectivity via UniFi’s relay servers, allowing you to manage the NAS from anywhere with an internet connection. It also provides additional features like NAS-to-cloud backups, access to email notifications, more options for updates, and multi-factor authentication for added security. This option is ideal for users who want to manage their NAS remotely or use advanced cloud backup features.
Offline (LAN Only) Setup:
If you prefer to keep your NAS isolated from the internet and manage everything locally, you can set it up without connecting to UI.COM. This means no remote access or cloud backups, and you will rely solely on the local network for file transfers and management. However, basic features like local file sharing, snapshots, and backups to other networked devices will still work as normal. This option is more suited to users who prioritize data privacy and want to keep the NAS entirely within their local network.
Key Differences:
Remote Connectivity: With a UniFi account, you can access the NAS remotely, manage it over the internet, and sync with cloud services. Offline setup limits access to the local network only.
Backups: UniFi account users can back up data to the cloud, while offline users are limited to local backups.
Security: A UniFi account allows for multi-factor authentication (MFA) and remote monitoring, while offline setups focus on LAN-based security measures.
Update Control: UniFi account users have more control over update schedules and can access release candidates or early access updates. Offline users can only apply stable updates manually.
Now, with this decision in mind, let’s proceed with the setup.
HDDs, SSDs and Storage Installation
Power off the device if it’s on.
Open the storage bays and insert your HDDs or SSDs into the drive slots. Ensure the drives are securely seated in the bays.
Close the drive bays and ensure that they are properly locked.
Network Cable Connections
If you choose to set up with a UniFi account, ensure the Ethernet cable is connected to your router with internet access. This will allow the NAS to communicate with UniFi’s servers and facilitate remote connectivity and cloud services.
If you prefer an offline (LAN only) setup, connect the Ethernet cable to your local router or switch, ensuring the device will remain within the local network without internet access.
Insert one end of the Ethernet cable into the UNAS Pro’s 1GbE or 10GbE port, and the other into your router or switch. This will provide network connectivity for the device.
Ensure that the Ethernet connection is stable, as this will be required for the initial configuration and any subsequent operations.
Power On First Time
Connect the power cable and turn on the device by pressing the power button on your mains power outlet – the system will auto boot.
The front panel’s LED indicators will light up, showing the power and network status.
Wait for the device to complete the boot process.
iOS/Android Mobile Setup
Download and install the UniFi Network app on your mobile device (from the App Store or Google Play).
Open the app and use Bluetooth or Wi-Fi to detect the UniFi UNAS Pro.
Follow the on-screen instructions to adopt the device into your UniFi account.
Set up your device by configuring network details and choosing between local credentials or your UniFi account for admin access.
Once the device is adopted, you can manage it remotely through the UniFi dashboard via UI.COM.
Offline (LAN Only) Setup:
Download the UniFi Network app. Follow the same process to connect via Bluetooth or Wi-Fi, but choose the option for local setup. No internet connection or UI.COM account is needed.
Once configured, the NAS will only be accessible through the local network, and there will be no remote management capabilities.
Web Browser Setup
With UniFi Account (UI.COM):
Open a web browser and go to unifi.ui.com to access the Site Manager.
Log in with your UniFi account to access the UNAS Pro. You will be able to configure cloud backups, updates, and remote management settings.
You can connect directly to the local IP address of the NAS, which can be found in the settings during the mobile setup process. No internet access or UniFi account is required.
You can configure your storage protection and hot spare on the next page
Once logged in, you will have access to the device’s local configuration options. Remote management features and cloud backups will not be available.
Dashboard
Once logged into the web interface, the Dashboard is the main area where you’ll monitor the system’s health, manage storage, view snapshots, and more.
The Dashboard provides key metrics such as storage usage, network performance, and active users.
You can customize the widgets to suit your monitoring preferences.
Adding Users and Connecting Services
With UniFi Account (UI.COM):
Navigate to Settings > Admins & Users to add users. You can invite users via their Ubiquiti account email or create local-only users.
Assign permissions to users, enabling personal or shared drive access as needed.
Connect services such as cloud backups or multi-factor authentication for enhanced security.
Offline (LAN Only) Setup:
You can still add users by creating local-only accounts. These users will not have access to remote services or cloud backups but can access the NAS over the local network.
Creating Shared Drives and Sharing Them
Go to Drive Management from the main settings.
Create Shared Drives for different teams or groups.
Set permissions for each drive (read, write, or admin access).
With UniFi Account (UI.COM):
You can create Share Links that can be shared both internally and externally, including through cloud services.
Offline (LAN Only) Setup:
Share Links will only be available for internal users within the local network, and external sharing is not available without internet access.
Setting Up Snapshots, Locking, and Restoring Them
Navigate to Settings > Snapshots.
Select a Shared Drive and configure the Snapshot Limit and schedule.
Set up a daily or weekly snapshot schedule to protect your data.
Snapshots allow for point-in-time recovery, making it easy to restore lost or corrupted files. Click on the Snapshot icon in a shared drive to view version history and restore files as needed.
Enable Snapshot locking to prevent accidental deletion of important snapshots.
Setting Up Remote/Network/Cloud Backups to UNAS / SMB NAS / Cloud
With UniFi Account (UI.COM):
Go to Settings > Backups. Set up remote backups to another UNAS, cloud server, or remote SMB NAS. The cloud options will be available if you are using a UniFi account.
Offline (LAN Only) Setup:
Remote backups will be limited to local network devices like SMB NAS or another UNAS connected within the same network. No cloud backup services will be available.
Creating Encrypted Drives and Folders
In Drive Management, select the drive or folder you want to encrypt.
Enable encryption and choose a strong password for the encryption key.
Once encrypted, the data stored in this drive will require the encryption password to access, adding an extra layer of security.
Mapping a Network Drive
For Windows:
Open File Explorer and right-click on This PC.
Click Map Network Drive and assign a letter to the drive.
Enter the SMB path (\<UNAS IP address><drive name>) and finish the setup by entering your credentials.
For macOS:
Open Finder and select Connect to Server from the Go menu.
Enter the SMB address (smb://<UNAS IP address>) and choose the drives you want to map.
Managing Updates
With UniFi Account (UI.COM):
Go to Settings > System Updates. Configure automatic updates for the NAS OS or select modular updates for individual apps and services. You can also access early access or release candidate updates via your UniFi account.
Offline (LAN Only) Setup:
Updates will be limited to stable releases only. You will need to manually check for updates and apply them.
Notifications and Alerts Setup
With UniFi Account (UI.COM):
Navigate to Settings > System Log > Push Notifications. Enable email or push notifications to receive alerts on storage issues, backups, user activities, or security events.
Offline (LAN Only) Setup:
Without a UniFi account, notifications will be restricted to local system alerts. Email or external push notifications will not be available.
UniFi UNAS Pro Setup Guide Conclusion
Setting up the UniFi UNAS Pro NAS offers flexibility, whether you’re opting for an offline setup limited to local network use or leveraging the power of the UniFi ecosystem through a UniFi account. By following this guide, you’ll ensure that your UNAS Pro is configured for optimal use, securing your data and enhancing your network’s storage capabilities.
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
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The UniFi UNAS Pro is Ubiquiti’s first serious foray into the NAS market, and it introduces a distinct software platform designed to cater to users already embedded in the UniFi ecosystem. While UniFi is more renowned for its networking hardware and software, the UNAS Pro represents a bold attempt to bring a streamlined, cloud-connected NAS solution that mirrors the simplicity of their existing products. The UNAS Pro offers a single-pane-of-glass interface that simplifies complex NAS management tasks. This makes it particularly attractive to users who may be transitioning from more established brands like Synology or QNAP, but are looking for a solution that integrates easily with their current UniFi products. As we dive deeper into the system, it becomes clear that while it is in its early stages, the software holds promise for both individual users and organizations seeking a hybrid storage and backup solution.
Logging into UniFi UNAS Pro and Remote Access
Accessing the UniFi UNAS Pro can be done through both local network connections and remote access via the UniFi Site Manager. The interface is designed to feel intuitive and familiar to users who have interacted with other UniFi products. For remote access, users can authenticate their credentials through the UniFi Identity application, which enhances security by providing a layer of credential verification and access control.
This ensures that both administrators and regular users can securely log in, regardless of whether they are on the same local network or accessing the NAS from a remote location. One of the most anticipated features is the upcoming SMB mounting tools, which will allow users to mount the drives directly to their local file manager – an extension of the ‘Identity’ application, that will allow for faster and easier local drive mounting. This addition will provide a more seamless experience for local network users, making file management significantly easier.
System Overview: Storage, Temperature, and Resource Utilization
Once logged in, users are presented with a dashboard that provides a comprehensive overview of system resources, storage, and temperature. The software offers real-time data on total storage usage, system temperature, and resource utilization, such as the percentage of CPU and memory currently being used. The NAS is powered by a quad-core ARM-based processor and comes with 8GB of RAM, which provides ample power for handling standard NAS tasks such as backups, file sharing, and even moderate multi-user environments.
While the system temperature is shown, the current version does not yet display individual drive temperatures, although this is expected in future updates. The resource usage breakdown is clear and easy to understand, showing memory consumption, which hovered around 31% in testing. This indicates that the NAS has more than enough headroom for moderate workloads and remains responsive even during peak activity.
Storage Management: Drive Population and RAID Configuration
The storage management tools in the UniFi UNAS Pro are designed to accommodate a variety of setups, making it flexible enough for both beginners and seasoned NAS users. One notable feature is the ability to gradually populate the NAS with drives over time.
This means that users don’t have to fill all the drive bays at once and can expand their storage capacity as needed. New drives are automatically absorbed into the single storage pool, although the current system only supports a single pool, which limits more advanced multi-pool configurations.
The system does support mixed drive configurations, but all drives are classified based on the smallest capacity drive in the array (AKA – you CAN use different drives, but you will lose the extra storage benefits of alternatives such as Synology Hybrid RAID SHR or Terramaster TRAID).
At launch, the system supports RAID 10 for data protection, which offers a good balance between redundancy and performance. However, RAID 6, which provides better redundancy at the cost of performance, is expected to be introduced in future software updates. Users can also configure a hot spare, ensuring that a spare drive is ready to automatically rebuild the array if another drive fails.
Backup Tasks: Setup and Options
UniFi UNAS Pro includes a straightforward and intuitive backup task setup process, allowing users to create both local and remote backups with minimal effort. The software supports backups to other UNAS systems within the same network or linked through the UniFi Site Manager, and it can also integrate with popular cloud storage services like Google Drive.
The backup system is flexible enough to allow users to schedule backups, decide whether to overwrite existing backups, or create entirely new directories for each backup session. However, the software is currently lacking advanced features like automated failure handling, where the system would retry a failed backup or send an alert. This is something that is expected to improve in future software versions. Cloud backup integration is user-friendly, leveraging QR codes for simple account linking, and users have the ability to set detailed rules for backup frequency and data retention.
File Services: SMB, Time Machine, and Connectivity
The file-sharing capabilities of UniFi UNAS Pro are built around widely used protocols such as SMB, which ensures compatibility with Windows environments, and Time Machine, which offers seamless integration with macOS for backups. Users can access their files via local network connections or remotely through a variety of interfaces provided by the system.
The NAS supports both 10G SFP and traditional copper-based Ethernet connections, providing high-speed local access, which is ideal for demanding workflows like video editing or large-scale file transfers.
In addition to these standard file services, the software allows for encrypted drives, which can be locked and unlocked as needed. These encrypted drives provide an extra layer of security, especially for sensitive data, by ensuring that data remains inaccessible during system reboots or maintenance.
User Management: Roles and Permissions
The user management system within the UniFi UNAS Pro software is both flexible and secure, offering administrators the ability to create both local and remote users with varying access levels. Admins can easily create different roles and assign them to users, providing granular control over which storage areas and features each user can access.
For instance, it is possible to create a user with read-only access to specific drives or folders while granting full access to others. Integration with UniFi Identity enables more advanced features, such as role-based access control and multi-factor authentication.
For organizations, this system is invaluable as it allows each user to have a dedicated storage area, with the ability to assign access rights to shared folders. This makes it particularly suitable for businesses where different departments or teams may need different levels of access to shared resources.
Snapshots and Shared Folder Management
Snapshots are a useful feature in the UniFi UNAS Pro software, providing a way to restore previous versions of files or entire folders. However, snapshots are not a true backup solution; they are better described as a tool for turning back time on specific data. One limitation of the snapshot system is that if a snapshot in the middle of a series is deleted, all subsequent snapshots become invalid.
This can create challenges when managing long-term data versions, so careful management of snapshots is essential. Creating and managing shared folders is a straightforward process. Admins can easily set up new shared folders, assign users, and configure storage limits. The system also supports share links, which allow users to share files and folders with external users through expiring links or password-protected URLs. These features are critical for users needing to collaborate or share large amounts of data with others outside their immediate organization.
System Responsiveness and Performance
Despite its relatively simple design, the UniFi UNAS Pro software is responsive and efficient, even under load. During testing, the system remained responsive while accessed remotely over a 100 Mbps connection, which is far from the fastest available bandwidth. This is a testament to the system’s resource management, where memory usage generally remains around 31% of the total 8GB. The software is capable of intelligently managing resources, allowing it to keep performance smooth even during periods of high demand. This level of responsiveness is particularly important for users accessing the system remotely or those relying on it for critical business operations, as it ensures that the system remains functional even when bandwidth is limited.
Settings and System Configuration
The settings and system configuration options within UniFi UNAS Pro are comprehensive, offering everything from backup management to network configuration. One standout feature is the ability to schedule system configuration backups to UniFi’s cloud platform. This ensures that users can quickly restore system settings, user configurations, and shared folder structures in the event of system failure or data loss.
The system also allows for local backups, which can be restored when necessary. Console settings allow users to adjust basic parameters like LED behavior and display options, but more advanced features like hard drive hibernation and scheduled power management are still absent. Future updates are expected to introduce these features, making the system more competitive with established platforms like Synology and QNAP.
Network Configuration and Final Thoughts
The network configuration options in UniFi UNAS Pro are somewhat limited compared to more advanced NAS platforms. While users can adjust settings for individual network ports, features like jumbo frame control and MTU adjustments are currently missing. This may not be a significant issue for most users, but those with more demanding network setups may find these omissions limiting. Overall, UniFi UNAS Pro presents a compelling option for users already invested in the UniFi ecosystem. While it lacks some of the advanced features found in Synology and QNAP systems, it is clear that the platform is evolving rapidly. As Ubiquiti continues to develop the software, users can expect additional functionality, such as container deployment, deeper integration with UniFi Protect, and better file-sharing tools. For those looking for a NAS solution that integrates seamlessly with their UniFi environment, the UNAS Pro is a promising choice with plenty of room for growth.
Feature Comparison Table: UniFi UNAS Pro vs Synology and QNAP
Feature
UniFi UNAS Pro
Synology NAS
QNAP NAS
SMB Support
Yes
Yes
Yes
Time Machine Support
Yes
Yes
Yes
RAID 10
Yes
Yes
Yes
RAID 6
Not yet (coming)
Yes
Yes
Hot Spare Support
Yes
Yes
Yes
Snapshots
Yes
Yes
Yes
Cloud Backup Integration
Yes (Google Drive)
Yes (Google, Dropbox and more)
Yes (Google, Dropbox and more)
Encrypted Drives
Yes
Yes
Yes
User Management
Yes (Basic)
Yes (Advanced)
Yes (Advanced)
Role-Based Access Control (RBAC)
Yes (Basic)
Yes
Yes
Local Sync Client Tools
Not yet
Yes
Yes
iSCSI Support
No
Yes
Yes
NFS Support
Yes (ish), not true iSCSI etc
Yes
Yes
Containers/Docker
No
Yes
Yes
3rd Party Remote Access (e.g., Tailscale)
No
Yes
Yes
Multimedia Tools (e.g., Plex)
No
Yes
Yes
CloudSync
Yes
Yes
Yes
Windows OS Backup
No
Yes (Active Backup)
Yes (NetBak Replicator)
App Store and Plugins
No
Yes
Yes
This table provides a comprehensive comparison of UniFi UNAS Pro’s software features alongside those offered by Synology and QNAP, highlighting where UniFi’s NAS platform currently stands in relation to the competition. The missing features, such as iSCSI, NFS, and containerization, indicate areas for future development.
Why is a UniFi NAS a big deal?
It’s a good question. When it comes to turnkey, ready-to-deploy NAS systems for enthusiasts and businesses, there are already some very well-experienced and established providers in the market. Why is it that Ubiquiti and UniFi think they can bring something new into this already well-fleshed-out solutions game? That single ecosystem advantage. That is pretty much what UniFi is all about. UniFi, as the name suggests, is about the unification of all of the devices in your network, all being managed, controlled, and securely gated by the UniFi network controller. The terminology has changed a few times in recent years, but the end result is the same—having your network equipment, wireless connectivity, surveillance systems, and security all managed within a single one-party ecosystem. With NAS products and private servers growing ever more popular, many long-established UniFi users have had to inject a third-party NAS solution from the likes of Synology or QNAP into this clean ecosystem. This means bringing parallel software UIs and UXs into the equation, as well as increasing the attack surface and vectors that managing multiple security updates across the board can introduce.
Equally, UniFi has an exceptionally well-established history for its network and internet security services, combined with an increasing number of their solutions arriving with storage services in place already. Systems like the UNVR series and the UniFi Dream Machine systems all arrive with SATA storage capabilities included, and some more hands-on users have gone ahead and soft-modded UniFi Protect surveillance systems into having a modicum of NAS ability. It doesn’t take much searching online to see that there has been a demand for a first-party network-attached storage solution by UniFi users for an exceptionally long time. Although they have clearly taken their time on it, is this the NAS system that users have been waiting for?
UniFi UNAS Pro Review – Quick Conclusion
I keep coming back to two words for the UniFi UNAS Pro—fundamentals and consistency. UniFi has clearly focused on making this system a strong addition to their ecosystem, prioritizing the essential storage needs of a NAS. They’ve succeeded in this, but comparisons with long-established competitors are inevitable. While solid, reliable, and stable, the UniFi UNAS Pro will take time to be competitive on the software front. If you’re deeply invested in the UniFi ecosystem, you’ll appreciate its ease of use and integration. However, outside of a UniFi network, it may feel feature-light compared to alternatives. The pricing is competitive for a launch product at $499, and while it’s not the best NAS on the market, it’s the most user-friendly and UniFi-ready. It will likely satisfy many users’ needs. I can certainly see this being integrated into existing UniFi networks as a 2nd stage backup alongside their already existing 3rd party NAS solution, with the potential to graduating to their primary storage as Ubiquiti continue to evolve this platform above and beyond the fundamentals their have nailed down in the UNAS Pro system.
BUILD QUALITY - 10/10
HARDWARE - 7/10
PERFORMANCE - 7/10
PRICE - 9/10
VALUE - 8/10
8.2
PROS
Nails down the fundamentals of NAS Storage very well Easy to use GUI and well suited in the UniFi Ecosystem/UX Complete Offline Use is supported Use of a UI account is NOT compulsory Excellently deployed Snapshot Features 10GbE out-the-box Open HDD Compatibility, but also 1st party options too Backup and Restoration Options Nailed down perfectly Very power efficient and CPU/, Memory utilization rarely high Compact, Quite and well designed chassis The LCD controls are completely \'different level\' compared to other brands in the market Promised competitive pricing FAST deployment (3-5mins tops) Reactive Storage expandability and easy-to-understand storage failover options Mobile app deployment is intuitive/fast Feels stable, secure and reliable at all times Performance is respectable (considering SATA Bay count and CPU) but also sustained performance is very good Single screen dashboard is clear and intuitive Ditto for the native file explorer
CONS
7 Bays is a bit unusual, plus feels like the existing UNVR with different firmware Additional App installation (eg. \'Protect\') not currently supported. So no container support for 3rd party apps Network Controls are limited Works at it\'s best in an existing UniFi managed network, feels a little limited in \'standalone\' Multiple storage pools not supported (nor is RAID 0) Lack of Scheduled On/Off Lack of redundant PSU Only 1 10Gb port and 1x 1GbE, no USBs for expanded storage or an expansion
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.Need Help?
Where possible (and where appropriate) please provide as much information about your requirements, as then I can arrange the best answer and solution to your needs. Do not worry about your e-mail address being required, it will NOT be used in a mailing list and will NOT be used in any way other than to respond to your enquiry.
[contact-form-7]
TRY CHAT Terms and Conditions
If you like this service, please consider supporting us.
We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service checkHEREIf you need to fix or configure a NAS, check FiverHave you thought about helping others with your knowledge? Find Instructions Here
Or support us by using our affiliate links on Amazon UK and Amazon US
Alternatively, why not ask me on the ASK NASCompares forum, by clicking the button below. This is a community hub that serves as a place that I can answer your question, chew the fat, share new release information and even get corrections posted. I will always get around to answering ALL queries, but as a one-man operation, I cannot promise speed! So by sharing your query in the ASK NASCompares section below, you can get a better range of solutions and suggestions, alongside my own.
QNAP vs UniFi NAS: Home and Business NAS Comparison
UPDATE – The UniFi UNAS Pro NAS is now available and can be found HERE
In the realm of Network Attached Storage (NAS), QNAP has long been a dominant player, known for its extensive range of high-performance NAS solutions and rich software ecosystem. On the other hand, UniFi, a well-known brand for networking solutions under Ubiquiti, is a newcomer in the NAS space. With the recent launch of the UniFi UNAS Pro, UniFi is entering the highly competitive NAS market that has been dominated by companies like QNAP for decades. This article takes a close look at the NAS solutions offered by QNAP and UniFi, comparing their hardware, software, security, expandability, and overall value. The aim is to help users decide which NAS system best fits their needs—whether for home use, small business, or enterprise-level data management.
QNAP vs UniFi NAS – Price
When it comes to price, UniFi enters the market with aggressive pricing for its UNAS Pro NAS, while QNAP offers a wide range of models at various price points. The UniFi UNAS Pro is priced at $499, making it a competitive 7-bay rackmount NAS with built-in 10GbE networking. This is a very appealing price point, especially for small businesses or home offices looking to add a NAS to their network. It’s designed to provide a simple, integrated solution for users already invested in the UniFi ecosystem.
QNAP, on the other hand, has a vast portfolio of NAS solutions, ranging from entry-level home models to enterprise-grade systems. The QNAP TS-464, which is similarly priced at around $499, offers a 4-bay desktop NAS with a more powerful Intel Celeron quad-core processor and dual 2.5GbE ports. This model supports PCIe upgrades for additional 10GbE connectivity, providing flexibility in network performance as user needs grow.
QNAP’s rackmount models, such as the TS-832PXU, are more expensive, starting around $800, offering an ARM-based 8-bay NAS with dual 10GbE ports and more enterprise features.
While QNAP’s range offers more flexibility and higher-end options, UniFi’s UNAS Pro delivers a great entry-level NAS with robust networking features at a lower price point. For users who need a simple NAS solution integrated into their existing UniFi network, the UNAS Pro presents a very competitive option.
QNAP vs UniFi NAS – Hardware / Range / Value for Money
QNAP has established itself as a leader in NAS hardware, offering a wide variety of devices that cater to home users, SMBs, and enterprise environments. Their hardware is known for its flexibility and upgradeability, with options for PCIe expansion, SSD caching, and higher-performance processors. UniFi’s UNAS Pro, however, is positioned as an affordable, 7-bay rackmount NAS.
It comes with an ARM Cortex-A57 processor, 8GB DDR4 memory, and 10GbE networking, making it a solid choice for users who need simple storage and fast network access but don’t require extensive hardware expandability. Unfortunately, the RAM is non-upgradable, and there are no PCIe slots for future hardware expansion.
QNAP excels in hardware variety and expandability. The TS-464, for example, comes with an Intel Celeron quad-core processor, 4GB of RAM (expandable to 16GB), and a PCIe slot for adding features like 10GbE, NVMe SSDs, or additional storage controllers. Their rackmount systems, like the TS-832PXU, provide even more bays and include features like redundant power supplies, dual 10GbE ports, and scalable storage. Below is a comparison of key hardware features between the UniFi UNAS Pro and similar QNAP models:
Feature
UniFi UNAS Pro
$499 NAS
QNAP TS-464
$550-599 NAS
QNAP TS-832PXU
SIMILAR HARDWARE NAS
Price
$499
$499
$800
Bays
7 SATA
4 SATA
8 SATA
Processor
ARM Cortex-A57
Intel Celeron J4125
ARM Cortex-A72
Memory
8GB DDR4 (Non-upgradable)
4GB DDR4 (Expandable)
4GB DDR4 (Expandable)
Networking
1x 10GbE, 1x 1GbE
2x 2.5GbE
2x 10GbE, 2x 1GbE
PCIe Expansion
No
Yes
Yes
Redundant Power Supply
No
No
Yes
While UniFi provides a solid and affordable 7-bay NAS with built-in 10GbE, QNAP offers more flexibility with hardware expansion and a broader range of options. For users who need scalable performance, QNAP’s offerings are better suited to handle growing data needs.
QNAP vs UniFi NAS – Software Presentation
The software user experience is a critical factor when comparing NAS systems. UniFi’s UNAS OS is simple and streamlined, focusing on tight integration with the broader UniFi ecosystem. It borrows much of its design from UniFi’s networking interface, offering users a text-heavy, analytical dashboard ideal for those familiar with UniFi’s network products.
QNAP’s QTS (and its ZFS-based variant, QuTS hero) provides a more graphical and feature-rich interface, similar to Synology’s DSM. QTS presents users with a desktop-like environment, with drag-and-drop functionality, customizable icons, and an app-driven design. The interface is user-friendly and highly customizable, making it easy for both novice users and IT professionals to navigate.
UniFi’s software is more minimalist, sticking to core NAS functions with an emphasis on system monitoring and performance analytics. While it works well for network administrators who prefer UniFi’s style, it lacks the richness of QNAP’s QTS, which includes a wide range of built-in applications and customization options.
Feature
UniFi UNAS OS
QNAP QTS
User Interface Style
Text-based, data-centric
Graphical, desktop-like
Customization
Limited
Extensive
Third-Party App Store
No
Yes
Snapshot Interface
Simplified but functional
Advanced, easy-to-use
Multimedia Management
Basic file sharing
Plex, Video Station, Photo Station
QNAP’s QTS is the better option for users looking for a feature-rich, customizable software experience, while UniFi’s UNAS OS provides simplicity and ease of use for those already embedded in the UniFi ecosystem.
QNAP vs UniFi NAS – Security and Access
Both QNAP and UniFi offer strong security features, but their approaches differ based on their respective ecosystems.
QNAP QTS includes comprehensive security features such as two-factor authentication (2FA), SSL certificates, built-in firewall configuration, and advanced ransomware protection. QNAP also supports a variety of third-party security tools and includes IP blocking, VPN integration, and security event monitoring, making it a robust choice for businesses with stringent security needs.
UniFi’s security features are more network-centric, borrowing heavily from the UniFi ecosystem. The UNAS Pro integrates with UniFi’s enterprise-grade networking tools, providing features like IP tracking, network monitoring, and the ability to monitor devices across the entire UniFi infrastructure. However, it is more reliant on UniFi’s own tools and lacks the flexibility of QNAP’s system-level security options.
For businesses already using UniFi networking equipment, the seamless integration of security features across devices may be a major advantage. But QNAP’s more comprehensive NAS-specific security features give it the edge in environments that prioritize data protection at the device level.
QNAP vs UniFi NAS – Software Features
QNAP’s QTS is known for its extensive feature set, providing a wide array of applications for file management, backups, virtualization, and multimedia. QNAP’s built-in app store includes hundreds of apps, including popular third-party solutions like Plex for media streaming, Docker for containerized applications, and Virtualization Station for running virtual machines.
QNAP also excels in providing enterprise features like iSCSI management, snapshot support, hybrid cloud integration, and advanced RAID configurations. Their backup solutions, including Hybrid Backup Sync and Hyper Data Protector, are highly regarded for multi-platform backup support, ensuring data can be securely stored across different locations and devices.
In contrast, UniFi’s UNAS OS focuses on core NAS functions with tight integration into the UniFi ecosystem. While it provides essential file storage, backup scheduling, and snapshot capabilities, it lacks support for more advanced features like Docker or virtual machines.
The UNAS OS doesn’t have a dedicated app store, meaning users are limited to the built-in functions, which may not satisfy power users or businesses looking for extensive features. Whereas QNAP has had a number of years to fully expand their software portfolio.
Key Examples of QNAP’s Advanced Software Features:
Plex: Media server integration for streaming movies, music, and photos to multiple devices.
Docker: Support for containerized applications, allowing users to run isolated apps and services.
Virtualization Station: Enables the creation and management of virtual machines on the NAS.
QVR Pro / QVR Elite: Full-featured NVR solution for video monitoring and security.
To give you some more perspective (and somewhat damningly), her is the full list of modern NAS appliances and uses that you might consider the defacto full list of services that NAS solutions can/do provide in 2024/2025, and how QNAP and UniFi UNAS compare and contrast:
Software / Service
QNAP NAS (QTS)
UniFi UNAS Pro
Operating System
QTS 5.x, QuTS Hero (ZFS-based OS)
UniFi OS (UNAS-specific OS layer)
User Interface
Customizable with advanced dashboard options
Simplified interface, single-pane dashboard, focused on network metrics
Mobile Apps
Qfile, Qmanager, Qvideo, Qmusic, Qphoto, and more
UniFi Mobile App (Drive management, Snapshots, Backups)
Virtualization
Virtualization Station (Supports Windows, Linux, and QTS)
No virtualization support
Container Support
Container Station (Supports Docker and LXC)
No Docker or container support
Surveillance
QVR Pro (8 free camera licenses, additional paid licenses)
No support for UniFi Protect (at launch)
Multimedia Streaming
Plex, QNAP Photos, Video Station, Music Station
No multimedia apps (no Plex or streaming apps support)
RAID Support
RAID 0, 1, 5, 6, 10, RAID50, RAID60, Basic, JBOD
RAID 1, 5, 10 (Native – with RAID 6 coming soon after launch)
Snapshot Support
Yes (QTS with EXT4 and QuTS Hero with ZFS)
Yes (Snapshots with scheduling and backup options)
Cloud Backup
Hybrid Backup Sync (Amazon S3, Google Drive, Dropbox, OneDrive, etc.)
Google Drive (Limited cloud backup options)
Local Backup Solutions
Hybrid Backup Sync, QNAP HBS 3, Snapshot Replica
Local NAS backups supported (NAS to NAS)
File Synchronization
Qsync Central (Supports syncing with Windows, macOS, Android, and iOS)
SMB, basic file synchronization with mobile app
Backup for PCs
NetBak Replicator (For Windows PCs)
Basic backup for Windows, no advanced backup suite
QNAP vs UniFi NAS – Hardware and Storage Expandability
When it comes to hardware and storage expandability, QNAP offers far more flexibility than UniFi. QNAP NAS systems often come with PCIe slots for expanding network connectivity or adding NVMe SSDs for caching. Models like the TS-464 and TS-832PXU support external expansion units, allowing users to add more drive bays as their storage needs grow.
UniFi’s UNAS Pro, on the other hand, is a more fixed solution. With 7 drive bays, it offers a solid starting point for SMBs or home users, but there is no option to add more storage beyond the built-in bays. The UNAS Pro also lacks PCIe slots, meaning users cannot upgrade to faster networking options or add SSD caching for improved performance.
For businesses that expect to scale their storage over time, QNAP’s expandability is a major advantage. Users can add external storage, upgrade to faster networking, or implement SSD caching to improve performance as their data needs increase.
Key Examples of QNAP’s Expandability:
PCIe Slots: For adding 10GbE, 25GbE, 40GbE and 100GbE cards, SSD caching, or additional storage controllers that combine them BOTH!
Expansion Units: Add-on units like the TL and TR Series allow users to easily increase storage capacity.
NVMe SSD Support: Available on many models for high-speed caching, improving read and write speeds.
QNAP vs UniFi NAS – Verdict and Conclusion
Choosing between QNAP and UniFi NAS systems depends largely on your specific requirements and whether you’re looking for a versatile, expandable solution or a streamlined, network-centric device. QNAP is the go-to choice for users who need flexibility and advanced features, offering a comprehensive ecosystem of software solutions, virtualization, and scalability through PCIe slots, NVMe caching, and external storage expansion units. Its rich app store and high-end features like Docker, Virtualization Station, and support for complex storage configurations make it a strong contender for businesses, creative professionals, and power users who require robust performance and the ability to scale as their needs grow.
On the other hand, UniFi’s UNAS Pro is designed for simplicity and tight integration within the existing UniFi network infrastructure. With a focus on ease of use, basic NAS functions, and seamless deployment, it’s an appealing option for small businesses or home users already invested in the UniFi ecosystem. While it lacks the depth of features seen in QNAP, such as virtualization, multimedia management, and extensive software tools, UniFi’s UNAS Pro excels in providing network-level security, easy file management, and hassle-free backups, particularly for those who value remote access and centralized control over their network and NAS devices. Its built-in 10GbE networking capabilities also make it an affordable choice for users seeking faster connectivity without the need for additional expansions.
Ultimately, QNAP is ideal for users who prioritize feature-rich software, extensive hardware expandability, and the ability to run advanced applications. Its higher cost is justified by its robust capabilities and long-term flexibility. However, if your focus is on network integration, simplicity, and affordability, UniFi’s UNAS Pro offers a practical, budget-friendly solution that fits seamlessly into the broader UniFi environment. Both platforms offer distinct advantages, but the decision will come down to whether you need a powerful, scalable NAS or a simple, well-integrated storage system.
Feature
QNAP Pros
UniFi Pros
QNAP Cons
UniFi Cons
Software Features
Extensive app store, Docker, VM support
Seamless integration with UniFi ecosystem
Higher cost for advanced models
Limited software features
Hardware Expandability
PCIe slots, NVMe caching, external expansion
Compact design, built-in 10GbE
Expandable hardware can drive up costs
No SSD caching or PCIe slots
Multimedia Management
Plex, Video Station, and Photo Station
Simple file sharing with Drive
Removal of Video Station in some models
Lacks dedicated multimedia management
Backup Solutions
Hybrid Backup Sync, Hyper Data Protector
Basic cloud backups via Google Drive
Some apps feel dated compared to competitors
Lacks advanced backup features
Virtualization Support
Docker and Virtualization Station
Tight integration with UniFi Controller
Not all models support high-end VM needs
No Docker or virtualization support
Security Features
Comprehensive NAS-specific security tools
Strong network-level security integration
Advanced security might be overkill for small users
Fewer security options for the NAS itself
Storage Management
QTS/QuTS hybrid RAID, multiple storage pools
Simple and easy-to-use snapshot management
Can be more complex to set up advanced storage features
Fixed hardware, no expandability beyond 7 bays
Price Flexibility
Broad range of NAS models at different prices
Affordable NAS with solid networking
Higher initial cost for advanced models
No pricing flexibility with limited hardware options
Complexity
Powerful features but requires a steeper learning curve
Simple, basic setup for UniFi ecosystem
Can be more complex for less experienced users
Basic compared to competitors
Software Maturity
Mature software with a wide range of features
Simple, early-stage OS but integrated well
Some apps feel outdated compared to competitors
Early-stage OS with fewer features
NAS-Specific Security
Advanced security features for robust data protection
Strong network-level security integration
Might be too complex for smaller setups
Fewer NAS-specific security tools
Setup Complexity
Can be complex to set up advanced features
Easy to set up, integrates well with UniFi devices
Requires technical expertise for full feature implementation
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In the world of Network Attached Storage (NAS), Synology has been a dominant player for over two decades, recognized for its extensive range of products, robust features, and seamless user experience. UniFi, by contrast, is a newcomer in the NAS market, having built a reputation for excellence in networking solutions under the umbrella of Ubiquiti. With the recent release of the UniFi UNAS Pro, the company is entering a highly competitive space dominated by established NAS providers like Synology. This article takes an in-depth look at both Synology’s NAS solutions and UniFi’s first NAS system. It compares the two across key aspects such as price, hardware, software, expandability, and company history, offering insights for both casual users and IT professionals considering which NAS system is right for them.
UniFi UNAS Pro vs Synology NAS – Price
When it comes to pricing, Synology and UniFi are positioned at different ends of the spectrum, catering to a wide variety of users with different needs and budgets.
UniFi‘s UNAS Pro, priced at $499, offers a 7-bay rackmount NAS with 10GbE networking capabilities, making it a highly competitive option, particularly for users already embedded in the UniFi ecosystem. This pricing is aggressive for a rackmount system, as most NAS systems with similar features are priced higher. The UNAS Pro is designed to offer an affordable entry point into the world of NAS for small businesses, IT enthusiasts, or existing UniFi users looking to expand their infrastructure with file storage.
By comparison, Synology offers a wide range of NAS devices, starting with affordable 2-bay home systems and scaling up to high-end rackmount systems designed for large enterprises. For example, the Synology DS923+, which retails around $499, provides a 4-bay desktop solution with expandable 10GbE support and an x86 processor, giving it a slight edge in performance over the UNAS Pro for the same price. However, Synology’s rackmount offerings, such as the RS422+, start at $599 for a 4-bay system, and prices quickly rise for larger models with more features and higher-end hardware.
The price difference between these two brands becomes more apparent as you explore Synology’s higher-end options. Their enterprise-grade NAS systems with features like redundant power supplies, dual controllers, and PCIe expansion slots can cost well over $1,000, whereas UniFi’s UNAS Pro remains a single, relatively fixed offering at the lower end of the price range.
In terms of long-term value, UniFi clearly offers a more affordable entry into the NAS market, particularly for users who already use UniFi’s networking products. However, Synology provides a much broader pricing structure, with options that allow users to scale up based on their growing needs—whether for home, SMB, or enterprise use.
Synology vs UniFi NAS – Hardware / Range / Value for Money
The hardware offered by both Synology and UniFi reflects their differing approaches to the NAS market. UniFi’s UNAS Pro is positioned as an affordable 7-bay rackmount solution, with a focus on simplicity and integration into the broader UniFi ecosystem. The UNAS Pro features a quad-core ARM Cortex-A57 processor, 8GB DDR4 memory, and a 10GbE port with an additional 1GbE port. Its hardware is designed to deliver adequate performance for tasks like file storage, backups, and basic networking, but it lacks advanced features like NVMe SSD support or expandable RAM. This makes it a good fit for users who want reliable storage without the need for heavy processing power or extensive scalability.
Synology, on the other hand, offers an extensive range of hardware, from small 2-bay models for personal use to enterprise-grade solutions. Synology’s systems often feature Intel or AMD processors, expandable RAM, and support for NVMe SSD caching. For example, the Synology DS923+ comes with an AMD Ryzen R1600 processor, expandable RAM, and optional 10GbE support, making it more powerful and flexible than the UNAS Pro for users needing higher performance. Additionally, Synology’s rackmount models like the RS422+ offer robust hardware for business environments, with support for redundant power supplies and PCIe slots for expansion.
Where Synology truly shines is in the variety of hardware it offers, allowing users to select devices that suit their exact needs, whether it’s a small 2-bay NAS for personal backups or a large-scale rackmount NAS for a data-heavy business. Synology’s hardware flexibility ensures that users can start small and scale up over time, adding more storage, faster networking, or additional computing power as needed. The comparison below highlights the differences in hardware between UniFi and 1 Synology NAS at a similar price point (DS923+), and another that is similar in hardware (RS422+:
Feature
UniFi UNAS Pro
Synology DS923+
Synology RS422+
Price
$499
$500-550
$599-699
Bays
7 SATA
4 SATA
4 SATA
Processor
ARM Cortex-A57, Quad-core, 1.7GHz
AMD Ryzen R1600, Dual-core
AMD Ryzen R1600, Dual-core
Memory
8GB DDR4 (Non-upgradable)
4GB DDR4 (Expandable to 32GB)
2GB DDR4 (Expandable to 32GB)
Networking
1x 10GbE, 1x 1GbE
4x 1GbE (Upgradeable to 10GbE)
4x 1GbE
Redundant Power Supply
No
No
No
NVMe Support
No
Yes (for SSD cache)
Yes (for SSD cache)
Verdict on Hardware: While the UNAS Pro provides excellent value for its price, especially with its 7-bay capacity, Synology offers a broader and more flexible range of hardware options. Synology’s systems are better suited for users who need scalability, processing power, and more advanced features like NVMe SSD caching and expandable RAM.
UniFi NAS vs Synolgoy NAS – Software Presentation
The software interface of a NAS system is crucial to its usability, and here, the differences between Synology and UniFi are stark. Synology’s DiskStation Manager (DSM) is known for its user-friendly, graphical interface that feels similar to using a desktop operating system. DSM provides users with a desktop-like environment, complete with drag-and-drop functionality, customizable wallpapers, and a taskbar for quick access to applications. This layout makes it easy for both novice and experienced users to navigate the system, install applications, manage files, and perform backups. The interface is intuitive, with large icons and a clean, modern design that encourages exploration and productivity.
In contrast, UniFi’s UNAS OS is designed with a more text-based, data-centric approach. Borrowing from UniFi’s successful networking interfaces, the UNAS OS focuses heavily on analytics and system monitoring, making it ideal for users already familiar with UniFi’s ecosystem. The interface provides detailed insights into system performance, file transfer speeds, and network activity, which are displayed in simple, granular dashboards. While it may not have the graphical polish of Synology’s DSM, the UNAS OS excels in presenting network data and providing tools for IT administrators who prioritize system efficiency over aesthetics.
UniFi’s single-pane design keeps all relevant information within reach, but it lacks the app-based approach that Synology users are accustomed to. Synology’s DSM, on the other hand, organizes features into discrete applications, making it easy to jump between tasks like file management, backup scheduling, and multimedia streaming. Below is a table that summarizes the key differences in software presentation between UniFi and Synology at a glance (bigger chart soon, don’t worry!):
Feature
UNAS OS
DSM 7.2
User Interface Style
Text-based, network analytics
Desktop-like, graphical interface
Customization
Minimal
Quite customizable (wallpaper, layout, shortcuts)
Mobile App Support
Limited
Extensive
Third-Party App Store
No
Yes (Synology Package Center)
Storage Interface
Simplified, easy to use
Comparatively Advanced, easy-to-use
Verdict on Software Presentation: Synology’s DSM clearly offers a more engaging and customizable user experience, while UniFi’s UNAS OS focuses on providing a streamlined, efficient interface for users already familiar with the UniFi ecosystem. Users looking for an intuitive, desktop-like experience will prefer DSM, while those focused on networking performance and integration may find the UNAS OS more suitable.
Synology vs UniFi – Software Security
Security is paramount for NAS systems, as they often store sensitive data and operate in environments where external access is necessary. Both UniFi and Synology offer security features, but they take different approaches based on their respective ecosystems.
Synology DSM offers a full suite of security features, including two-factor authentication (2FA), firewall configuration, and behavioral analysis to monitor suspicious activities. DSM allows users to integrate third-party security tools, such as Google Authenticator or OTP services, providing flexibility for businesses that already use external authentication systems. Additionally, DSM includes SSL certificates and IP blocking, ensuring that only trusted users can access the system. Synology also has an inbuilt security scanner that checks the system periodically (ad hoc if you want too) for potential weaknesses in the system configuration,which can be set to a home or business class standard (custom too).
UniFi’s UNAS Pro integrates security measures more closely tied to the broader UniFi ecosystem. 2FA is also available but typically relies on UniFi’s own authentication services, such as the UniFi Identity App. This may be limiting for users who prefer third-party authentication tools. The UNAS OS benefits from UniFi’s enterprise-grade network security tools, such as IP monitoring and network relay services, which are crucial for maintaining the integrity of the entire network infrastructure. However, its NAS-specific security tools, such as DOS protection and auto-lock, are less extensive than Synology’s.
UniFi’s focus on network-level security makes it ideal for businesses that already use UniFi networking hardware, as the UNAS Pro can integrate seamlessly with UniFi switches and security gateways.
However, Synology’s in-system security tools are more comprehensive, making DSM a better choice for users who prioritize NAS-specific security features. It’s also worth remembering that the majority of remote access security features of the UniFi UNAS Pro are locked into use with he UI.COM / UniFi account system. You cannot use 3rd party 2FA/OTP applications or use 3rd party remote access services like Tailscale or Teamviewer.
That said, BOTH systems provide a regular rotation of security and feature system updates over the years that they will be in operation, so the latest security fixes and improvements that are needed to combat vulnerabilities that appear i nthe wild can be automatically adjusted for. However, UniFi does provide a little something extra with simple modular update control. Synology DOES allow you to install updates on the whole OS and/or individual Apps (or be alerted about them but action when it best suits your needs for a restart), but the UniFi UNAS Pro presents this in a much easier to action single option, that allows for full update control to be more granular for either the OS or the application service(s). It’s no more/less than the synology DSM option, but it is presented a great deal more cleanly.
UniFi NAS OS vs Synology DSM – Software Features
When comparing the software features of Synology and UniFi, it’s clear that Synology has had years to develop a rich, feature-packed operating system, while UniFi‘s UNAS OS is still in its infancy. Synology DSM (DiskStation Manager) is known for its vast ecosystem of first-party and third-party apps, which provide a wide array of functionalities beyond basic file storage.
By contrast, UniFi UNAS OS focuses on core NAS functions, offering fewer features but maintaining tight integration with UniFi’s networking solutions.
Synology DSM is renowned for its wide range of software features that cater to home users, small businesses, and enterprise environments. DSM is designed to be a complete solution, offering robust support for file management, multimedia streaming, backup solutions, virtualization, and containerized applications. There is even support of a 3rd Party App center that can be added in less than a minute to add even further applications and services to your Synology NAS system:
One of the standout features of DSM is its application center, known as the Synology Package Center. Here, users can find hundreds of first-party and third-party apps that can be easily installed to extend the functionality of their NAS. These apps cover a broad spectrum of use cases, including:
Plex Media Server / Video Station (for now!) / Audio Station / Synology Photos for media streaming to smart TVs and mobile devices.
Synology Active Backup for High-end license-free backup management across hundreds/thousands of devices
Hyper Backup to manage domestic backup Operations
The Office Collaboration Suite for an email manager, user chat facilities, office package and more
Synology Container Manager / Docker for running containerized applications, which is essential for developers or businesses needing to test software in isolated environments.
Virtual Machine Manager (VMM), allows users to run multiple operating systems, including Windows, Linux, and DSM Virtual Appliances, on a single NAS.
For businesses, Synology offers Active Backup for Business, a powerful backup solution that supports PCs, physical servers, virtual machines, and even cloud services like Office 365 and Google Workspace. This makes Synology DSM an attractive option for organizations looking for a comprehensive, multi-platform backup solution. DSM also excels in multimedia management. Apps like Synology Photos and Audio Station allow users to organize and access their photos, music, and videos from anywhere. Video Station, though recently phased out in favor of third-party options like Plex, has historically provided an easy-to-use platform for media streaming and management.
For surveillance needs, Synology offers Surveillance Station, which allows users to turn their NAS into a full-fledged NVR (Network Video Recorder), supporting IP cameras from a wide variety of manufacturers. This feature makes Synology NAS systems a compelling choice for businesses or homeowners who need both data storage and security monitoring.
While UniFi UNAS OS lacks the extensive feature set of DSM, it provides essential NAS features for file storage, snapshot management, and backup scheduling. It’s clear that UniFi’s focus is on simplicity and integration with their broader UniFi ecosystem. Drive is the primary app available on UNAS OS, offering basic file storage and sharing capabilities with snapshot and backup support.
Currently, UNAS OS does not support advanced features like Docker, virtual machines, or third-party media server apps such as Plex. This limits its appeal to more advanced users who need the ability to run multiple services or applications from their NAS. However, UniFi’s focus on network-level integration could be seen as a strength for businesses that already use UniFi networking hardware and want a NAS that fits seamlessly into their existing infrastructure.
There’s also potential for future growth. UniFi has a robust history of adding new features to their products post-launch, and it is possible that UNAS OS could see support for containerized applications like Docker or surveillance software such as UniFi Protect in the future. However, currently UniFi has not allowed Protect to be deployable on the UNAS Pro system – however you can use the UNAS Pro as a targetted storage system for your existing UNVR or UDM system. Most of the features of the UniFi UNAS Pro are not presented as ‘applications’ or ‘optional services’, but rather they are backed into the UX of the NAS OS already. Snapshots, Shared Drives, Security management, SMB file/folder management, Encrypted Drives, etc – all of it is in the OS already. That said, it still feels comparatively feature dry vs the Synology NAS pplatform.
I know I seem to be hammering the UniFi’s UNAS OS hard here, but currently it lacks many of the popular/current advanced capabilities that may appeal to users, favouring their simple and integrated experience over a large feature set. For perspective, here is a full list of what is there and what isn’t:
Yes (Snapshots, network security via UniFi Gateway integration)
Browser-based access
Yes (Full access via web browser, similar to desktop)
Yes (Single-pane UI via web browser)
NAS-to-NAS sync
Yes (via Synology Drive and Snapshot Replication)
Yes (Basic NAS-to-NAS sync)
Plex Media Server
Yes (App available in Synology Package Center)
No Plex or multimedia server support
Built-in AI Tools
Synology Photos (AI-powered photo management)
No AI-powered tools
Synology NAS H/W vs UniFi UNAS Pro – Hardware and Storage Expandability
Hardware and storage expandability is a critical factor for users looking to invest in a NAS system, especially for businesses or power users who expect their storage needs to grow over time. In this area, Synology excels, providing a broad range of options that allow users to easily expand their storage capacity and enhance system performance. On the other hand, UniFi’s UNAS Pro offers more limited expandability, focusing instead on offering a compact, all-in-one solution without much room for future upgrades.
Synology NAS systems are designed with scalability in mind. Many of their models, especially in the DS and RS series, allow for storage expansion via external expansion units. For example, the Synology DX517 expansion unit can add up to 5 additional drive bays to models like the DS920+, increasing the total number of drives and overall storage capacity. Similarly, Synology’s rackmount NAS solutions like the RS1221+ can connect to RX418 expansion units, enabling businesses to significantly increase their storage capacity as their data needs grow.
Additionally, Synology’s rackmount models often come with PCIe slots, allowing users to add features such as 10GbE networking, SSD caching, or even NVMe drives for high-speed storage pools. This level of hardware flexibility means that Synology systems can grow alongside a business’s needs, offering features that improve performance and expand storage without requiring a completely new system. For users seeking to maximize performance, Synology also offers support for SSD caching, which can greatly improve read and write speeds by using NVMe SSDs or SATA SSDs to cache frequently accessed data. Models like the DS1621xs+ support dual NVMe M.2 slots for SSD caching, giving users the ability to enhance performance even further without sacrificing drive bays for traditional hard drives.
Beyond the hardware expandability, Synology’s storage management features are equally powerful. Synology’s Hybrid RAID (SHR) technology allows users to mix and match drive sizes, making it easy to upgrade individual drives over time without losing data. SHR automatically optimizes storage space and provides RAID-like redundancy, ensuring data is protected even if drives fail.
In contrast, the UniFi UNAS Pro is designed as a more compact, self-contained unit. The 7-bay capacity offers a solid amount of storage from the outset, especially for SMBs and home users. However, the expandability options are much more limited when compared to Synology. For instance, the UNAS Pro does not support external expansion units, meaning that users are confined to the 7-bay configuration from the start.
Moreover, the UNAS Pro lacks PCIe slots or NVMe support, limiting its ability to be upgraded with features like 10GbE or SSD caching. This is particularly noticeable when comparing the UNAS Pro to Synology models that allow for these kinds of hardware upgrades. While 10GbE is included on the UNAS Pro, its lack of PCIe expandability means users cannot add additional features like dual 10GbE ports or SSD caching to further improve performance. Another limitation of the UNAS Pro is the inability to upgrade the RAM. While 8GB of DDR4 RAM is included, this cannot be expanded, which may be a limiting factor for users who want to run more intensive applications or serve multiple users simultaneously. In comparison, many of Synology’s NAS devices, such as the DS1821+, come with expandable memory, allowing users to increase RAM up to 32GB or more depending on the model.
Overall, UniFi’s UNAS Pro offers sufficient storage capacity for most small businesses and home users, but its lack of expandability makes it a less flexible solution for those who anticipate needing more storage or advanced features in the future.
Key Examples of Synology’s Expandable Hardware Features:
DX517 Expansion Unit: Adds 5 additional bays to compatible DS series NAS devices.
PCIe Slots: Found in models like the DS1621+, allowing for 10GbE upgrades, SSD caching, and more.
NVMe Support: NVMe SSD caching is available in devices like the DS1621xs+, improving I/O performance.
WD Red Pro NAS Drive in Synology NAS Test – Success!
HOWEVER, we also need to factor in that Synology has recently been reducing the number of 3rd party HDDs and SSDs that are listed as ‘compatible’ and ‘supported’ on their product advice pages. The majority of 2024/2025 systems now either list ONLY Synology HDD/SSD media (such as the HAT5300, SAT5210, SNV3410, etc) or list only a handful of storage media from established brands such as Seagate and WD (around 15-18 – out of potentially hundreds), despite them being proven to work successfully. UniFi has it’s own range of storage media drives for their UNAS Pro, UDM and UNVR systems, however they also widely support 3rd party drive utilities.
This would not be an issue in the case of Synology if their own branded storage media was the same price or superior – but the reality is that Synology storage media IS more expensive and in many cases a better, faster and/or larger drive from Seagate/WD is available at the same and/or lower price. This is less true on the entry NAS class of HDDs (eg Seagate Ironwolf vs Synology HAT3300, with only 2-4% difference), but once you look at higher capacity HDDs and more durable HDDs and SSDs, the price difference is kinda crazy:
Synology promotes their solutions are ‘all on one’ solutions and focus all their development towards a single NAS ecosystem, so focusing support, compatibility and operations towards their own media makes sense in a development sense. However, many first time Synology NAS buyers who are scaling up from smaller solutions or migrating away from SAAS/PAAS/Cloud storage in a big way might be unaware of the media storage policy they seem to be persuing. By no means a dealbreaker for many, but something to be aware of!
Synology vs UniFi ANS – Verdict and Conclusion
Choosing between Synology and UniFi NAS systems comes down to evaluating your specific needs, the level of software and hardware expandability you require, and whether you prioritize a more established ecosystem or tighter integration with your networking infrastructure. Both brands offer compelling NAS solutions, but they target different user bases and excel in distinct areas. For users who prioritize software features, scalability, and a broad range of applications, Synology is the clear winner. With over two decades of experience in the NAS market, Synology has fine-tuned its DSM (DiskStation Manager) software to offer an impressive array of first-party and third-party applications. Whether you’re a home user looking for a media server or a business seeking comprehensive backup solutions, Synology DSM provides an extensive feature set that meets almost any need. The rich support for virtualization, containerized apps, and backup tools makes it a top choice for advanced users and businesses with diverse requirements. Synology’s hardware lineup is also far more diverse, with options that cater to everyone from entry-level users to enterprises. Their hardware is expandable, supporting PCIe slots, NVMe caching, and external expansion units, which makes them suitable for users with growing storage needs or demanding performance requirements. Moreover, Synology’s Hybrid RAID (SHR) and flexible storage management tools are ideal for users who need to easily expand their storage without dealing with complex RAID setups. The downside of Synology, however, is its cost. While its hardware is packed with features, it comes at a higher price point, especially as you move up the product range. Additionally, some users have criticized Synology’s recent push to restrict third-party drive compatibility in newer models, which could be a drawback for users looking for more flexibility in their hardware choices.
UniFi’s UNAS Pro series is a newer player in the NAS field but leverages Ubiquiti’s expertise in networking to provide a product that is tightly integrated with the UniFi ecosystem. If you’re already invested in UniFi’s networking gear, adding a UniFi NAS to your setup can make network management and storage integration much simpler. UniFi’s controller-based system allows users to manage their entire network—including their NAS—from a single dashboard, which is a significant convenience for users in SMB environments. The UNAS OS, while still in its early stages, does an admirable job at nailing down the fundamentals of NAS functionality, such as file storage, snapshots, and backups. However, it currently lacks the depth and range of applications found in Synology DSM. This makes UniFi a better choice for users who are looking for simple storage solutions rather than advanced features like Docker, virtual machines, or third-party multimedia apps. When it comes to hardware expandability, UniFi lags behind Synology. The 7-bay UNAS Pro offers a decent starting point for storage, but the lack of PCIe slots, NVMe support, or external expansion units limits its long-term scalability. Furthermore, the inability to upgrade RAM or add additional 10GbE ports means that UniFi’s NAS might not grow as effectively with your needs over time. However, it does come with built-in 10GbE, which could be a compelling feature for users looking to take advantage of higher network speeds out of the box.
Which NAS Should You Choose?
If you’re a business or power user who needs a highly customizable, feature-rich NAS with long-term expandability, Synology is likely the better choice. Its DSM software, extensive hardware options, and proven reliability make it a solid investment for users who want full control over their storage and the ability to run advanced applications.
On the other hand, if you’re already embedded in the UniFi ecosystem and prioritize network integration over advanced NAS features, UniFi’s UNAS Pro may be more appealing. Its ease of use and seamless integration with other UniFi devices make it a great option for SMBs and users who prefer simplicity over extensive customization.
Ultimately, the decision between Synology and UniFi NAS depends on whether you value software flexibility and advanced applications (Synology) or seamless integration and simplicity (UniFi).
Active Backup Suite, Hyper Backup, Time Machine support
Docker and Virtual Machine Manager for VMs
Supports Plex, Synology Photos, Audio Station
A wide range of NAS devices for home users to enterprises
Synology Hybrid RAID (SHR) for easier storage upgrades
Drive integration with the entire UniFi ecosystem
UNAS OS is simple and intuitive for basic storage needs
Built-in 10GbE offers high-speed networking out of the box
Supports simple cloud backups via Google Drive
Tightly integrated into UniFi Controller for network management
Basic media streaming supported via Drive
Compact design with 7 bays and minimal footprint
Good for small businesses and home offices
CONS
CONS
Higher initial cost, especially for advanced models
Third-party drive compatibility becoming more limited
Feature-rich software may be overwhelming for some users
More features mean a higher learning curve
Can take time to fully configure with advanced settings
Higher expandability adds to cost
Video Station removed, requires third-party apps like Plex
10GbE not standard on many models, many require an upgrade
Lacks advanced software features like Docker and VMs
No hardware expandability (no PCIe or NVMe support)
Limited to 7 bays, no expansion units available
RAM is non-upgradable, limiting future performance
Limited third-party app support
Lacks SSD caching and other advanced storage features
No multimedia management tools beyond basic file sharing
Fewer remote access options compared to Synology’s QuickConnect, Tailscale and More
Check Amazon Below for the Latest Synology NAS
Visit the UniFi Store for your UNAS Pro Below
Synology stands out for users seeking a high-performance and highly expandable NAS system with a mature software ecosystem, while UniFi shines in integrated network solutions for those looking for simplicity and efficiency in small business and home office environments.
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Nails down the fundamentals of NAS Storage very well
7 Bays is a bit unusual, plus feels like the existing UNVR with different firmware
